4394 comments found

HI – just bought this and there are only 3 PSD files…2 HPs and the blog.

On both of the HP files, there is a BODY CONTENT folder, but there is nothing in the folder.

Please advise…

kaptinlin

Hi Catherine

There should have been a misc folder in the package “resource/psds/misc” containing the balance of psds.

If you can post on the forum, which, as we note in the Support Tab above is where we deal with support, someone can arrange to assist you.

Best Regards
Striking Team
James

Hi… When will the Striking Responsive 1.0 be available through Themeforest ? (including demo-content, pages and documentation) Greetings!

kaptinlin

Hi

We submitted on the weekend. We have some questions from them which we are responding. Given the nature of the update its likely going to be a few days yet before the review process is finished.

Of course, when it is we will announce on the forum. And then sleep for a week!! :bigsmile:

Best Regards
Striking Team
James

kaptinlin

Hi

We are posting continuing updates about the update process on the Support Forum and suggest you visit it for ongoing information.

SullTV Purchased

Hi Support, I think it’s a quick fix, but for some reason I can’t change the order of the Menu at the top…. I’ve gone into Appearances > Menus and switch the order and use “Manage Locations” but it still won’t update to the menu I want… Is there another way to do the menu with this theme? Thanks!

kaptinlin

Hi SullTV

Did you go to the Striking General Panel/Navigation Tab and toggle On the setting for using Wordpress Custom Menu?

It sounds to me like you created a custom menu, assigned it pages, saved it to a menu location, but Striking does not have the custom menu function “engaged” and so the Striking default menu is still active.

As I say in almost every comment, our support policy is clearly indicated per Themeforest guidelines (I guess no one reads these) in the Support Tab, and in the Item Details for Striking, in that we provide our support via our dedicated support forum.

So please, should you have any further issues or questions I ask that you head on over to our support forum (link is in the Support Tab above) and we will gladly assist you.

Best Regards
Striking Team
James

Outstanding theme! The theme is more or less flawless for any kind of website but even better than that is the support from the Striking team. Thanks guys for all your help!

Hi Kaptinlin, I’m constructing my friend’s site and he bought your theme. I don’t have his login info otherwise I’d post a ticket on your support forum.

Is there a way to: 1) move the custom logo above the menu items and center both the logo and the menu in the header? 2) remove the “home” button from the menu items (it appears so long as a static page is set)? 3) remove “home>>[page name]” from content when featured header is set to Disabled?

You can see what I’m referring to at www.blakechorley.ca.

kaptinlin

Hi

We are pleased to advise the support forum is an open forum in respect of viewing threads, and all of the questions you asked above have been answered on the support forum – in the header are suggestions on how to search for threads using google, which should bring up answers for each.

Your friend can easily grab his purchase code from his account in order to register for the forum, and give you access at that time should you have any followup questions. Between grabbing the purchase code from the account, and registering takes all of about 90 seconds. Quick and easy.

Best Regards
Striking Team
James

Hi Kaptin Lin. Since April 2012 my twitter widget is not working..been asking in the sup page but got no solution. :confused: Have you solved it, if yes, I would love to get a hint how to solve it. Thanks a lot in advance

kaptinlin

Hi Nomadin

I recognize you from the forum, but I don’t recall any recent posts – although it might be Paul who last interacted with you?

Indeed the twitter widget changed due to the changes in how twitter operates back about that time, but the twitter forum thread (its one of the sticky posts in the All Discussions Category) as step by step instructions on how to go to twitter and create your necessary secret id which you post into the twitter fields in the Striking Advanced Panel/twitter tab. Did you do that yet? We updated Striking and posted the solution within hours of twitter changing its methodology.

If you tried, and it did not work, then you should send me a pm via the forum. Although the twitter methodology is a pain in the ass now, and confusing for some, we have not had any reports of actual functionality issues in many months to the best of my knowledge.

Best Regards
Striking Team
James

korax Purchased

StrikingR is fantastic. Amazingly flexible and easy to learn. So many typography options and some great new image features. And it’s ROCK SOLID! Support is the best I’ve experienced.

Hello Striking Team and Users!

Sarah and I are professional website developers and we have been beta testing Striking Responsive for months now. We have been absolutely thrilled with the upcoming release for a number of reasons and we like to give credit where credit is due:

First the theme continues its beautiful ascetic look and continues to abound in features. The theme has more features (shortcodes, widgets, settings, sliders, embeds, etc.) now than any other theme we have worked with and your shortcode generator with inline howto/instructions makes using your many features very easy. The theme still loads quickly too, especially if you are able to use the combine js feature (certain plugins may interfere). Additionally, the theme has more settings in the admin panel/dashboard area giving users greater control over their website’s look and features. This has meant less time installing and configuring plugins, and less time programming in CSS, HTML, jQuery and PHP for us, and also means easier control for a non-developer user.

This is truly a responsive theme! The parameters for when the theme jumps down to the next size are better than other themes we use because content is not partially obscured before the jump occurs (this has saved us much time and effort in not having to correct the media query parameters in the CSS). Striking Team, you have done this correctly – better than we’ve seen, out of the box, then anywhere else. Additionally Striking offers a nice area to load different logo images depending on the device/viewport/media query size. You also rebuilt the layout for Woo-commerce and greatly improved the look and feel in a few subtle ways that make me want to use woo-commerce again.

Lastly, working with the Striking team has been a real pleasure. Your commitment to excellence and great customer service is legendary. Thank you for a great theme and a fantastic beta testing experience!

Warm regards, Brian & Sarah Peterson, kismetwebdesign.com

Greetings,

I have just found your Multisite theme.

May I ask how the Envato licensing applies to your theme and multisite ?

My understanding – even if incorrect – one would need a separate licence for each site/blog that uses a Theme Forest product. With that model, wouldn’t each user or site on the network need a separately purchased theme licence ? If so, would that not be prohibitively expensive for the network?

I am confused, but interested very much in your theme :)

kaptinlin

Hi

Regretfully, all licensing questions have to be addressed by Themeforest directly, and you can visit their FAQ on this and contact them if uncertain about the info.

I can advise that if you are mapping domains to the multisite, and each one of those domains is built using Striking (or Striking Responsive) then a separate license is required for each. But any other multisite licensing questions have to be answered by Themeforest.

As for cost, that is all a matter of perspective. If a business, $55 is a negligible cost I would think.

Thank you for your interest in Striking.

Best Regards
Striking Team
James

I need some help with this theme please.

kaptinlin

Hi

James reply to your last skype when you skype him Monday nov 4, which Tuesday morning for you – but 9.32pm for him – and he tell you more then once there be 12 hr time diff but you seems to ignore. His prior message to you in skype advise you he available monday/tuesday, along with advice on 12 hr time diff, which you seem to completely ignore.

I have log of entire skype, including he tell you when he available, etc. Paul try twice to add you as skype contact, no success. James ask you in skype in previous messages for you to give him times when you may be available, which you not do.

I quote from skype message to you:

[11/4/2013 9:38:54 PM] t….m2010: [Saturday, November 02, 2013 9:22 AM] t….m010:

<<< Hi

just a heads up that our time diff is 12 hrs. What I will do is ask Paul to assist you as the time diff for him is 6 hrs so you will have more time to gether in the same day.

If you can let me know your availabilty on Monday & Tuesday, I will get him to skype you directly.— t…...m2010, Saturday, November 02, 2013 9:22 AM

He also ask you to post on forum specific questions in other skype, which you not do – you have one post on forum from time ago – nothing in last while at all.

I see you have full site – we have screenshot of all pages, walk through and test – only issue we see is you not appear to know how to use Woo, have incorrect certificate on page – this not Striking related but woo matter. Only other appear to be you give page feature headers custom title for store pages. To do select custom title in feature header type for each page (Page General Options metabox/ General Page Setup tab), and type in custom title in custom title field setting. Help fields in theme say same thing.

Understand please. And it say in Striking help as well. Product support free. But is voluntary. Themeforest have no support requirement at all for theme. All we do is voluntary. To teach someone how to use, when they not read help fields, and offer voice support, is extra special help. We do for free now as well, but only if person meet half way. NO other theme developer offer any voice support whatsoever. WE only ones, and famous for suppport. But cannot help those who not want to help themselves.

So this final suggestion. Reply to either James or Paul (my spoken english no good). Paul closer in timzone to australia. Skype date in advance of when might be available and request for help. Give more then one time please. Wait for confirmation of time by skype. If possible, right list of questions. Reasonable list, not 20 questions. In conversation they may have time to more help, but a short list to start. Give pages of what want to change.

They will reply.

If you do suggestion, we help. If you post on forum, we help (one question per thread per forum policy). If do not, then we not help. We willing to help, and tell you so. Hope this time you help us to help you.

Thank you
Best Regards
Kaptinlin

crichh Purchased

Hello!

I wanted to know if they plan to add to version responsive, multimedia support for outstanding image of the blog,

Like for example this template: http://strictthemes.com/strictone/blog/ http://alvarez.is/demo/good/blog.html
kaptinlin

Hi Crichh

Its not on the immediate horizon, although its an interesting idea. You should post it on the forum. I believe support for multiple featured images is going to come soon after the official release of Striking Responsive.

Best Regards
Striking Team
James

Hello James,

Do you have the Striking theme translated in french, Spain or Russian languages? Unfortunately we aren’t enough strong in English

Thank you very much in advance for your reply!

kaptinlin

Hi Dom

Yes. Can you please go to the Striking forum and repost and we will guide you. I think we have 19 languages give or take.

Best Regards
Striking Team
James

Hi

With your theme, is it possible to put my logo at the center of the top menu ?

Thank you

kaptinlin

Hi Moea

Thank you for your interest in Striking.

Of course. Be advised it is done via custom css, but the code for this is posted on our support forum and it literally takes 30 seconds since Striking has a custom css field built into it.

Be advised for Striking Responsive, the logo centers automatically when viewed on mobile devices. Striking Responsive also has a separate mobile logo uploader function – one has two logos: desktop and mobile.

Striking Responsive is a free update for all Striking owners.

Best Regards
Striking Team
James

I have been using this theme for two websites and I love it ! Cherish on top, the most valuable thing that comes with the theme is the incredible support the team gives !

I posted questions several times on their forum and they sorted out ALL of my problems and amazingly quickly!

I strongly recommend using this theme and their support.

Keep up the great work you do Gentlemen!

Julien

Hi KaptinLin I couldn’t let yet another great experience dealing with James and Paul to go unsaid.

If I got the type of service that I get from you guys from local retailers and everyone else that I deal with in life I would be a very happy puppy! You guys rock.

It seems no matter what the time of day or what day for that matter, I receive an instant response from you and help which goes far beyond the call of duty and what should be expected from you.

I just wanted to let you know that your help and advice, especially when I am at a crucial point and stressing to the max, you guys step in, always fix the problem (which more often than not is an outside issue, not related to Striking) and calm me down

For this, I thank you. Keep up the excellent work! kind regards and thanks parisadele

Congratulations on a great launch! This goes far beyond a mere update, it’s a huge upgrade FOR FREE! for all of us, you guys really know how to get fiercely loyal customers. This theme is a real investment. I wish you the best in selling many more licenses.

Thank you so much

Diego

hey Kaptinlin, Can you tell me how I can hide the slideshow whilst keeping the background image? Thanks.

kaptinlin

Hello Abonawas,

May i ask you to post a support request on our forum? http://kaptinlin.com/support/

We will be glad to help you !

Best regards,
Striking Team,
Paul

Hi,

Bluehost is upgrading to PHP 5.4 in the next seven days. Any issues with this and Striking?

kaptinlin

Hi William

No issues at all of which we are aware. You can raise the question at the support forum and we will go into more detail.

Best Regards
Striking Team
James

elames Purchased

I have purchased 15 Striking themes! Can you tell I love it? Actually even better than the theme is the tech support provided with it. The guys are AMAZING! I don’t know when they sleep or eat. They are always there to answer my questions and lead me in the right direction. Just wish everyone I dealt with provided this kind of customer support!

You CAN’T go wrong getting and using this theme.

nwatnw Purchased

Hi, I purchased the theme and am interested in downloading the final responsive beta. Can you let me know how and also when will the final responsive release be available?

kaptinlin

Hi

All answers are found at the forum:

http://kaptinlin.com/support/discussions

The first sticky threads have the download details and need to know info.

Thank you for purchasing Striking.

Best Regards
Striking Team
James

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