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first on NICE THEME! Really good work guys But i have one question. The Logo is too small! Is there any option that i can make it bigger? Thanks for your Answer.
Oh already found it in the style.css but thanks anyway
I know there is a checkbox feature in the admin panel to turn on/off the sticky header, which i have it set so it doesn’t follow you down the page, but on mobile, it stays at the top, only allowing a very little room to scroll. i noticed on another sterling users site (www.ballardwrestling.com) they were able to have the whole page scroll on mobile. how can i achieve that same effect? Thanks!
Sure thing my friend
The ‘non-sticky mobile menu’ was introduced in Sterling version 2.2.1
Sterling now includes a checkbox feature in the admin panel to toggle the sticky-menu on mobile device.
Simply upgrade to this latest version and toggle the option under: Appearance > Site Options > Interface Options.
Instructions for upgrading theme: https://support.truethemes.net/?faq=how-to-upgrade-a-wordpress-theme-to-the-latest-version
Upgraded! Got it, thank you!
Hi. I have a problem with Sterling theme.
I use a plugin to download files from Google Drive that should look like: http://goo.gl/gIZRa1 (pic from another blog with no Sterling Theme).
But with Sterling Theme look very bad: http://goo.gl/ia06uz
What I can do to fix it?
We’re very happy to provide assistance with this.
It looks like a small bit of CSS will align things nicely.
Please use the links below to submit a Ticket on our HelpDesk so that our dedicated support team can gladly preview the website and provide a solution.
Ok. Thank you.
Any Uber Menu support yet? You spoke of it a year ago in the comments. Thanks
Apologies but no Ubermenu support for Sterling theme at this time.
Hi. I have a problem with filterable gallery. The filterable gallery no show correctly my post category. I explain:
My post category: http://goo.gl/48WqcF
My “Gallery Settings” setup on gallery page (filterable gallery template): http://goo.gl/jFM0SB
I must to see all the post with my 4 category and “All” at the top of gallery page. It´s ok? But the gallery page show only “All” + nothing ( http://goo.gl/hunZfC ). If I choose “Módulo I” in category the gallery page show “Módulo III” posts and if I choose “Módulo II” then show “Módulo IV” posts. Any other option show nothing.
Sorry. I submit a Ticket.
I’ve got this error in my site when I’ve activated the Sterling theme. And it’s keep creating “Core Files” in my disk space until my disk space full.
I’m using latest Sterling version.
Please help me asap to solve this error log issue.
Sure thing my friend.
It looks like this error is coming from a 3rd-party plugin since Sterling does not create any files on the server.
We’re very happy to take a closer look at this issue and provide the best solution.
Please use the links below to submit this question as a Ticket on our TrueThemes HelpDesk and our dedicated support team can gladly provide further assistance.
Thanks, I will submit a ticket now. I’m not sure which plugin is affected this issue. Sterling theme also comes with some premium plugins which are recommended to install, right. Like to hear you in the support ticket soon.
And also now there is no more option to upgrade in the “Upload” Theme section for Sterling theme in the latest version of Wordpress.
Theme has a bug that was brought up by the Timely Event Calendar developer folks, here is the issue:
Thanks, please let us know when we can expect this fix in the next release?
Hi my friend,
Thank you very much for sharing this information.
We’re very happy to implement an immediate fix on your website and then include that fix in the next update release of the theme.
Please use the links below to submit this information as a Ticket on our TrueThemes HelpDesk and our dedicated support team can gladly provide the fix.
since i updated the theme, the logo size and default text size have been changed, too much small for me … ? And another thing is the footer change too, he is not centered as always, now on the left !
Do you have any idea please ?
We just need to please take a closer look behind the scenes of the website to determine what has caused the issue and provide the best solution.
Please use the links below to submit this question as a Ticket on our TrueThemes HelpDesk and our dedicated support team can gladly provide further guidance.
Could you please tell me if the theme is okay to use with WP 4.0? Thank you. --JM
Yes we’re running the live demo site on Wordpress 4.0 and everything is running nice and smoothly.
Thank you very much for getting back to me so quickly.
Need to know …. this theme good for a WP newbie? May use for corporate wellness site. E-commerce, calendar to added later.
No CSS. Zip.
Also … can blog be featured on HOME page in one column, with other things?
Thanks and await your kind (and fast) reply!
Thank you for your interest in the Sterling theme!
Yes Sterling is a great option for anyone new to Wordpress. It requires no coding knowldegde and includes a full set of Training Videos to help get your website up and running: http://vimeopro.com/truethemes/sterling-wordpress-theme
Please feel free to give us a shout with any additional questions.
I need some help!
I purchased theme and installed for client and after the fact of having a prebuilt site they would like some changes made and i cant figure out how to do. I will pay if needed but if you have examples of how can achieve that would be awesome. thanks
1. I changed the site to box width. i need to make the jquery slider fill the entire area and just be an image. with no margins/padding anywhere.
2. need a 3 menu location. Right now there are 2 , header and footer, i need to add a menu to below the slider. how can i create a new menu and pull it into that area with the same stylings as the header menu ?
any help would be greatly appreciated.
Thanks so much for your Sterling purchase, we are very happy to help.
Sterling Theme: logo is behind the menu text in normal workstation screen. Do somebody know how to get logo forexample above or some other place?
Sure thing my friend we’re very happy to provide assistance for your questions.
We just need to see working version of the website to determine the error and provide the solution.
Gallery pages not working – when I test by demoXML-files, it works, but if I change something, gallerypages items disappear.
In my sites there is no templates of gallery (like training videos)
Hello, I found answer. In the video there was site templates, but in my theme there was a another place, where I can put the columns—and now it is working…
Great to hear! please see our comment below about HelpDesk and pls reach out to us if any additional questions.
Awesome theme! Super pleased with how easy this was to install and get going, thanks!
Mark R. – NY
Long Island Web Design
Really glad to hear it Mark. Thanks for your feedback!
Demo and menu not working. i have sent ticket with login details please could you have a look for me
Absolute Banging Customer Support – Will definately be buying more of you !!!
Thanks so much for the kind words my friend! You rock!
Hi just a quick one probably me being stupid but where do i access the global callout cannot find it anywhere also struggling to get gallery to display i would like it as 4 columns displaying all gallery posts with sortable
sorted it thanks just need help with gallery
Having problems with the images as you can see on the home page in the post it doesnt fit the box properly and again on the about us page
We’re very happy to help with all support inquiries.
Please use the links below to submit these questions as a Ticket on our TrueThemes HelpDesk and our dedicated support team can gladly provide further guidance.
I have set up a very large information and news site using Sterling and I love it. I am about to create a subdomain for the site (I am not able to create a multi-site installation) to house their online store. Can I use the same license for Sterling or do I need to purchase another?
We’re really glad Sterling is working out nicely for you!
The same license can be used for the online store.
I have been unable to reproduce the default format on your demo page of jQuery slider, then 3 column gallery, then 2 column blog post and testimonial slider… as seen here http://themes.truethemes.net/Sterling/. I’ve tried every template variation for the homepage without any luck. If I choose “Filterable Gallery” template, it leaves off the blog and testimonial content and if I choose any other template, of course it leaves off the gallery insert. I also have 2 gallery “categories” in place, but can’t get the “Filter” to display anything other than “All”. Please advise and thank you for your excellent work!
We’ll be happy to provide assistance.
There are no actual Home Page Templates per say.
The Slider is added to a Page using the Slider Settings in Page Edit.
The other content such as the Columns with Image Frames and text, the Blog Posts and the Testimonial Slider are all added using the Shortcodes found in the Shortcode Manager,
Furthermore, all Theme Support is provided via our private and secure HelpDesk.
Please use the links bellow to access the HelpDesk and our Support Team will be happy to help.
Great theme! Been using it as my main companies website theme for a year and a half.
Had a small error with a live page and they told me how to fix it in under 10 minutes. Turns out it was an outdated plugin.
I highly recommend
Thank you so much for the amazing feedback.
It’s been an absolute pleasure working with you
Just any question before I buy this template.
- Is it possible translate site web in this languages: English, French, German, Italian ? I should pay the license (http://wpml.org/purchase/) ?
- Is it possible make 6 box in homepage rather 3 box as show in demo (http://themes.truethemes.net/Sterling/home-layerslider) ?
Please let me know if you have the answers.
Yes indeed, Sterling has been coded for full compatibility with WPML Plugin. It is highly recommended if you require a multilingual website.
All the content in the Demo Pages is simply for Demo purposes. It is manually added to the Page using Shortcodes and other elements. You may have as many Columns and any content as you wish.
We hope this is helpful.
Help me. I would like to achieve 6 present box on the home page under the slidershow, how can I do? can you help
You may simply add two rows with 3 Columns Shortcodes on each row.
If you require additional assistance, please use the links bellow to access our private and secure HelpDesk where we provide all Theme support.
Hi! Can you please tell me what is this error and how do I fix it? It seems to be affecting Java and other things from working correctly on our site!
The stylesheet …../wp-content/themes/Sterling/css/ was not loaded because its MIME type, “text/html”, is not “text/css”. add
SyntaxError: syntax error add:268
SyntaxError: syntax error add:337
SyntaxError: syntax error add:559
I also have this error from another diagnostic program:
exec on line #598: var results = regex.exec(window.location.href);
All Theme Support is provided via our HelpDesk.
Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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