TrueThemes

TrueThemes supports this item

Supported

1574 comments found.

Does this theme support the latest version of Woocommerce?

Hi there

Yes Sterling Theme is compatible with the latest WooCommerce version.

Cheers :)

Hi – where’s the changelog?

Hi there

The Theme’s changelog may be found in the Support Help Center here:

https://help.truethemes.net/knowledge-base/sterling-changelog/

Cheers :)

whats up with the facebook like button?

on facebook like button what does it do? account link to fb?

never mind the table thanks

and one thing again, can you add logo with retina.. cause your logo in demo is not retina

Hi there

The Facebook Like Button in Posts simply allows you to “like” a Post. The Post will then show in your Facebook feed. That is the standard functionality of the Facebook Like Button.

The Theme is unfortunately not yet Retina ready. This is something we are looking into adding to a future update to the Theme.

Cheers :)

Hi,

I downloaded the Sterling Theme when it was part of the Freebies of the Envato Market, and as It was a direct download now I can’t update it – I have the version: 2.1.6 witch not include the Shortcodes green button…, Is there a way to update the theme without been obliged to buying it as it was the freebies of the month?!

Thank you.

Hi There,

Apologies but Sterling theme was never offered as a weekly freebie. You perhaps have mixed up with another theme.

Thank you

Hey TrueThemes, I have a pre-purchase question, I had a look at your video “update” Karma, my question is: Do I need to set up a child theme when updating? Normally if you update a WP theme without child all the changes you made to it are lost. Please advise, best regards, Love the theme

Hi there Filipeg

Thank you so much for your interest in the Sterling Theme.

The great benefit of using a ChildTheme is that when you update the Theme, you only update the main Theme, not the Childtheme. All customizations added in the ChildTheme will remain intact and will apply to to your site. The ChildTheme never gets updated.

Please let us know if you have any other questions.

Cheers

Hey TrueThemes, I have showed the theme to my customer and he likes it a lot :) He also needs to know if it is possible to have adds (widget) on the side (publicity banners) he would like to have a few of them like 300×250 and a couple of 125×125?

Hi Filipeg

The Theme does not include an Ad Widget however you can certainly install a Plugin for that and add the its Widget to a Sidebar.

Please let us know if you have any other questions.

Cheers

Hi TrueThemes, just one last question that will help on the purchase, can you recommend the ads and the child plugins? Something that you have used or know that would work with your theme without any issues. Thank you very much, best regards

Hi

A Plugin is not required to run the ChildTheme.
Sterling comes with its own ChildTheme where you can all all your customizations to.

Cheers :)

Hi TrueThemes, on your demo on the page under construction is it possible to add more text? Such as contact telephones, e-mail and address. Thanks best regards

Hi there

Yes it is possible, however you would just have to hard-code that content in the Under Construction PHP file.

Cheers

Thank you for the quick reply. Is that something that your support would help me with? Best regards.

Hi there

Yes, our Support staff will be happy to help you with that.

Have a great weekend.

Cheers

mm334562

mm334562 Purchased

We are having an issue with the sterling theme homepage slider. (just recently started happening). Plugins are updated. The YouTube videos are not playing entirely and just keep moving to the next one after a few seconds. I also noticed inside the layer slider settings in WP all the layers are grayed out except the first so I can’t access any other than the first one – here is a link to the site – http://beaconhomepro.com/

Thanks, Mike

Sure thing Mike. Response added via the ticket on TrueThemes Help Center.

Cheers :)

nemutlu

nemutlu Purchased

Widgetize Navigation Menu dont’t work ?

nemutlu

nemutlu Purchased

why

Hi,

We’ll be happy to provide assistance. All Theme Support is provided via the Help Center.

Please access our private and secure Help Center and our Support Team will be happy to help.

TrueThemes Help Center

Thank you :)

Hi, If I purchase this theme and I have issues installing the demo content would you be able to help me by logging into the WP admin area and helping me out ?

Hi There,

Yes we are happy to help setup the demo content. Please note that we are not available for theme customization but a default setup of the demo content is no worries at all.

Thank you

Hi, I’m not working in IE8. don’t work my page menu. doesn’t work your page http://themes.truethemes.net/Sterling/ I attached a screenshot http://postimg.org/image/rvx4gsupr/ http://postimg.org/image/bwegx8ynz/ http://postimg.org/image/x4s5eod4v/

Hi,

We’ll be happy to provide assistance. All Theme Support is provided via the Help Center.

Please access our private and secure Help Center and our Support Team will be happy to help.

TrueThemes Help Center

Thank you :)

One other question to ask, in the menu can you have sub menus? Eg. Click on Home which drops down a menu and then when hover over a item then have sub menu display to the side? If it’s possible can you add one to your demo so I can see it working?

Does the pop down menu width adjust when you have long menu names?

Hi there

Yes the Main Menu supports multiple sub Menus, including 2nd and 3rd level.

The width of the Menu will adjust accordingly.

Cheers :)

I can’t for the life of me figure out how to change the main menu text. I put !important after it in custom css, but the default css has !important and overrides. Where is the default css for the menu? I don’t see it in site options.

Hello

We’ll be happy to provide assistance. All Theme Support is provided via the Help Center.

Please access our private and secure Help Center and our Support Team will be happy to help.

TrueThemes Help Center

Thank you :)

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