1447 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, Before to buy the theme. I have one question. Its possible to add 6 items below the slider in the home page?

TrueThemes

Hi There,

Thanks so much for your interest in Sterling theme.

Yes everything below the slider is completely customizable so you can indeed add 6 items below the slider.

6 items all on the same row will in our opinion be quite small and only allow for small amount of content within each column.

We recommend doing 2 rows of 3 items for a more seamless and design-friendly approach.

Hope this information is helpful. Please let us know if there’s anything else we can do to assist.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Not only is the Sterling theme beautiful and easy to navigate on the back-end, but the support is top notch.

There about 20 super-helpful video tutorials, and their forum and ticketing system are really good.

I have no affiliation with True Themes, and just want to tell you they rock!

After working in dozens of premium ThemeForest themes, these guys, along with one other developer are my #1 developers!

Great theme.

Great support.

You won’t be disappointed.

TrueThemes

Hi David,

We can’t thank you enough for your kind words and your taking the time to provide feedback. You rock!!

We’re Blessed to have you as a customer and we truly look forward to many great successes together in the future.

Cheers :)

  • Bought between 10 and 49 items
  • China
  • Has been a member for 1-2 years

Gadget in the Sunday, where into Chinese?

junchaoccaopengg

Gadget Lane Contact: telephone, fax and other text, where into Chinese?

TrueThemes

Hi There,

Chinese Translation is not currently built into the theme.

There are a few options for multilingual site-translation.

The comprehensive and more ‘professional’ solution is achieved via the WPML Plugin: http://wpml.org

WPML is a very powerful plugin that enables you to provide translated text for every part of your website. Please note however that WPML does require you to provide the translated text. This is the most accurate and professional method of translating a website.

Another great and much quicker/easier option is by using the Google Wordpress Translator Plugin: http://wordpress.org/extend/plugins/google-translator/

Google Translate is an awesome service that enables you to begin translating your website within minutes. The only downside is that Google uses “machine translation” which means that things like grammar, proper language may not always be rendered correctly during a translation.

Both great options. Just depends on your desired needs.

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anttsor Purchased

Hi, I did a server and database move with this template.

Everything worked smoothly until I noticed that the navigation bar is displayed vertically instead of horizontal.

This is only showing up in Internet explorer though. Firefox and Chrome is fine.

So instead of: Home Blog Shop Contact

It shows Home Blog Shop Contact

I can fix this by adding float: left in UL>LI in CSS, however that removes the drop down list feature which I’m not happy about :)

Please help me.

Default-user
anttsor Purchased

I mean it shows it as it would be stacked like this:

Home

Blog

Shop

Contact

Default-user
anttsor Purchased

Please ignore this. Apparently this is only on my PC. When I try it on different PC’s, it worked with all IE versions.

TrueThemes

Hmm..very interesting indeed.

We’re very happy to take a closer look behind the scenes of your website and help to provide solution. We’ll just need to gather some details about your website.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly have a closer look and get you all squared away.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, same SEO / WPML problem here (see cnoviello comment). When translating a page from English (main language) to other langs, Seo fields like title and description return Enlish after editing the page in English. Thanks and Regards Alessandro

TrueThemes

Hey Alejandro,

We’re very happy to take a closer look and try to provide best solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ritin Purchased

Hi, I have purchased this theme over a year back and so far I have found your theme as one of the very simple to use and also very clear and nice theme.

Please keep working on this. This would surely be a great success. Wishing you luck. Your support rocks.

I am sure anyone who is using wordpress and working with premium themes would never be disappointed.

thanks Ritin :-)

TrueThemes

Thanks so much Ritin! We will absolutely continue to extend functionality of this theme.

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
Tomac1 Purchased

Hi there, Im looking for a fix of top right toolbar. I was put Menu Content with three links there and its still aligned to the left. It looks centered and i dont know hot to align links to the right side. Its not the same as at preview.

thank you very much for this theme.

Thanks for tips.

TrueThemes

Sure thing my friend.

Our team will just need to take a closer peak behind the scenes of your website so that we can see everything in action and provide the best possible solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly a completely in-depth solution.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi does the contact form on this theme allow for multiple forms? My client wants the typical form and then one that has many more fields which can be used as an online intake form.

TrueThemes

Hi There,

Thank you so much for your kirintyerest in the Sterling them.

TrueThemes

Sincere apologies my friend, our previous comment here on ThemeForest seemed to not have been posted.

In response to your question, Sterling’s built-in form builder allows an unlimited amiunt of forms, each form with an unlimited amount of fields.

The available field types include:

- Text

- Checkbox

- Dropdown

- Email

- Name

- Radio

- Textarea

- Website

If you discover that Sterling’s Form Builder does not have any additional functionlaitys you are after, we highly recommend one of WordPress’ #1 Form Builder Plugin called “Gravity Forms”: http://www.gravityforms.com/

Hope this is helpful my friend.

Cheers :)

Default-user

Excellent! Thank you for your fast response and for the good news :)

  • Has been a member for 0-1 years

its nice theme but a pre buy question. is it possible to deactive sidebar widgets (temporary .not by deleting them from widget panel)

TrueThemes

Hi There,

So very sorry for our delayed response.

Yes Sidebar Widgets are technically “always deacivated” unless you insert a widget into the sidebar.

Hope this is helpful my friend.

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi guys,

pre purchase question? I want to potentially use the theme for a client but i dont know if the design is what he wants.

I am going to do a preview for him etc, but is there anywhere to download the front page as a high quality png/jpeg so that i can show him, rather than screenshot of the front page?

Thanks

TrueThemes

Sure thing my friend.

We’ve just ZIP’d up the editable artwork files for you and you can download them here:

https://dl.dropboxusercontent.com/u/7008416/Sterling-Artwork.zip

(the file-size is 21.3 MB)

Hope this is helpful for you.

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
Tomac1 Purchased

Hi support,

are there some possibillites of adding new visiotrs email to the mailing list with a newsletter function?

Which plugin I can use? Thank you.

TrueThemes

Sure thing my friend.

Yes we highly recommend using MailChimp as your email newsletter service.

It’s one of the industry-leading services, super easy to use, free, an comes with drag and drop Wordpress Widget.

You can learn more about MailChimp here: http://www.mailchimp.com

Hope this is helpful my friend

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

Threes Questions.

1. Looking to remove certain days from the Opening Hours Widget. How do I remove Saturday and Sunday completely? If i don’t fill them out they still show up.

2. How can I make the center banner thinner? I’m using no breadcrumbs. I believe it would be center-wrap banner-no-crumbs. Still can’t seem to make it thinner and keep the text centered

3. In the contact form it auto-fills: Name, Email, Company. This is currently showing our usernames/passwords. I don’t want anything to show up there

TrueThemes

Sure thing my friend we’re very happy to assist

1. The simplest method for doing so is to input some Custom Css into Sterling’s Site Options Panel. From within WP Dashboard click on ‘Appearance > Site Options > Styling and CSS’ and input the following code. (this will remove saturday and sunday):

<
.business-hours p.odd:last-child {display:none;}

.business-hours p:nth-last-child(-n+2) {display:none;}
/pre>

2. For this variation you can also play around with some Custom CSS to sit your needs. The CSS will be dropped into the same location listed above. The CSS will look something like this:
<pre>
.small_banner {padding: 5px 0}
</pre>

3.Sure thing. This doesn't actually show up for the end user. Here's an article from our HelpDesk outlining all the details: https://support.truethemes.net/?faq=contact-form-prefilled-inputs

We hope this is helpful for you.

Cheers :)
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I want to put a contact form in the footer widgte sectcion. Can you help me?

TrueThemes

Sure thing my friend,

We are so incredibly sorry for the extremely delayed response here on the ThemeForest boards.

Here are some details if you are still in need of assistance:

- A contact form can be added to the footer by copy/paste the contact form code into a “Text Widget” in your footer area.

- Follow the contact form video to create the form (this can be done on any page as you will only be doing this to grab the code): http://vimeopro.com/truethemes/karma-wordpress-theme/video/29413349

- Grab the code (copy) and paste it into a Text Widget in your footer region. Save and all will be well :)

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly a completely in-depth solution.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Just one question. I really need this to work.

Is it possible to make a drop-down (drop-right) menu on the left sidebar? So when making a custom menu on a left sidebar anywhere, it it possible to make this a drop-down menu?

Otherwise it would be really messy as my client needs a really complex site.

It came to my knowledge that plugins who usually work for creating drop-down menus failed to cooperate with this theme.

Please let me know ASAP. I would really like to build the site but I only want to buy this theme (which looks awesome btw) if this dropdown-menu could work.

Thanks in advance.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
vyaa Purchased

Hi TrueThemes,

I have a doubt, i would like to use the same home layout of demo http://gyazo.com/21d06fe53d9921efa94ded6cfa781ce6

But i couldn’t. I don,t know why, but just show me like this: vyaaweb.com/volta

Can you help me?

TrueThemes

Sure thing my friend.

We’re incredibly sorry for the long delayed response time here on ThemeForest.

Simply copy/paste the code below into the content area of your Homepage to achieve the 3-column layout. (please ensure the wordpress editor is in “Text” mode when pasting in the below code:)

[one_third]

[image_frame size="full-third-short" image_path="http://s3.truethemes.net/theme-xml-content/wp-sterling/spa-still-life.jpg" description="Responsive Wordpress Theme by TrueThemes" link_to_page="http://themes.truethemes.net/Sterling/features/intuitive-page-editing" target="_self"]
<h5>Intuitive Page Editing</h5>
Edit your page content right from within the front-end of your website. This simple but powerful addition brings a whole new level of usability to your Wordpress site.

[/one_third]

[one_third]

[image_frame size="full-third-short" image_path="http://s3.truethemes.net/theme-xml-content/wp-sterling/happy-woman-working-on-laptop.jpg" description="Responsive Wordpress Theme by TrueThemes" link_to_page="http://themes.truethemes.net/Sterling/features/visual-shortcode-manager" target="_self"]
<h5>Visual Shortcode Manager</h5>
Create layouts, insert buttons and employ powerful interface tabs, all from within a simple point-and-click Shortcode Manager built directly into the WordPress visual editor.

[/one_third]

[one_third]

[image_frame size="full-third-short" image_path="http://s3.truethemes.net/theme-xml-content/wp-sterling/online-shopping.jpg" description="Responsive Wordpress Theme by TrueThemes" link_to_page="http://themes.truethemes.net/Sterling/features/visual-shortcode-manager" target="_self"]
<h5>Superior Customer Support</h5>
Purchase this theme with confidence knowing that we have an entire team dedicated to answering your questions in a professional and timely manner.

[/one_third]

Cheers :)

vyaa
vyaa Purchased

Tks for you reply.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

I just buyed the sterling wordpress theme. And now i am setup the website for a jewellery. I just want to say to the makers of Sterling that you peform a good job ! I like it .. Keep going like this !

King Regards, A.Diroy

TrueThemes

Thanks so much A.Diroy! We’re so glad you’re enjoying the Sterling theme!

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United Kingdom

Hi there

This theme looks perfect but before I buy, I have bought a theme before that had Cu3er but I had to purchase the license. Does this theme have a license with it to get rid of the branding

TrueThemes

Thanks so much for your kind words my friend.

We’re so incredibly sorry for such a long delayed response time here on ThemeForest boards. I was hospitalized for nearly 12 days in ICU.

Sterling theme does come with License for out-of-the-box usage of CU3ER Slider however it does not come with License for removing the CU3ER logo. The License sells for $49 and TrueThemes customers get a special $10 discount so $39 for the plugin.

We hope this information is helpful for you. Please let us know if there’s anything else at all we can do to assist.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I love the theme but before I buy it can you have the homepage slider on any page?

TrueThemes

Yes a Slider can be added to any page of your website.

Cheers my friend :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Can you have just a single static image on the front page? Or can you trade in an image or DIV block instead of a slider?

TrueThemes

Hi There,

Yes the “Slider” can have just a single slide which will essentially render the same as a “static image”.

Please give us a shout if there are any additional details we can provide.

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I buyed the sterling wordpress theme and just want to say that you performed a good job !It’s great!

Now I have two questions and don’t found answers in the FAQ:

- The search by Google is blocked. The options for finding via seach machine is correct, but I get a error message by the webmastertool (robots.txt) and I can’t find to fix it. Do you have an idea?

- The second questions: the performance with the work in the admin panel is very low. How can I optimize it to get a faster workflow?

Thanks again for your great work!

Best regards

Andreas

TrueThemes

Sure thing Andreas, we are very happy to assist.

- The first item (Google) is set within the Wordpress default settings. Here’s a brief article on this funcrtion: http://wpmu.org/daily-tip-how-to-block-or-unblock-search-engines-in-wordpress-3-0/

- The second item we’ll just need to take a closer look behind the scenes and help you to resolve. Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

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