4374 comments found

JD_white Purchased

Trying to find the licence code for this theme for the support as some how ive managed to remove the slide show from my site and cant get it back.

how do i get the info when i click to get it i just get information about it ?

thanks in advance

kaptinlin

Hi Joe

I see you posted on the forum (and thus found your license certfiicate here at themeforest with your license code) and I gave you a response, That was about 6 hrs ago.

Please provide any followup in the forum thread.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

ecommbiz Purchased

Very quick question, is there a shortcode to hide certain things from mobile view, as well a way to enable the slider only for desktop view?

Thanks

kaptinlin

Hi ecommbiz

Do you know of any theme which has such ability? In respect of this matter, as per our support policy, I would ask that you post this question on the support forum, along with any additional info you have. We can then assist you.

As we note in the Support tab and the Item Details tab content, all support on any questions from users is by way of the support forum.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

ecommbiz
ecommbiz Purchased

Sure I will post on support,, um as to your questions every single Joomla theme I have ever work with, as well as Many other wordpress themes.

Is there a way to change the font in the menu to a google font??

Thanks!

Marie

kaptinlin

Hi Marie

Of course! Use of the fonts including customizing is described in the help fields within the theme, and also in the documentation. As well, the support forum has plenty of threads on usage of fonts for purposes such as this.

I suggest you give the help fields in the Font Panel a quick review – the Google Font Custom CSS field help text in fact has an example of applying the font only to some navigation.

Should you have any further questions in this regards please post at our support forum as this is where all theme support is provided.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

ousa Purchased

Can’t find the Item Purchase Code on the downloads ? to be able to register in the support forums , please

kaptinlin

Hi ousa

Please follow this link to see how you obtain your license certificate at Themeforest. They have made it overly complicated for users to obtain it, but this link will bring you to a page with a picture of how to obtain it:

Obtain your license certificate at Themeforest

It is not part of the theme download package but is obtained separately in your Themeforest account.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

ropie Purchased

Hello, can u help me how to setup slideshow at my page with revolutions slider? i try so many time too fix it

kaptinlin

HI ropie

I ask that you go to the support forum and post your question at it, as this is where we deal with all support matters. The link is found in the Support Tab above.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hello I have the original striking theme which I love and have no problems what so ever! My only problem is that my WP Easycart is not compatible with the original 3.5.1 version of wordpress I am using with the striking theme. Can I update my current wordpress version to the latest available with my original striking theme or striking multiflex? What is the best possible way to go about this?

Default-user

The only reason I am asking is because I have been told if I update my wordpress version it could break my site…....

kaptinlin

HI Delgado

Who told you that and why?

I do not know what version of Striking original you are running. I suggest you register at the Striking Support Forum:

http://kaptinlin.com/support/

and create a thread in the updates category with some info such as your Striking Version, your website url, etc.

We will reply. We don’t provide support here, but rather it is at the support forum.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

version 5.3 seems to be missing the Revolution slider.

kaptinlin

HI John:

Version 5.3 is the update of the original Striking theme and does not contain the Revolution Slider. All of this is explained on the support forum as is how to update to Striking MultiFlex which does contain the Rev Slider. Please see the Support Tab above for more information.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Hi there,

When I try and activate the plugin, I get the following message:

“Plugin could not be activated because it triggered a fatal error.

Fatal error: Cannot redeclare class UniteFunctionsRev in /nfs/c11/h02/mnt/192225/domains/domainname.com/html/wp-content/plugins/revslider/inc_php/framework/functions.class.php on line 3”

Kindly help and assist

Thanks!

kaptinlin

HI KPS:

Did I not see a post from you on another matter recently at the support forum? Why post here when the theme support is at the forum?

Please cross post on the support forum, and if I may ask, is this error stemming from loading the plugin externally? Striking 5.3 or Striking MultiFlex, version of WP, etc.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Default-user

Sincere apologies, I will be creating a ticket on there. :)

ecommbiz Purchased

dual maps not working?

kaptinlin

Hi ecommbiz:

Per our support policy please post any questions you may have about usage at our support forum, the link is found in the Support Tab above.

In your thread at the forum please advise what you mean by “dual maps” not working as it is not clear what you mean. Please post a link to your site page in the thread as well, if possible.

There are no restrictions on the number of google maps one may have in a page. Here is a page in the demo containing several gmaps in the header, sidebar , page content and footer content:

http://kaptinlin.com/themes/strikingr/shortcodes/google-maps/

Best Regards
Striking Team
Paul

MultiFlex = Your Site Your Way!
ecommbiz
ecommbiz Purchased

ehh. you guys have the correct intentions, there are just a lot of variables that can knock other things out

pebcak Purchased

hi, have a weird problem here: i want my submenu background color to be #397a5d

the most left sub level of main menuitem http://tzofim.domysite.nl/nl/ is perfect, but the submenu of top left menuitem http://tzofim.domysite.nl/he/ is transparent. tried all the css tricks i found here, but to no success.

i have WPML installed here.

please advise

kaptinlin

Hi pebcak:

Per our support policy please post any questions you may have about usage at our support forum, the link is found in the Support Tab above.

Please include in your forum thread the versions of WP, MultiFlex, WPML you are using.

At the support forum you can also find MultiFlex 1.0.3.1 version and you can install it. But I think the issue you are having, which I have not seen in any other rtl site, is not theme related. We don’t have any reports from other users on the issue you are having.

So an option you can try to see if the matter is plugin related is to turn off all your other plugins (don’t turn off wpml), see if the menu is restored, and then turn them on one by one.

BTW, you have to be using the latest version of wpml. IF you are using the older free version that was last available at wordpress.org, it is not wp 3.9 or multiflex compatible. You have to be using the current release version from wpml.org.

Please advise back in the forum thread you create.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Default-user
pebcak Purchased

copy-ing rtl.css from striking_r folder to root of child theme did solve my problem.

Thanks Paul from Kaptinlin support!

kaptinlin

HI pebcak:

WP in fact has, in our opinion, an error in the way it calls for rtl css when a child theme is loaded. All other theme css can sit in the parent theme, but the function call for rtl requires it be in the loaded child, when in fact it should follow the behaviour of all other theme css.

As child usage with rtl is uncommon (and most themes do not even have childs) we never happened across this matter in the past. While we could bundle the rtl.css in the child – the solution we gave you, I think a simple line of code added to the child functions will make it unnecessary.

When I release Striking 5.3.1 you will see what permanent method decided upon, in the changelog.

Thank you for cross posting at the support forum. That is the place all theme usage questions should go, and as you saw, we tackle them quickly.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

I used the earlier version of striking and it was working perfectly. Suddenly my video lightbox stopped working. I had a page with vimeo albums which were showed in a frame. Now after the wordpress upgrade i am seeing only one video from the album. I investigated and it seems like a theme issue. Will buying this 5.3 version resolve my issue ? My website is www.crackverbal.com. We use sliders. Will that stop working after my upgrade?

kaptinlin

Hi Shreekala

It sounds like you have a mismatch between your Striking Version and your WP version.

You do not need to “buy” the latest version. All updates are always free.

Please post at the support forum (link is in the Support Tab above) indicating the versions of wp and Striking you are currently running, and a team member will assist you.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

https://www.sendspace.com/file/9hkx19 is the page where you can see the problem

I’ve used the Striking Theme on a couple of customers sites, I had 2 more clients that wanted sites built from viewing the 2 sites I have up.

Is Striking really being discontinued?

Will support for future WP updates be available?

Do you have a similar theme to suggest for my next purchase?

thx

-sam

kaptinlin

Hi Sam

Striking MultiFlex is not being discontinued. The original Striking theme (which was non-responsive) is deprecated, with Striking MultiFlex taking its place. This is all explained in great detail in the Striking support forum in the release threads.

Any user who was using the original Striking (also known as Striking Portfolio Premium WP Theme) is able to update to Striking MultiFlex for free -> what we did is we simply replaced one theme with another in our account here at Themeforest.

From a user perspective, effectively they got a new theme for free! :D Any of your customers still on Striking can just log into their Themeforest account, go to their downloads page, and download Striking MultiFlex – that is what will show now in their purchase section. We have instructions on the forum about how to update and the steps involved.

As well, we recognize that some customers, for varying reasons, cannot update from Striking to Striking MultiFlex (they may have custom code which needs to be modified for responsiveness first, etc). So we are continuing to support Striking Original with updates which are available via the internal update function within the theme. So if you have a site that has Striking 5.2.2.3 installed for example, in the dashboard there would be a notification indicating Ver 5.3 is available for install. We release these updates via our own api.

We will continue to support Striking original until we see no more users are updating via our Update API. In fact, we are in the process of releasing Striking Ver 5.3.1 and the update notification should propogate shortly…...

As Striking original is deprecated (ie it is no longer being sold) our support in respect of updates is focused on maintaining compatibility with WP updates. So when WP updates, we will make certain the theme functions work in the new WP version. But, as the theme is deprecated, we are not attempting to add any new functionality to Striking Original. For that, users should switch (again, I note this is free!!!! ) to Striking MultiFlex.

So when WP updates to ver 4.0, we would also update Striking Original (in fact we have already tested with WP beta4 and it seems so far that all is good).

So I am unclear on where you heard “Striking” is being discontinued, and perhaps the confusion is on which “version” : Original vs MultiFlex.

Sam, I suggest you log into the forum and send me a personal message via the forum messaging feature (find my name in a thread and click on it, and then you will see a link to send me a personal message which is also private) and include your skype id, and I will contact you on Skype and we can speak directly.

Don’t worry! Nothing is kaput, far from it in fact…..

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Jetjouster

That was totally my fault for not reading it closer. I do apologize. Rereading it, it makes perfect sense. I’ll be purchasing 2 more in the very near future for clients. Thanks so much for such a rapid response and your support. -sam

Hi! I bought a website that uses your theme. I need support for it please. Could you please take a look I have tried several adsense plugins and none works. also need minor css change. Could you offer support for it? I can pay for your services

thanks!

kaptinlin

Hi rtomancini

Yes, we can provide paid support for you on matters. Do you have a skype id?

If so, please email it to support @ striking support . com

(without all those spaces which are to deter bots).

Do you know if the license for the site is even legal? When you bought the website the seller should have provided you the purchase code for the theme.

Its evening my time on Sunday, so you are welcome to reply here as well as sending the email, but be advised we won’t be replying until Monday.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

by
by
by
by
by
by