294 comments found

  • Bought between 10 and 49 items
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  • Has been a member for 1-2 years
  • Most Wanted Bounty Winner
  • Sold between 10 000 and 50 000 dollars
ibrave Purchased

Hello, waiting for wp 3.9 compatibility of theme. could you tell me when you will upgrade theme. thank you

QODE

Hey,

We hope before May 1st holidays :)

Qode

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom
isodex Purchased

Hi,

I can’t seem to find how to add ‘share’ to the blog posts next to ‘like’ and ‘comments’, like this: http://demo.qodeinteractive.com/strata/portugal-2013-road-trip-gallery/

Thanks

QODE

Hey,

You should go to Qode Options > Social and enable it there for Posts.

Qode

Default-user
isodex Purchased

Great, thanks. Does the ‘like’ function actually work? When it’s clicked, it changes to 5 and does nothing else.

QODE

Hey,

It should. Please submit this problem to http://qode.ticksy.com so our support can take a look.

Qode

Default-user
isodex Purchased

But could the same person just click it 100 times?

QODE

It shouldn’t. That’s why we need to debug it.

Default-user
isodex Purchased

Ok, I’ll submit a ticket.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom
isodex Purchased

Hi,

The parallax speed won’t stay as zero – it goes blank when you save so I assume reverting to the default (1). How can you get it to keep at 0?

Thanks

QODE

Hey,

We can take a look if you submit this problem to http://qode.ticksy.com and include WP admin access.

Qode

Default-user
isodex Purchased

OK, thanks.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

This theme has an issue when using ‘Content Menu’ Rows. The JS causes scrolling lag and stuttering. Here is a video of what I am talking about: https://www.youtube.com/watch?v=ZJeJpuh5thU

Toward the end of the video, it is clear that the stutter corresponds to the JS that updates the style of the Content Menu Row items. You will see the scrolling stutter more and more, especially toward the end of the video. This happens on 3 different computers. If I refresh the page, it scrolls more smoothly for a moment, and then begins to slow down again. This doesn’t happen on any other pages.

I opened a support ticket, and received what I consider to be a technically unsound response: http://qode.ticksy.com/ticket/201639

If you wish to test the issue, it’s reproducible on your own demo, on this page that has a ‘Content Menu’ Row: http://demo.qodeinteractive.com/strata/about-us-new/

I am hoping that you acknowledge that this is due to unoptimized JS or another theme issue, and to let us know if there is a plan to fix the issue, or produce a patch.

matijaerceg

More info: when I check ‘Disable JavaScript’ in the Chrome inspector options, the scrolling becomes perfectly smooth. This is without refreshing the page. When I enable JS again, it immediately stutters again.

QODE

Hi,

I just assigned this ticket to support staff for review.

Qode

matijaerceg

What do you mean, exactly?

matijaerceg

To clarify: do you mean that you’re elevating it from whatever status it was before?

QODE

Hi,

We responded to your ticket yesterday with very logical explanation.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kofoe Purchased

hi is it possible to remove the line about this project in portfolio page? or instead rename the word project to something else? thanks in advance

QODE

Hey,

You can use this plugin to translate / rename labels of the theme: http://wordpress.org/plugins/codestyling-localization/

Qode

Default-user
kofoe Purchased

is it possible to edit a php file and not use plugin? i don’t care about the transalation

QODE

Sure. You can edit single-portfolio_page.php :)

Default-user
kofoe Purchased

and it is? where exactly?

QODE

It’s in the wp-content/themes/strata/ folder and search for About This Project text there.

Default-user
kofoe Purchased

found it sorry! :-) dizzy 10 hours on pc

QODE

Great :) No worries :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Sold between 50 000 and 100 000 dollars

hello still waiting for wp 3.9 compatibility of theme. plz upgrade it urgent. you told me before 1st may you release upgraded theme.

QODE

Hi,

We said we will do our best to deliver it before 1st of May holidays, but we are a little bit behind the schedule and we will do it next week, sorry for that.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Updated WP to 3.9. Visual Composer doesnt seem to work. I try to edit an element and nothing happens.

QODE

Hi,

We are working hard on it, but because of 1st of May holidays, we will be able to deliver solution next week. For now, use 3.8.n version of WP

Best

Qode

Default-user

thanks mate

QODE

You are welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kofoe Purchased

hi how to order the sequense on qode slider?

Default-user
kofoe Purchased

nevermind…found it :-)

QODE

Thanks for the update :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United Kingdom

Please can you tell me when 3.9 update is coming, as it’s now May 1st bank holidays and all my Fantastico sites have automatically updated to 3.9, although your site has not and as a result I have just missed a deadline on a job and been fined £500, so could you please give dates and stick to them

QODE

Hi,

It’s scheduled for early next week as we couldn’t test all new features of Visual Composer before 1st of May holidays, although we really tried to update all of our 15 themes before it. We are sorry to hear that.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United Kingdom

Actually have just read the comment above, will switch to a more reliable theme provider, and ask for a full re-fund, wont be buying anymore of your themes, and any theme that uses Visual Composer, thanks for wasting my time

QODE

We are sorry to hear that. We are very reliable, but we have 15 themes and we do upgrades very carefully. It’s easy just to pack new version of Visual Composer when it’s released, but then we would get many tickets asking us why margins and design changed with new version. We are testing every single feature of the theme with new version of VC and we have many themes using it, so it takes time for that. Of course, with that approach, we found small things to fix and that’s why this is only reliable approach. I hope you can wait for early next week when theme will be updated

  • Exclusive Author
  • Bought between 10 and 49 items
  • United States
  • Has been a member for 2-3 years

Hello, Great theme – Just wanted to know if this is known bug >>

From any header page (http://demo.qodeinteractive.com/strata/) If I goto about us > Common Elements (at top bar) (http://demo.qodeinteractive.com/strata/common-elements/) active state will stay for headers page.

I am having same issue with my website and would like to know if its being worked on?

QODE

Hi,

I can’t reproduce the problem. Can you please explain again each step I need to do in order to reproduce the problem?

Qode

Default-user

Here is demo link on my website – click on link than federal link than back on home >> http://tinyurl.com/nvf5dwb

Same thing is happening on your website but you have home button there so its not that clear. If you could help would be very helpful!

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ so our support can work on it.

Qode

Default-user

Hello, Submitted ticket – Hoping to get this fix asap. >> #208809

Thank you!

QODE

Thanks. Just assigned your ticket to support team.

Default-user

?Great hint from support! Got it figured :-)

Thank you!!! Rated 5 star :-)

QODE

Thank you very much :D

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, Some news about 3.9 update ? There’s a lot of bug with strata theme on this version. When will it be available ?

QODE

Hi,

We are publishing it later today :)

Qode

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

This appears to have retina ready icons, but no retina support for logos? I purchased this theme under the assumption it had retina logo support.

QODE

Hey,

Just upload logo twice the size then it’s now and you will get retina logo :)

Qode

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Eighty6 Purchased

Hello…Great theme! I cannot seem to figure out how to get rid of the “Strata is a unique WordPress theme for presentations or portfolio website.” and the purchase button that shows up on the homepage. Any help with this would be appreciated. Thanks!

QODE

Hey,

You should go to Appearance > Widgets > Content Bottom :)

Qode

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi
Is there a way to add a portfolio gallery with other projects in a single project portfolio? I didn’t see this option. In Qode Portfolio all I add is for the same project. I would like to add a gallery with images for related projects by category.
Thanks,

QODE

Hi,

Unfortunately, we didn’t implement that option.

Qode

Default-user

Can you share this page code http://demo.qodeinteractive.com/strata/icons/#icons_content_boxes I need the Icons in Content Boxes
Thanks

QODE

Hey,

Those are: fa-android, fa-desktop, fa-coffee, fa-microphone.

You can see list of icons here: http://fontawesome.io/icons/

Qode

Default-user

Sorry, I’m not looking for the icons. I’m looking for the boxes with the icons align center and button

QODE

Hey,

They are built in Visual Composer, so it’s hard to share the code. Can you import demo content and start from there?

Qode

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United Kingdom

hi Qode,

i use qode slider on the home page, as video slides. but on iphone and mac (safari) doesnt work. just showing images… :/ whats the problem?

QODE

Hi,

Video can play on IOS devices, that’s why it’s disabled. IOS devices open video in native player.

Qode

molnarbalazs

and which included slider can i use for video-slider what is working on ios?

QODE

Hi,

You can check LayerSlider, but not sure if it’s working on IOS devices.

Qode

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Qode, I’ve just updated the theme, but the visual composer still doesn’t work correctly. It’s almost three weeks that I’m waiting for the full compatibility but I continue to have this kind of problems. Please let me know when you are going to fix it because I can’t go on with an important website and project. Thanks

QODE

Hi,

What exactly is the problem? Please submit ticket to http://qode.ticksy.com and include WP admin access so we can inspect the problem.

Qode

Default-user

I think that the problem is in WP Bakery visual composer, since when Iìm going to update it, the system tell me that there is an error unzipping the file. Can you update it for me?

QODE

Sure. Just submit ticket and post ticket ID here.

Default-user

Here is it #209426 :-)

QODE

Just replied with question. Please reply back to ticket :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United Kingdom

how can i change the qode slider text animation? its from bottom now, but i need from right. thx

QODE

Hey,

You can only change this in the code. You can submit ticket to http://qode.ticksy.com/ and our support can show you where.

Qode

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Do you offer refunds to dissatisfied customers?

QODE

Hi Matija,

We saw your rating and we would like to give us a chance to work with you on your issues. Please let us know if that’s possible. If not, you can ask Envato for refund, as they are responsible for selling our items, and also for refunds.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,
Besides normal and footer_logo do I really need light, dark or sticky logos?
I don’t think. It works without them. So my question is, how can I remove these unused logos?
I already remove them from the Qode Options and also erase them from folder. But, it’s still loading the files.
How can I stop that?
Thanks,

QODE

Hey,

We should take a look at your web site and your current setup, so please submit ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

Default-user

Thanks for your reply. However I’m still working in local. But you can see in your demo because you get the same problem too at http://demo.qodeinteractive.com/strata/ you have 4 logos load but only one works at the top header

QODE

Hey,

Those logos are used when for example slide requires change of logo from dark to light or when you want different logo with sticky menu if enabled. I agree that in current setup they are not used, so it’s best to link all logos in admin to same image, so there is no performance issue.

Qode

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