1457 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

The quick responses alone have me sold! It’s a factor that makes me feel extremely secure. Before I purchase I have 4 questions. 1. Can I get rid of the white band/box behind the menu and the white background on all other sections? 2. Can I do a custom image background? 3. If so can I do these things with the Theme Designer? 4. If not with the Theme Designer what would be the easiest way? Custom CSS field within the Theme Designer?

TrueThemes

Hi There,

Thanks so much for your interest in the Sterling theme.

The items you’ve mentioned are indeed possible however removing the white items completely might really skew the design. We recommend having a background color of some sort in these areas as to maintain a professional look and feel.

Here are some details to your questions:

Removing those areas and replacing with background image will be easiest achieved via Custom CSS. You’ll simply grab the code below and drop into Sterling’s built-in Site Options Panel.

Changing white band (header) background:
header {background:url(http://www.yourwebsite.com/custom-image.jpg) 0 0 repeat;}
Changing main content area white background:
#content-container {background:url(http://www.yourwebsite.com/custom-image-2.jpg) 0 0 repeat;}

Please let us know if there’s anything else at all we can do to help.

Cheers :)

MarkAC

Great! Seems like an easy modification.
How would I change the main background into a centered image – I’m referring to the part of the website that changes color in the Styling Options of the live preview when you modify the Primary Color Scheme.

Also, in reference to my first questions, I assume that I can modify the opacity of the background boxes with CSS and make them disappear completely without compromising the overall structure? Or would doing so also affect the opacity of the items within the boxes?

I would like to use this theme as a flexible template for many projects so I’m trying to get a good idea of the styling flexibility.

TrueThemes

Sure thing my friend.

The primary color scheme can be modified via Sterling’s built-in Theme Designer. It includes a color picker for easy selection of any custom color.

As per using CSS opacity on layout elements there are a few ways to go about this, depending on the desired outcome.

- Using CSS rGBA for background color is a great option (however not always fully compatible with older versions of IE)

- Creating a 1px x 1px transparent/white PNG is another great option. This will give the effect of transparency and be fully cross-browser compatible.

You can learn lots more about CSS transparent background options by doing a Google search for “cross browser CSS transparent backgrounds”.

We hope this information is helpful my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Thailand
izzyinaus Purchased

Hi there, bought your theme and i put it in a subdirectory on my current wordpress site whilst I play around with it (so my site is not down for days). I tried to install the bundled plugins and it failed (i think it has something to do with this installation being in a subdirectory of the older installation.

Also after downloading and activating the woocommerce plugin it tells me that the theme does not declare woocommerce support – should i be concerned?

Thanks!

TrueThemes

Hey There,

We’re very happy to have a closer look at your website and help determine why the plugin issue (this is sometimes caused by server-related issue and we can provide instructions for alternate method of installing)

As pet the WooCommerce everything is all good and no action required. Here is a HelpDesk article outlining more details: https://support.truethemes.net/?faq=your-theme-does-not-declare-woocommerce-support

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you with the plugin installation.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Has been a member for 1-2 years

Hi I’m excited to buy this Sterling Wordpress theme. But I have 1 question, can you change just the home page like this: http://tuthaus.com/BHA/final_mock.png

I’m waiting for your reply and I will buy it ASAP.

TrueThemes

Hi There,

Thanks so much for your interest in the Sterling theme.

The mockup looks like it can very much be done “out-of-the-box” however the bottom portion of the mockup will likely require some custom coding (everything below the second paragraph). The columns of that section can be easily done (2/3 + 1/3 columns) however the “square images” with text alongside will need some custom coding.

We’re unfortunately not currently available for custom coding work however if you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

Please let us know if there’s anything else at all we can do to help.

Thanks so much

Cheers :)

Default-user

How much additional pay for the professional custom coding assistance? Thank you so much for quick reply.

Default-user

Please let me know the estimated additional pay for custom coding and I will purchase the theme ASAP.

TrueThemes

Hi There,

We’re not available for the customization work ourselves but our partners above can indeed take great care of you.

On WPQuestions.com you can very likely get the custom coding achieved for approx $10-20 USD.

Please let us know if there’s anything else at all we can do to assist.

Thanks so much

Cheers :)

Default-user

Can we install another slider if I want?

TrueThemes

Yes absolutely. Sterling comes with LayerSlider, 3D CU3ER Slider, and a built-in jQuery Slider.

You can also install any other 3rd-party slider plugin of your choice.

Please let us know if there’s anything else we can do to assist.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Thailand
izzyinaus Purchased

hey there! Just need to let you know that your homepage slider video is playing up in vimeo. It doesn’t even get to 2 minutes and then it just skips to the end :( – I really want to know how to get the homepage lightbox working….

TrueThemes

Hey, Thank you so much for the heads up.

We’ve just tested the video and we were able to watch it until the end. Perhaps Vimeo server was temporarily down earlier today?

Please kindly try to re-access the video and let us know if all is well: http://vimeopro.com/truethemes/sterling-wordpress-theme/video/42629118

Should you require our additional assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bielagro Purchased

Hi there,

Have you got any news about the new release?

TrueThemes

Hey there my friend,

We’re submitting the updates to ThemeForest and the new version should be available within 24 hours.

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Muratic Purchased

G’day,

I want to upload a few files that I want to only release to visitors of my page if they either buy it or “like” it. So, I have set up a Like Locker and WooCommerce. My question is re security. How can I ensure that files I upload onto the uploads directory can’t be directly accessed by just entering the URL of the file into the browser?

Cheers, Murat

Say I had the file templates.pdf that I want people to only download upon clicking the like lockers “like” button http://www.xxxxx.com/wp-content/uploads/teplates.pdf
TrueThemes

Hey Murat,

We’re not familiar with using a Like Locker plugin.

Can you kindly provide a link to the plugin so we can take a closer look at it’s functionality?

Please note that this may require you to contact the Plugin Developer since we did not develop it however we’re very happy to take a closer look and provide any guidance that we’re able.

Thanks so much

Cheers :)

Default-user
Muratic Purchased

Thank you,

it’s actually not so much about the like locker. The broader question is whether or not people can access files that I upload which I do not want accessed directly. So I could ask the same question for downloadable products in the WooCommerce plugin. If I upload say a pdf to the ../uploads/ folder can people simple access the file through the url? and is there a way to make files unaccessasible?

Cheers, Murat PS: here is the like locker if it’s of interest http://codecanyon.net/item/facebook-like-locker-pro-for-wordpress/2491647

TrueThemes

Sure thing Murat.

WooCommerce has a few in-built functions to secure the files. This prevents any files from being directly downloaded on your web server.

More Details about the available options can be viewed within WooCommerce documentation here: http://docs.woothemes.com/document/digitaldownloadable-product-handling/

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

Default-user
Muratic Purchased

Thank you for the previous answers,

now a bonus round ;)

Is there any folder that I can upload items to a not publicly accessible folder? Or is the /uploads folder not accessible itself?

Cheers, Murat

TrueThemes

Hey Murat,

The uploads folder does not have public access by default.

This is a very common request and you can learn about some more options for securing this folder by doing a Google search for: securing wordpress uploads folder

Hope this is helpful my friend.

Cheers :)

Default-user
Muratic Purchased

Excellent that was great help!!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
raesgo Purchased

Hey guys, great theme, lovin it!

Question: Is pushing blog posts onto the homepage into a feed possible? Preferably like you have the homepage here but have it blog psots instead of shortcode?

http://themes.truethemes.net/Sterling/homepage-jquery-sidebar

If you could let me know that’d be swell ;)

Thanks guys

TrueThemes

Hi my friend,

Pushing blog posts into a similar shortcode layout is unfortunately not currently built into the theme.

Very sorry my friend.

Cheers :)

Default-user
raesgo Purchased

Ahh shucks. Is there a work around method that you may know of? Plug-in etc?

TrueThemes

Truly sorry but unfortauntely we don’t know of a workaround or plugin at this time.

The simplest method will be to use the 3 column / image frame shortcodes (which are currently on the homepage) and manually set the images to link to your desired blog posts. (content won’t be dynamic but a solid temporary solution)

We will definitely look into a feature upgrade/plugin for adding this into a future release.

Please let us know if there’s anything else at all we can do to help.

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, I would like to buy this theme and I was wondering if there is a German-translation of the theme already included?

TrueThemes

Thanks so much for your Sterling interest my friend.

Sterling comes with .mo / .po translation files however there is not currently a pre-translated German version included with the theme.

Please give us a shout if there’s anything else we can do to assist.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I plan to buy this theme however I do have 1 questions. Is it possible to have multiple galleries? Say I create 8 different categories of them and I want 5 to be in one gallery Print Media for example and 3 in a separate category, Digital Media. Is that possible? How would I go about it.

I have seen other themes with a similar gallery effect to what you have in this one however I could never figure out how to have 2 separate galleries.

TrueThemes

Hey my friend,

Thanks so much for your interest in Sterling.

The Gallery template can have an unlimited amount of categories however separate galleries is not currently available.

Please feel free to give us a shout with any additional questions.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi i’m interested in this theme the only problem I see looking at the demo is when I change the size of my screen the slider messes up and I only see a piece of the image. Is there something wrong with it?

TrueThemes

Thanks so much for your Sterling interest my friend.

To mimmick a mobile device you can re-size the browser to desired dimension and then refresh the page. This will provide more accurate preview of how the slider displays on mobile device.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

Default-user

Oh! Very nice thanks that made me a buyer :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
mrhocs Purchased

Hi Guys!

Is there a place to view what updates were made to the theme? I just uploaded and started working with it this week, but I’m curious what new updates and features you made have added are.

Thanks!

TrueThemes

Sure thing my friend.

Here’s an quick overview of the awesome new features in the latest Sterling update:

  • Overview:
  • Visual improvements to shortcode manager.
  • Added Pricing Boxes to shortcodes.
  • Added ‘Jumbo’ button size to shortcodes.
  • Added Linkedin to team members shortcode
  • Added ‘Email Label’ to team members shortcode
  • Added new Footer and Blog options to Site Options Panel
  • Optimized CSS. Removed @import and combined images into single image sprite.
  • Optimized top-toolbar dropdown menus.
  • Updated jQuery Isotope to version 1.5.25
  • Updated custom-meta-box to version 0.9.2
  • Fixed “un-even rows” bug in Gallery sections.

Please feel free to check out the detailed changlog here: https://support.truethemes.net/?knowledgebase=sterling-changelog

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, I’m trying to move the main navigation menu down so it doesn’t cover the logo. I followed these steps: https://support.truethemes.net/?knowledgebase=moving-the-main-navigation but it did not work. Is there something else that I need to do?

I look forward to your reply.

TrueThemes

Sure thing my friend. We’re very happy to take a closer look behind the scenes of your website and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
robmypro Purchased

I would also like to know where the change log is for the new update.

Thank you.

TrueThemes

Sure thing :)

Here’s an quick overview of the awesome new features in the latest Sterling update:

  • Overview:
  • Visual improvements to shortcode manager.
  • Added Pricing Boxes to shortcodes.
  • Added ‘Jumbo’ button size to shortcodes.
  • Added Linkedin to team members shortcode
  • Added ‘Email Label’ to team members shortcode
  • Added new Footer and Blog options to Site Options Panel
  • Optimized CSS. Removed @import and combined images into single image sprite.
  • Optimized top-toolbar dropdown menus.
  • Updated jQuery Isotope to version 1.5.25
  • Updated custom-meta-box to version 0.9.2
  • Fixed “un-even rows” bug in Gallery sections.

Also please feel free to check out the detailed changlog here: https://support.truethemes.net/?knowledgebase=sterling-changelog

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bielagro Purchased

Hi there,

Let me know please where the pricing tables/boxes are. Thank you

I found them, but it would be great if you add sterling changelog at the KnowledgeBase :)

TrueThemes

Sure thing my friend.

We’re on different timezone from Envato and updated files got posted while we were sleeping :)

Sterling changelog is now fully up to date: https://support.truethemes.net/?knowledgebase=sterling-changelog

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

I purchased the theme a few days ago and just installed the updated theme. Is the new xml demo content or anything else different?

Thanks in advance.

TrueThemes

Hi There,

The demo content has been slightly updated in the latest Sterling to include the various new shortcode pages:

Here’s an overview of some of the awesome new features:

  • Overview:
  • Visual improvements to shortcode manager.
  • Added Pricing Boxes to shortcodes.
  • Added ‘Jumbo’ button size to shortcodes.
  • Added Linkedin to team members shortcode
  • Added ‘Email Label’ to team members shortcode
  • Added new Footer and Blog options to Site Options Panel
  • Optimized CSS. Removed @import and combined images into single image sprite.
  • Optimized top-toolbar dropdown menus.
  • Updated jQuery Isotope to version 1.5.25
  • Updated custom-meta-box to version 0.9.2
  • Fixed “un-even rows” bug in Gallery sections.

Also please feel free to check out the detailed changlog here: https://support.truethemes.net/?knowledgebase=sterling-changelog

Cheers :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
iwsayers Purchased

just checking as i cant see and documentation …. what’s changed in the latest update folks ?

TrueThemes

Sure thing my friend. Please kindly check out our response above.

Cheers :)

  • Has been a member for 1-2 years

I am also looking for a slide that this website has used, but I am not able to create such slides. I also want to use this type of slides for my website http://www.fansauctions.com/ This slide are amazing as thses contains no images but only text… Its really a great slides…

TrueThemes

Hi There,

Thanks so much for posting the link.

When we preview that website we do not see any slider. Can you perhaps provide more details so we can better assist you?

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Thailand
izzyinaus Purchased

Only have praise for you guys. Possibly the best post purchase support I’ve ever had from a wordpress theme author. I have written heaps of support tickets and you guys always turn them around so quickly with a good response. Thank you for putting up with me!!

TrueThemes

You’re very welcome. Thank you so very much for your kind words.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Agileme Purchased

Pricing boxes are a Godsend! Thank you for the updates in version 2.1.4!

TrueThemes

You’re very welcome!

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
s976 Purchased

How can I know what features and other thing was changed or included in a new version ?

TrueThemes

Hey my friend,

Here’s an overview of some of the awesome new features:

  • Overview:
  • Visual improvements to shortcode manager.
  • Added Pricing Boxes to shortcodes.
  • Added ‘Jumbo’ button size to shortcodes.
  • Added Linkedin to team members shortcode
  • Added ‘Email Label’ to team members shortcode
  • Added new Footer and Blog options to Site Options Panel
  • Optimized CSS. Removed @import and combined images into single image sprite.
  • Optimized top-toolbar dropdown menus.
  • Updated jQuery Isotope to version 1.5.25
  • Updated custom-meta-box to version 0.9.2
  • Fixed “un-even rows” bug in Gallery sections.

Also please feel free to check out the detailed changlog here: https://support.truethemes.net/?knowledgebase=sterling-changelog

Cheers :)

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