1467 comments found

Sterling is a fantastic theme and is very flexible and easy to use – what more could you want. Well how about top notch friendly support from the guys at TrueThemes – its there too!. I’ve had cause to ask a few support questions of them and there replies have been swift and very helpful so I can’t rate this theme highly enough. Buy it and you wont be dissapointed.

TrueThemes

Thanks so much for your kind words my friend! We’re truly happy to hear that your satisfied with everything.

Cheers :)

Sterling is a great theme. Easy to customize, tons of great and useful features. Can highly recommend this theme!

When I have needed any help regarding customization and configuration, the support from TrueThemes has been very good!

TrueThemes

Thanks so much for your kind words my friend! Thank you for letting us serve you.

Cheers :)

davida7 Purchased

Hey! Love the theme and its going to work perfect for one of my clients. One question: I am trying to figure out how I could create a link directly to one of the gallery categories from the dropdown of the main menu. Also wanted to create some direct links to specific gallery categories from other pages. I couldn’t find any comments and couldn’t come up with an easy solution. Let me know what anybody thinks…Thanks!

TrueThemes

Hey my friend,

Currently, linking directly to specific categories is not an in-built feature.

We’ll definitely pass this note onto our development team and see if they can implement this feature into the next upcoming release.

Cheers :)

Default-user
davida7 Purchased

Thank you for your fast reply! That would be great in a future release! I ended up buying your Karma theme which has categories based on pages and it works great for what my client wants. Both themes are great and can’t wait to use both in many creative ways.

TrueThemes

Awesome! So happy to hear it.

Thank you so much for supporting us and we’re truly looking forward to working with you.

Cheers my friend :)

Is there a way to remove the Logo Builder Icon so the Logo Builder Text will align left?

TrueThemes

Hi my friend,

We’re very happy to assist you with your inquiries.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

This is Good??? I scan my website and i found this suspicions files ?!? – wp-content/themes/Sterling/framework/theme-specific/tinymce/preview.php: Suspicious(base64_decode): ortcode = base64_decode( trim( $_. This is normal?

TrueThemes

Hey my friend,

No worries at all. (base64_decode) will sometimes come back as “suspicious” because this is a PHP function that can be used for malicious activity.

You can be rest assured there is nothing malicious about any of the files in the Sterling theme. The (base64_decode) in our theme is used to obfuscate a string of code within Visual Shortcode Manager.

Please let us know if there’s anything else we can do to help.

Cheers :)

Default-user

Thanks For fast and precise response

Quick question, How I can add different jQuery Slides for different pages ie: one group displaying on Home Pages, Another group displaying in another page Please advise?

TrueThemes

Hey my friend,

This functionality is not currently built into the theme. You can indeed create your own homepage templates by making copies of the original homepage page-templates and customizing them to pull in certain slides.

We’re not available for customization work but if you’re in need of professional wordpress coding at very cheap price we highly recommend checking out: http://www.wpquestions.com

Please let us know if there’s anything else we can do to help.

Cheers :)

Hi,

The top menu bar does not display properly in IE6 / 7. I’m mac based, but… i’ve been told about this problem and was wondering if there is anything that I can do?

The menu displays on the right hand side of the screen and is bunched up in the corner, spread down the page.

Just wondered if you had any insights/suggestions?

TrueThemes

Hi my friend,

Yes unfortunately IE6 and IE7 are not supported. (both are very old browsers with very little market share)

You can write a custom stylesheet for those browsers but we don’t have any out-of-the-box solutions for these browsers.

Cheers :)

howellcg Purchased

Great theme and timely support! Thanks again.

TrueThemes

You’re very welcome my friend. So glad you’re happy with everything.

Cheers :)

I’m really considering on buying this theme. However, I also like your Karma – Clean and Modern Wordpress Theme. Having a theme that is can be used in two languages is a must for the website. What is the difference between Sterling’s WPML Multilingual Certification and Karma’s 100% Internationalized and Translation Ready?

Also, can the WooCommerce plugin also be integrated easily into the Karma theme?

This theme is for a non-profit so we don’t have a huge budget, that’s why I’m considering the Karma also.. but we really like the Sterling.

Thanks.

TrueThemes

Hi my friend,

Thanks so much for you interest in our themes – we really appreciate it.

Sterling and Karma have the same WPML functionality however Karma has not yet been certified. The certification process requires the WPML to extensively review the theme, and Karma is currently “in queue” for this testing process.

WooCommerce is not yet compatible with Karma however we do have this planned for a future release.

Please let us know if there’s anything else at all we can help with.

Cheers my friend :)

Hi

I´m really amazed with your theme. I´d like to know if there is support for the bbpress plugin.

Thanks and kee up the great job :)

TrueThemes

Thanks so much for the kind words my friend!

Sterling is not a BBPress theme specifically however BBPress does not have special requirements so should work nicely right out of the box.

Here is a Google article that will provide more details about installing BBPress on your website: http://wphow.org/how-to-install-bbpress-with-any-theme/

Please let us know if there’s anything else we can do to help.

Cheers :)

Default-user

Thank for you rinput :)

Great article…i´m asking cauz in the past i had a tough time trying to set up bbPress with sidebars and custom posts type.

I´ll dig a bit more and come back to tell you and maybe BUY :)

thx

BTJ Purchased

Hi there, Fantastic theme. I just have a few queries:

1) I would like to change the main navigation to the same Google webfont that I’ve chosen for my headings – is it possible to do this? 2) I would like to try the boxed option instead of full width but can’t seem to find where I choose this option? 3) I want to replace the social icons with colour versions – could you please let me know where to find these so I can replace them.

Thank you very much for your help!

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

dualaudi Purchased

Hello, I bought this theme when it was version 1.05 and when I upgraded to the latest version and the slider stopped working. So I was going to signup for the support forum but it says my license is invalid. Is there something that can be done to fix this?

I tried registering to your support site but it says my license is not valid, why is that?

TrueThemes

Hey There,

Not sure why the code is coming back as invalid.

We’re very happy to create your account for you.

Please email us at info[at]truethemes.net with the following info:

- your desired username

- your desired password (you can change at any time)

- your item purchase code

We’ll get you all setup asap.

Cheers :)

Great theme, probably the best I’ve worked with actually. Very easy to use with a lot of very good features. Awesome value for money that comes with fantastic support to! Highly recommend.

TrueThemes

Thanks so much my friend! We’re so glad you’re enjoying the theme! Thank you for letting us serve you.

Cheers :)

heubel Purchased

Hi, I am facing a errors in my localhost development area:

Strict Standards: Declaration of truethemes_sub_nav_walker::start_lvl() should be compatible with Walker::start_lvl(&$output, $depth = 0, $args = Array) in /home/heubel/apache_html/laurakalina.com.br/wp-content/themes/sterling/framework/theme-specific/navigation.php on line 79

Strict Standards: Declaration of truethemes_sub_nav_walker::end_lvl() should be compatible with Walker::end_lvl(&$output, $depth = 0, $args = Array) in /home/heubel/apache_html/laurakalina.com.br/wp-content/themes/sterling/framework/theme-specific/navigation.php on line 79

Strict Standards: Declaration of truethemes_sub_nav_walker::start_el() should be compatible with Walker::start_el(&$output, $object, $depth, $args, $current_object_id = 0) in /home/heubel/apache_html/laurakalina.com.br/wp-content/themes/sterling/framework/theme-specific/navigation.php on line 79

Strict Standards: Declaration of truethemes_sub_nav_walker::end_el() should be compatible with Walker::end_el(&$output, $object, $depth = 0, $args = Array) in /home/heubel/apache_html/laurakalina.com.br/wp-content/themes/sterling/framework/theme-specific/navigation.php on line 79

Strict Standards: Declaration of truethemes_gallery_walker::start_el() should be compatible with Walker::start_el(&$output, $object, $depth, $args, $current_object_id = 0) in /home/heubel/apache_html/laurakalina.com.br/wp-content/themes/sterling/framework/theme-specific/navigation.php on line 154

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method truethemes_sidebar_generator::init() should not be called statically in /home/heubel/apache_html/laurakalina.com.br/wp-includes/plugin.php on line 403

Strict Standards: Non-static method truethemes_sidebar_generator::get_sidebars() should not be called statically in /home/heubel/apache_html/laurakalina.com.br/wp-content/themes/sterling/framework/extended/multiple_sidebars.php on line 60

Strict Standards: Non-static method truethemes_sidebar_generator::name_to_class() should not be called statically in /home/heubel/apache_html/laurakalina.com.br/wp-content/themes/sterling/framework/extended/multiple_sidebars.php on line 65

How to fix them?

Cheers

TrueThemes

Hey my friend,

We’ve never seen any of these errors but we’re very happy to investigate further and help you to resolve.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Hello, I got Karma theme, but I really like Sterling and I am willing to buy it. I am sorry for the stupit question but I would like to know is there compatibility between Karma and Sterling shortcodes? Thank you.

TrueThemes

Hey my friend,

Karma and Sterling have unique shortcodes and are not interchangeable between themes.

Please let us know if there’s anything else we can do to help.

Cheers :)

Just want to say how pleased I am with the support from TrueThemes. The theme is only as good as the creators. They are always quick to respond with answers to your questions and in an easy to follow manner. I highly recommend this theme and the authors that created it. It’s always a pleasure working with them. :bigsmile:

TrueThemes

Thanks so much for the kind words my friend. It’s truly our pleasure serving you.

Cheers :)

Hi!

So far, I’m very pleased with this theme’s functionality and support. I have bumped into a few issues:

1. My featured images aren’t showing up using jquery homepage :( I’m certain the images are the correct size, and I followed the video tutorial. 2. I can’t get the Twitter feed to work. I’ve even tried different Twitter plugins and it simply won’t show up. I’ve tried it with different handles, as well.

I would love some help with these two issues.

TrueThemes

Sure thing my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Ok, scratch the Twitter issue. It’s resolved (must have been Twitter). But I would love to have a resolution to the featured image issue :-)

And, I’m back! Figured out the featured image issue – the image must be uploaded to the media library prior to setting it. Cannot upload from the post.

by
by
by
by
by
by