336 comments found

hi Qode,

first of all, i love ur theme. rly :) second: i read about your “tooltip”. can u inform me, send code or guide me? if its possible, i need this feature. rly thx.

QODE

Hey,

Thank you very much :)

Sure :) Just email this request to support@qodeinteractive.com :)

Qode

I am having a hard time getting my responsive image to look like yours here: http://demo.qodeinteractive.com/strata/any-size-image/

It is actually putting the image behind my navigation…..

Please advise: http://convention2.floridarealtors.org/hotelandtravel/

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you :)

Qode

Hi, I just send you a Ticket: #183306 about the demo content. Can you assist me in my local installation? Thanks,

QODE

Thanks. Support stuff will take a look and reply to your ticket :)

Hi,

your css about “cover boxes” bug, can u fix it please ? I using last theme version, see capture here

Thanks

QODE

Hey,

Please submit this problem to http://qode.ticksy.com/ so there is reference about it and so other developer can take a look.

Qode

QODE

Thanks. Our support stuff will help you as soon they get to your ticket.

What’s the font used for logo “strata” ?

thanks for help

QODE

Hey,

We used Brandon Grotesque font.

Qode

Hi! Great theme!
Is it possible to see the screenshots of the theme options?
Thanks in advance! :)

QODE

Hey,

Thanks a lot :)

Just request admin access to our test site by emailing us at support@qodeinteractive.com (please ignore auto-reply message).

Qode

Hello,

I am trying to update the visual composer, howevr I get this message:

Downloading package from envato market…

Error on unzipping package

Return to Plugins page

Please help?

QODE

Hi,

You need to deactivate and deinstall current version and then to install new one from strata/plugins folder.

Qode

jamessavino1

Awesome….one more thing…some of my pages dont scroll….why would that be?

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ so our support stuff can debug the problem :)

Qode

Hey! first of all thanks for all the help so far. You’ve been great.

I have a couple more issues,

1. how do I get rid of “Sorry, no posts matched your criteria.” at the bottom of the home page? I do not see any code either editing page or in the settings.

2. The site is running pretty slow for me and has been since I installed it. any ideas?

Thanks! Brendan

QODE

Hey Brendan,

Please submit all problems to http://qode.ticksy.com/ and include WP admin access so our support can debug them.

Qode

Default-user

Thanks, I made a ticket earlier today.

QODE

Thanks. Our support is handling tickets from oldest to newest and will also handle your ticket :)

Hi, I wonder if it is possible to insert featured posts slideshow, like the image link below.

LINK OF THE IMAGE

This response is decisive for purchasing the theme. If you have a better alternative slideshow posts, be grateful too. Thanks!

QODE

Hey,

LayerSlider included states in their features that you can build dynamic slides from posts or pages: http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246

Qode

Hey Can You Please Tell Me How To Add Portfolio Images In Portfolio ???

QODE

Hey,

You should add them in Qode Portfolio section below editor while you edit portfolio item.

Qode

Hi I really like this theme but am concerned about certain things. I have added the mockup for the website I am going to create. I just want to be sure that I can add a side bar as shown in the pages.

http://www.sitecraft.net.au/e-brochures/new_site_mockups/home_page.jpg http://www.sitecraft.net.au/e-brochures/new_site_mockups/Category_root_page.jpg http://www.sitecraft.net.au/e-brochures/new_site_mockups/Category_page.jpg http://www.sitecraft.net.au/e-brochures/new_site_mockups/Product_page.jpg

Will I be able to use strata for my designs??

QODE

Hi,

Thank you :)

Please submit those questions to http://qode.ticksy.com/ so someone from our design team can review them and get back to you :)

Qode

douvan Purchased

?Hi, (posted in Ticket: #185960)

I’m hoping to resolve the issue without having to grant Admin access to you. (no offence) I’d rather understand the issues and make the repairs.

strata and strata-child theme folders have been FTP using binary mode. My WP installation is in a sub-folder.

1/ Plugins will not install with strata-child theme active. Plugins do install with strata theme active. Is this normal?

2/ Does the demo content need to be installed with the strata-child theme active or the strata theme active?

3/ I like this theme a lot! If working with the child theme is so much trouble, can I just delete it and work with the main theme alone? I understand that future theme updates would cause loss of my code modifications, but I’m willing to manually make my changes if it means avoiding the child headaches.

Thanks for your help!

QODE

Hey,

Our support will take a look at your ticket now.

1) Just activate main theme, install plugins and then activate child theme

2) It should get installed with main theme active

3) Yes, you can use whatever you want. Child theme is fully functional upon you set demo content, so there is no reason for no using it at all.

Qode

Hello, Is very useful coud work on the css for a single page like this template. What is the name of this function? Maybe visual compose? all the you template have got this features?

Thanks

QODE

Hi,

I am not sure I understand your question, can you please explain it better?

Qode

i-theme Purchased

Hi,

May I know this theme have including all the demo data ? including the photo and the sample video on home page ?

Thanks

QODE

Hi,

of course, our theme comes with all demo data that you see on our theme’s demo site. We have one click import option available that will import demo content, widgets and media files.

Thanks for your interest in our theme :)

Best Regards

Qode

Is ist possible to disable the parallax effect in the Qode Slider? I want that the text leave with the background while scrolling.

QODE

Hi,

please submit ticket to http://qode.ticksy.com/ and our support stuff will give you all necessary code. :)

Best Regards

Qode

Hi, I can’t change the submenu color so looks like the demo. Please take a look at the image attached. Left is the demo with header menu and submenu in dark/transparent and right is mine with submenu in white. Tried to change many colors but no look, it still looks white all the time.

Look at the image below: http://s29.postimg.org/kiduqw6s7/menu.jpg

Is there a specif place to change the submenu background color?

QODE

Hey,

Did you submit ticket? What’s your ticket ID? Please post it here so we can take a look at your configuration.

Qode

Default-user

The ticket is 189097 please tell what I have to do. I had the Subway installed but did a full reset in database

QODE

Thanks. Our support is handling your ticket.

Hi.

I’d like to know if all the demo content used in this theme has been created with Visual Composer or with shortcodes.

QODE

Hey,

It’s been created with Visual Composer :)

Qode

Hi Guys,

Just wondering whether you’ll be updating the Visual Composer to the latest version. Am I right in thinking I cannot update it from Code Canyon directly?

Thanks very much!

QODE

No problem. What’s your ticket ID?

QODE

Thanks. I’ve assigned it to support stuff.

Can you please answer my Ticket: #188895 open yesterday about why I can only choose Header Fixed Right to display in the Sidebar of Blog Single Display and none of the other widgets? And why if I choose Header Fixed Right, CSS doesn’t work? Thanks

Default-user

Thanks for your reply

QODE

Thanks :)

Hi there… i bought your awesome theme, but I can’t install the demo content. This was my way: Dashbaord – Qode Options – Qode Import – Option: All – Option_ Import attachments – Import. The result is “100 % – Import is completed. If I take a look into to the pages menu of the dashboard, there are only the example page of wp. Although I took a look in the menu. I found there the following message if I display the option “show all”: Warning: implode() [function.implode]: Invalid arguments passed in /var/www/web415/html/de/wp-admin/includes/nav-menu.php on line 329. Can you please give me a hand for this problem? Kind regards

QODE

Hey,

Thanks a lot :)

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can inspect the problem?

Qode

Default-user

Hi… I opened a ticket at your portal. The ticket number is #190530. It would be pleasant if you can give me a fast response :-) Thanks a lot. Kind regards

QODE

Thanks :) Our support will handle your ticket now.

by
by
by
by
by
by