An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, CrayThemes, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from CrayThemes:

Please contact us when:
  • You find problems regarding this item and its features
  • Fixing bugs and issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customizations
  • Support for third party software and plug-ins
Go to item support

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

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