387 comments found

Before I buy I wanted to try this to check if it worth to buy. I download this theme and try to install on my web site but I could not insatll in 2 days…. I drove me very crazy then I said to myself let me buy this and try again. I bought but it is still same…..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I can not download demo I can not install WPBakery Visual Composer if I install WPBakery Visual Composer. I can not go theme’s customization. and… and…

QODE
QODE Author

Thanks. Just assigned your ticket to support team.

Default-user

I know but nothing resolved still. No Reply. I requested my money back

QODE
QODE Author

Hi,

Sorry for the delay, please note that we are low on resources during the weekend. We have assigned your ticket to our support team, they will take a look and get back to you as soon as possible.

Qode

Replacing a Template Slider from Home Page with Slider from Another Template Page

Replacing Sliders and Carousels from one template page to another. I am a purchaser and currently implementing Strata for my client. My client has asked whether, e.g. I can swap out a slider on the Home page for one that is on another template page and remove the slider from the home page. The slider from the other page is a completely different slider and allows images to be expanded much larger than on the home page.

Is this possible? And if so, how is it done? Procedure, etc.? Also is this dangerous in not being able to take advantage of future parent theme updates? Any downside?

Thanks,

Stephanie Hughes Los Angeles, CA

QODE
QODE Author

Hi,

If you mean that you would like to replace this slider: http://screencast.com/t/6Q1XUhds

with this one: http://screencast.com/t/HIYZnWyE

then please note that these are both the Qode Slider and both the same, just with different images added and with the one on the home page not having auto slide turned on.

However, if you like you can easily set the slider from the “colorful-with-process” page as your home page slider. To do this, go to the “colorful-with-process” page from the back end and copy the slider shortcode from the “Enter Layer slider or Qode slider shortcode” field, and then go to your home page and paste that shortcode into the “Enter Layer slider or Qode slider shortcode” field in the home page back end (replacing the existing shortcode). Then you will have to go through all the slides in the new slider and replace the images and slide content for your own.

Hope this is helpful.

Qode

Default-user

Very helpful. It also defines the notion that the Strata Theme is in fact flexible enough to dispel any doubts as to its ability to accommodate a variety of designs for the client. Thanks so much.

QODE
QODE Author

You are welcome :)

Hello,

There is a bug for page transitions on the home page. When I am not logged in, I click on a different page and then click on the home page, and the page stops loading after the slideshow. I have to disable WordPress SEO by Yoast plugin in order for it to work. I also can’t disable page transition from fade. It still fades even though I set it to disabled. Disabling the plugin also fixes this. The site is http://dev.cchampions.com.

Daniel

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

fredbros Purchased

Hello, I bought your template :) just a question how can I modify the contact form field – I used the template contact page but I would like more options http://youorganised.com/contact/ like a drop down with different options, etc… I normally used contact form 7 plugin but i prefer your design….

Also I installed all your plugins and the layer slider wp plugin asked me to purchase it or to enter a code. I entered my purchased template code but is not working any ideas? many thanks.

QODE
QODE Author

Hi,

Could you please submit a ticket regarding these issues to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect the issues and help you solve them.

Qode

fredbros
fredbros Purchased

I sorted out some – but the main problem is the icons, arrows, social medias icons, search… do not show on firefox and chrome browsers, it works well with safari – here the website link: http://youorganised.com – please advise asap, this is becoming urgent. thanks

QODE
QODE Author

Hi,

This is probably happening because cross-origin access is denied for your site. You should paste this code to htaccess file that is located in WP installation directory:

<ifModule mod_headers.c>
   Header set Access-Control-Allow-Origin:  http://youorganised.com
</ifModule>

Hope this is helpful.

If this doesn’t help, please submit a ticket to our support forum at http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

sahussain Purchased
is the new update can solve my problem with visual composer http://qode.ticksy.com/ticket/339943
QODE
QODE Author

Hi,

We have assigned your ticket to our support team. They will inspect the issue and get back to you as soon as possible.

Qode

sahussain
sahussain Purchased

solved thanks

QODE
QODE Author

Great :) Thanks for the update :)

Selection of Online Responsive Design Test Tools I am implementing Strata for a corporate client, that includes 2 videos, parallax scroller, image carousel and 2 sliders. Very similar to the default model Theme.

What online Responsive Design Test tools should i select to go through a test phase? I want to setup emulation and physical test for all major browsers for desktop, tablet and mobile. Also, test for progressive enhancement, so when a video cannot be loaded for whatever reason, the fallback to load an alternate image or worst case descriptive text.

What online responsive design test tools should be used for testing Strata?

Thanks in advance.

Stephanie Hughes Los Angeles, CA USA

QODE
QODE Author

Hi Stephanie,

You should open strata demo site directly via this url: http://demo.qodeinteractive.com/strata/

You can just resize browser and check how responsiveness works. Also there are plenty of tools around: https://www.google.com/search?q=test+responsive+online&ie=utf-8&oe=utf-8

Qode

Default-user

I am looking for a testing tool that also includes support for progressive enhancement and fall back positions as well as performance. Something that tests for all major browsers and versions from Desktop, Tablet and Mobile. There are novice users who can claim that a video is not playing and therefore assert that the website is broken. I want to show where and how the site is working, where it is really working and where false claims can be denied.

sahussain Purchased
http://qode.ticksy.com/ticket/341146 please answer this ticket urgently all pics and google map disappear
QODE
QODE Author

Support will take a look.

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