An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by indiqo
Frequently Asked Questions
Does this theme work with WordPress or WooCommerce?
Well, I frequently receive questions like this and unfortunately have to let you know that it doesn’t work with WordPress (yet).
The item you can see here is a theme created for an e-commerce solution called Shopify (http://www.shopify.com) which is a hosted platform and requires monthly payments.
Even though a WordPress version of Storefront is already in production, the one you can see here does just work with one single system and that is Shopify.
After all, it’s listed within the “Shopify” category and I even mention it within the name of the item itself.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.