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Why menu looks so bad on IE 11? It works fine on Chrome
We’re delighted to help you out with this.
All theme support is provided via our Help Center. Please submit a Ticket using the link below and our Support Team will gladly help.
TrueThemes Help Center
I request on your site (truethemes.net), BUT NEVER GOT EMAIL!!!!
And your theme doesn’t support IE 11, that’s soooooooooooooooo wired!
I want to place the Twitter feed on a page instead of a widget. What is the shortcode for adding the Twitter feed on pages?
Also i am using Poedit to translate some parts that are not automatically translated, but some parts wont translate at all, like the added by admin, posted in category, Search Results for etc. How can i fix this because the translations wont show on the frontend.
How come Slider Revolution version 5.1.4 won’t work in Sterling?
We’re delighted to help you with this.
Awesome! We’ll be responding to your request in the order which it was received.
How soon will theme be compatible with WordPress 4.4? Thank you
Sterling is fully compatible with WordPress 4.4
I bought the Sterling theme just this morning even though I already own it, because even though it says that there are updates available for the theme I bought the first time, when I click the little “update” button, it takes me to a blank page.
I bought the NEW theme, foolishly thinking that it would be the latest and greatest, NOPE! SAME DAMN VERSION I bought the first time.
I have spent the day looking for some way to update the theme, no luck.
I guess there is a sucker born every minute!
Very sorry to hear about this experience.
The version of Sterling that gets delivered here on ThemeForest is the most recent and up to date version.
We are more than pleased to log into your website and help ensure the theme is installed and working nicely.
Please submit a Ticket using the link below and we will gladly get things all sorted for you.
Hi. I’m triing to use the Custom Google Map Widget, but it doesn’t work…
Please, may you have a look at this page:
Sure thing, we’re happy to help!
Is there option to make this a block layout instead of wide?
Yes. The boxed-layout option is located under ‘Appearance -> Site Options -> Interface Options’
Ive worked with many themes over the years and this theme is by far the best.
Thank you for the kind words! You rock!
I purchased this theme a few years ago. The overall features are fantastic and gives one the ability to design and add landing pages from within the theme. My site is now 3 years old and we are hoping to get an update to Sterling that would include major update in graphics and bolder colors and flat design options. Also the legibility of the font could use an update as well. Any feedback would be great.
Thank you for the kind words my friend. There are currently no plans for major updates to the Sterling theme. Maintenance and optimization will continue for this product.
Breadcrumbs shows Blog on custom post type single page. Is it possible to change to Blog to Custom post type name?
All theme support is provided via TrueThemes Help Center. Please submit a Ticket using the link below and our dedicated Support Team will be delighted to help you with this.
Two Query :
1) Wanted Blog layout full width 100% ( No left/right bar ) on Detail & Single Blog Post
2) Wanted Blank Page which has no header/footer/menu.Completely Blank.
Thanks for your interest in Sterling theme! Unfortunately the 2 items you mention are not currently available.
I created HTML Table with border (with editor ) in post but it doesn’t show any borders.Is it a bug? How to solve this ?
I left a comment but see you have deleted it and not replied
Apologies for that, we submitted the comment to ThemeForest for your security purposes as username and password were publicly displayed.
Anyhow we are happy to update your support account with a new email address. Please let us know the old email address and your desired new email address, and we’ll gladly update the account.
Feel free to email this information to us at: email@example.com
Thanks! Account is now updated. Please check your email for the details.
I love this theme. I just have one small problem. The “scroll to top” icon and a couple of admin bar icons are showing up blank. How can I fix this?
Glad you’re enjoying the Sterling theme!
Hi. First of all, thank you for the awesome theme. I have a question. How can I change the font color of the main menus? I only could find the activated page color. Do I need to edit css? or it is in site options?
In demo page, those are as follows.
Home Pages Features Gallery Shortcodes Blog Shop
I bought Sterling about 5 years ago. Since then my email that I purchased the theme with was deactivated, so I do not have access to that Theme Forest account. I am getting Strict Standard errors in WP using my Sterling theme but can’t contact support since I cannot download the license now. Is there any way to get an update package without purchasing the theme again?
Hi. Please send us an email at firstname.lastname@example.org and we’ll gladly assist you.
Thanks and will do
Your theme is great and I am excited to buy and use this, but before installing this theme, I have a question.
can I make a grid layout like http://hamyarwp.com/tutorials ?
Awaiting your reply.
Thanks for your interest in Sterling theme!
Yes, grids are achieved in Sterling theme by creating Gallery page using shortcodes. Here are a few sample links below.
Is it possible a purely throw insight into wp-admin ? For I have on a Mafia page your template found , have it naturally loaded to test it . Unfortunately, ” wp-admin ” was so slow that it made to test this is no fun . Therefore, the question , you can create a test blog , so we can test it before we or I buy it ? I will not buy if after-sale also the page is so slow .
google translate, sorry
Slightly confused by this question but here are some details: We do not currently offer a demo of the theme as this is something that goes against the rules here on Envato Market.
Sterling is very lean and the back-end is very fast. Please ensure to register with a high-quality web server such as WP-Engine and you’ll have absolutely no troubles at all.
Hope this information is helpful.
The purchased version is much better to have noticed that the mafia has executed version any DDoS attack from the template when I have in wp-admin were me . Therefore , the template worth buying !
Glad to hear it!
How do I upgrade the Sterling theme? I searched comments and got this link but it times out and won’t load. I tried registering but I never received my password, even checked spam… https://support.truethemes.net/?faq=how-to-upgrade-a-wordpress-theme-to-the-latest-version
Our Help Center has moved to https://help.truethemes.net
Please see this article for full details about how to upgrade theme to latest version: https://help.truethemes.net/knowledge-base/how-do-i-update-my-theme-to-the-latest-version/
As per your support account, we’re very happy to re-send the activation email and get this support question resolved right away.
Please send us an email letting us know which email was used to activate support account: email@example.com
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