4362 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
pronet1 Purchased

How do you stop the logo from disappearing with the responsive feature enabled? Once you get to a certain point all that is left is the menu and no logo.

kaptinlin

Hi

While we request owners go to the support forum for questions, the answer to your question is to load a mobile logo in the mobile logo setting. The regular and mobile logo settings have help fields – did you read them?:

In most instances, the full size logo may appear quite large in a mobile device so with this setting one can upload a second smaller version of the site custom logo. The logo will be displayed to mobile devices with a viewport smaller then 768px wide -> so it will display in viewports ranging from 320px – 767px in width. Viewport detection and logo switching is automatic, all one need do is upload the logo. As well, the logo will auto center in the screen.

That is the help text from the mobile logo setting.

We are one of the very few themes anywhere that offers this feature.

Should you have any further questions about this feature or any other we ask that you please attend the forum for answers.

Best Regards
Striking Team
James

Default-user
pronet1 Purchased

Yes, we loaded a mobile logo as well and it still disappears. What settings can we change to ensure the logo always shows on mobile? Also, we have found that the mobile logo is not centering as stated in the notes.

kaptinlin

Hi pronet1

I ask that you please go to the support forum for further assistance. I am thinking that you have some custom css to center the logo in the desktop viewports, and did not write the custom css by viewport. That is the typical reason such behaviour occurs – incorrect custom css.

But you will need to create a thread at the Support Forum, including your url, etc. And then a member of the support team will reply.

Best Regards
Striking Team
James

kaptinlin

Hi Pronet

We found something in the loading order of elements which can affect some users. We have addressed this in the forthcoming update. If you posted in the forum, we can attach the updated skin.php file for you to install.

Best Regards
Striking Team
James

kaptinlin

Hi pronet

Big thanks for crossposting, and we replied I believe within minutes.

Best Regards
Striking Team

Default-user
pronet1 Purchased

Thanks for your quick support!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! I use version 1.0.0 and can not find how to make slider using just several html pages.

In previous versions there was anything slider, I can switch it to html mode and use html-pages as slider items.

Is it possible in version 1.0.0?

Pavel

kaptinlin

Hi Pavel

We are now at Version 1.0.1, and 1.0.2 with some tweaks (both new features and small error corrections) is on the horizon.

The html slider now is the Revolution slider. Striking MultiFlex has new sliders. The Anything Slider is no longer part of the theme.

Should you have any other questions I request you head over to the support forum and post there.

As per Themeforest guidelines, our support is by way of our support forum, not this comments thread, which is for prepurchase questions and user feedback.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello. Since I updated to the latest version I’ve noticed the mobile version of the site has no visible Navigation… Like for example – about, contact page etc isn’t visible and can’t be clicked anywhere.

Am i missing something?

kaptinlin

Hi TJEntrepreneur

For this matter, can you please post on the forum? The navigation always shows no matter the viewpoint. It switches to the “select” script -> which displays a dropdown field, below the 768 viewport.

I do recall one user indicating the select script failing, and it turned out it was due to a plugin loading an older version of the same script, and not queuing it correctly.

That is the only report we have of such in the last 9 months or so.

I request you post on the Support Forum (our Support Tab above clearly indicates our support is at the forum, not here at Themeforest) and include your url, and one of the support team will surf to your site and examine it using our developer tools. If there is a js error (a 404 error is typical if the script is being blocked from functioning) we will advise.

Best Regards
Striking Team
James

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
aj5r1gg Purchased

Question about WP multisites/network. I have a WP network with domain mapping. Do I need to purchase each time I add a mapped domain to the network?

kaptinlin

Hi

I believe the answer to this is yes, but Themeforest controls the licensing, not us, and I would recommend you review their guidelines on theme licensing:

http://themeforest.net/licenses

and should it not deal with your quesiton in enough detail then you should contact them directly to confirm.

We develop the theme and have placed it here for sales, but every aspect of the sales and licensing process is 100% controlled by Themeforest. We have no say whatsoever in how that is managed and controlled.

Best Regards
Striking Team
James
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, before to buy , is the (demo conten t& image) include on download ? i need to only customise the demo not create a content

kaptinlin

Hi

Yes. Actually it is included in the theme core files! We have a one touch demo install process, and even a video on how to do it.

Please note that the revolution slider slides are not included as it is an included plugin, and so there is no way to have its slides show up in the demo content.

Best Regards Striking Team James

  • Austria
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! Hello – I really love your Theme and I bought it a few month ago -I have a question regarding social media buttons – how can I integrate the Facebook button??? thank you for your kind support!

Sabrina

kaptinlin

Hi Sabrina

Can you please log into your id at the forum and post your question? Also indicate which version of Striking you are using, etc.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am trying to log in to the support truethemes helpdesk. I had a username but it doesn’t remember me when I say forgot password. It says this user does not exist. Then I tried to set up a new account for the help desk and it said my purchase code is wrong even though I followed all the directions. What should I do about this?

Also, my question in the help desk was going to be “How do I change over my desktop Sterling Theme to the new responsive version? Also, how do I make sure I don’t lose all my data when I make this switch.”

Thank you, Worldly Strategies worldlystrategies@gmail.com
kaptinlin

Hi

I believe you have posted in the wrong place. We are not truethemes and this is not Sterling, but Striking.

Best Regards Striking Team James

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
jgraddy Purchased

Hi,

Great theme—love it. I have one question for you. How can I center the site title?

Thanks for your help.

kaptinlin

Hi jgraddy

You center it using custom css, and you have to specify by viewport, as the logo centers automatically in the mobile viewports.

We have threads on this topic even for MultiFlex at the support forum, and you should register there (takes 30 seconds or less) if you have any followup questions.

Our policy for custom css is indicated in the section on support policies in the documentation, and in the Help Tab of the theme panels.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I was wondering if it’s possible to assign custom body background images for each page separately? So for example I would have backgroundX.jpg on home page and backgroundY.jpg on blog page? Of course I have boxed version of theme in my mind.

The second question is about logo. I need to use 3 different logos assigned to specific pages (imagine that website represents 3 small companies). I guess your theme doesn’t support that feature by default? Do you perhaps have any idea how to implement that, would it be hard to do it?

Thanks!

kaptinlin

Hi!

Thank you or enquiring about Striking MultiFlex.

1) In non-box mode, our theme accomodates assigning a different body background per page! It is part of a group of settings that allow one to customize each page individually and you can see those setting here:

http://kaptinlin.com/themes/strikingr/features/specific-settings-per-page/



Go down the page a bit to the tabs, and the 3rd tab “custom colors/csss/js” contains an image of a metabox (Page General Options) we add to the WP “edit page” panel and located below the content editor. The image shows the admin interface for all the appearence features that can be customized per page. To the best of our knowledge, we are the only theme that provides the ability for a user to customize page appearence individually using settings, to this extent.

In box mode, you can use the custom css box found in to change the background – you would have to use custom css for this. You do not need to specify id as part fo the selector as the custom css box in the Page General Options metabox is coded by page id already.

2) I do not know any theme which supports 3 different logos by default – is there one? That is an unusual enough requirement that I am not aware of it being a stock feature anywhere.

BTW, we do support loading both a regular logo, and also a separate logo for mobile viewports!

You can specify a custom logo per page again by using the custom css box I noted above. You can use custom css in that field for both the regular logo, and if you desire, a mobile logo.

The custom css is not hard at all. We provide custom css on a paid basis, if users require design help of this nature. There are a number of threads on the support forum about customizing the logo, including at least one I recall on instituting a logo per page. The css may have changed from the time of the threads, but those may be enought to get you on track without involving us on a paid basis. The custom css field per page, another unique Striking MultiFlex Feature, makes that task of targeted css much easier.

Thank you for inquiring about the theme.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

@fukomuko
Despite the fact that James does not like this site, here is example of using 3 different backgrounds and their variations on different pages.
http://wildww.com/

Default-user

Small add-on
It’s rather usual requirement of users to have different logos on different pages and there is a lot of solutions how to achieve your desired result with any, even not premium theme (just Google or use search on wp codex). You’ll find a lot of free of charge advices from Themeforest authours and WP developers
I’m not such a great coder as James, but I am not sure that you can achieve your result only with custom CSS. In most cases you’ll need to edit header section of theme.

kaptinlin

@ mishk48

LOL, why do you think I don’t like that site! I told you before I loved what you did with it. Built with MultiFlex. :D How could I not like it.

I don’t know if multiple logo is that popular. In about 15,000 forum questions, it has only been asked about once or twice.

Default-user

Hi James
I thought that you don’t like the site, because you have not publish a link to it on item page :silly: (BTW there are no sites in users DIY examples which demonstrate different page backgrounds and their variations on different pages.)
Regarding different logos: I think that it is requirement of designers who used different header backgrounds on different pages. They need to change the color of the logo to make it more clear on different backgrounds.
Conclusion: If in about 15,000 forum questions, this feature has only been asked about once or twice, it means that from 16,986 sites based on Striking there were only few sites in which different page background images are used. :nerdy:

kaptinlin

Have not yet published the link but it will be when we redo the front page.

When we update the list of sites we will include a few that make more use of the range of abilities in MultiFlex. But given the huge array of options, no one site will ever use more then 30%-40% of what Striking MultiFlex offers. The goal was to give users choice, and allow them to vary and shake up their site from time to time without having to go to a new theme.

I will give some thought to the logo matter. It really is a rarely asked question.

There are many sites which use different body backgrounds from page to page, but that background is positioned outside the header area, so this is likely why it has not come up.

Most sites that have a header background tend to keep the background stable across all pages, and with good reason, as the header area is one of the places in a website where the brand identity is featured – > if it varies from page header to page header, then the viewer is often left with a confusing message about the brand it (that’s 30 yrs of executive level business experience talking Mike…..)

I checked, and we have posts on the forum about changing the logo on different pages.

Best Regards
Striking Team
James

Default-user

Hi James,
I guess that it’s not correct place for discussions here, that’s why I posted my reply on support forum.
http://kaptinlin.com/support/discussion/10462/different-logos-on-different-pages

kaptinlin

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

I installed the theme and install the demo data.

I have two problems:

1) I can not find the files. Zip for the slider. How to find them?

2) The demo installed on my site does not look like your demo, even the logo is different. Look at the picture http://img15.hostingpics.net/pics/714030striking.jpg

Thank you for your help

kaptinlin

Hi Comeback! (love that name….)

@ miska48 – thanks for responding.

As mishka indicated, our demo content is built right into the theme core, no needing to go to an external file for installation 99% of the time.

Here are some links for you that might help you:

a) video on installing the demo content http://www.strikingsupport.com/video-tutorials

b) forum thread with a smaller version of the demo content in zip format: http://kaptinlin.com/support/discussion/10335/condensed-demo-content-files-also-video-tutorial-published-

c) the demo site reflects updated content, and the next version of Striking MultiFlex will have the updated front page.

As well, it is not possible to install the demo content with the Revolution Slider demo slides. So the newest version has a different slider on the homepage.

Irrespective of the front page, most of the balance of the content is the same or similar.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

@comeback
1.There are no zip files for slider in demo installation. (May be authors use some other type of files or import technique.)
2.LOL. The picture you provided shows the very old version of demo site. The demo site and logo was changed several times.
3.It’s better to ask help on Striking support forum as it mentioned on item support page.

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years
ihcmlde Purchased

As I once wrote: A wonderful theme! A quick support from the Striking Team. They also help individual adjustments. And, they are looking forward to see how the result looks then! A tip: Buy Now!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
pronet1 Purchased

The fotorama slideshow shortcode is not working correctly. If I preview it with the shortcode editor it works, but on the page it just renders the full images and no slideshow or thumbnails.

kaptinlin

Hi Pronet

If you go to our demo site, is the fotorama slider displaying fine for you? It works fine for us on all of our live site tests (we have it active on about 25 sites) and I just anvassed a couple of users who have it active, and they report all is well.

I ask that you hop over to the forum, post a thread, and include a url. I suspect it is something specific to your site, and once we have a page to look at, we can try and get you on track.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy

Hello kaptinlin, I am using striking since two years and it works great. I am mad about the many functions and it works perfect with the WPML.

At the moment I still use the old version but I would like to move to the responsive one but I have a few doubts…

1) Do you suggest to switch to the multiflex one now, or it’s better if I wait a bit more? I mean if there is anything that need to be fixed of the new version.

2) I like the way my blog looks now http://www.adesignerinfashion.com/en/ (except for the new blog mansory mode that I would like to try). Are all the old features still in the new version?

3) Also about the mansory mode: can I chose more or less than 3 cullums and when I read the post, place the image on the center? (not on the left side as the demo).

Tanks a lot for creating this amazing theme! Erica

kaptinlin

Hi Erica

I think you have a thread at the forum, and even a pm to me, which you can update with this, and I will reply. I would have to visit your site again, log in and check your custom css to provide an firm answer.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I was wondering if your theme was compatible with Visual Composer. I saw a recent thread in your support forum where a user was directed to a thread called “Tell me about your responsive website” for information on using a visual editor but there was no link to the thread and I can’t find it in your forum.

Thanks

kaptinlin

Hi

Just in case you did not see the post from mishka48, who uses the visual composer, the answer is yes.

We are not great fans of the visual composer for a variety of reasons. It is a fine plugin from a well established high quality developer, and great for those who can only work visually, but it adds significant overhead to page with all the inline css generated for each elements position. And we have reports from users that some vc elements do not work well in responsive viewports.

Finally, and perhaps most importantly (although the overhead generated can be argued to be of equal importance), content choreography does not seem to be possible with the Visual Composer, and Content Choreography is a key litmus test of true responsiveness. If we are wrong on this inability of the plugin we apologize, but that is what the feedback and our own testing to date has determined.

Striking MultiFlex has true content choreography ability. We have a page in the demo demonstrating it.

So we have not formally integrated the plugin as a result. But it works fine with MultiFlex.

Thank you for inquiring into Striking MultiFlex.

Best Regards
Striking Team
James

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

@dreamregent
Hi,
I made this site with Striking Multiflex and VC http://wildww.com/
No issues at all. VC works like a charm with Striking. :ohrly:

kaptinlin

Great Site! Love the use of the Landing Page template in our theme!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Is this compatible with WooCommerce 2.1.5 ?

Is it compatible with WP 3.8.1 ?

What kind of page builder does this use? Is it only with shortcodes?

Or does this have a “Drag & Drop” page builder ?

kaptinlin

HI

Thank you for enquiring about Striking MultiFlex turner2f.

We are compatible with the latest WooCommerce, and the latest Wordpress. In fact we have already pretested with WP 3.9 and at least at this stage, nothing erroneous is apparent (and if it were we would fix, we always, always maintain compatibility).

We do not use page builder. We use shortcodes. Page Builders such as the visual composer seem to have some outstanding issues

- they load a significant amount more overhead on every page (and Striking MultiFlex is highly optimized for loading – it has a smaller initial burden then the wp 2014 default theme!) due to all the inline code generated for the position of each element

- as has been written about elsewhere by different designers and users, some VC elements behave improperly in certain viewports.

We prefer the low overhead/optimized, and type of flexibility our shortcode design provides, particularly should a user wish to target any element and customize it. And our design allows for Content Choreography as a result:

http://kaptinlin.com/themes/strikingr/content-choreography-responsive-freedom/

an uncommon ability and possible mainly due to the shortcode basis of our implementation.

We are advised by users that the Visual Composer plugin works fine in Striking MultiFlex. In fact comments immediately above discuss it as well.

Again thank you for enquiring about Striking MultiFlex.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello

purchased striking version 5.2.1 some months ago. works well…thanks. now i want to enlarge the site so here are my questions:

what is the safest way to update from v5.2.1 to multiflex? what means wp-multi language implentation exatly, its built in? is striking compatible to multilingual-press-pro plugin? is there a good way in the theme to get different main-navigations for sublevel-pages?

thanks in advance!!!

kaptinlin

HI SB Services

I think you have previously posted questions on the forum and so are familiar with our policy that the Support Forum is the place where we can assist you with any questions you have about updating.

We have a sticky/announcement thread at the forum:

http://kaptinlin.com/support/discussion/10175/striking-multiflex-ecommerce-responsive-releases-1-0-0-1-0-1-updated-5-feb

and the 2nd comment in it is instructions on how to update. But should you have any questions prior to updating, ask in that thread.

Striking is a wpml certified compatible theme. No theme actually builds wpml into its core as that is not allowed. But we have detailed code in our theme specifically to accomodate the wpml plugin. This includes a wpml-config.xml file, as well as code for recognition of the wpml strings. Such work is what allows our custom post types to be translatable using wpml when it is activated.

We also have some other customizations, such as a custom display of the wpml flag widget when used in the Top Header Area in widget mode.

yes, we are compatible with the pro version.

I do not understand your last question. Ask it in a thread at the forum please, perhaps with more explanation of what you mean, and one of the support team will respond.

Best Regards
Striking Team
James

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
RREDC Purchased

Hi – I’ve purchased Striking TWICE. Once in 2012 and again for another website last week. I’m having ginormous issues. I can’t even add my purchase code to the theme. When I hit save, it overwrites and leaves a question mark. I am trying to reset the homepage and blog page and the SAVES do NOT work. When the page refreshes, it overwrites my changes and won’t let me change anything. Please help. We have an important event on Thursday and people are purchasing tickets. THe site is screwed up…

kaptinlin

Hi

I am sorry you are having “ginourmous” issues. Did you review any of our documentation? And have you posted a question requesting help on any matters at our support forum where one of our support team members would help you?

We note everywhere we can here at Theemforest- in the Support Tab above, and in the commentary in the Item Details Tab, that our support comes from our support forum, which is monitored daily. Did you not see any of these prompts on where our help resources are available?

I will say that your issues you note “scream” of one of two likely suspects: invalid installation, or shared hosting with inadequate php settings. Many cheap shared hosts, in order to maximize the number of sites they can host on a server, run with the minimal php initialization set. In the early days of wp, having setttings such as max_input_var = 1000 was fine. But with wp 3.8 (which uses huge resources compared to past iterations), and a full fledged premium theme that supports many functions simultaneously, if this php setting is not at least set to 3000, then one can encounter significant, and even inexplicable errors. Like the one’s you seem to be describing to me.

An ecommerce site absolutely demands quality hosting, yet another variable in the mix.

Do you know how to add a phpmyinfo.php file to your public root so you can observer your host settings?

Please post on the forum, and we will assist you.

Best Regards
Striking Team
James

Default-user
RREDC Purchased

I’ve asked the question on the forum a few moments before I posted here. I thought your platform for the support forum was really busy, convoluted, and confusing and I wasn’t sure anyone had read it (was I supposed to know who my Recipient was without a prompt or guide?). The support forum looks like a jumbled mess. The colors, words, and sections are insane. I’ve purchased Striking twice, like I said, because I like it. I’ve been using it on www.rredc.org since 2012 and I broke the site somehow on an install on Friday last week. I’d purchased a second license to set up a mirror site for www.scedf.org. My problem is pretty unique, esp since it was working perfectly 5 days ago. That isn’t going to be in your documentation. I’m pretty sure I need specific attention. SUpport forum url is http://kaptinlin.com/support/messages/2677 (P.S. – still no response on the forum, so I definitely prefer Envato’s comment section)

Thank you for putting “ginormous” in quotation marks. I wasn’t commenting on your code, just on my website issues. I appreciate your list of rhetorical questions as well.

That said – your attention to possible causes is (not sarcastically) appreciated. It may be an install problem. I’ve been hosting WP sites on fatcow for years and the website was working up until Friday. I’d really appreciate suggestions/help on how to get the site back on track.

Part of the urgency is we have an annual fundraiser in three days and registration was on the website. Trying to fix ASAP.

kaptinlin

Our support forum is busy! Its a pretty straightforward forum however, and no one seems to have had issue with it in the past that I am aware….

no one has responded to your post at the forum yet as I am the support person at this hour, and I have not made it over there yet. I will be heading there after this post.

I will reply there further. We do not provide support via the themeforest comments. I have to deal with threads in the order they are posted at the forum. But I am working for several hours yet (although dinner is on the horizon it being 630pm in my neck of the woods) and I will reply to you in the thread, and likely request the site and ftp logins (which I will do by way of sending you a personal message via the forum back end messaging tool – you will see a notice indicating you have a personal message once I do such. It wont be until about 9pm or later my time (EST).

Be advised, the matter may or may not fall into the paid support bracket. But i will reply with more info once I see your thread, and have taken a closer look at your situation.

Best Regards
Striking Team
James

Default-user
RREDC Purchased

Sounds good. Fair enough. See you on the forum.

Default-user
RREDC Purchased

I still haven’t had a response on the forum. http://kaptinlin.com/support/messages/2677 I already have an ftp account set up for the striking team. What’s going on? Did I not participate in the forum correctly or something? I’ve already stressed I have registration for an event going on in two days. Trying to resolve this. Pretty disappointed in the unprofessionalism of kaptinlin mocking my comments above and then not getting a response on the forum.

kaptinlin

Hi

First, no one mocked your comments above – where do you see that?

Second – you sent the message to kaptinlin, whereas my id on the forum is Websys, so I did not see it. All you had to do was create a normal thread saying I have a problem and I was told to come here by James, I would have seen your thread, and then replied. I was on the forum answering questions until almost 2am last night, waiting for your thread to show up.

I understand you have this event in two days. That is why I stayed on the forum so long last night.

Please go back to your personal message you sent to Kaptinlin, You will see you have the option to “Add People to this Conversation”. In the field please type “Websys” and then Add.

I am logged into the forum. So once you do such I will see the message, its contents, and then we can commence examining your situation and getting you on track.

Best Regards
Striking Team
James

Default-user
RREDC Purchased

Done.

kaptinlin

And I have already replied! We will finish up over there and get you on track.

Best Regards Striking Team James

Default-user
RREDC Purchased

Sounds good. Thank you.

kaptinlin

Hi, I don’t see a reply from you yet, but two of us are online at this time ready to assist you…... the premise being “2 heads are better then one”.

Best Regards
Striking Team
James

Default-user
RREDC Purchased

OK – So I’m HAPPY TO ADMIT I WAS WRONG. The Striking theme support system is UNRIVALED. Thank you, Striking Team, for your patience and extreme efforts to resolve the problem with my host server!! A number of you went well above and beyond the call of duty to assist me. I’ve purchased Striking Twice, and will be purchasing/recommending this theme MANY MORE TIMES in the future. AMAZING THEME! AMAZING SUPPORT! They made me a believer. :D

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