pexeto

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1015 comments found.

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


tokketto

tokketto Purchased

Hi there, is it possible to have a different banner image for each product category? At the moment it seems only the shop page can have one and once you click on a category it still has the title of the shop, but the background defaults to the color. I’ve tried WooCommerce Category Banner but without luck. Thank you.

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. WooCommerce uses an archive template to display categories – it is not an actual page where you can apply custom header settings, so unfortunately there isn’t an out of the box option to do that.

paulagir

paulagir Purchased

I bought the theme 2 years ago and now I have to pay extra to get support??? I have issues with uploading more than a certain number of images into the image gallery. The page is showing up blank ones I exceed a certain amount of images. I am guessing the problem is with the theme so, please advise on how to fix this without me extending the support license. Thanks.

Hi there,

Envato has recently introduced a new support policy, which makes the free support that comes with the themes limited to 6 – these are rules that apply to all the themes sold on ThemeForest and we as ThemeForest authors have to follow these rules, you can read more about the support policy here. Basically there aren’t any known issues with the theme’s gallery, so I would recommend following these troubleshooting steps, especially steps 3,4 and 5. If after following those steps you still experience the same issue, you can also open a bug report on our support site, so our team can check if this is a theme related issue that requires a fix in an update.

Hi – Does this work with the LearnPress plugin?

Hi there,

Generally the theme should work well with most of the well coded plugins, however I haven’t used this plugin before, so I can’t really say for sure.

Hi. Two more questions. I’m 99% sure toward purchase. :) 1. Is there a demo where we can see how the page builder works? 2. I saw the blog post elements page widget—those can be applied on the home page or any other page, not just widgets, correct? Not knowing exactly how your page builder works, trying to understand how it works. Can widgets be included in the page elements, not just the sidebar? Thanks!

Hi there,

I can see that you have already purchased – thank you, just to answer your questions. 1. You can see an examples of using the elements builder here (last 2 videos). Also, the theme supports Visual Composer, so if you already own the plugin and prefer using it, you can use VC instead. 2. If you are asking about this element – it can be added to the content of any page by using the elements builder.

Hi – yes, and I’m loving the theme. Thank you! It’s SO easy to use. One of the most simple themes I’ve tried and I’ve tried a lot.

Thank you so much for your kind words – I’m very happy to hear this! :)

Hi again :) Is it possible to get the author of a post to show up on the blog posts page for each blog post? Thanks!

Hi there,

If you are asking about the multi-column layout (the standard layout shows the author by default) – this can be accomplished with a CSS tweak. Would you mind opening a ticket on our support site here:

http://pexetothemes.com/support/

where our support team can provide the instructions. Thank you!

I have purchased the Theme Story. I want to set a Service Box: Full-width Grid style with no image or no title/description but there is still space between the images. I do want no Spacing between the images but I cannot find the solution in your Documentation. Pls advice. Thank you in advance

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. When posting please also provide a link to the page that contains the services boxes, so we can take a look. Thanks!

esemmel

esemmel Purchased

I am interested in this theme. I also use a plugin that allows me to create pop-up opt in forms from any button or text on my site. To do so, I need to wrap a shortcode around the item I want to make into a popup. If, for example, I would want to make a button on a page in the Story Theme into a pop-up – like on these demo pages – http://pexetothemes.com/demos/story_wp/ would I be able to wrap the button in a shortcode? From what I can see, I can only enter a URL to link to.

Hi there,

You can accomplish this by adding the button by using the theme’s button shortcode, instead of using the default button option – you can add the button shortcode, wrapped by your popup shortcode into the Description section of the slider.

esemmel

esemmel Purchased

Purchased the theme and tried out what you said. Works like a charm. Really liking what I am seeing so far. The ease of use, and like many others I’ve read…it just works.

That’s great to hear – I’m happy that you like the theme :)

dkrasko

dkrasko Purchased

User Profiles Made Easy and Content Sliders. My recent update to WP 4.5 running version 1.8.2 of the Story Theme has caused an issue. My content sliders no longer work when UPME is activated. I’m about to setup a second site and use a second purchase of Story Theme, except for the fact that UPME is a plugin that is a must use for me. I did use Firebug and remove all the div classes on the content divs on my page and it seems to be a class conflict. You can see the page at www.engagedcalendar.com UPME is activated so you can see that the screen is not displaying the content slider. However if deactivated, it works as it always has. I’ve been using UPME and Story together for months with no problem. It seems to of started when WP 4.5 was released. THANKS

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. It looks like the plugin is raising a JS error that is not related to the theme, but it blocks the theme JS functionality, so I would recommend contacting the plugin author and ask about fixing this error.

Hi there – this looks like a theme that I want purchase and the only thing that is holding me back is knowing how well this theme will integrate with BuddyPress. I see that some other themes list that they are compatible with it (just as you have WooCommerce listed). Can you give me any insight? Thank you so much!

Hi there,

Although Story is not a dedicated BuddyPress theme, it works and looks well with the plugin, so yes – you can use Story with BuddyPress.

Thank you so much!

How come comments on my blog posts seem to be disabled with no way to activate them?

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. The theme doesn’t disable the blog posts comments, so I would also suggest checking your WordPress comments settings and other plugins that you might have installed.

Hi,

First I have to congratulate you on the wonderfull theme. We are using it with very much pleasure.

However: I do have a question, and my support has expired, but we can not seem to define a youtube movie in a slider for instance, and remove the “youtube suggestions”, the player commands and more.

Can you tell us how to do this? It is a shame that we can not define this yet, otherwise this theme was 100% perfect!

Greetings,

Nellie from the block :/

Hi Nellie,

I’m glad that the article was helpful :)

nellieboy

nellieboy Purchased

Yeah, thank you so much again.

And while you are at it ;-)!

I want to change the woocommerce cart popup width, but can not seem to find it in the CSS or code.

Check the screenshot: https://i.imgsafe.org/9e25410.png

Thanks!

Hi Nellie,

Unfortunately with the new Envato support policy we are not allowed to provide support to users with expired support. In my comment above I sent you the link, just because we already had the article answering this particular question. Alternatively I would suggest checking this article to learn how you can find theme elements’ CSS and customize it.

The Mega-Menu is not show in any Browser!!!

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. At this point there aren’t any known issues with the mega menus, so when posting please also provide a link to your site so we can take a look. Thanks!

I love this theme, it’s definitely been my favourite so far. :)

I wondered if you could help though. I’m setting up a portfolio and like the single portfolio page with slider and sidebar, but I wish they could be the other way around. Small image and large area for text. I wonder if there is an easy code switch I could apply to a current template (renamed obviously and put in my child theme)? Any tips would be hugely appreciated.

Also for the wishlist: – Alternative logo on sticky header. – Option to add small graphic (e.g. logo) above the text on slider – particularly the centered option.

Thanks heaps guys, Karen

rochester

rochester Author Team

Hi Karen!
.
Thank you for your message
We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:
http://pexetothemes.com/support/
to post your support questions. Thank you :)
PS: One ticket per issue would be even better!
The second one can be done via CSS with no problems, the first one we’ll need to check a bit further Kind Regards,
-Roch
filmmaker1

filmmaker1 Purchased

Hi, the Product page images on my website are too large and cause the Product text to sit below the images rather than beside it.

http://refilmery.com/product/location-portrait/

Is this a problem with how WooCommerce interprets the Story theme’s CSS? How do I make the main product image half the size and have the Product description alongside it rather than underneath?

Thanks!

rochester

rochester Author Team

Hi there!

Thank you for your message
We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/
to post your support questions. Thank you :)

PS: You have a sidebar and some big images there, but we can change it via CSS if needed
Kind Regards,
-Roch

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