486 comments found

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

We recently changed servers and now our counter (views tracker) doesn’t work correctly. Google Analytics shows 1000’s of people viewing the pages, but the web counter only shows 80. Please advise.

IndustrialThemes

Please use the support center for support related questions so we can better assist you: http://industrialthemes.ticksy.com

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I wanted to know if there was a problem with the latest theme update. When updating to the newest one the mini-site losses its settings, then when you try to alter them back the mini-site doesn’t change.

IndustrialThemes

Please use the support center for support related questions so we can better assist you: http://industrialthemes.ticksy.com

Thanks!

  • Has been a member for 0-1 years

Hi there,

How would I go about extending /inc template files in a child theme?

Thanks

IndustrialThemes

Please use the support center for support related questions so we can better assist you: http://industrialthemes.ticksy.com

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
DonUchiha Purchased

Hey,

Just bought this an hour ago and I’ve been trying to set it up with demo content. I’m having an issue with images after uploading the XML file. Instead of the actually images, it only shows placeholders.

Sexy theme btw, can’t wait to get it set up! :D

Default-user
DonUchiha Purchased

Update: I tried deleting everything and reinstalling the demo content but all I get is “Failed to import Media “

IndustrialThemes

Glad you like the theme! Actually the images don’t come with the demo content due to copyright reasons and are thus replaced with placeholders. This is mentioned in the screencast and the documentation. Thanks!

Default-user
DonUchiha Purchased

Yeah, my bad. I realized soon after :) However I still have a problem with the logo being connected to the top with no padding. How can i drop it down a bit so its the same gap on top and bottom? this is the sticky bar i’m talking about btw.

thanks

IndustrialThemes

No problem, I’m sure I could get you off on the right foot. Go ahead and open up a ticket at our support center so we can better assist you: http://industrialthemes.ticksy.com

Thanks!

Default-user
DonUchiha Purchased

Here’s my support ticket http://industrialthemes.ticksy.com/ticket/254129

been waiting for 22 hours now.

Hope you can help

cheers

IndustrialThemes

Weekends are a little slower in support than weekdays and I just got back from out of town, so I’ll be working through support today. It looks like you are right at the top of the queue…

Default-user

sweet! :)

IndustrialThemes

Did I get to you yet?

Default-user

Yep, you did indeed.

I’m just waiting for further support now as I’m having trouble changing the sticky bar color. I have used the “Inspect Element” feature to locate it, but it wont change even though I changed it through the main theme CSS.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello, do you guys offer customization services for this theme? i would like a points or reward system for users or is there a points/rewards plugins that will work with this?

IndustrialThemes

Actually there are already some great plugins for this that should work with the theme, such as Captain Up. We’re always available to help answer any questions about how the theme works.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello again, so basically i love this theme and i really want it, but whats the best way to allow members to upload their own photos for ther members to rate, like and follow them?

IndustrialThemes

You can use BuddyPress which works great with the theme, or any other plugin. Or you could just let your users become registered members and submit photos using built-in WordPress functionality. Implicit will work for you.

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