1512 comments found

bftech Purchased

An enterprise looking, high quality theme. It’s a great looking theme that really does have what most businesses online today would need to quickly and cost effectively set up a website that looks like thousands of dollars, but doesn’t cost that much.

More importantly, the level of support that I got tweaking a couple of things for my business was truly superb. I was impressed not only with the SPEED at which my queries were responded to, but also the quality of the communications – making everything quick, simple and effective.

Overall a terrific value and positive customer experience here. I would definitely recommend this company/ theme and support. A++

TrueThemes

Thank you so much for your kind words my friend!

We’re so very glad that you are happy with everything.

It’s a pleasure serving you.

Cheers :)

Hi I bought the theme a while ago, and now I installad on a website. I want the homepage wil display latest posts, I set the reading setting from static to “Your latest posts” but the page is emty?

Regards, Marvin

TrueThemes

Hey Marvin,

We’re very happy to take a closer look at everything and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi! I’m going to buy the theme.. Just a question..Is there a table shortcode in the theme? I mean something to easy make tables..

Cause one of our client need to give technical specifics for each product of the business..

I saw in the gallery you always link to video, images or frames.. Is it possibile to link from the gallery to each specific product page?

Thanks

TrueThemes

Hi There,

Thanks so much for your Sterling interest my friend.

As per your questions:

1. A pricing table shortcode is not currently built into the theme. A variety of Sterling customers have used this super-awesome free plugin for pricing tables: http://wordpress.org/extend/plugins/pricing-table/

2. Yes. Gallery items can be linked to other pages within your site rather than a lightbox.

Hope this is helpful my friend.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

bielagro Purchased

Hello Cepar,

I would recomend tablepress for tables. Really good plugin and its free.

TrueThemes

Thanks so much my friend. You rock!

Cheers :)

Hi there, I would like to buy your theme but I need to know if there is a way to have a gallery from a post category instead of having to enter the gallery posts separately. I have a huge portfolio that I would have to re-enter everything. Is it possible to have that without me having to hire a programmer to do that? I’m not a programmer, so it would have to be an easy fix for me to use it.

TrueThemes

Hi There,

Thanks so much for your interest in Sterling.

The Gallery in Sterling pulls from a custom post type called “gallery posts”. These posts perate similar to Wordpress’ default post so unfortunately there is not an option for bulk-creation of posts.

Hope this information is helpful my friend.

Please give us a shout if there’s anything else we can do to assist.

Cheers :)

Hi there! First of all, GREAT theme, easy and comfortable to work with! Congrats! I’d need your help: I’d like to modify the blog page…I don’t know how to turn off “leave a comment”, I don’t need it…..as well as changing the language for “Archive for..” and “Posted in”....i’m already using the “codystyling localization” plugin, that doesn’t work….can you help me? thanx !

TrueThemes

Hi my friend,

First off thank you so much for your kind words. We’re so very glad you are enjoying the Sterling theme.

We’re very happy to take a closer look at everything and help you to resolve any questions you may have.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

::)) sorry, just found your knowledge base….should be fine!:)

TrueThemes

Cheers :)

Hi there again, everything works, perfect! Just one little thing….Blog/archive starting page….there’s the option “Posted by..:”... I already managed to translate it into german when viewing the single post, that works….but it doens’t work on the blog page….know what I mean? mo.file doesn’t show this sentence…..can you help me? thanx

TrueThemes

Sure thing. Please just see our note to your original comment. Kindly submit a support ticket and we’ll get you all squared away.

Thanks so much

Cheers my friend :)

Hi

I have an addition for the sterling theme. A menu option in the “Site Options” A CSS Sprite option to combined some images to speed up your WordPress site.

When i do a website page test, i got a messages to combined some images to CSS Sprites. Is this a option for further Top releases?

Greetings!

TrueThemes

Hi There,

Thanks so much for your feedback my friend.

Sterling is currently already using image sprites. There are certain items which cannot be added to the sprite due to the nature of the color-customization options within the Site Options Panel.

We will definitely re-visit the code to see if there are further items which can be added to the sprites for a future release.

Cheers :)

Goonie78 Purchased

I really like this theme but I’m running it off a Retina display and my logo and images are looking a little blurry (not your fault). Is there any talk at your company about upgrading to high resolution? Sure hope so!

TrueThemes

Hi my friend,

Yes we do indeed plan to add Retina support in the near future. Retina is still a very new technology with only a small marketshare but we will definitely be adding this to future release.

In the meantime here is a plugin that you might be interested in. It won’t convert everything but it gives the option to upload Retina images throughout your website: http://wordpress.org/extend/plugins/wp-retina-2x/

Thanks so much

Cheers :)

bielagro Purchased

Hello,

I am using Sterling theme for a couple of months and for me this theme is really, really good –it is easy to work with, many functions, very good training videos and very nice looking, btw the support also is good, but I would like to make some requests.

Can you change how the main menu is render on mobile devices or when you resize the browser. It is not clear which are the parent pages.

There are no modern image frames in Sterling. Is there any option to add them?

It was really nice to include WP LayerSlider but still is not clear how to update it. I think I can’t download it from CodeCanyon :).

I like the gallery template, but is it possible to add a some “short description” just below the categories(filters)…..something like ….”please click on the images below to see additional images for each topic”? In fact the visible images are topics and there are more images behind them which to be honest is not really clear. Thank you.

TrueThemes

Hi There,

Thank you so much for your feedback requests my friend.

We don’t have immediate plans for the changes you’ve outlined however we will definitely review them as a team and consider for a future release.

All of the customizations can indeed be made to your theme by editing your theme’s code. If you’re in need of professional coding assistance we have 2 highly trusted customization partners: WPQuestions.com and Codeable.io

Hope this information is helpful my friend.

Cheers :)

Default-user
bielagro Purchased

Hello, I know about WPQuestions.com and Codeable.io, but please agree that my request are …lets say reasonable. Thank you

TrueThemes

Yes absolutely my friend. We’re not discounting your requests at all.

Cheers :)

mjcombe Purchased

Hi – please look at the following page, how can I get the accordions to collapse again once I click on them?

Thanks, Michael

http://ne1webdesign.co.uk/nov/asset2/multiplate/
TrueThemes

Hey Michael,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

I’m really interested in your Karma and Sterling themes but before buying it, I have some questions. I’m going to use it for wellness/spa/beauty salon and I believe that current backgrounds are inappropriate for that case.

Idea is to implement static background image which is basically only man and woman on each side. I believe that it should be realized next to image rotator (on each side of course) or even better – instead of main background color. But in that case, background might be hidden on lower screen resolutions unless your themes support layout width settings. Could you please explain all possible and realizable options here?

Please note that I lack of advanced programming skills.

Thanks for answer in advance!

TrueThemes

Hi There,

Thank you so much for sending over the screenshot.

We’re unfortunately not currently available for theme customization work however we can indeed point you in the right direction.

Cheers my friend :)

Default-user

Hello,

although I could get pirated version of your theme, I’m still buying it, mainly for support. I hope that I won’t be disappointed :)

Thanks for help so far, I’ll contact you again once everything is settled up.

TrueThemes

Thank you so much for your support – we really appreciate it.

Cheers :)

Hi,

I will buy this template but I don not know how to install WP. Is there any information or comes information for installation with this template.

Regards

TrueThemes

Hi my friend,

Yes sure thing. Sterling comes with 15 Training Videos which can be viewed here:

https://support.truethemes.net/training-videos

These videos walk through everything related to Sterling from start to finish.

If you’re in need of a video for installing the actual Wordpress system itself, we highly recommend to visit YouTube and search for “installing wordpress”. (Wordpress is a huge open-source community and many Wordpress-related questions can b found quickly through Google and YouTube)

We hope this information is helpful my friend.

Please let us know if there’s anything else we can do to assist.

Thanks so much

Cheers :)

I am about to buy, just wanted to get a head start and ask – is it easy for me to add rich snippets using this theme, is it built in like googleplus authoship etc – or review tags? Or can you recommend a plugin which will make this really easy?

Thanks!

TrueThemes

Hi There,

Thank you so much for your interest in Sterling.

Can you kindly provide examples of the rich-snippets you are referring to? Are these Wordpress plugins or simply snippets of code you’d like to add to the theme?

Please kindly let us know and we’ll be happy to review and give our feedback.

Thanks so much

Cheers :)

Description:

Thank you for helping me all the time. I watched video clips. Now I understand entirely. I have a question. When I sign in my account now, it shows lightbox. Can I make it shows Homepage-JQUERY not lightbox when I sign in first time? Thank you for your help.

TrueThemes

You’re very welcome my friend.

We’re very happy to assist you with your inquiry.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Magneet Purchased

Hi,

Great theme, but after running an theme update i have a problem.

When i use a shortcode “image frame” the text wich used to be paragraph shows much bigger in capital. Pages wich were just fine got this problem after i updated to version 2.1.1

Is this problem known? Will it be fixed?

Thnx

TrueThemes

Hi There,

We’re not running into that issue on our end but we’re very happy to take a closer look at your website and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi,

I purchased this theme the other day (let me know if I need to provide the purchase code) and there is a menu featuring post comments at the top left of my site. http://tciintl.com/wp/ How do I get it to display our social sites like on the demo instead of comments.

Thanks!

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi

Can you please send a link with examples of websites created with Sterling?

Hi, I am considering purchasing your theme. Two questions: Are there additional multilanguage features? Also, are there html5 video features? Thanks!

TrueThemes

Hi There,

Thank you so much for your Sterling interest.

As per your questions:

1. Sterling has been tested and fully certified by the WPML team to be 100% compatible with the WPML Multilingual Plugin. This is Wordpress’ most popular and robust Multilingual Plugin: http://www.wpml.org

2. There is not currently an HTML5 video option.

Please let us know if there’s anything else we can do to assist.

Thanks so much

Cheers :)

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