1467 comments found

batched Purchased

Hi TT support. How to add “homepage jquery” page template to the list of templates? there is “homepage jquery + sidebar” but I need page without sidebar.

TrueThemes

Sure thing my friend.

The jQuery slider can be added to any page template so one can choose the “Full Width” page template for easy setup.

Details for setting up a slider can be found here: http://vimeopro.com/truethemes/sterling-wordpress-theme/video/42783234

Also the latest version of Sterling now allows for unlimited Sliders throughout the site. We’ll be adding a new video to outline this feature however in the meantime one can follow similar steps from our Karma theme slider setup: http://vimeopro.com/truethemes/karma-4/video/83691845

For additional assistance please use the links below to submit any question(s) as a Ticket on our TrueThemes HelpDesk so that our dedicated support team can gladly provide additional assistance.

Thank you :)


TrueThemes HelpDesk:

Chrypter Purchased

Hey there,

first on NICE THEME! Really good work guys :) But i have one question. The Logo is too small! Is there any option that i can make it bigger? Thanks for your Answer.

Greetz Chrypter

Default-user
Chrypter Purchased

Oh already found it in the style.css but thanks anyway :D

I know there is a checkbox feature in the admin panel to turn on/off the sticky header, which i have it set so it doesn’t follow you down the page, but on mobile, it stays at the top, only allowing a very little room to scroll. i noticed on another sterling users site (www.ballardwrestling.com) they were able to have the whole page scroll on mobile. how can i achieve that same effect? Thanks!

TrueThemes

Sure thing my friend

The ‘non-sticky mobile menu’ was introduced in Sterling version 2.2.1

Sterling now includes a checkbox feature in the admin panel to toggle the sticky-menu on mobile device.

Simply upgrade to this latest version and toggle the option under: Appearance > Site Options > Interface Options.

Instructions for upgrading theme: https://support.truethemes.net/?faq=how-to-upgrade-a-wordpress-theme-to-the-latest-version

Thank you :)

Default-user

Upgraded! Got it, thank you!

Hi. I have a problem with Sterling theme. I use a plugin to download files from Google Drive that should look like: http://goo.gl/gIZRa1 (pic from another blog with no Sterling Theme).

But with Sterling Theme look very bad: http://goo.gl/ia06uz

What I can do to fix it? Thanks.

TrueThemes

Hi,

We’re very happy to provide assistance with this.

It looks like a small bit of CSS will align things nicely.

Please use the links below to submit a Ticket on our HelpDesk so that our dedicated support team can gladly preview the website and provide a solution.

Thank you :)


TrueThemes HelpDesk:

Default-user

Ok. Thank you.

Any Uber Menu support yet? You spoke of it a year ago in the comments. Thanks

TrueThemes

Hi,

Apologies but no Ubermenu support for Sterling theme at this time.

Hi. I have a problem with filterable gallery. The filterable gallery no show correctly my post category. I explain:

My post category: http://goo.gl/48WqcF

My “Gallery Settings” setup on gallery page (filterable gallery template): http://goo.gl/jFM0SB

I must to see all the post with my 4 category and “All” at the top of gallery page. It´s ok? But the gallery page show only “All” + nothing ( http://goo.gl/hunZfC ). If I choose “Módulo I” in category the gallery page show “Módulo III” posts and if I choose “Módulo II” then show “Módulo IV” posts. Any other option show nothing.

Thanks!

Default-user

Sorry. I submit a Ticket. Thank you.

basyir Purchased

Hi TrueThemes,

I’ve got this error in my site when I’ve activated the Sterling theme. And it’s keep creating “Core Files” in my disk space until my disk space full. I’m using latest Sterling version.

-- [18-Aug-2014 01:34:27 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/username/public_html/optinpressor.com/my/wp-content/themes/Sterling/framework/truethemes/metabox/init.php on line 125

Please help me asap to solve this error log issue.

Cheers.

TrueThemes

Sure thing my friend.

It looks like this error is coming from a 3rd-party plugin since Sterling does not create any files on the server.

We’re very happy to take a closer look at this issue and provide the best solution.

Please use the links below to submit this question as a Ticket on our TrueThemes HelpDesk and our dedicated support team can gladly provide further assistance.

Thank you :)


TrueThemes HelpDesk:

Default-user
basyir Purchased

Thanks, I will submit a ticket now. I’m not sure which plugin is affected this issue. Sterling theme also comes with some premium plugins which are recommended to install, right. Like to hear you in the support ticket soon.

Default-user
basyir Purchased

And also now there is no more option to upgrade in the “Upload” Theme section for Sterling theme in the latest version of Wordpress.

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