1218 comments found

sthaker Purchased

Hi there,

I have an old version of studio box Version 1.4 and my version of wordpress is 3.4.1….

Is it safe to upgrade to the new version of wordpress 3.5.1 and if I use a new version of the theme, how much do I need to change?

Thanks

Sheetal

imaginem

Hi Sheetal,

Best if you can test it on a localhost before upgrading just to be 100% sure. I think it should work without any problems. ( if plugins play well with the new jQuery and WP 3.5+ )

Thanks

Theme Support

Please use http://support.imaginemthemes.com for support related questions.

Thank you

Theme Support

Please use http://support.imaginemthemes.com for support related questions.

Thank you

gilgongo Purchased

I have tried to go into http://support.imaginemthemes.com using both Safari and Chrome and even though I registered, entered my license, and signed in, it keeps bringing me to a page that tells me to sign in or register. I am unable to post any questions there

My question is: On my home page, I have my drop down nav. But as soon as I go into a secondary page, my top nav no longer has drop downs. How can I get my secondary pages to have drop downs as well? Example: http://www.ice9design.com/portfolio/print-work/ “Portfolio” should have a drop down menu.

imaginem

Hi, The problem is from a plugin you’re using. Could you deactivate the plugins and switch them back on one by one to see what’s causing it.

Maybe the purchase code you entered is wrong for the forum. Could you. Following steps will get you the purchase code.

http://support.imaginemthemes.com/wp-content/uploads/2012/05/purchasecode1.jpg

Thanks

Hello, I have upgrade the wordpress and theme to restructure one website, and now every time a try to insert one costum background my theme rest all settings and show the message:

Having trouble setting the theme? Refer to the Help Manual provided with the StudioBox Theme. There may also be valuable information in the themeforest Studiobox Discussions area.

Thanks,

Default-user

Yes, all plugins are disable.

imaginem

Could you provide url to check on the site please.

imaginem

Hi, There are several plugins active. Did you check them with those disabled?

Theme Support

Please use http://support.imaginemthemes.com for support related questions.

Thank you

Wow, what a disaster. Trying to set Jetpack options blew up all the front page settings. I’m part of the discussion thread on the support site, but just thought that prospective buyers should know this theme might not be quite ready for prime time if you plan on using Jetpack.

imaginem

Hi,

The theme works fine with Jetpack plugin.

Sometimes combinations of plugins can have conflicts as many insert jquery and other codes into the theme pages. It’s not Jetpack in these cases as it’s tested fine.

You support request in the forum was regarding a Sound Cloud plugin.

Thanks

RLove Purchased

I am trying to change the size of the excerpt in the portfolio I would think you would just have to change the 347 on portfolio-recent.php line 50 <?php echo substr(get_the_excerpt(), 0,347); ?>

but that doesn’t seem to work and i can’t find where else it could be to make the excerpt longer.

Thans so much

RLove Purchased

So I figured out how to change the excerpt length but i can’t seem to get it to be as long as i want

first I added these functions under the /* Summarize a description based on length */ on the custom-functions.php

function custom_excerpt_length( $length ) { return 45; } add_filter( ‘excerpt_length’, ‘custom_excerpt_length’, 999 );

// add more link to excerpt function new_excerpt_more( $more ) { return ’ [Read More]’; } add_filter( ‘excerpt_more’, ‘new_excerpt_more’ );

I did not change anything on the portfolio-recent.php

<?php echo substr(get_the_excerpt(), 0,347); ?>

1. I can’t seem to go above { return 45; } without it messing up the layout or the [Read More] Disappears.

2. Also I do not want it to end things in the middle of the word. Perhaps i need to use the <?php the_content(); ?> but how do i limit the amount of content with that vs it just doing the entire content. I would appreciate the formatting if I should be using that instead.

Thanks

aranya Purchased

Hi, I wasn’t able to create an account on the support site because I couldn’t figure out how to find my item purchase code (is the screenshot for finding the item purchase code a Themeforest page?).

The issue I’m having is my security log is getting filled up with errors from timthumb (the accordion). I recently upgraded to the latest timthumb because of the security problems with the old version. Any ideas what I can do about the errors? They are 403 GET or Other Request Errors.

Thanks!

Hi! Is it possible that click on accordion slider will lead you to a certain photo gallery? Can I change the amount of accordion sliders?

imaginem

Hi,

1. No, the accordions are fixed numbers.

2. You can use a redirect plugin to direct links anywhere from the linked page in accordion. Built-in it links to each accordion post.

Thanks

Hi Imaginem,

This is a great theme and there are few that can better it. Do you have any plans to update it to be responsive?

Thanks

imaginem

Thank you. Yes. I’ll be adding responsive features but it’s not currently in development yet.

Hi there,

After I updated my theme and Wordpress, my homepage slider no longer works. The gallery and accordion work, but I want the slider. It was functioning just fine before with my “featured” category posts. Can you look at www.grippedracing.com and help? Thank you!

imaginem

Hi, Please post to support forum. Thanks

Hi, team,

I bought this theme and uploaded on hosting server according to document. Problem is every thing looks ok on PC. but only text structure is shown on the mobile.

Could you let me know how I can make this home page look like PC version on mobile ?

imaginem

Hi, Support forum please. Thanks

Hi, team,

I bought this theme and uploaded on hosting server according to document. Problem is every thing looks ok on PC. but only text structure is shown on the mobile.

Could you let me know how I can make this home page look like PC version on mobile ?

imaginem

Hi, Please post to support forum with url to check on the issue.

Thanks

I update the théme and the sliders doesn’t work any more, only in accordeon way. Any idea ? http://www.quadbalade.fr/
imaginem

Hi,

The loopslider doesn’t go well with WP 3.9.1 bundled jQuery.

Please post to support forum where i can post a code to correct the issue.

Thanks

Hello,

On which way i can add Photos to the accordion slider ? I have tried many different ways without success. Also in this slider can I add more than 4 slides ?

Default-user

With the number of the slides its alright, but anyway on any single way when i tried to add some picture to the slide its exactly the same – black window.

imaginem

Hi, Could you post to support forum with url to check on the issue.

Thanks

Friend, what happened to the HTML version? I bought it and now I just can’t download it anymore because it was removed.

imaginem

Hi, The HTML version is no longer available for download. Could you post to support forum using purchase code for the CSS version, i can create a temporary download link for you.

Thanks

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