i have purchest the theme, and i have a problem with the contact form,
i get this error:
some issue occur while sending your message
this is the page url:
Please send me your wp-admin access and refer to this issue via contact form on this page: http://themeforest.net/user/wegrass
I think there’s something wrong with the email application form. I have already put the API key and the ID code from the list, and so he tells me that this is sending it.
Hi there, could you clarify your issue please.
When I try to add new information in a existing page inside the “Stack builder” block on the edit page it wont save it. It doesn’t matter if it is a new stack block, or if it is a new feature inside for example “Feature (Image)” or “Map and locations” section. But it works fine if i delete an old one, so it seems to be a limit of around 150 items. I get no error messages. Any clue of how I can solve this problem?
Any way I can get the menu font size bigger than 16px?
Hi there, please check: https://www.evernote.com/l/AFClnfR-To1Eu4arM-aV33yZ1hvnS-mSeSA
Works perfect! Thank you very much.
I have purchased an older version of your Stack template (which is absolute astounding, btw). I am not sure where to get the updated template. My issue, which I believe you have corrected in the latest version, is the accordion headings/tabs are only showing 1 word of the sentence.
If I am just to download the template again, I will need instructions on how to update the template.
Thank you in advance!
Hi there, you can get latest version here: http://themeforest.net/downloads
I am receiving error 404 on all pages apart from home page?
happy to provide login details if required
I’m having issues with the Accordians, the titles are not showing up correctly – http://dev.integralsolutionsinc.com/NR/background-screening/
[accordion title=’Address Verification’]
Above is what I have in my html editor, but all of the titles are showing up incorrectly.
Hi there, fixed. Please use [accordions] isntead of [su_nt_accordions]
Hi, my subscribe feature with mailchimp for Stack theme is not working. How should i fix this? thank you!
Hi there! We have purchased and implemented the Stack theme and are very happy with everything about it so far. However, our client is now interested in using a different event/calendar management system that has more of the functionalities that they are looking for (a ticketing system, RSVP, etc), but the plugin is conflicting with the built-in events system of the theme. Is there a way to disable this function, so that the new plugin can work without conflict? Thank you in advance for any help you can provide!
Hi there, please consider: http://d.pr/i/mQZ5
Thank you for the quick response! We have already tried that unfortunately and it did not work… If this helps, the plugin we are trying to incorporate that is giving us trouble is Tickets for WooCommerce (http://www.woothemes.com/products/tickets-woocommerce/), integrated with The Event Calendar plugin. The Events Calendar plugin is working fine, but Tickets is not. I have already contacted their support team and run some troubleshooting, and have narrowed it down to a theme conflict. Any help you can provide would be greatly appreciated!! Thanks!
TypeError: data[option] is not a function
And is allegedly coming from this file at line 343, column 35:
Please let us know if you can point us in the right direction! Much appreciated!!
Hi there, thank you for the information. To disable “date picker” please follow:
After make above change, you have to clear your browser cache once.
That worked perfectly – thank you so much! Appreciate your quick response and great support!
Great to hear that
If you like my theme & support, you could give me 5 stars rating at: http://themeforest.net/downloads
Your rating means a lot to me.
Hi there! I’ve really enjoyed my Stack theme but in recent months the site has been targeted for takeover for phishing attacks several times. I’ve been cleaning out the files and updating everything regularly, but I notice the last Stack update was in 2014 so I just wanted to let you know and see if there is perhaps some portion of the theme that is being exploited? I appreciate any assistance you can offer!
Hi there, thank you for asking. We don’t have report that there is a part of “stack theme” that cause security issue yet.
To improve your website security, please follow this guide: http://www.woothemes.com/2013/09/improve-your-wordpress-security-with-these-10-tips/
The logo on my website doesn’t show up on mobile phone (iPhone 6). I changed the size of the logo, but it didn’t work. Can you help me out?
My website is www.nycfudosan.com
I’m using a 356×52 JPG file as a small logo and a 780×112 JPG file as a large logo.
Hi there, have you modified “header.php” file?
No. I haven’t touched anything on php files. Can you tell me how to fix it?
Could you give me your website URL please.
Hi there, could you send me your wp-admin access via contact form on this page:http://themeforest.net/user/wegrass and refer to this thread
I sent it again. Please try it. I confirmed that it works.
Now the logo appears on my iPhone! Can you tell me what’s wrong with it?
The cause of this issue is “photon” module in “Jetpack” plugin. I fix this issue by deactivate it.
I see. I would never realize that. Thank you so much!
I just updated wordpress 4.3 and my homepage is now not displaying correctly. Full width panels for the sections and content inside are missing. Can you please help me fix this quickly? It’s a portfolio site and I just sent a bunch of inquiries out.
Please post support request with account that already purchased this theme. We cannot give support to un-verified client. Hope you understand.
The “persons” option in my navigation disappeared. Can you assist?
Have you install any new plugins?
Hello i have just purchased Stack theme and get this message when trying to upload to wp
Installing Theme from uploaded file: themeforest-5006452-stack-responsive-multipurpose-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Hi there, please consider: https://help.market.envato.com/hc/en-us/articles/203689044-Missing-style-css-stylesheet
The portfolio has no button on the slider. Please see http://www.trainingwmi.com/
Could you give me more detail please.
Using the slide grid in a portfolio stack the control button does not appear
Hi there, could you send me your wp-admin access via contact form on this page: http://themeforest.net/user/LeafThemes and refer to this thread
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