1383 comments found

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi guys, Going on from our conversation a couple of weeks ago. Just for your information Buddypress is about to go to version 1.7 and will be COMPATIBLE WITH ANY THEME. http://wpmu.org/7-exciting-new-features-in-buddypress-1-7/

I thought I’d let you know just in case you began coding for it. 8-)

TrueThemes

Awesome.

Thank you so very much for this information.

You rock!

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

I have a few options on my menu (8 pages) and when it is displayed on a Facebook tab, 810px, the menu shows on top of the logo. Is there a piece of coding that I can add so it displays in two lines if it is more than 6 pages? Alternatively, we could reduce the size between each item of the menu. Looking forward to hear from you. Thx

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Got it! Just edited _mobile.css from 800px to 810px. It looks great!!!!!! =))

TrueThemes

Awesome my friend. Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Sweden

Hello, I bought your Karma for one of my companies a while back but have not got around to use ut. Now when I have time I noticed you also have thise one – Sterling. What are the diffences between them two besides looks? Or one easier to handle than the other? What would you recommend me to use if I want a company page, but with a very personal feel to it?

TrueThemes

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I bought your wordpress template. It is extra. However, I have a problem with setting slider – as in the “demo”. Can you prepare a packed WordPress database and the sample data. I would be grateful – because it is easier for me to work.

Thanks

TrueThemes

Hi my friend,

Thank you so much for your Sterling purchase.

Sterling comes with XML Demo content for setting up a starter website very quickly.

Please kindly check out the included Training Videos for complete details: Training Videos

If you require any further assistance we are very happy to assist. Please kindly submit any future questions as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Sweden
johanlm Purchased

nm my question above, I bought it. Allthough … I installed it through the WP and when I try to test a page, then it’s not responsive, at all?

TrueThemes

Hi There,

Thanks so much for your Sterling purchase.

Sterling is responsive and should be working nicely.

We’re very happy to take a closer look at your website and help you to resolve the issue.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much my friend

Cheers :)

Default-user
johanlm Purchased

nm; I know found this by going through every setting;

Responsive Design

This theme comes with a Responsive Design that will adjust the theme’s design when viewed on a mobile device. Please check this box if you prefer to disable the responsive design. Now … I for my word cannot understand why you make this box [checked] when you state it’s a responsive design. Would it not be better to have it UNchecked as default installation. just saying … ;)
TrueThemes

Excellent. Very happy to hear you’re all sorted.

The Disable Responsive Checkbox comes un-checked by default. This means that the site is Responsive by default.

One simply needs to “Save all changes” at least one time so that all settings from the Options Panel are stored in the database.

Have an awesome day my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Wonderful theme and team support. Have encounter few external plugin problem and compatibility. End up solving by the support team. Satisfy by the services as well as product =]

TrueThemes

Thanks so much my friend! We’re so glad you’re happy with everything.

Thank you for letting us serve you.

Cheers :)

  • Netherlands
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I have installed the sterling theme on my website. How can i enable the top menu and how can i use the social functions. Twitter / Facebook and Pin it ?

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Use the TrueThemes help desk. There is a ton of information and they are quite quick to respond to support tickets. I have purchased other TrueThemes products all have provided great guidelines to get you going and I’m happy that they have my back when needed, unlike MANY of the other theme developers.

TrueThemes

Thanks so much my friend. We’re so glad you’re happy with everything.

Its truly our pleasure serving you.

Keep on rockin’

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

This theme was purchased by a client of mine, so I can’t rate it 5 stars, but I just wanted to say that it has been an absolute pleasure working with this theme. Easily my favorite theme that I’ve setup and customized. Thank you!

TrueThemes

Awesome to hear my friend. Thank you so much for your kind words. You rock!

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I guys, firstly great template, i usually use joomla but I thought I would give this one a try, I am having a few small issues.

The main one is when I change the font size in css. the when viewing on portable devices the slider doesnt line up properly. whats the best way to change font size without breaking anything?

TrueThemes

Hi There,

We’re very happy to take a closer look at your website and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have to say thank you for the awesome theme and priceless tutorials! I am completely new to WordPress and this has made my new experience a great one! I’m very much a novice at web developing and self-taught what I do know. This was well worth the $55 and I’m on my way to making a site I can be proud of!

TrueThemes

Awesome! So glad to hear you’re enjoying your experience with everything.

Thank you so much for letting us serve you.

Much success on your website project!

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Good day, I compratro your theme and it’s great! I would have only 2 questions …

1° – I can not find the page “Team members” below I attach a picture. http://95.110.169.102/weemed/Team_members.jpg

2° – how do I translate the theme setting?

thanks Max

TrueThemes

Hey Max,

Thanks so much for the kind words my friend.

We’re very happy to assist you with your inquiries.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

I’m very interested in purchasing this template. I do have one question…I have an iMac and viewing the demo I noticed that the margins of the page for the boxed layout style is very large. Is it an easy fix/edit to reduce the margins?

TrueThemes

Hi There,

Thanks so much for your interest in Sterling.

Yes you can indeed adjust the CSS to make the boxed layout a bit wider. This can be done very easily by adding a single line of CSS code to Stering’s Site Options Panel. We’re very happy to guide you in this process.

Please just note that iMac has very large screen resolution so unless the majority of your site visitors will be on this resolution we recommend not increasing it all that much.

Hope this is helpful my friend.

Please give us a shout if there’s anything else we can do to help.

Cheers :)

Default-user

Thank you for your quick response. I went ahead and purchased the template so I will look into implementing your response.

I have one more question…is there a way to not have the boxed look show up on the mobile version but still have the boxed look on the computer?

TrueThemes

You’re very welcome my friend.

As per your question….Having boxed on desktop and full-width on mobile is not built into the theme however it is a very possible customization. It will require a basic knowledge of PHP/HTML. We’re not available for customization work however if you’re in need of expert coding assistance we highly recommend a free service ( http://wordpress.stackexchange.com/ )....or a paid service ( http://www.wpquestions.com )

Hope this is helpful my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States
desicr Purchased

On the new updates, Do you incorporated the option that you can have a right sidebar on homepage lightbox? Please let me know if you are planning to do it? Thanks

TrueThemes

Hi there,

A right-sidebar + homepage lightbox is not currently built into the theme but we’ll definitely consider it for a future release.

With some basic Wordpress PHP/HTML knowledge you can code this custom page template fairly quickly. If you’re interested in hiring a very affordable expert for coding this page template we highly recommend: http://www.wpquestions.com

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

Default-user
desicr Purchased

Thanks for you fast respond!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

Hi I am sending this question for a biz partner of mine who purchased your theme and is having a problem with the accordion shortcode. It seems to be stuck on current…meaning once you click on the plus sign it doesn’t close when click the minus sign…until you click on the accordion below it. Here is the page link of where the problem is: http://www.nsseo.org/services/sunrise-lake-oec

Thanks for your help. Pam

TrueThemes

Hey Pam,

We’re very happy to take a closer look at everything and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so much

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Just updated to the new 2.1 version and the contact page is displaying code to the public and not the form it self, any idea on how to fix this: http://www.eastpointpo.com/contact

Also my custom side bars are inactive and cannot drag back to the active side

Great theme, Great Support and Tutorials. Update was seamless besides this glitch..

Please help,

TrueThemes

Hi there,

Awesome looking website! Very well done my friend.

The form is working nicely on our end so we’ll just need to have a closer look behind the scenes of your website and help you to resolve.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you and get you all squared away.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Poland

Hi,

I would like to buy Sterling, but i have 2 questions: -can you send me some links to examples how this theme is working in two languages? -can I put blog posts with photo on homepage?

TrueThemes

Hi There,

Thanks so much for your Sterling interest my friend.

In response to your questions:

1. Sure thing. Here are links to a few sites powered by multiple languages:

http://www.aheadconsult.be/ http://otalento.com/ http://test.tsovedenski.com/en/ 2. Yes. We’ve created an add-on plugin for Sterling that allows for easy implementation of featured images along ‘latest blog shortcode’: https://support.truethemes.net/?knowledgebase=add-featured-image-thumbnails-to-latest-blog-posts-shortcode

Please give us a shout if there’s anything else we can do to assist.

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
oprikov Purchased

hello,

I am trying to change titles + descriptions of the pages via SEO settings under each page. I write titles + descriptions, save them in the SEO settings but it doesnt update and titles + descriptions are empty. How can I fix it ?

TrueThemes

Hi There,

We’re very happy to take a closer look at everything and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 1-2 years
jakani Purchased

Hello Great theme. But i have a problem with my homepage lightbox, i have missing my call to action button, how can I make a new button. Thanks for good theme

TrueThemes

Hi There,

We’re very happy to take a closer look at everything and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

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