1493 comments found

Hi, Im thinking in buiying your theme. One little doubt. Can I use the full width slider in a right sidebar page template?

Thanks a lot.

TrueThemes

Hi There,

Thanks so much for your Sterling interest my friend.

Yes a Slider can be added to any page within the site.

Cheers :)

Good afternoon, I’ve been having some trouble turning off the comments on the Sterling Theme. I’ve tried all the obvious ways (many times) with no luck. I have been able to get the comments off for the immediate review of the page, but if I refresh the page the comments will return.

Any help would be greatly appreciated!

Thank you for your time, all the best!

TrueThemes

Sure thing my friend we’re very happy to assist.

Here are a few items to check for:

- ensure latest version of Sterling is installed (v2.1.3)

- ensure the “page comments box” on the page you’re editing is un-checked -> Screenshot: https://dl.dropbox.com/u/7008416/_screenshots/sterling-page-comments.png

Should you require any additional assistance we’ll just need to take a peak behind the scenes and help determine which setting needs to be changed in order for proper functioning.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Great theme. I purchased it last week and I love how customizable it is. One question I have is whether it is possible to put a button in a slide post that will trigger a slide change. For instance, you can manually cause a slide change by clicking on the small circles below the slider or if you turn on the arrows, but I’d like to add my own button in the slider post to trigger the slider animation. Any thoughts on how to accomplish this?

TrueThemes

Thanks so much for the kind words my friend, we’re so glad you’re enjoying the theme.

There’s unfortunately not currently an option for custom trigger buttons. We’re going to do some more research on this and hopefully we can provide solution for you. This is something that will need to be achieved via some custom jQuery.

We’ll certainly keep you posted.

Thanks so much

Cheers :)

creating slider post for a jquery hompage… however the post is not showing up on the page. searched your knowledge base but found nothing… thanks

TrueThemes

Sure thing my friend, we’re very happy to assist.

We’ll just need to take a closer look behind the scenes to determine which settings need to be adjusted and get you all squared away.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Nice theme! I have already tried to find at least one single product item with more than 1 image inside, in the demo-site, but unsuccessful. This is some problem with pictures? :) I need see the working of product gallery before decision “to-buy-or-not-to-buy”.

TrueThemes

Sure thing my friend.

We’ve just went ahead and added 2 more product images to the following product: http://themes.truethemes.net/Sterling/shop/laptop-jc

Please let us know if there’s anything else we can do to assist.

Cheers :)

Hello,

With the sterling wp theme, Is it possible to increase the basic size of all the text? Thank you. Didier

TrueThemes

Hey Didier,

Yes sure thing my friend.

There’s not currently a ‘global increase option’ the font-size however we’ve provided the necessary CSS code below.

This CSS code contains the default font-size of the various elements throughout the theme. Simply adjust the numbers based on your requirements.

Copy/paste the following code into your the Custom CSS section of Sterling Site Options Panel (Appearance > Site Options > Styling and CSS > Custom CSS)

p     {font-size:13px;}
nav a {font-size:14px;}
h1    {font-size: 26px;}
h2    {font-size: 24px;}
h3    {font-size: 23px;}
h4    {font-size: 18px;}
h5    {font-size: 16px;}
h6    {font-size: 13px;}

Should you require any additional assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Any way to make Sterling Printer friendly? Or are there plugins to get to make it so any page is actually printable?

TrueThemes

Hi my friend,

Our apologies but Sterling does not currently have a print-stylesheet. We’ll definitely review this and try to include a print-stylesheet in a future release.

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

raesgo Purchased

Hi there, Great theme!! Loving all the options. I have a question and was wondering if you’d be so kind. I’m uploading images to a gallery and it seems that when i hit a certain number it seems to pop out of place slightly. I’ve watch the tutorials and even searched the FAQ but was unable to find anything. If you could help me staten this small little issue out, it would be much appreciated. I’ve included the link below.

Thanks in advance

http://raesgo.com/tnrdoors/video-images/
TrueThemes

Sure thing my friend,

We’ve just previewed the site and see that the images are lined up nicely. Has the issue been resolved?

Should you happen to require any additional assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Default-user
raesgo Purchased

Ya, thanks for checking into it. It seems that the description predetermines if the thumbnail below is even or not. Depending if there is an equal amount of text lines below the thumbnail.

Thank again and great theme ;)

TrueThemes

Sure thing my friend :)

We’ve included an optional fix for this which allows for uneven content in Gallery pages.

This will be included in next release (launching in approx 2 days).

Cheers :)

One BRAND NEW theme when we can expect from you? You have some plans in this direction? Or some major updates for Sterling?

Regards.

TrueThemes

Hi my friend,

Our next brand new theme release will be in approx 1.5 months. In the meantime we’ll continue to release awesome new features for our Sterling and Karma themes.

Cheers :)

Default-user

I just wait to see it. Untill than I am curios about the new features for Karma and Sterling. I am using both of them for almost one year now, and I am very satisfied. Maybe with some new future, I will be able to change a little bit my websites.

Very good news. We are waiting… All the best, Alex.

TrueThemes

Thanks so much my friend.

We don’t currently have a specific list of new items however Sterling will be seeing a new release very soon. Some of these items include: Pricing boxes, Blockquotes, New button colors, new button sizes, new content box colors, team member updates, image/css speed optimizations, and more.

Please let us know if there’s anything else we can do to help.

Cheers :)

Hi,

I have a little conflict with the theme. I use my SSL for the admin and login. But…i must change something what will be fixed for me. The conflict is that i see a orange trianlge.

Where can i find this code in wich file? <link rel=”stylesheet” type=”text/css” href=”http://fonts.googleapis.com/css?family=Open+Sans”>

I must change it to <link rel=”stylesheet” type=”text/css” href=”//fonts.googleapis.com/css?family=Open+Sans”> Then i have a fixed code for my SSL protocol.

Thank you.

Greetings!

TrueThemes

Sure thing my friend.

This code can be found on line 114 of the following file: /Sterling/framework/theme-specific/admin-functions.php

Cheers :)

I’m very happy with my Sterling Theme, it’s easy to use, even for a total Wordpress-dummy like me. And every time I really ran into a problem, the support team has been so helpful!

TrueThemes

Awesome! We’re so glad to hear it. Thanks so much for your feedback my friend. It’s a pleasure serving you. You rock!

Cheers :)

Hi

Is it possible to use different layout colours in every different page of my site? Or I have to chooce one color scheme (primary and secondary colour) and that will be the colour of my whole site and every page?

David

TrueThemes

Hey David,

Thanks so much for your Sterling interest my friend.

Yes custom color schemes can be set for each individual page.

Here’s a preview of the styling options available on a per-page basis built directly into Wordpress’ page-editing screen: https://dl.dropbox.com/u/7008416/_screenshots/sterling-page-design.png

Please let us know if there’s anything else at all we can do to assist.

Cheers :)

bielagro Purchased

Hello, Do you have plans to add modern image frames in the next release?

TrueThemes

Hey my friend,

We don’t have modern frames planned for the next Sterling release but we’ll definitely look into it for a future release.

Cheers :)

HI i would like to use this theme for a multilingual online store. i would like to know if everything in this theme can be translated and work in a multilingual site.

thank you

TrueThemes

Hi There,

Thanks so much for your interest in the Sterling theme.

Sterling is fully multilingual-ready and has been certified by the WPML Team.

You can use the WPML Plugin alongside the WooCommerce WPML Plugin to have a fully-ready multilingual online shop.

Please let us know if there’s anything else we can do to assist.

Thanks so much

Cheers :)

Hi,

When will be the next update?

D

TrueThemes

Hey D,

We’re wrapping up the updates and conducting our final round of testing. The new version will be submitted to ThemeForest before the end of the weekend.

Cheers :)

Hi, Beautiful theme, quick pre-sale question

Is this possible? To put recent news and About side-by-side, please see image below

http://filmledger.com/wp-content/uploads/2013/04/Screenshot.jpg

Thank you

TrueThemes

Hi There,

Thanks so much for your Sterling interest my friend.

The Team Members are inserted via the in-built Shortcodes and can be placed within any of Sterling’s page templates.

The simplest setup will be to use the Left Sidebar page template. You would add Latest Blog Posts into the Sidebar and the team members will be displayed alongside.

Please just let us know if there’s anything else we can do to assist.

Thanks so much

Cheers :)

Second question: Can I make the sizes of the Team Players pictures bigger? Thank you

TrueThemes

The Team Members currently have a pre-set photo size. To increase the size will require customizing your theme’s code for custom dimensions.

Cheers :)

Hi my friend. Thank you for your help. I have more questions please.

- I would like to setup the latest blog posts on the left sidebar like you suggested. But, I would like to insert one regular post on the right with a picture. It is not a team member profile, it is a single post with a picture of a team member and a short description of the website. Is this possible?

- Is it possible to increase font sizes of the blog posts on the home page? I want to make the font sizes the same size as those gallery posts (Intuitive Page Editing, Visual Shortcode Manager, Superior Customer Support) underneath the slider.

- Is it possible to increase the character length of the blog posts excerpts?

- When you say I need to customize my theme’s code for custom dimensions, does support help with this?

Thank you so much, I love your theme :)

TrueThemes

Sure thing my friend.

In response to your questions:

- Inserting a single blog post into the content area of a page is not currently built into the default theme, however it sounds like this can be achieved via normal wordpress content. You can simply insert an image and insert text into the page just as you’d add normal content to a page.

- Yes this can be achieved by using a different header type than the one currently being used on the demo site. Instead of an H5 header you will simply use a larger header such as H3. (the homepage content is fully customizable and easily edited just as normal wordpress content)

- Modifying the blog post excerpt length is not currently built into the default theme however this is a very common wordpress modification with lots of great resources for doing so. Here’s an article outlining some of the options: http://www.whooshtranscription.com/wordpress-tips-change-wordpress-excerpt-length/

- Theme Support does not include customizations to the theme. If you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

We hope this information is helpful my friend.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

Very good your theme I need help to customize the success message of the form I have two forms and each will have different message How do I do that?

TrueThemes

Sure thing my friend, we are very happy to assist.

Unique success messages are not built in by default however we’ve got some custom code that we’re happy to provide for this functionality.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Hi there, just a small question – perhaps a tangent to most conversation but are you a farang company based in Thailand? I just see your profile say u r based in Thailand then the portfolio say u based in US….

I ask this because have worked with Thai programmers in the past and they are very skilled, helpful and friendly (jai dee). Nonetheless my experience with 95% of themeforest authors has been great!

Thank you!

TrueThemes

Hi there :)

Yes I am farang currently living in Thailand. Our core team is 3 members and we’re located in Thailand, US and Singapore.

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