Sterling - Responsive Wordpress Theme

No worries at all.

The instructions we provided (using the
tag) with place the words on separate line.

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Sure thing my friend. You will simply choose a different page template other than iPhone template. (ie. Right Sidebar page template)

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Thank you, one last thing, sorry for so much question. Is there anyway to remove the sorting function on my shop page? http://rbgboost.com/product-category/rbg-services/ I only have few packages of goods, so there is no need for that kind of stuff.

No worries my friend.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

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Hi there,

Thanks so much for your Sterling purchase my friend we sincerely appreciate it.

The Vision Shortcodes plugin is a great addition to the Sterling theme. Many of the Vision Shortcodes also come already built into the Sterling theme. Vector social icons and pull quotes are currently exclusive to the Plugin.

Aside from the included written documentation Sterling also comes with a fabulous set of Training Videos: http://vimeopro.com/truethemes/sterling-wordpress-theme/

We hope this is helpful my friend.

Cheers

Hi my friend,

We’ve not experienced this issue on our end however we’re very happy to take a closer look behind the scenes of your website and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

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Hi my friend,

Truly sorry to hear that you’ve not been pleased with your support experience.

We’re truly on your side and always do our best to respond to every question in a professional and timely manner.

Please note that as outlined in our Support Policy our hours for support are Mon-Fri (8am – 6pm) EST. (although we go far above and beyond and are always working outside of these hours)

Also noted is that we are available to help provide guidance on minor adjustments to the theme’s default code however any custom coding that is modifying the default functionality of our themes is unfortunately not covered within support.

We’ve just responded to your latest ticket and we hope to continue to serve you the best way we know how.

We are truly thankful for letting us serve you.

Cheers

Hi There,

Thanks so much for your Sterling purchase my friend!

We’ve not worked specifically with Royal Slider plugin but we’ve just reviewed everything and it looks like everything should work very nicely with the Sterling theme.

If you run into any questions along the way we are very happy to guide you in the process.

Cheers

Sure thing my friend.

We’ve just responded to your Support Ticket via HelpDesk. Full details inside ticket.

Cheers

Hi There,

Thanks so much for posting the grpahic my friend.

Yes it looks like this can be done with a small bit of CSS code.

The CSS will like something like this:

header {
background: url(new-image.png) 0 0 no-repeat;
}

If you’ve got a more complete website mockup pleaee kindly post and we’re very happy to further review and provide more detailed instruction.

Hope this is helpful my friend

Cheers

Sure thing my friend.

There are a few options for multilingual site-translation.

The comprehensive and more ‘professional’ solution is achieved via the WPML Plugin: http://wpml.org

WPML is a very powerful plugin that enables you to provide translated text for every part of your website. Please note however that WPML does require you to provide the translated text. This is the most accurate and professional method of translating a website.

Another great and much quicker/easier option is by using the Google Wordpress Translator Plugin: http://wordpress.org/extend/plugins/google-translator/

Google Translate is an awesome service that enables you to begin translating your website within minutes. The only downside is that Google uses “machine translation” which means that things like grammar, proper language may not always be rendered correctly during a translation.

Both great options. Just depends on your desired needs.

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

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Hi There,

Thanks so much for your kind words my friend.

The CU3ER slider is all ready to rock. JavaScript fallback is included with everything outlined in the Training Videos and no additional licenses required.

Sterling currently only has the $55 Regular License. Licensing options are set by Envato/ThemeForest so we’re unfortauntely unable to provide a different license at this time. Envato has talked about possibly offering a Developer License sometime in the future which may be in the ballpark of what you’ve mentioned.

Hope this information is helpful for you. Shoukd you run into any support questions along the way please kindly reach out to us via our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

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Hi There,

There are a few items to setup after installing the demo content (assigning menus, etc). It’s about 5-10 minutes of setup and site will be a great framework for starting a new site.

We highly recommend to follow the Training Videos for step-by-step instructions to get things up and running:

Sterling Training videos can be viewed here: http://vimeopro.com/truethemes/sterling-wordpress-theme

Thanks so much

Cheers

Sure thing my friend, we’re very happy to assist.

We’ll just need to take a closer look at your current setup so we can provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers