1467 comments found

Hello, slider post couldn’t show images. Could you please help me? http://nguyenvuan.com/wordpress this is my website.

TrueThemes

Hi There,

Sure thing my friend – we’re happy to help you determine the cause for this issue.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

hello,

i like the theme but the client requires an arabic version also, would you help me with the RTL theme files?

please let me know thanks

TrueThemes

Hi There,

The RTL Plugin will align/float all text to the right however it will not change up the layout structure of your theme. It is likely that you will need to add some Custom CSS to meet your specific needs.

Are there specific examples of something you would need to change so that we can provide a brief overview of the steps required to make this customization?

Cheers my friend :)

Default-user

Hello

thank you very much for the great support

okay here’s an example

http://www.dewa.gov.ae/arabic/default.aspx

you wouldn’t understand anything its in arabic but on the left corner you will see the word english click on it and you will notice that everything was flipped as a mirror to meet the LTR language

this is what am looking for, when i click arabic everything will be a mirror to to the other side, the menus and the side bars will change places

please let me know thanks

TrueThemes

Hi There,

The RTL Plugin will only swap paragraphs and text from Right to Left but will not swap the order of layout elements. This will require your own customization perhaps being most easily done using jQuery. Sorry that we re unable to provide out-of-the-box solution my friend.

Cheers :)

kemrich Purchased

I have been playing with this theme for a few days and it really rocks! So simple to use.

When is the next update coming out? (Any chance of a boxed format in the update?)

TrueThemes

Thanks so much my friend! We’re so glad everything is working nicely for you!

A boxed version will not be included in the next release. Apologies.

Cheers! :)

Hello,

Great looking template! Before purchase, few questions though…

1). WPMU ? 2). Can use child theme and or option coming so can up-date theme without messing up changes? 3). Any built in option for changing back-ground or other colors? (I love the one you built-in, just may have to accommodate client)

Excited to here answers and appreciate all your hard work :-)

Garymac101

TrueThemes

Hey there,

Thanks so much for your Sterling interest. In response to your questions:

1) Yes our framework is optimized to work nicely on WPMU .

2) Yes your purchase comes already packed with a Sterling Child Theme.

3) Yes there is a built-in Theme Designer that gives you oodles of design control. Here’s a screenshot of this functionality: http://3.s3.envato.com/files/26845182/Sterling-Theme-Preview/03_sterling-responsive-wordpress-theme-screenshot-2.png

Please let us know if you’ve got any questions at all.

Cheers :)

HI , i look at your theme and i find it perfect , before i purchase the theme i would like to know three issues. First , how many menus has your theme(no positions , different menus), Second , if i can translate it to greek language(manually) and Third if have you check it with an ecommerce plugin.

Thanks a lot for your time!!!!

TrueThemes

Hi There,

Thanks for your interest in Sterling. As per your questions:

1) There are 2 menu positions and the included XML demo content comes with 4 menus. You can add unlimited menus all throughout the site as sidebar widgets.

2) Yes. The theme comes with .mo and .po files. You can use POEdit to manually translate into Greek.

3) Sure please let us know which plugin and we can test for you. (we may need you to send us the plugin files)

Cheers :)

This theme is very well done. There are a healthy amount of options, all accessible via the clear options panel. The shortcodes are added easily using the shortcode manager. Had a couple of questions and found the support to be outstanding, concise and fast. Highly recommend this theme, and seller!

TrueThemes

Thank you so much my friend! We’re so glad that you’re pleased and we’re truly lucky to serve you.

Cheers :)

Hello, great theme with powerful option panel. Before Purchasing it just few questions: 1.- Any alternative to the slide panel? Or there is only the slider showed in the demo? 2.- Could you show some screenshots of the Homepage lightbox Option panel? 3.- Is there a shortcode for responsive Google Map?

Thank you very much in advance and good luck with sales!

TrueThemes

Hi There,

Thanks a lot for your Sterling interest.

In response to your questions:

1) The slider on the demo site is the only included slider.

2) Yes sure thing, here you go: http://bit.ly/Jq1yI5

3) No responsive google map shortcode however if you google “responsive google map shortcode” there are quite a few options that may suit your needs.

I hope this is helpful for you. Please feel free to give us a shout with any further questions.

Cheers :)

HURRAY !! Just saw the new theme. I am going to look at it and probably purchase. Just because I know the fantastic support you have given me with Karma. I have been waiting for this for a year :-) Thanks guys!

TrueThemes

Thanks so much my friend! We truly appreciate your support!

Cheers :)

finyfin Purchased

Hey,

Bought the theme 3 days ago and I’m getting an error saying “There is a new version of the Sterling Theme available. You currently have version 1.0.1 installed. Please update to version 1.0.2.” Not really sure how if i just paid for it _ any ideasss?

TrueThemes

Hi There,

The theme will never demand for an upgrade it will only display a notification of a new version. If you prefer, you can very easily disable the update notifications from within the General Settings of the custom Site Options panel.

If you do wish to update, all Theme Updates are completely free of charge. To upgrade you will simply re-download the files here on ThemeForest and upgrade the theme files on your web server.

Here’s an article from our KnowledgeBase outlining full details for upgrading a theme: https://support.truethemes.net/?knowledgebase=how-to-upgrade-a-wordpress-theme-to-the-latest-version

I hope this is helpful for you my friend. Please feel free to give us a shout if you need us.

Cheers :)

Default-user
finyfin Purchased

Ok thanks. One last question, does this theme work for multi sites? I’m having a problem seeing the ‘Site Options’ in ‘Appearances’ and i’m wondering if its because of that.

TrueThemes

Hi There,

Yes it is indeed compatible with multisite.

We’re happy to log into your website and take a peak around to make sure all is setup properly.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

bmunsch Purchased

Hi,

I’ve have the same error “The domain truethemes.net has expired. Please login to your domain manager to renew your domain”.

Your domain has been hacked ?

TrueThemes

Hi Mate,

Very sorry about this. Our web server is totally safe and has not been hacked however our domain name never “auto-renewed” and did indeed expire.

We’ve just renewed the domain for 10 years so we’re all good to go.

Please allow approx. 30 minutes for the domain to up and running and pointing to our server.

Cheers :)

Hello

Nice theme. Have sent email, but no reply.

Few questions..

1. Can the front page be widescreen with inside pages boxed or fixed?

2. Can a bsckgroung image be added to any page or post?

3. How many slideshows come? Can morw be added?

4. Can the blog have no image, or llittle left image?

5. Can all colors be changed?

6. Other than responsive, what is major change from Karma?

Thankyou sooo much. Look forward to the reply :)

TrueThemes

Hi There,

Thanks a lot for your interest in Sterling. As per your questions:

1. Yes absolutely, however this will require you to customize the code of your theme.

2. Can you please provide more details about this question? Which element of the design will have the background image?

3. 1 Slider. Yes you can absolutely add more sliders/plugins.

4. Yes the blog can have no image however is not built with little left image.

5. Yes all colors throughout the design can be easily changed with the built-in Theme Designer.

6. It’s a very similar Framework to Karma. Other than the design I would say the biggest change is the use of Custom Post Types. Sterling has custom post types for Gallery items, FAQ items, Slider posts, etc.

I hope this is helpful my friend. Please let us know if there’s anything else we can do to help.

Cheers :)

kemrich Purchased

Is there a change log for Version:1.0.2

TrueThemes

Yes sure thing my friend. The Changelog is displayed within the Sterling Wordpress Dashboard or you can also check it out here:

http://bit.ly/M1NN8q

Cheers :)

kukeit Purchased

Hi, purchased sterling a few days ago. Lovely theme. For some reason though, the transparent feathery background texture (as seen in the demo) isn’t provided in the psd… though the colour is.

Why? And – could you please provide it?

TrueThemes

Hi There,

Thanks so much for your Sterling purchase!

The transparent banner overlays are not embedded within the PSD however you can quickly grab them from within the theme itself. They are located in: /Sterling/images/banner-overlays/

Cheers my friend :)

Hi, Luv your themes, have purchased 2 already. A quick question plse on Sterling theme (will be purchasing it shortly). Client is having some professional photos taken and I would like to have the image size for the home page slider ie the ones with the image on left and on the right along text plus the size for the image that is on home page above the 3 columns. Hope you can help and THANX >>>

TrueThemes

Hi There,

Thanks so much my friend.

We are slightly confused by your question. Are you asking if you can have the smaller 3-column images within the homepage slider? If so, yes this is indeed no problem at all.

Cheers :)

Hi,

Live preview links to Bluehost page and then shows some sponsored listings. Any chance you can fix so I can have a look at it?

Cheers

TrueThemes

Hi There.

Our apologies my friend. We had some difficulties with our Domain Registrar (BlueHost) over the weekend but all has been resolved.

The Live Preview should be up and running. If you’re still getting BlueHost screen on your end please try to clear your browser’s cache and/or rest your computer.

Cheers :)

Congrats on the launch of your great new theme! Couldn’t help but purchase despite a few outstanding questions.

I’m designing a site that is going to have a static section and a members only section powered by BuddyPress. Is this theme BuddyPress compatible, and if not, is it possible to use Sterling as the theme for the ‘main’ static site and a different theme for the BuddyPress section? I was wanting to put the login fields for BP in the Sterling header.

I would also like to second the request for swipe gesture support on the sliders (diehard Apple addict here) and a pricing page layout.

Thanks so much – awesome work!

TrueThemes

Hi There,

Thanks so much my friend!

Sterling is not a BuddyPress theme however you can choose to install your BuddyPress site within a different database/server location and then simply link to your BuddyPress site from Sterling.

We’ll definitely consider adding slider swipe support for a future release!

Cheers! :)

timmie23 Purchased

Hi there. Loving this theme. Basically done with client’s website with it. I noticed when I did a search on the website, that it also included content from the slides. Is there a way that I can make search not check the slides’ contents? Would really like to use the search functionality for all other areas of the site, except slides.

Thanks

TrueThemes

Hi There,

We’re happy to help you out my friend.

All of our Theme Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Hi will this theme be able to incorporate a form page for customers to arrange a collection? And is the menu at the top customisable? Thanks

TrueThemes

Hi There,

Thank you for interest in Sterling. Yes you can create an unlimited amount of form pages. Sterling comes with drag-and-drop form builder for easy form creation.

As per the menus these are all 100% customizable. The top-left and top-right menus are widget areas so these can include any widget you’d like or can include nothing at all. The main menu is also fully customizable via Wordpress Menus system.

Please let us know if there’s any other information we can provide.

Cheers :)

Hi. Thanks for the reply in advance.

I have purchased all of the Karma themes. Can I use that visual styling on the responsive platform?

Thanks, Brent

TrueThemes

Hey Brent,

Yes you can indeed do this however it will require a quite a bit of coding as you will essentially need to combine 2 themes into 1 theme.

Cheers :)

Philly31 Purchased

Great theme! When I use my logo (height=120px) it increases the height of the navigation bar. Is there a way to reduce the top and bottom padding of the logo so that it doesn’t do that so drastically? Or is there a way to adjust the z-index of the logo so that it sits on top of the navigation bar?

I also would like to add a custom form similar to those on your example site. How do I do that?

This is my 1st WordPress site and it is designed too well for me to pass up. Thanks!

TrueThemes

Hi There Mate,

Thanks so much for your Sterling purchase.

Yes the logo does not have padding but the top navigation bar does. This padding can be easily adjusted using the built-in Theme Designer. Simply log into Dashboard click on Appearance -> Site Options -> Theme Designer. You will see padding for “Navigation Bar”.

For any additional assistance please kindly submit your support questions on our TrueThemes HelpDesk. This will enable our dedicated support team to assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much my friend

Cheers :)

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