387 comments found

I need your help: I want that the image in the QOde Slider changes it size when I open with Iphone or other resolution, becaus I need to show the whole image – you understand?

QODE

Hi,

Please post this request to http://qode.ticksy.com/ and include link to your web site so we can take a look.

Qode

QODE

Hey,

Network where our server is located in under maintenance and our demo site might not be reachable from 10:30 CET until 11:00 CET.

Thanks for patience

Qode

QODE

Hey,

Server is up again :)

Qode

ASLized Purchased

It seems like I need to add Visual Composer license key before everything is fully functional. Where do I find it unless I’m required to purchase the plugin at an additional cost? Thanks!

QODE

Hi,

You don’t need license key for VC, you just need to install the plugin that is provided with theme. If you still have problems you can submit a ticket on http://qode.ticksy.com/ and past us a link to your site with temp admin access, so we could take a closer look.

Best

Qode

interested in your theme.. can the menu be put under the header? / slideshow? thanks!

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ and our support staff will help you to setup it :)

Qode

Default-user

Already did ;)

QODE

Thanks. Our support will handle it tomorrow, as it’s already 11pm here :)

kofoe Purchased

a quick question..in animated icons with text can i place my own icon>? and if yes in what size please?

QODE

Hi,

icons with text shortcode has support for custom image as an icon. You can also choose from predefined sizes of images.

If you have any issue with it please submit your ticket to http://qode.ticksy.com/ with link to your site and our support stuff will help you :)

Best Regards

Qode

Default-user
kofoe Purchased

thanks a lot

QODE

You are welcome :)

kofoe Purchased

congratulations on your theme…. sorry to bother again i need a little help if you please. Your theme is working with wpml and i wish to have different footer text and this footer could change whenever i change the language….could you please tell me what exactly i should do?

QODE

Hi,

unfortunately, social share can’t be added automatically to all pages. You’ll have to add social share shortcode manually on the pages where you want it.

Best Regards

Qode

Default-user
kofoe Purchased

ok thanks a lot

QODE

You’re welcome

Qode

Does this theme allow completely transparent headers and an option to add a light or dark version of a logo?

QODE

Hey,

Yes, it does :)

Qode

Hi. Love the theme! Is there any content you can provide so we import to the theme to start working on it? Maybe the content you have on the demo?

QODE

Hey,

Thanks a lot :) Yes, there is one-click import demo content feature with the theme :)

Qode

Hi
Is there a way to set button to center after text in call to action box?
Thanks,

QODE

Hi,

unfortunately no, there is no such option for our call to action box. You can align button either to the left or the right part of the call to action button, but this can be achieved with some custom css. :)

Best Regards

Qode

Default-user

Thanks for your quickly reply

QODE

You are welcome :)

I just send you a mail to ask you about the tooltip feature.

QODE

Just replied :)

Please reboot your server. I am trying to download the demo content and the download only gives me partial content. I selected all and import attachments, but I still seem to be having trouble.

QODE

Hey,

It might be execution timeout limit of your server. Can you try to increase that?

Qode

Hello. I just bought your theme. It is nice that you can replace the loading image, but once you replace it, it becomes static and does not rotate like the initial animation. Is there a way we can make it rotate? Maybe some custom CSS or something? Please advise. Thanks.

QODE

Hey,

Loading image is animated gif, so you will need to upload image that animates :)

Qode

mercury9

Thanks. I bought CENTRAL also and asked you to tell your developers to add this loading animation function almost a year ago and you said they would, but they never did. Will you tell them to finally do it now??

QODE

Hey,

Please submit this request to http://qode.ticksy.com so we have it there until it’s resolved.

Qode

Hello, I have the same problem as steve3434. I am trying to download your demo content, widgets and options for 2 days, but nothing works – i see only “The import process may take some time. Please be patient. 0%”. My patience is gone already :). Do you have other options to download this? Thanks.

QODE

Just replied to your ticket :)

Default-user

wow! thank you so much!! you’re the great! :)

QODE

Thanks a lot :)

kofoe Purchased

hi i am trying to insert in portfolio icon shortcode but when i select it nothing is inserting in the writing area in order to modify it.

QODE

Hey,

We can take a look if you submit ticket to http://qode.ticksy.com and include WP admin access.

Qode

kofoe Purchased

Hi again i wish to remove About This Project in portfolio page how to remove it?

QODE

Hey,

Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access and our support will help you :)

Qode

Default-user
kofoe Purchased

ticket placed

QODE

Thanks. Our support is handling tickets from oldest to newest and will handle your ticket :)

Hi there,
Do you have any idea why the second strata-video-section in my homepage is not working in my Firefox version but yours do? Thanks,

QODE

Hey,

Try to add this to .htaccess file:

AddType video/webm .webm

Qode

Default-user

working, thanks :)

QODE

Great :) Thank for the update :)

Hello, sir.

My client give me this theme. I use wordpress importer plugin to import .xml file to get the demo content. But This does not appear to be a WXR file, missing/invalid WXR version number.

What can i do now? urgent help need!!!!. I want to make fully like this.(demo.qodeinteractive.com/strata/)

Thanks

QODE

Hey,

We have one click demo import feature under Qode Options. You can submit ticket to http://qode.ticksy.com/ and include WP admin access and our support can run import for you.

Qode

Hi, love this theme!

Is it possible to add mega menu in the top menu? For example “About us”, I would like to have an contact form there and a video?

Thanx! / andreas

QODE

Hey,

Thanks a lot :)

Yes, you can add widgets to mega menu. We don’t have contact form styles to fit into menu, but we can help you with custom CSS :)

Qode

antid33

Ok, sounds great! :-)

Thanks for you quick reply! :-)

QODE

You are welcome :)

kofoe Purchased

Is it possible to change the phrase about this project in portfolio page and rename it to something else or even delete it?

QODE

Hey,

You can rename any label using this plugin: http://wordpress.org/plugins/codestyling-localization/. It’s generally used for translation, but it can also be used for renaming :)

Qode

samh25 Purchased

Hi there,

I’m wanting to insert an html & mailto link in the ‘Description’ section of the ‘Team’ shortcode?

How would I go about doing this? When I try, it just comes out blank at the moment.

Appreciate your help!

Cheers, Sam

QODE

Hey Sam,

we can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

Default-user
samh25 Purchased

Thank you – have done. Ticket: #197390 :)

QODE

Thanks :) Our support will reply :)

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