1529 comments found

m2farma Purchased

Awesome support, everything i needed was kindly solved. You can buy the theme with no fear.

TrueThemes_Team

Hi there

Thank you so much for the amazing feedback!

You rock! :)

bukolami Purchased

OK guys am just a happy customer back to say thank you for well documented theme. No issues. I had issues earlier today & i told myself and guess what? i figured it out. I have had issues with some other themes have bought but your theme is just all the way perfect. You deserve every $ you charge.

Thanks,

TrueThemes_Team

Hi there

Wow, thank you so much for that wonderful feedback! That means a lot to us.

If you ever run into any issues in the future, please do not hesitate to contact us via the HelpDesk and our support staff will be happy to help.

You rock! :)

Can I have a menu item that’s NOT a page, rather a category that doesn’t link to anything, like PRODUCTS, and the products nest below that in the drop down?

Thanks!

Hello,

I’ve purchased this theme and installed it on my blog but it is nothing like what I see in the demo. Your instructions are non-existent (why would you tell me how to optimize my WP but not how to export demo content?). Can you point me to real instructions where step by step explained how to install your template?

Thanks!

TrueThemes_Team

Hello there

Thank you so much for such kind feedback :)

There appears to be some confusion. All instructions in how to install and setup the Theme, including the Demo Content, are provided in detail in the Training Videos.

No Theme installs the way it shows in the Demo Site unless you also install the Demo content. There is also a detailed Training Video on how to install the Demo Content. http://vimeopro.com/truethemes/sterling-wordpress-theme/video/41611607

If you need additional help, please use the links bellow to access our private and secure HelpDesk and our Team will be happy to help.

Thank you

TrueThemes HelpDesk:

Default-user

Thanks, I’ll try to do it myself. It is a shame that your are selling such confusing theme. Supporting materials included with the theme have no links to videos, and don’t explain how to import demo content. My developers spent 3 hours trying to figure out how to make it look like demo store, and I’ve spent 2 hours of my time as well. It is a shame for such expensive theme not to include one button demo import like many other themes out there. If I would know that this is going to be so hard, I would buy another theme.

Default-user

Thanks, I’ve managed to make it look like the demo. But please, include videos in the original download, without it I did freak out a little :).

Hi,

Love the Theme, One question. How can i make my slider full width like the preview? I Checked the box for the Full Width Mode but it didn’t make it full width.

http://v5online.com/csgchicago/home-layerslider/

Thanks in advanced.

TrueThemes_Team

Hey there

Sure thing… looks like you are using one of the smaller sample Slider. For a Full Width Slider, you must use a different sample Slider such as Full width demo slider.

If you require additional assistance, please use the links bellow to access our private and secure HelpDesk where we provide all Theme support.

Thank you :)

TrueThemes HelpDesk:

theimagestore

Thanks that worked.

mysamed Purchased

hi v2.2.2 download possbile ?

TrueThemes_Team

Hello

Yes indeed Sterling v2.2.2 is the most up to date version and available for download in your Downloads Page.

Cheers

Default-user
mysamed Purchased

download update template v2.2.1 update date 03-10-2014 true ?

Default-user
mysamed Purchased

please download link v222

mysamed Purchased

please download link v222

TrueThemes_Team

Hi there

Sorry but we don’t understand what you are trying to say.
The only version available for download on your ThemeForest Downloads Page is Sterling version 2.2.2. Simply click the Download button and the version downloaded will be 2.2.2

Cheers

Hi,

I’m trying to upgrade an old website to this new theme. I have already removed all of the old theme files and plugins, and installed this new one. However, for some reason, when I set up the revolution slider (with a link on the front) – they do not seem to work. I have no clue why this is.

Please assist!

TrueThemes_Team

Hello

We’ll be happy to provide assistance.

All Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

I no longer see the ”+” of Shortcodes. as email ???

TrueThemes_Team

Hello

We’ll be happy to provide assistance.

All Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

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