434 comments found

Hi, just to know how fix the Qode slider in homepage when i scroll ? Because when i scroll the image resize but the next come with standard size. it’s not like your fullscreen parallax slider in demo website

check here http://lebroc.epikweb.fr/

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com with a link to your site and temp wp-admin access so our support team can inspect this issue and see what they can do to help.

Qode

juliocam Purchased

hello, i have a problem with the load speed, is a kind of slow when i load my site.. does the theme load scripts o styles from non-local host?

QODE
QODE Author

Hi,

No, the theme doesn’t load any scripts or styles from non-local hosts. Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help you speed up your site load time.

Qode

Hello,

I am having an issue with google chrome on OSX where the header stopped appearing. I have tried other browsers in OSX and chrome on Windows and everything works fine. I have also cleared chrome’s cache, history, etc but the problem persists.

Is there anyone else experiencing this issue?

Default-user

fyi, everything was working fine with chrome on osx up to 2 days ago, the last time i was working on the theme. And everything still works fine in other browsers, as mentioned above. Maybe a recent update from chrome?

QODE
QODE Author

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

jabali Purchased

Hello,

I have a question , is there an option to customize the main menu style

Regards

QODE
QODE Author

Hi,

You can customize the styles for the menu items in Qode Options > Header and Footer: http://screencast.com/t/iQd0KlFhsA

Hope this is helpful.

Qode

jabali Purchased

Hello,

I need to add video play button on the slider to open as lightbox.

For Example, I have 3 slider, the second slide will have a play button if the user click the light-box will Popup and the video will play.

Like this example but with the slider http://www.vocalcom.com/

Thank you

Default-user
jabali Purchased

Reminder ….

QODE
QODE Author

Hi,

Unfortunately this is not an option in our theme.

Qode

Udumbara Purchased

I´m trying to send you a ticket vía http://qode.ticksy.com/ and it is offline (I only seea a blank page).

I´ve one problem with your theme. The problem is with the qodeslider, in the secondary slide it shows a link like http://www.myurl.com/#qode-home-slider. I´ve seen this issue is reported in other times.

Please help.

QODE
QODE Author

Hi,

Our support forum is back up again, so please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and help you solve this issue.

Qode

Udumbara
Udumbara Purchased

Well today it´s working I´ve search and found the solution. Thanks.

QODE
QODE Author

You’re welcome. Our support team will get back to you on your ticket.

Qode

Mayden Purchased

Hi Same problem, as one previous buyer: In contact page. When someone fill the form I get from WordPress@mydomain This is not very interesting because we can not reply for that address. How can I change the from field to display the name and address mail of the sender and be able to reply to that contact? Thanks

NB: http://qode.ticksy.com/ support forum page does not open..

QODE
QODE Author

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this and help you out.

Ticksy is back online again now.

Qode

Default-user
Mayden Purchased

Ok, I submitted the ticket – 384805, please assign it

QODE
QODE Author

Hi,

Our support team will take a look and get back to you as soon as possible.

Qode

Hi, does this theme and Elision theme support mega menu with images like here? http://www.pawelsuder.pl/

QODE
QODE Author

Hi,

This feature is available in both of these themes. Simply create custom widget areas in WP Admin -> Appearance -> Widgets (with the images) and assign these widget areas to corresponding menu items: http://screencast.com/t/RRLCN6yha

If you need any further assistance regarding this matter, please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll see what they can do to help you achieve this effect.

Qode

adoherty Purchased

Hi-

The TEAM shortcode is not available in the visual editor. What is the syntax for it, please?

Thanks.

QODE
QODE Author

Hi,

There should be Team member shortcode available though Visual Composer. Please submit a ticket to our support team at http://qode.ticksy.com/ with your site URL and temp WP Admin access and they’ll take a closer look at this issue.

Note: Post these credentials as a private ticket.

Qode

I will be buying one of your themes – Either Bridge or Strata, But what is the main difference? It seems almost like you can make Bridge function like Strata? So what is the big functional difference in Strata vs Bridge?

QODE
QODE Author

Hi,

Thank you for your interest in our themes :)

There are no differences in terms of reliability or longevity between any of our themes. The palette of our offer themes varies in order to meet the requirements of the users – in terms of design and available features. Needless to say that our customer support is available no matter which theme you decide for.

We recommend Bridge theme as it comes with the latest framework, new intuitive admin panel and tons of shortcodes and features with 60+ ready to use demo sites :)

Hope this is helpful.

Qode

download the page but no Item Purchase Code : and in my mind does not appear that you download me

QODE
QODE Author

Hi,

Could you please be more specific regarding the issue you are experiencing. We are not certain what you mean by “does not appear that you download me”. If you are experiencing an issue with theme purchase, please contact Envato support as they are responsible for sales on the market. Otherwise, please provide a more detailed explanation of the problem, and we will be glad to help.

Qode

Default-user

Mil disculpas por el ingles que tengo, les explico en español para ver si me entienden. Hace un mes descargue este modelo de página y lo pague con mi VISA, se descargo con normalidad, pero al momento de trabajar en la página tengo un problema no tengo el Item Purchase Code: y no me permite trabajar, además trato de ver en mis compras de la página de ENVATO y no me sale la descarga y no tengo la menor idea del porque?? Si necesitan los comprobantes de pago y debito de mi tarjeta VISA me lo hacen saber, para enviarles a cualquier correo que ustedes me indique Saludos

QODE
QODE Author

Hi,

Unfortunately I am not fluent in Spanish, but from what I can see in your message you have had some trouble regarding purchase. Please contact Envato support team for any issues regarding theme purchase as they are responsible for sales on the marketplace.

Qode

kalos250 Purchased

Hi,

Thanks for your beautiful theme in advance. But, I’ve found a problem about the links in the text block.

I can’t go to the right link address. It goes to the “my wordpress address/www.cyntrixtech.com” Could you help me with this problem?

QODE
QODE Author

Hi,

We have just tested this and on our side the links are working fine if you add them via the “insert/edit link” button in the textblock editor: http://screencast.com/t/D6ZwmXveSW6w

If you are still having issues with this, please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.

Qode

I just updated the theme to the latest version and I’m still having issues with single image links. I hope you can answer my thread on the support forums as I need to get this fixed ASAP.

Thanks in advance!

QODE
QODE Author

You’re welcome. Our support team will take a look and get back to you as soon as possible.

Qode

Default-user

Hi, any news on my issue?

QODE

Hi,

We have just assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.

Qode

punit4 Purchased

how to access theme option menu just like in the demo to quickly change in theme

QODE

Hi,

Unfortunately this toolbar is for demo purposes only, and does not come with the theme.

Qode

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