4359 comments found

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
iMiiC Purchased

Please Help! I bought the theme Striking today. Which I like very much and I understood almost everything. But I have problems with Slideschow at Home-Site. I read the documentation and follow it. Created categories and add images as “add file” and i have the some pictures in the Category, but they were not displayed. Only one image, created as a featured image, will be viewed. I put some more images in “Slider Items”, but I see only one. Wenn I try look the Slider Items in “Edit Item Slider” it will always show error message “404 – Not Found”.

The forum I’ve read through, unfortunately not found on this issue. Also, unfortunately, on the site support, I can not register because of me “Item Purchase Code” is missing. I bought the theme as a regular license.

I’m totally frustrat! Spent hours to solve this problem…. What am I doing wrong? How can I make it right?

P.S. My WP Version is 3.5.1 and

Excuse my englisch, please…. Best Regards, iMiiC

kaptinlin

Hi iMiiC

First, thank you for purchasing Striking.

There is no need to be frustrated, and furthermore, when one encounters a difficulty, one should immediately go to the Striking support forum -> see the Support Tab above, register per the instructions, and ask for help with a new thread. Not only will support team members help, but our users offer each other help as well.

As well, please go to this link:

http://www.strikingsupport.com/tut-videos.zip

and download this video package. One of the videos in the package is is on how to set up a slider, answering all the questions you have.

As well, sometimes the problem is that a user has not installed properly. If you post at the forum, one of the support team will respond to you, and in a situation like this we are more then willing to go to your site and confirm your installation is correct.

I am not sure what country you are in. We have support team members in North America, Europe and Asia. If you can post on our forum in the next 12 hours, one of our members will contact you and assist you same day.

Best Regards
Striking Team
James

Default-user
iMiiC Purchased

Dear James, many many thanks for your quick reply and the video. Now I’m doing everything correctly and it works! Super! I would still like to register for support, but I get nowhere “license Certifikate”. In my account does not exist :-( Can you help me with registration? Because without this “license Certifikate” is not my registration on …. My country is Germany.

Kind regards Iryna M (iMiiC).

Default-user
iMiiC Purchased

P.S. I find the Item Purchase Code. Thank you very much!

kaptinlin

Hi Iryna

Glad to here you are all on track. You should probably think about updating to the responsive version of Striking soon. I will have a preview video up this weekend.

See you on the forum! Say hello anytime!

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi iMiiC,

Do you intend to make this wonderful theme Responsive and Retina ready please, and if so, when?

Thank you – John

kaptinlin

Hi John

Thank you for your interest in Striking. I think your question was for us at Striking, not for iMiiC who is a purchaser of Striking.

Striking actually already exists in responsive form – it is a free update for all our users, and shall very shortly replace the current Striking as the official version of the theme here at Themeforest. It is an update, so all current legal owners get it for free. Right now it is still in Beta form, although we have been updating the beta continuously for several months, and so it is now almost 100% in format for official release.

We have several threads on the forum for the responsive version, and many of our users have already updated to it.

And if you thought Striking regular was wonderful, you are going to be blown away by Striking Responsive. It has all the features of Striking regular but many, many, many new ones added as well.

We are in the process of updating the beta version to the user base today, and on the weekend, intend to provide a brief video or two for all to view on it.

The only thing I have to advise is that Striking Responsive does not retina native to it. We instead recommend using the retina plugin WP “Retina 2x” available in the wp codex for free, which does an excellent job and works fine in Striking Responsive. It is five star rated, well supported by its developer, and in fact provides more image control for this purpose then most retina ready themes.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jbirong Purchased

I’m attempting to use framed boxes (two boxes, half of the screen each) and would like to know if there’s a trick to making them the same size. Using
and the like never seems to even them up.

kaptinlin

Hi jbirong

We ask that users register and post at our support forum. This is our support policy and it is clearly indicated in the Support tab above as well as in our Item Details where we discuss our support.

When you post at the forum, please post a link to the page. One of the support team will visit the site, and get back to you.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

your theme is indeed one of the best in terms of costumizability but, in my opinion, is falling apart desing wise, looking a little bit old. Is the new responsive version going to revamp the look of the theme making it more 2013? Thanks in advance,

kaptinlin

Hi Daniel

Yes.

The responsive version is already out in beta form for our user base, you just need to be visiting the forum to obtain access to it.

We released a new beta of the responsive version yesterday, and you can go here to see a brief preview video of some of the newest features added:

http://www.strikingsupport.com

Striking has been totally overhauled and updated to the latest standards in the Responsive version, and has hundreds of new features, with 4 new sliders including the Revolution and Ken Burns sliders. The reaction from users has been fantastic, and yet the new theme has been written so that one can actually update their existing site without losing all their prior work, a flaw of every other theme that has attempted to change frameworks.

You will love all the new features, flexibility and call to actions in the responsive update. And it is an update, so it is FREE for existing users.

Best Regards
Striking Team
James

  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars

Very nice theme :)

kaptinlin

Hi Vicky

That is very kind of you to say. Kaptinlin and the support team are hard at work on the responsive update. You can see a preview of it at the link I provided in the comment above to Daniel Roca

Best Regards
Striking Team
James

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Just a heads up to anyone else reading. I bought this theme a few days ago, and it is amazing. The new responsive theme is available to download also which was an extra treat. The support that these guys give is amazing, I’m very happy with it and if anyone out there is a beginner or DIY’er you can’t go wrong with this theme.

You wont be disappointed.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just bought this theme and when i try to upload the .zip fil into wordpress 3.5.1 i get this error, “The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.”

kaptinlin

Hi Modestmouse89

If you go to the Support tab above, you will see that there is a note in the tab “Common Wordpress Installation Issues” that comes from Themeforest itself (right below the green box indicating that we provide support at our forum, not here), about how to install the themes properly, and links on help for this. Your problem is not theme related.

Likely, you did not unpack the the zip you downloaded from themeforest, but rather tried to upload the whole thing using the wordpress Install Themes function. The links themeforest provides will get you on the right track.

Should you still have issue afterwords, then please follow our guidelines for registering at our support forum, where, as thousands of user can attest, we will support our theme and any usage questions you have.

Please do post back that you resolved your installation matter after following the Themeforest guidance, or post at the forum and we will assist you.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to put the menu above the header/logo?

kaptinlin

Hi bridgesongs:

The theme native function is for the menu to appear where you see it.

A quick modification to the header file in Striking would allow it to be moved, although you might have to do a touch of custom css. Striking also has a header top widget area, and one could build a menu via url links, or use the custom menu widget in the header, as examples of alternatives.

As well, one can use the Ubermenu plugin in Striking.

Thank you for your inquiry into Striking. You might want to visit this site:

http://www.strikingsupport.com

to check out the responsive version of Striking, and you can watch a video just posted about some recent changes to the latest beta of the forthcoming update of Striking.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
cadren Purchased

Great Stuff! We love it!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • United States

Where can I download the demo content for the site setup you show? I dont see it anywhere on the support forum or your download area?

kaptinlin

Hi contivision

In the Themeforest package you downloaded, once you unpack it, one of the folders is “demo” and in it you will find the xml package, and the txt file containing the Striking options, which you copy and paste into the Advanced Panel/Import & Export/Import field. The xml file of course you use the wordpress importer plugin to import.

For Striking Responsive, which is in beta form, there is no demo package yet, although at the time of release we will have a new demo for it.

Should you have any other questions, please go to the striking support forum, as per our policy noted in the Support Tab above (which it appears that despite all of Themeforest’s recent work on this feature users seem determined to ignore, despite the fact service is much more frequent at the forum).

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
laimonis Purchased

Just updated the Theme – and can not figure out how to ELIMINATE the “title” bars that appear above and below the Title of the Page…and also above and below the homepage Banner.

I thought there was a simple option….

kaptinlin

Hi laimonis

I am not sure what you mean by the “title” bars. In the Striking General panel/Header Settings are settings for turning off the tagline, and the site title is easily deleted by going to WP General settings and emptying the field for the site title.

it also sounds like you are asking how to turn off the breadcrumbs, and that is found in the Striking General Panel/Page Layout tab settings.

We don’t provide theme support here. As per our policy very clearly stated in both the Support tab above, and in the Item Description, the place for support is our forum.

Should you have any further questions about the matter, please register and post a new thread at our support forum. You can also upload screenshots (which you can mark up using photoshop, microsoft paint, etc) to your thread.

Most likely there is a setting, but as I am not quite sure what you mean, I hope the above got you on your way, and we of course will gladly assist you further at the forum.

Best Regards
Striking Team
James

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
crichh Purchased

on what date does the striking responsive? please! =)

kaptinlin

Hi Crichh

I think I answered your question before on the prior page. I am not quite sure why you keep on posting here when you can, and should be at the forum posting in the dedicated responsive thread, where this question and many others about responsive are answered.

It contains answers to all questions, and is updated frequently. And later today it will have more info for you.

Best Regards
Striking Team
James

Default-user
crichh Purchased

Thanks, passes can not get used to the forum, but there between and read it seems that the launch is near, just say that it will be a Sunday. : S, I’m very ancioso!

Greetings!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’m considering purchasing Striking but I’d like to modify the heading so that it has a metalic background look to it. Is this something that I can do with your template? Also if I purchase it and it doesn’t do what I want it to, can I return it / get a refund? (I’d rather know for sure that it works and save us both time and aggravation :-)

Thanks.

kaptinlin

Hi xlvita

Thank you for your interest in Striking.

Striking has a dedicated background loading function for the header area, if this is what you are seeking.

I cannot speak for Themeforest, who are the licensing party (it is not us but TF who controls all aspects of distribution). But our general knowledge is that once software has been downloaded, no refunds are obtainable.

In any case, if you purchase a license, you would not install Striking Regular 5.1.9.6. Rather, what you would do is go to the support forum, register, and follow the instructions to downloading Striking Responsive. A new beta of the responsive version is being released today, likely the last before it is officially released. It is incredibly powerful and flexible, even when compared to Striking regular. It is free for all owners.

If you go to this link:

http://www.strikingsupport.com

You can watch a video where I was explaining some new features added to the last beta released on June 8. It will give you a little flavour of what it is like.

We have another beta to be released today, so there will be another video in a few hours.

Striking is the highest rated theme of the top selling wp themes at themeforest (we keep an eye generally on the top 40 which is over 5000 in sales) by a significant margin. The reason for that is the theme abilities. Its extremely rare for a user to not be satisfied with the theme. It has a degree of flexibility that you likely will not have encountered before, and we are extremely dedicated to product support, and community support. I am not saying we are perfect (we have blown out our deadline for releasing Striking Responsive “officially” by a wide margin for example, although the final product does justify the delays…) but we are always working on the product, always updating, always assisting, always resolving.

Striking dates to 2010 in origination. But it is still compatible with the current versions of WP (its WP 3.6 compatible in fact) and all desktop browsers. The number of themes from 2010 that are still compatible I could probably count on one hand. That should tell you something.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years
tapaway Purchased

This is a first rate Theme. As a developer, Striking is among the best I have ever worked with. Their support is incredible: very punctual and indepth solutions. If you are looking for a robust theme, I fully recommend Striking. :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I just upgraded to theme version 5.1.9.6 at ultracustomgroup.com which created two issues. The first is the accordion slider does not react to the user in Chrome. It works fine in IE9 or FireFox. The second problem is the menu seems to be spread out further. We had to remove the home page menu item so it would not cover the logo area which occurs in all browsers. Please tell me how to correct.

Thanks in Advance,

Tina

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I cleared the Chrome cache and the slider is working now.

Thanks,

Tina

kaptinlin

Hi Tina

Its always the chrome cache. We have countless threads on the forum about “something does not work” and it is practically one of the first things we ask – is it Chrome?

Should you have any other questions we ask that you follow the support guidelines and post at our Support Forum.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Just to say I have been extremely impressed by the support at the Kaptinlin forum. I’m a complete novice where Word Press is concerned, but when I faced an issue yesterday, James replied very quickly and clearly, even spotting issues with my site I hadn’t noticed.

By following his advice I was soon adding custom CSS and making the changes I wanted remarkably quickly. Much of this is due to the wealth of information already available in the Kaptinlin Support forum. If you are stuck with anything to do with Striking, its worth trying to Google search ‘Kaptinlin Support XXXXXXXXXXXX’ (where XXXX is your issue) – with so many people already using the theme and the excellent support they clearly receive, it’s amazing what you’ll find!

Thanks to all for the help, it’s very much appreciated… cheers!

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
asymonds Purchased

Can you tell me how to remove the page titles and / or put something else there?

Thank you!

kaptinlin

Hi Asymonds

If you are referring to the page titles that appear at the top of the url window, this is typically done using an SEO plugin such as WP SEO or All in One SEO, both of which we recommend. Striking does have some automatic support for WP SEO in our new responsive version.

Should you have any other questions we request, per the guidelines we have published in the Support tab, that you use our support forum for help.

Best Regards
Striking Team
James

  • Has been a member for 3-4 years
  • United States
  • Bought between 10 and 49 items
elames Purchased

I am using the new Striking responsive beta and have done numerous sites with it. It is outstanding! But even more outstanding is the SUPER CUSTOMER SUPPORT AND SERVICE!! 5 STARS+ Just because a theme looks great doesn’t mean it will work the same way so customer support is critical. These guys provide the best!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
antohind Purchased

Am I missing something but I cannot find my license purchase code it is not in the position you have specified in your documentation!!!!

I just want to register for on your support site

regards

Anthony

kaptinlin

Hi Anthony

Themeforest very recently changed where you obtain your license certificate. If you go to the Support Tab above, click on it, you will go to an FAQ, and one of the topics on support guides you where to obtain the certificate:

””All one needs for registration is the License Purchase Code which you can obtain by downloading your “license certificate”. Go to your download panel in your account and look for the Striking Icon. You will see a “Download” button to the right of it. Click on this button and a dropdown will appear. One of the items in the dropdown list is the License Certificate and after clicking on it a download of the file will commence. Once you have downloaded your certificate (a simple text document) please open it up and your purchase code is found about 4-5 lines from the top.”“

I will monitor this page today so i can get confirmation that you found it. Of course, if I see you pop up on the forum then it is a moot point! LOL

Best Regards
Striking Team
James

Default-user
antohind Purchased

Cheers James, I did everything apart from click the download link lol :)

Thanks i can now register onto the forum all being well excellent theme too!

Regards

Ant

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