1474 comments found

OKay, hands down, Sterling Theme is AMAZING !!!

I’ve used this theme to build sites for clients about 6 times now, and I run Sterling on 4 of my own sites.

Features: I’ve used LOTS of premium themes and I’ve never come across a theme with so many great features… multiples sliders, 100+ shortcodes, awesome layouts… oh, and a BEAUTIFUL design and aesthetic too! Not only are the features GREAT, they are super easy to enable and intuitive to use.

The Support: These guys have BY FAR, the best support I’ve ever dealt with. They don’t blow you off (like lots of other developers do)... they help you, they are extremely knowledgable, and they are quick to respond. They are also very friendly too!

Dashboard: The dashboard after installation is intuitive and easy to use. You can tell they put a lot of time working on this theme.

Video Lessons: They have over a dozen video tutorials that walk any beginner (or intermediate person) through the setup.

I am not paid to write this testimonial and I don’t work for True Themes…

I’ve just used this theme over and over and my sites are running smooth and my clients are happy :)

Thanks again True Themes… keep up the great work !

-Matt H

TrueThemes

Hi Matt,

Thank you so very much for taking your time to provide your feedback.

You’re kind words mean the world to us.

It’s truly a pleasure serving you and we’re truly blessed to be your theme provider.

We wish you much success on all your future business ventures.

You rock!

Cheers my friend :)

Default-user

You guys really do offer the best support I’ve ever come across and one of the slickest and best-performing themes… so THANK YOU!

Keep up the great work :)

-Matt H

bielagro Purchased

Hello, Where I can see 2.1.3 changelog? Thank you

TrueThemes

Hi my friend,

The Sterling Changelog can be viewed here:

https://support.truethemes.net/?knowledgebase=sterling-changelog

Cheers :)

Default-user
bielagro Purchased

Thank you

Sterling version 2.1.3 is now available for download. Sterling is fully compatible with WooCommerce 2.0.2

Existing users, you’ll be presented with an update notification in your Wordpress Dashboard which outlines instructions for upgrading your theme.

New users you will automatically get this latest version when purchasing the theme here on ThemeForest.

For a detailed changelog please view here: https://support.truethemes.net/?knowledgebase=sterling-changelog

Thank you so much everyone for your continued support.

It’s an absolutely honor serving all of you.

Stay True

Hey – quick question guys – is it possible to have the slider on the homepage autorun, and with navigations left and right?

TrueThemes

Hi There,

Thanks so much for your Sterling interest my friend.

Yes indeed. Auto-run slider and arrows are built in options which can be easily activated via Sterling custom site options panel.

Please give us a shout if there’s anything else we can do to assist.

Thanks so much

Cheers :)

daveg1k

So prompt – excellent!

susanab Purchased

Hola,

Where do I go in ThemeF to download the new version? I purchase dthe old version last week and am still building, will it changes anything I have done?

Cheers, Susana

TrueThemes

Hey Susana,

Thank you so very much for your Sterling purchase.

The latest version can be downloaded from within your Downloads section here on ThemeForest.

All of your websites content will remain in tact during the upgrade so no worries about loss. (pages, posts, site options settings, etc will all remain in tact)

Here’s an article from hour HelpDesk outlining more details about upgrading a theme: http://bit.ly/ikauah

Please let us know if there’s anything else we can do to help.

Cheers :)

susanab Purchased

Also, on the home page I like the 3 ads, quotes and blog listing. Are these separate widgets I need to download? – susana

TrueThemes

Hi Susana,

This content is included within the XML Demo content packaged with the theme.

Following along the Training Videos will enable you to easily set up the layouts displayed on the demo site.

If you require any assistance along the way please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so much

Cheers :)

chrismfz Purchased

Perfect template (I said it again :-) ) Just one objection :)

For anyone who is using non-English characters (like me using greek) in shortcodes.php you use the function substr().

Which doesn’t cut properly the text and I get characters like ? and ? and no text.

I know using mb_substr may be dangerous, many providers may not have the MultiByte functions, but you could at least use something like if ( function_exists(‘mb_substr’) ) {...}

So both could work.

It’s not a pain to edit shortcodes.php any time you update, but I just mention it :-)

Thanks again Cheers

TrueThemes

Thanks so much for your feedback.

Cheers my friend :)

w3newbie Purchased

I’m enjoying the theme thus far but I wanted to make a few changes with a child theme, although when I activate the child theme the navigation disappears (before adding any CSS). I also tried pasting all of the navigation CSS from the full theme style sheet into the child theme and the menu still doesn’t appear. Any ideas?

markmoe Purchased

@andrewcolby – Try to go to Appearance > Menus > and then re-update your main nav from there. I’ve had the same problem on other child theme activations int he past -

TrueThemes

You rock my friend! Thanks so much for helping out the community!

Cheers :)

w3newbie Purchased

Thanks markmoe! Solved.

mhonda Purchased

hi guys, great theme!

Question, I want to have a full width image on the home page? is that possible. By full width, I mean i want the featured image to take up the entire space dedicated to the feature image.

thanks in advance.

TrueThemes

Hi my friend,

We’re very happy to assist you.

Adding a full-width image (100% width of entire site design) to the ‘colored banner area’ is indeed possible however it is not built into the theme by default. It will require making customizations to an existing homepage template or using an existing homepage template as starting point for building the custom template.

We’re not currently available for customization work however if you’re in need of a coding expert you can achieve this customization for very affordable price. We have 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

Please give us a shout if there’s anything else we can do to assist.

Thanks so much

Cheers :)

I want to thank you for a great theme! This was my first website build with Wordpress and I searched through many themes before choosing Sterling. What really impressed me was the in-depth video tutorials that really helped my learning curve. Until now I had only built a site using the website tonight through godaddy and really novice at it to say the least. I’m so glad I chose to go with Wordpress and Sterling! My site is so much better now and very search engine friendly. I do have one question though. On the home page it has the testimonials short code already there in the demo content and I changed the text to my customers testimonials on the page. Is there a way to move that section to the left hand side of the page rather than the right where it is at? I have tried removing the content on the left side but it didn’t change and I can’t see where there is any command that has it only on the right but it seems to stay there. I really like that short code but don’t see it anywhere in the list of codes or do I know how to move it from where it was already placed other than deleting it and I don’t want to risk losing it. Thanks again for such a great theme!

TrueThemes

Hey my friend,

Thank you so much for your kind words. We’re so very pleased to hear about your wonderful experience.

Here’s a link to the testimonial shortcode just in case you need it for reference:

https://support.truethemes.net/?knowledgebase=testimonials-slider-shortcode

To move the testimonials around within the content you’ll just need to copy/paste into the area of the page you’d like to display.

We’re very happy to provide more detailed instructions. We’ll just need to take a closer look behind the scenes of your website.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user

Thank you for that link. It says that it will float to the right by default, is there a way to override that and put it on the left?

TrueThemes

Yes you’ll just need to drop the shortcode into a different column within your page.

For example, lets say you’re using the 2 column shortcode on a webpage:

[one_half]....paste testimonial shortcode here....[/one_half] [one_half]....paste other content here....[/one_half]

The first column is always on left so testimonials will display on left.

Truly Sorry if this is confusing at all my friend. We’re very happy to provide more detailed instructions.

For further instruction please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi Can I check something with you.

I need to set up a few pages of different areas. And in each page I’d like to display the gallery but only the images of that specific section. For example. If I have 3 divisions. One is phones, the other is computers the other is tablets. I have images for phones which must go under a phone category for the gallery is it possible to set up a page with info of the phones and then have the phone category/filter of the gallery displayed within that page?

CAn this be done in Karma too?

TrueThemes

Hi my friend,

Thank you so much for your interest in our themes.

We’re slightly confused by the question but we may understand.

Please let us know if this is correct: you’d like to create 3 unique pages each with it’s own gallery displaying different types of images on each page (ie. phone images on phone page, tablet images on tablets page, etc)?

If so, this can be down right out of the box with Karma but will require a code customization within Sterling. Karma can have an unlimited amount of Galleries, each pulling from a different category. Sterling has a single Gallery page which pulls from all categories combined (but also has built-in category filtering)

We hope this information is helpful my friend.

Please let us know if there’s anything else at all we can do to assist.

Thanks so much

Cheers :)

Muratic Purchased

Hi,

since updating to the latest version I have got this message: Your theme does not declare WooCommerce support – if you encounter layout issues please read our integration guide or choose a WooCommerce theme :) Can you please advise what to do.

Cheers, Muratic

TrueThemes

Hey Muratic,

No action is required. This is a new notice that can be hidden by simply clicking “Hide this Notice”. Sterling is fully compatible with WooCommerce 2.0.2 so everything is all good to go.

Here’s an article outlining instructions for permanently removing this notice (we’ll also add this to the next Sterling release). Just adding a single line of code will do the trick: http://squelchdesign.com/web_design_newbury/your-theme-does-not-declare-woocommerce-support/

If there’s anything else at all we can do to assist please just give us a shout.

Thanks so much my friend

Cheers :)

Default-user
Muratic Purchased

Cheers mate appreciate the prompt feedback

Hi there,

I’d like to use this theme with UberMenu 2.2 http://wpmegamenu.com/ Are there any compatibility issues to consider?

Any advice appreciated.

TrueThemes

Hi my friend,

Thank you very much for your interest in the Sterling theme.

We’ve just reviewed the ubermenu website and it looks like Sterling will hook up nicely to that plugin. From a functionality standpoint everything looks all good to go.

One thing to consider is that there may be CSS adjustments required in order for proper menu rendering.

You might like to reach out to the ubermenu developers and provide them with Sterling link so you can receive their feedback about any possible CSS conflicts?

We hope this is helpful my friend.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

Hi friends,

Does this theme support characters that can’t be found in English, but can be found in other European languages? I’m not talking about very special (like Chinese) characters, simply just so called “long characters” like ? ? รบ?

Thanks my friends!

TrueThemes

Thanks so much for your Sterling interest my friend.

Yes special characters are compatible with this theme.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

Hi there,

I’m interested in purchasing your theme and had a quick question about Google Analytics (GA). I like to code my buttons and other links with GA events for tracking and website optimization.

Whenever I’m coding the link in html I can add the event no problem, but is it possible to include GA events in your shortcodes (i.e. for buttons, tabs, accordions)? Is so, how would I go about doing that?

Thanks!

TrueThemes

Hey,

Thanks so much for the additional details.

It sounds like adding an “onClick=” variable to the button shortcode will do the trick. This can be done via Child Theme to ensure no loss during an upgrade.

To give example, after the PHP update the shortcode could have a new property like so: [.... onclick=”” ....] – this would enable you to input any onClick event that’s needed for GA.

We’re happy to point you in the right direction when the time is right.

Please let us know if there’s anything else at all we can do to help.

Thanks so much

Cheers :)

Default-user

Awesome. I’ve purchased the theme and am looking forward to customizing for our needs.

Would you prefer to take the analytics events discussion offline? My email is henry@GreenPeakLabs.com

TrueThemes

Thanks so much for your purchase Hank. We’re really excited to be working with you my friend.

Yes for any details or for further theme support the best way to keep in touch is our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk and our dedicated support team can gladly assist you with all support needs.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

douvan Purchased

Great theme! I’d love to see LinkedIn as a social media option in the “Team Members” shortcode.

Doug

douvan
douvan Purchased

Thanks, I look forward to the next realease. On a similar topic, my Team Members have very long names and domain names, making their e-mail addresses very long. It is visually unappealing. Their e-mail addresses leak over into the team description column. What can you suggest as a fix for this problem?

TrueThemes

Hey my friend,

An easy solution might be to change the text of the email link to something like “Send email” or “Email him” rather than listing out the actual email address.

This will require a slight code modification which we are very happy to provide.

If you’re interested in this please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

douvan
douvan Purchased

Excellent resolution! I am very happy with your work! Great fast reply!

NOT responsive!

TrueThemes

Hi my friend,

Sterling is fully responsive design and rendering nicely for us on all mobile devices.

If there’s a particular template that you’d like us to take a second look at please kindly let us know and we’re more than happy to investigate.

Thanks so much

Cheers :)

Hi, Great Theme indeed!

I purchased and installed WPML after your theme supports it.

I can’t create a different “Homepage Lightbox” page for each language (this serves as our homepage).

Let me know how I can do this with wpml… Thanks

TrueThemes

Thank you so much for your kind words my friend! :)

We’re very happy to investigate the WPML item listed and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

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