258 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, i cant’t found the home_slider.txt File to create the Slider Demo Content Data. Can you help me?

FSteinke

damojo

Hi,

its here: theme_demodata/demoslider.zip

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

i byed your template today and after installing the template in actual wordpress version i can’t found any picture to become the demo view. No slider and no demopictures on the sites. In my post before i wrote that i coudnt found the home_slider.txt File how you write in your Documentation to configure the slider. But now i see in your purchased template are not the demo pictures. I looked in the hole downloaded package.

Where are the pics or how can i become a correct Template with Demofiles?

Thanks for your answer.

Fsteinke

damojo

Hi,

thanks for your comment and purchase.

I already answered your comment concerning the demo slider.

Images are never included with themes on themeforest due to licensing of images.

If you install the theme demo data as instructed in the documentation you will receive pages/menu structures as seen in the demo and you just need to add your own images.

Regard, damojo

  • Bought between 1 and 9 items
  • Bulgaria
  • Has been a member for 2-3 years

Hi,

I bought the theme a couple of weeks ago and then I posted a ticket on your support system, but got no response whatsoever. I need a PSD file for the theme so that I can show some edits to my client prior to making them in the WP. Can you please follow up on this? Thanks in advance!

damojo

Hi,

thanks for your comment.

Unfortunately a PSD file for the theme simply does not exist. If it did we would have included it with the download. If a theme includes psd files is always listed in the file info on the right.

Sorry!

Regards, damojo

Default-user

Ok. Thanks. Would be great if there was one ;)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hey logged ticket #213043 3 days ago and haven’t heard anything from you?!

damojo

Hi,

sorry for the late reply. I responded with a fix!

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lulango Purchased

It seems that your support ticket is not very helpful.

There are some bugs on the theme. A simple content row (1/4 3/4) or (1/3 2/3) makes the second column placed below the first one. So it appears like two rows instead of one. It happens in chrome and safari. The support has an screen shot because the site is hidden.

Any help?

thanks

damojo

Hi,

this is already being fixed in an update coming today. Thanks for your patience!

Regards, damojo

Default-user
lulango Purchased

The update does not contain the “File change history” and I have several customizations. How it is supposed to update the theme keeping those modifications?

damojo

Hi,

appart form the plugins that need to updated, the only files that need changing are:
style.css
Please also download this file and put into into the functions/theme_options/ folder of the theme:
https://dl.dropboxusercontent.com/u/6248073/upload/theme_style_generate.zip

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gyrink Purchased

Same thing on my side.. I’ve been waiting for days for simple answers on your support system. It’s non-existent right now..

How can we have support please ?

Maps in the contact section does not display any image for location.

The only way I managed to make it display anything, is if : -Instead of typing my full address, I have to only type ONE word, one city. Then it shows a map with a location.

..but for the proper address to show up, impossible.

damojo

Hi,

thanks for your comment, and sorry for the late reply.

The contact section uses the google maps API and works just like you expect it to… Please verify the correct address you are entering on maps.google.com first.

Example on our test system:
336 Branchport Ave
Long Branch, NJ 07740

Result: http://themepunch.com/stark_test/?page_id=498

Set the zoom factor as well (this is 15).

Damojo

Default-user
gyrink Purchased

Hi, I my address typed in exactly like a picture given by your team to point to someone else how to actually type in the address, still did not work. I had to delete the theme and reinstall (was already latest downloaded version) and now the map works.

BUT.. !

As I said, the support on the damojo website is.. still not being answered. Should we ask questions here instead to make sure it is addressed ? Let me know please,

The ticket was opened 4 days ago, in regards to aligning the logo in the middle of the top header, wether in or out of the header.

Thx

Default-user
gyrink Purchased

And I have to add… In my opinion, this theme is one of the VERY FEW themes to have a real corporate look while actually looking a tad bit different than the rest.

Most themes are using the full-width header, and that difference alone, along with the way the site is presented ..makes this theme one of the best looking ones for a corporate looking website.

But..! Again.. I don’t get why you guys aren’t more invested into this theme’s developpement.. as if you had given up on it.

Reupdating the whole thing, adding a few shortcodes, updating for better visual composer, adding a few different “skins” and options to customize basic features (logo emplacement, header/menu height&width, etc..) would give life to this theme again.

I’ve waited for months before buying it to see if it would ever get updated… And it almost never got updated, but I ended up buying it anyway because I could not find any other theme out there giving that same “corporate” feel to it.

I’m sure I’m not the only one thinking like this.

But it really… and I mean seriously, Needs a facelift for functionnality.. especially since it is quite a bit long to have to wait for support for days every time we have a question.

Keeping it up to par with the other “big” themes can only help you get more customers, while satisfying your current customers with a better product!?

Just my suggestions..

damojo

Hi,

we are restructuring support and moving to a different support system soon (forums). So please ask important questions in the comments directly. Sorry for the inconvenience!

Glad you got the map working finally!

We also appreciate the praise for our theme. We hope that we can provide additional theme features in the near future! There will also be an update with a few fixes and new plugin versions today.

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gyrink Purchased

It might be a good idea to change the Theme version when you update it. Last two updates still appear as 1.3.2 in the theme’s files.

Also, could it be possible to simply show on the front homepage a LOG of which update was done when, which version, and what was actually improved or modified.

damojo

Hi,

thanks for your input!

You are correct, we will fix the theme version and see to provide the updated log as well. Besides the plugin updates, we only fixed very minor compatibility issues in the last few versions.

Regards, Damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gyrink Purchased

I’m having a small issue with the Revolution slider.

When I try to add a border to it, it will only show the border on top and on the sides of the box… but not at the bottom.

Could you please help us to find a fix for this ? It’s quite important ;) Thanks

damojo

Hi,

I will need to see this myself in order to help. Can you show me a link to your site?

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lulango Purchased

Where it is suppose we should find the file “File change history” to know which files should be replaced in an update?.

Or maybe you can write a guide for “Update your theme” in the documentation or in your forgotten support.

Or also update the update log http://stark.damojothemes.com/update-log/ where the last update is from 2013!!!!!

Very poor support

damojo

Hi,

appart form the plugins that need to updated, the only files that need changing are:
style.css
Please also download this file and put into into the functions/theme_options/ folder of the theme:
https://dl.dropboxusercontent.com/u/6248073/upload/theme_style_generate.zip

Regards, damojo

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
cyanide Purchased

I just updated the theme and seem to be getting asked to activate my license for VC. is there a way to remove this notice?

damojo

Hi,

just dismiss the notice once and it will not appear again (the popup on top).

Bundled plugin versions must not include a license code. The plugin still offers 100% functionality (minus automatic updates)

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gyrink Purchased

Hi, For some reason when I load some pages, thetext in the menu will not be “Vertically Aligned”. Which means that once page loads, the text in the menu bar shows up all the way up.. (like if there was NO top-padding)

And once I click somewhere, it takes back place. It’s weird.. Only saw it in chrome so far too.. Any idea how to fix this ?

Default-user
gyrink Purchased

*when it happens, it’s not horizontally aligned either

damojo

Hi,

can you show me a link to your site so I can see the effect in action?

I have observed this on slow servers before. if the whole page finished loading, the site will “snap” into its correct state.

Regards, damojo

Default-user
gyrink Purchased

Hi, well for now, it seems to be better. I’ve seen it happening only 2 or 3 times and as you mentioned, it seemed to get back into plate after a little time.

If it comes back or gets annoying and unprofessional, I might ask for more help on this.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
cyanide Purchased

Hi there

I have a problem where the images on the page disappear when viewed on an ipad. Initially they load OK, then after a second or two they switch to the dead image placeholder.

Do you have any suggestions to fix?

thanks

damojo

Hi,

thanks for your comment. We never observed this one before.

Could you show me a link to your site where this is happening?

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gyrink Purchased

Fix for next update : in style.css :

.tab-content { float: left; padding: 20px; padding-bottom: 0;

The “padding-bottom:0 ;” should be removed.. it makes the content not aesthetically nice and it contradicts the padding 20px just above.

I’ve got quite a lot of those bugs happening here and there.. I might ask you help on those until their fixed. I know you only answer messages once or twice per week, but I will need more assistance soon because there are many errors in the theme happening.

And since we don’t even have the other “ticket support” either..

Thanks

damojo

Hi,

thanks for your input. We will make sure to include this in an update.

May I ask what the other bugs are that you are experiencing?

Regards, damojo

Default-user
gyrink Purchased

I was about to send 3 errors related to icons not showing up when hovering an image.

But I figured you’d ask me to text with plugins on/off, which I tried, and I found one plugin causing errors on those icons. So this is fixed.

Now, on the homepage, there is a “How to Contact Us & Request a Quote” button.

My custom .css was working perfectly to make it a red button.

All of a sudden, it got back to blue, and when we mouseover it, it goes “halfway-red”.

I guess my custom css for this one is not targeting the proper elements..? How can I properly customize the “blue” call to action button ?

Thanks for your help, I appreciate!

Default-user
gyrink Purchased

Yeah… I actually have to move on, there are bugs in the theme causing my changes to not always apply properly from custom css. But I can’t wait for you to check on it as I need to progress with the site. I’ve recopied my css text to change the button colors.. so it works for now.

Default-user
gyrink Purchased

In the sub-footer widgets, if we put two or more objects in there, they are right next to each other (no spacing) because there is probably no padding for each individual widget added to the subfooter. Should be an easy fix

damojo

Hi,

the custom css not working correctly is due to the fact that you did not take note of this:
http://damojo.ticksy.com/faq/1295

I can give you a custom css snippet to fix the sub footer widget spacing:
.subfooter .lefttext .widget-1 { margin-right: 10px; }
.subfooter .righttext .widget-1 { margin-left: 10px; }

Regards, damojo

Default-user
gyrink Purchased

oh, interesting ! I didn’t know about that… Thanks !! So if I use : theme_style_generate.php, then when we update the theme, I won’t have to manually reapply these changes ? Is that correct ?

damojo

Hi,

if you want your css changes to be update proof, you must use the custom css box in the theme options OR a child theme.

Editing the source files (style.css, theme_style_generate.php) is not update proof.

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hallo Nice template, we are very happy with the result. Only one small problem : in responsive behaviour on the mobile the toggle menu goes over the logo. How can we solve it? Thanks for your answer.

damojo

Hi,

thanks for your appreciation!

This typically happens with logos what are two wide in aspect ratio. You might have to shorten your logo to have it fit on mobile devices!

Regards, damojo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lulango Purchased

Hello,

Where should I find the modified files for the last update? The updated section in Item details tab are outdated (from may) Thanks

damojo

Hi,

if you did not modify any source files you can replace the whole theme directory. Your options will not be lost.

If you don’t want to replace everything: Replace the style.css and the functions folder.

Regards, damojo

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
C_Drosos Purchased

Hello, i have buy the template Stark Responsive Multipurpose WordPress Theme that includes visual composer and im wondering about a feature: I want in the latest projects shortcode ([latest_projects portfolio=”portfolio” columns=”5” items=”9” height=”225”]) to display projects only from specific categories. is this possible somehow? from the latest projects options there isn’t such an option are you considering adding this to a future update?

damojo

Hi,

thanks for your comment and suggestion!

I don’t think we will add this feature in the future. We can highly recommend this plugin for showing highly customizable portfolio grids with all the options you need: http://codecanyon.net/item/essential-grid-wordpress-plugin/7563340

Regards, damojo

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey there,

Can you please respond to this ticket urgently: http://damojo.ticksy.com/ticket/242738

Many thanks,

Matt.

damojo
damojo Author

Just replied!

Cheers, damojo

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, ┬┐is it possible to have a video in the home page slider? Thanks!

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