4372 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi

Pre-purchase question. I wanted to see what a Woocommerce shop page would look like. But could not find anything in your demo or showcase sites?

Thanks Ken

kaptinlin

Hi Ken

Thank you for your interest in Striking.

It can look pretty much how you want as we include abilities in Striking to customize the shop page extensively.

Here is a link to one of the pages we are playing around with:

http://designwoo.strikingsupport.com/shop-2

But we are in the process of creating functions so that Woo uses our image thumbnails rather then their own (which is not very good) so if things look a little wacky on images, that is us customizing, not the stock theme or Woo.

We have a thread at the forum on Woo and I recall I put up some screenshots a while ago:

http://kaptinlin.com/support/discussion/7318/striking-and-woo-commerce-plugin-2-0-compatibility-confirmed

but we have more customization options coming for Woo, including our own custom shop and single product pages.

Striking is compatible with Woo 2.0.13

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi guys, My client is looking to launch a responsive website which would include: 1)Directories for hotels and other services with reviews and ratings 2) Features and blog posts 3) Paid events management with built-in ticketing system. Looks like your theme has them, though I am not sure about the ratings. Is the events system in our system customazible with WooCommerce. Just wanted to make sure before I purchase. Appreciate your support in advance.

kaptinlin

Hi Webintegrator

Thank you for your interest in Striking.

We don’t have any specific directory functions built into Striking other then the fact that we support sitemaps for posts, portfolios and categories. Normally users grab a directory plugin for this purpose based on our experience.

Well, we have a gazillion features for both blog and portfolios, so hopefully we cover the basic needs of users in that respect.

We do not have an events management plugin or script, or ticketing, built into Striking Responsive. Again this is usually something farmed out to a plugin.

Are you a professional web designer? I can arrange for you to get a back end looksee if you would like. Please send me an email at:

support @ strikingsupport . com (without the spaces)

with your skype id, and I will contact you.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

please i want to by this theme, but i havent see or read how to install it anywhere, can you pls help before i buy this theme.

kaptinlin

Hi Tommy

Thank you for your interest in Striking.

Striking installs the same way any other theme installs. Once you have purchased Striking, you download the Striking package from your themeforest account. Then you unpack this zip, and in it are some folders, and another zip – “striking.zip”. You would use the wordpress install theme function that is a standard part of all wordpress installations to install this zip.

The download package includes a 44 pg pdf document but really should you have any difficulties, you would go over to our support forum, post a message indicating you were having difficulties with the installation, and one of our support team would assist you.

We also have a video for installation:

http://www.strikingsupport.com/Installing-Striking-by-Wordpress-Admin.avi

which you can watch. It features an older version of Striking, but the version does not matter in respect of installation.

Best Regards
Striking Team
James

Default-user

hi, thanks for your response to my question, now i have purchase and downloaded the theme, but the version i downloaded i think is 5.2.1, where is the responsive version, how can i download it. i have already started with this theme, but i dont mind deleting it at this stage so i can build with the responsive theme, pls help.

kaptinlin

Hi tommy

Thank you for purchasing Striking. Sorry about the delayed response. I think you posted late Saturday perhaps? And usually after 3pm Saturday we are pretty scarce until today (Monday).

You do not need to delete what you have done. One of the lovely things about Striking is that your settings and work carry over from Striking 5.2 to Striking Responsive, unless it is a setting or feature that has been discontinued for one reason or another.

We have a forum thread that has everything you need to know including the link, installation instructions, etc:

http://kaptinlin.com/support/discussion/8872/striking-responsive-beta-release-thread-beta-version-0-979-july-12-2013

Be advised we have another beta, just a fix of some stuff and a few final last minute features, coming out on Tuesday. Its stuff we are catching or deciding to add while we work on the build out of the new demo site and installable demo content for official release.

You should register at the support forum (link is in the support tab above) as responses are much quicker at the forum.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 6-7 years

Hi, I was wondering how I add the descriptions under the main navigation menu titles?

kaptinlin

Hi teknomanx

I hope you posted over at the support forum as your question would have been answered soon after you posted. You have to enable custom menu, and then you put the text in the menu description field of each top level menu item.

I suggest that per our support guidelines, should you need more info please go to the support forum, register if you have not yet done so, and post your question and a member of the support team will respond with more information.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States
vmialik Purchased

No response to the email that I asked sent 8 days ago, and was not able to register for the support forum even though I bought two themes and had two authorization codes no go.

Here is my issue:

Bought a slider CCGallery WP – Multimedia Gallery Wordpress Plugin.

Link: http://www.rgtsf.org/audio-messages/

Plugin developer said to check in with you about:

The logo and the flag are showing over the overlay because your header, which is contained in <header id=”header”>, has a high z-index of 1050, whereas the overlay uses a z-index of 1000. Set a lower z-index on your header because such a high z-index is totally unnecessary.

How do I change it the z-index down so that the flag and logo dont show up when I click play.

kaptinlin

Hi

First. Thank you for purchasing Striking, and in fact being a multiple purchaser. We are grateful for your patronage.

Secondly, may I ask when the last time you attempted to register for the forum? We had an issue with our TF api key for purchase code confirmation last week, but it is long since resolved, and even just examining our registration activity since Sunday, I see over 40 successful registrations, including 7 today so far. If you cannot register today, I will set up a registration for you – I will post an email address in a moment to which you can email.

Third. I don’t know to which email you used for your prior communication. We don’t actually use email in our day to day business, its all skype (we provide live support for our theme btw when necessary) and our forum threads and back end messaging. But for your reference, the email which you can use to contact us is:

suppport @ striking support . com (without the spaces of course)

and someone usually (and begrudgingly as we are so used to real time comm) checks it once a day or so. If you indicate you are emailing back, I will check it promptly. Shoot over your email address, and your purchase codes, and I will confirm everything is ok with the codes (we have a virtual terminal for validating them with TF), and create a forum account for you.

4) just like a plugin developer to give you a solution, and then follow the good with something stupid at the same time. The z-index we employ is usually necessary as our header allows for a lot of things to happen, more then a plugin developer would typically understand or see employed in a free or regular ($35-$50 range) theme.

You can change the z-index by posting the following code into the General Panel/Custom CSS tab/Custom CSS field:

#header {z-index: 1000;}

The complete code is found in the screen.css file of the css folder in your striking theme, on line 1768. This is assuming you are using Striking Regular 5.2.1 and not Striking Responsive Beta.

We will look forward to hearing from you, and again, sorry about the registration/contact difficulties, and thanks for purchasing our theme.

Best Regards
Striking Team
James
vmialik
vmialik Purchased

Great that worked. As far as support email is it: suppport @ striking support . com (with 3 p’s? )Registration might have been via that time. I was able to register now

kaptinlin

Hi

The extra p is a typo. Glad you registered successfully -> we did have a headline in the forum for about 5 days noting the registration issue but I am thinking you went, left, and did not go back, and missed it in the intervening period.

Will see you on the forum!

Best Regards
Striking Team
James

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
jhnchapa Purchased

Great theme, excellent support. Thanks for all the help guys!!

kaptinlin

Hi!

Your welcome. Thanks for the kind words.

Best Regards
Striking Team
James

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

As soon as responsive is released I will purchase this … )) at beta now so hope its not long now.

kaptinlin

Hi fxdigital

No, its not long. We are working on some final touches to some new additions we are making to the theme for WooCommerce, and then this baby finally gets kicked out the door.

Thank you for your interest in Striking.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Bonjour

En fessant le blog , impossible d’affiché un widget :’( la colonne reste blanche et rien ne s’y mets, j’ai tous essayé

D’où peut venir le problème ?

désolé pour la traduction

=> Hello

on a blog, a widget can not be displayed ‘( the column is blank, I have tried all

What might be the problem?

sorry for the translation

kaptinlin

Hi Franky,

no need to say sorry we are multilangual or are able to use google translate… LOL.

Can you can goto http://kaptinlin.com/support/ and drop your question in there? You can create a login account with your purchase code on that forum. After you have dropped the question we will probably ask you to provide us login details in a private email so we can take a peek what is going on.

Most likely you have set a custom sidebar to the blogpage which has no widgets in the widget container area.

Best regards,

Striking Team
BackuPs

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • United States

where can I get my purchase code to signup on the support forum it does not let me download on the downloads page… im lost

kaptinlin

Hi Blackoperation:

Are you saying that when you go to your Themeforest Downloads page you cannot access the license certificate of any of your purchases?

To confirm you are doing this correctly go to this page, and review the image which provides some additional help:

http://www.strikingsupport.com/license-certificate

If you can see your certificate but cannot download it, then you need to contact Themeforest directly, and obtain their assistance, as that would be a Themeforest issue, since they control all aspects of the sale process. We have no say, or involvement, in any aspect of what occurs here. Other then the fact that we have an item for sale here, our abilities are the exact same as yours.

Once you succeed in download the certificate, open it up, and about 4 lines into it is the purchase code which you need for registration at the forum, and download of the Striking Responsive beta.

Please reply back about your progress.

Best Regards
Striking Team
James

  • Exclusive Author
  • United States
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
chrawad Purchased

Hi How do i get the responsive beta?

kaptinlin

Hi CA:

There is an announcement thread at the Striking forum (link is found in the Support tab above) which has all the details. But here also is the direct link:

http://www.strikingsupport.com

This is the future home of a revised support site for Striking, and right now it is also the home of the download page and info for the responsive beta of Striking.

Best Regards
Striking Team
James
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Arivu Purchased

I am trying to install network of sites with Striking as the main theme but when i try to update the wp-config file with the following lines, define(‘MULTISITE’, true); define(‘SUBDOMAIN_INSTALL’, true); define(‘DOMAIN_CURRENT_SITE’, ‘arivuinnovations.com’); define(‘PATH_CURRENT_SITE’, ’/’); define(‘SITE_ID_CURRENT_SITE’, 1); define(‘BLOG_ID_CURRENT_SITE’, 1); The theme gets collapsed. Can you please let me know what needs to be done.

kaptinlin

Hi Arivu

Please go to the support forum for help, per the instructions in the Support tab. We do not provide support here.

And remember, if you are trying to set up a network of sites, you need a separate mysql database for each. Furthermore, these are the parameters needed for each site:

define(‘DB_NAME’, ‘wordpress’); // The name of the database define(‘DB_USER’, ‘username’); // Your MySQL username define(‘DB_PASSWORD’, ‘password’); // ...and password

Although it has been some time since I have worked with a network of sites, I think all of the following is unnecessary in WP:

define(‘SITE_ID_CURRENT_SITE’, 1); define(‘BLOG_ID_CURRENT_SITE’, 1);

Any further help will be provided via our support forum. I am on vacation but just happened to check in. If you post at the forum, one of the support team will assist you.

Best Regards
Striking Team
James

Default-user
Arivu Purchased

Thanks a lot for your reply James. I will contact the support forum for more help.

Cheers Arivu

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I really like how customizable this theme is! One idea that could add another option to the theme; choosing different colors for your background that would slowly fade into each other after a set amount of time. Change the mood of your website or slide show. Take or leave it anyways, Keep up the good work!

kaptinlin

Hi ModestMouse

Thank you for the suggestion. A very unique idea. Not sure how we could implement it, but I will give it some thought.

I am not sure whether you are currently using Striking Regular Ver 5.2.1 or have jumped to Striking Responsive via the beta available to all Striking owners, but given the feedback we have received so far on Striking responsive, I think you will find enough customization options to blow you away.

Best Regards
Striking Team
James

  • Austria
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! I just purchased your Theme Striking and I love it! well done! I have just one problem. I have 10 slides installed, BUT there are no pictures running at the slideshow. What do I have mad wrong?

Thank you for your short support. Sabrina

kaptinlin

Hi Sabrina

I am going to ask you to go to the support forum, per our support policy (noted in the Support tab above) as we may need more info from you such as your site url, and the forum is where you and the support team members can discuss what is occurring.

But a quick hint. All slider items have to have a title up in the post title field (a slide is a type of custom post) and also a featured image. If you are lacking either of those, then the slides will not show up.

But it could be another matter, such as your server host permissions, and one you surf over to the Striking Support Forum, register and post, we can assist you if my hint above did not resolve matters. Please reply back one way or another so we can know you are on your way.

Best Regards
Striking Team
James

Default-user

Hi – I wrote you on your Support Forum – your hint was good, but I had the titels in before. thank you for coming back to me on your support page!

br Sabrina

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Aaronwei Purchased

Hi,I just purchased your theme striking,but it can not be installed in WordPress. I tried for many times ,even change the browser,it still can not work, could you help me and offer some advises.

Thanks a lot.

Aarron

Default-user
Aaronwei Purchased

thank you very much for your quick reply,the questions has been resolved, I made some mistakes,soor

Default-user
Aaronwei Purchased

sorry

kaptinlin

Hi Aaron

The main thing is it is installed. Please join the support forum – it is free, and fun reading! You will learn lots from the questions and answers posted.

Best Regards
Striking Team
James

  • Austria
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello! I´m trying to work with a different Gallery Plugin “NextGEN Gallery” – cause I need different Album in the Gallery. not only 100 Thumbnails, etc… I have to sort the Pictures into Albums….

So is there a special thing WHY NextGEN Gallery Plugin is not working with your theme – they told me I have to contact you!

Thank you for your fast support Sabrina

kaptinlin

Hi Sabrina

Please go to the support forum for assistance with any aspects of Striking, and post your questions on the forum. There are forum topics, including a notice in the forum header, about Nextgen 2.0.0.

In any case, you can, and should, use the theme portfolio abilities to accomplish the same. The plugin is unnecessary.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ryweberg Purchased

I’ve tried to download the responsive beta (from here: http://www.strikingsupport.com/) and the zip file is empty. I’d love to try it out, but have tried multiple times with no luck. Can you forward it to me at matt at mclanecreative dot com ?

kaptinlin

Hi Matt

We will have a new beta (actually the last one) in about 12 hrs or so, and then the function will be re-enabled. We are working on testing it out at this very moment prior to pushing it out the door.

Sorry about the inconvenience.

Best Regards
Striking Team
James

kaptinlin

Hi Matt

The issue is fixed, the new beta posted, and users are downloading and implementing it.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello! I am the owner of this topic! thanks I like it very much! it is light and easy to set up! http://bryansk-plitka.ru/ I have a question! I like to have control over captions in particular h1? I would like to enter the title itself (what I want), and not what would he dubbed it from the menu! how do I do this?

kaptinlin

Hi Step 140786

Thank you for your comments. Glad you like Striking!

I regret to say it is not clear at all to me about what your issue or question is about.

I ask that you please go to our Striking Support forum (link is in the Support Tab above) and post your question.

We will do our best to assist you.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Trender Purchased

After updating, the ‘striking – portfolio list’ widget isn’t working anymore. Well, it works, but it doesn’t display the title anymore. The pictures are fine, but it’s just without a title.

The links are there, but the name isn’t in it. Like:
<div class="post_extra_info">
<a title="title" rel="bookmark" href="URL"> </a>
</div>
So there is noting between the

Is this a know problem? I didn’t change anything to the theme.

kaptinlin

Hi Trender

Please go to the support forum and post your question, and include your website url, WP and Striking Versions, and a member of the support team will assist you.

But a quick suggestion – in the “Length of Title” field in the widget put in a value for the number of characters to show.

Let us know if that resolves the problem. For any future questions please post at the support forum.

Best Regards
Striking Team
James

Default-user
Trender Purchased

Hi James. The field was already filled in, but after changing it, it worked again. Thank you for the incredibly quick reply!

kaptinlin

Your welcome!

It was luck actually. We only surf over here perhaps daily, perhaps less. The forum is by far the best place to post for assistance.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
domdom777 Purchased

Hello I purchased Striking. But I can’t install because when I want to create at FTP FileZilla a new folder in the wp-content/themes, I receive this message: 550 Can’t create directory: Permission denied

Please, help me

kaptinlin

Hi

You are going to need to talk to your host. Your issue appears to be that you don’t have admin level permissions for making adjustments in your website root.

However, I will also add you do not need to “create” a new folder. Unpack your download from themeforest, and then you have two choices: log into your wp dashboard, go to the Themes panel, and then the Install themes tab, and install the “striking.zip”.

Alternatively, if installing by ftp, you unpack the striking.zip so that you have the “striking” folder and then all you do is drag and drop that into the themes folder.

We have an older video on installing by ftp. Its not the current Striking package but it still does walk one through a full install, start to finish. We only took it down as it deals with an iteration of Striking from some time ago, and now Striking has a diff look in the admin, and more features, and we did not want to confuse users. Here is the link:

http://www.strikingsupport.com/StrikingFTP.mp4

Should you have any further questions, I ask that you please go to the Support forum, register, and post there, as per our support policy noted in the support tab above.

Thank you for purchasing Striking

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have a pre-purchase question. I see that you have a beta responsive version of the Striking Theme. If I were to purchase today would I not get the full, newly-released responsive version with my purchase? When will it be out “officially”. I will certainly purchase whenever I can get the full responsive version. Thank you!

kaptinlin

Hi sunflowerspiral

Access to the beta is a freebie we provide by way of our own support forum. Until we deprecate Striking Regular and load up Striking Responsive in its place here at Themeforest, we can only distribute Striking 5.2.1 by way of the Themeforest build, and cannot include the Striking Responsive Beta.

What will happen here at Themeforest eventually is that a future update will just be the responsive version of Striking – no longer a beta at that time.

If you have been following the responsive thread at the Striking support forum you may be aware that we have released what is intended to be the final beta. So now we have progressed to cleanup work, and to all the ancillary matters for launching such as preparing a new demo, getting the content ready for the revised sales page here at Themeforest, etc. My guesstimate is a week or so, but it is a rough estimate only.

Thank you for your interest in Striking.

Best Regards
Striking Team
James

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