47 comments found

I want to ask a question before you buy. which e-commerce system support ? ( wp e-commerce, jigoshop or woocommerce)

i think this theme not support too many plugins.

themeskingdom

Hello and thanks for your comment.

We didn’t test this theme with e-commerce plugins. Stomaci theme will be soon updated to version 2.0 that is developed from scratch and is built for latest version of wordpress :)

maren10 Purchased

Hi, Im trying to ask you a question through your ticket system but it says I have to pay. I allready bought the theme, have asked several questions and never got feedback. Your attention is not good at all and I have to pay to ask you a question ????

I want to place my logo bigger and aligned can you help me please ?

http://www.pizzaiola.com.ar/wp/
themeskingdom

Hello.

You don’t need to pay extra for support, just create new account with your purchase code.

Follow the links below to create account and after submitting your ticket our support team will be happy to help you.

Create an AccountHow to find “Item Purchase Code”?

maren10 Purchased

I allready have an account, do I have to create a new one ?

themeskingdom

If you had account before theme purchase you will need to create new one with the purchase code you got with the theme.

maren10 Purchased

Just want to know this

I want to place my logo bigger and aligned can you help me please ? http://www.pizzaiola.com.ar/wp/
themeskingdom

We can help you with this but we need more details about what do you want to do. Which size do you want to use for logo? Will be bigger than header, if yes do you want to resize the header or logo to go over it…

Best way to get help with this is to open new ticket so our support team can take a look at this.

maren10 Purchased

I would like to make it bigger or at least align it vertically. Whenever I try to submit a support ticket with my user and pass it says

SORRY

this page is available only for paid memberships.

themeskingdom

You need to go to wp-content/themes/stomaci/style/ folder and open style.css in this file on line 81 you will find logo settings, here you can add margins to position your logo and on line 72 you can see settings for header where you can increase size so that your entire logo fits in it.

Can you send us your username from Themes Kingdom and themeforest purchase code to info@themeskingdom.com so we can see why you can’t access support.

sinanysl Purchased

Hi, Very nice theme, thank you. I have a problem. I dont know how to home page slider? Please help me.. thank you

themeskingdom

Hello. Thanks for purchasing one of our themes. Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue. To create new account follow the links below

Create an AccountHow to find “Item Purchase Code”?

Default-user
sinanysl Purchased

I’ve had problems during the registration.I could not enter item purchase code, and I can not find the support page. I can not support because it asks register Please help me thanks

themeskingdom

What problems are you having with registration? You first need to download license code by following instructions from screen shot and copy the purchase code.

Now just visit this link, fill in the fields and in last place enter the code you got in license file.

ML2011 Purchased

This theme is not working with Wordpress 3.5 :-( Settings are not saved and url’s are send as HTTPS ???

This is not good at all, any chance I get a refund, because I bought something which doesn’t work.

Thanx

themeskingdom

Hello. Thanks for purchasing one of our themes. Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

Create an AccountHow to find “Item Purchase Code”?

Dont know how to add pics to the homepage slider…where do I upload them…what section?

I have 4 pictures…I don’t see the “ad new slide”...basically my slider is there…but its empty.

I need it today…

Also…Can I change dimensions of slide…Where?

themeskingdom

Hello. Thanks for purchasing one of our themes. Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

Create an AccountHow to find “Item Purchase Code”?

Hello good evening. My name is Yankee Valdeir I bought the template Stomaci on December 18, 2012. I need help with my template Stomaci. The tools Widgets and insert pictures are in trouble, I can not edit and save. Can you help?

I wait.

themeskingdom

You can go to your Downloads tab here on themeforest and just re download Stomaci to get the latest version.

We are currently testing version 2.0, if everything goes well it will be released today, however if we run in to some issues it will be released mid January

yankeesjc

Ok I did the update to version 1.5. I have problem with the slider show. How do I qualify?

I wait.

yankeesjc

Hello Another problem, the menu are strangers. They’re getting stuck. Problems with Menu and Slider Show.

Can you help me?

I wait.

ML2011 Purchased

The support links you provide us with, show 404 ERROR!

themeskingdom

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

How to register support account?

Hello I did the update to version 1.5 as requested. Now I have problem with the show slider / carousel. And the main menu are glued. Go and check http://padariapaochick.com.br/ And here is this error: Warning: implode () [function.implode]: Invalid arguments passed in / home / fzrkpwfi / public_html / wp-content / themes / stomaci 2012/Stomaci/front-page-sidebar.php on line 103

Can you help me?

I wait.

themeskingdom

Sorry for late response, we ware bussy with the updates and all the holidays. The new version of Stomaci is available for download. This version is completely developed for WordPress 3.5, it contains two different sliders and other improvements.

linuboz Purchased

Hello, i have just purchased the Stomaci theme but after istallation we don’t see any menu ( contact, menu card, about us …..etc ) the site are not the same like the live preview . I have see the .psd file on the package but i don’t know how to use it. PLEASE help me, thank you

themeskingdom

Hello,

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

I haven’t bought the theme, but i saw some of the pics from ‘event’ and ‘blog’, the pic height got stretched on safari 5.1.7. Would you be able to get this fixed…I’d like to buy the theme asap…

thanks…n great work!!!

themeskingdom

Hello, Thanks for your comment, it seems that this is only happening on safari running on MacOS 10.6.8. We are going to fix this asap and the new version will be available in few hours.

pixari Purchased

Hi! I downloaded and installed the 2.0 version of the theme, I previously had the 1.5 and i’m using wordpress 3.5. The contents previously uploaded to version 1.5 of the theme disappear when active the new version. Is there a tool to carry everything automatically? Thanks in advance.

themeskingdom

Hello.

Stomaci 2.0 has been developed from scratch to match our new framework so all your posts will need to be added again.

pixari
pixari Purchased

What? No, I can not start again the work, I keep the old theme also because the new feature in the gallery, for me, is really terrible.

Help me to solve this problem with version 1.5: The pagination of the gallery does not work, as you can see by clicking on “page 2” is created url page2 but it is still on the first page. How can I fix? Here’s the page in question: http://osteria-amicizia.com/gallerypage
themeskingdom

Please open new ticket at our support system and our agents will help you with your issue. To create new account follow the links below:

Find your ThemeForest purchase code/licence key

Create an FREE Account

linuboz Purchased

hello,On the wordpress Stomaci Theme when i’am on the menu page and when i click on “next in menu card” i’am redirected to the home and not to the next page. here the link of my test site:

http://www.cantinaifracc.ch/erpipa/?page_id=5

Please, help me ! Thank you

themeskingdom

Hello, Try setting your permalinks to Post Name, that should resolve it.

I am having a really difficult time trying to submit a support ticket without having to pay money to signup on your website. Can you please provide me a link to sign up that doesn’t take me to a 404 error? Thanks.

themeskingdom

Hello, We have released new Themes Kingdom moth ago and link ware changed in that process, here are the links to follow to create free account with your purchase code: Find your ThemeForest purchase code/licence key

Create an FREE Account

linuboz Purchased

Thank you so so much ! You have solved my problem .. ! for me a big problem. One more thanks

HI, I’m interest in buying this theme, however I wish to know if the gallery page can show a lightbox gallery when clicking a thumbnail, instead of going to a new page.

Thanks.

themeskingdom

Hello,

You can create gallery by using default wordpress gallery option and the images will open in lightbox

__NoX__ Purchased

Hello, i use WP 3.5.1 and i cant show the Slideshow on my Home Page. Do you know what is to do?

themeskingdom

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Hi, is this theme unlimited colors and is it responsive? Thnx

themeskingdom

Hi and thanks for your comment. Unfortunately Stomaci theme is not responsive, as for the colors, this theme has background changer and six different ribbon colors included.

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