Discussion on Studiofolio: A Versatile Portfolio and Blog Theme

687 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
SergeySh Purchased

Hello how can i put the blog on the frontage? Thanks in advance!

Default-user
SergeySh Purchased

And can’t set up the social icons/links… Doesn’t works((

undsgn
Hi, support is offered only in our support forum, so please drop a few lines and we care to support the solution! http://www.undsgn.com/support

Remember that with our themes we provide detailed documentation. Be sure to have read before ask in the forum, here you can find solutions to the most common user’s issues. If your problem is treated in the documentation we don’t provide support. Take few minutes to watch them and you’ll master your new theme like a pro!

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years

Hello, I’m working for a customer who just purchase your product, can you please help me with the comment that doesn’t work in your theme ? When I leave a comment, nothing appear downside of my post…

You can see at : http://www.haveyoumetdiego.com/a-piece-of-klein-in-miami-fr/

Thanks a lot !

undsgn

Hi JulienCotel, please note that this wall is dedicated to general comments and pre sales questions. If you need post purchase assistance we kindly ask to use our dedicated support forum that is constantly monitored: http://www.undsgn.com/support/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hi,

We have purchased several months ago the theme v1.3. Now we just noticed a bug. When resizing browser window gives this error:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://meigeeteam.com/templates/hillside/js/meigee/jquery.min.js:2

It is happening in Firefox, Chrome, Safari.

Our Magento version is 1.7.0.2

undsgn

Hi capitanseo, are you sure you are not in the wrong support page? This is WordPress theme not a Magento one as you report. Anyway please note that this wall is dedicated to general comments and pre sales questions. If you need post purchase assistance we kindly ask to use our dedicated support forum that is constantly monitored: http://www.undsgn.com/support/

capitanseo

Hi! Yes, you’re right. My mistake.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
toldham Purchased

Hi there,

Great theme!

But I am having issues setting it up as the demo.

If I sent over my logins, would you be able to have a look at it for me please?

Thanks

undsgn

Hi toldham, support is offered only in our support forum, so please drop a few lines and we care to support the solution! http://www.undsgn.com/support Remember that with our themes we provide detailed documentation. Be sure to have read before ask in the forum, here you can find solutions to the most common user’s issues. If your problem is treated in the documentation we don’t provide support. Take few minutes to watch them and you’ll master your new theme like a pro!

Default-user
toldham Purchased

ok mate, I will post this on the support forum now

  • Has been a member for 0-1 years

Hello, I have trouble with buying studiofolio, downloading seems incomplete or at least has caused me problems in the installation … Now I try to enter your support, but to create an account with you asking me the purchase code, that achievement will not find … so please, how can I get in touch with you? thank you!

undsgn

Hi pedrobuisan, sorry but you dont have the “purchased” badge that have users that have buy our item. We cannot help you without that and without forum registration, so please contact the Theme Forest support first and ask them you have troubles downlaod the item. Thank you.

Default-user

im sorry but I don’t understand what’s going on … I have emails that prove the purchase, how can I show it to you?

undsgn

We dont need any emails, just retrive your purchase code or ask Theme Forest support and signup to our forum, simply.

Default-user

Hello undsgn.

This is the answer to the mail, which I received from Envato after order the purchase code… can you give me some solution? because a month ago that I made the purchase and I still can’t use your wordpress theme…

one greetings and thanks.

“Hi there Pedro,

Thanks for contacting support,

In regards to your specific questions, you’ll want to contact the author of the item and request more information about this as they will have far greater knowledge of their own item. Envato Support can only assist with general Marketplace issues through the general support system. We’re unable to provide technical support for individual files.

Authors will list their preferred support method on the item’s support tab so make sure that you check that link first. The author can also be contacted through the item comments, or directly through the contact form found on the author’s profile page. You’ll need to be logged into your marketplace account in order to view the contact form.

undsgn

Hi pedrobuisan, where is your “Purchased” badge? Do you see customers that have buyed the theme that have this bagde near their name once they write a comment? I ask you to ask Theme Forest to fix the badge for you and the problem you have with purchase code. So I ask you to ask Theme Forest to fix your problem about the purchase code so you can sigin to our support forum, not to ask Theme Forest to fix theme problems for you. Only customer that have buyed the theme can sigin to our forum, this a precautionary measure to prevent themes piracy that can not be surpassed in any other way. So if as you say you bought the theme on Theme Forest ask why do not you have your purchase code and purchased badge. Than sigin to our forum and you’ll have support form us as every other customer.

Default-user

I understand what you say, and that’s what I asked ThemeForest but I received the same response again…

I’ll try again…

undsgn

Specify your problem about your purchase.

Default-user

Yes, I just did… but they are in Australia and the answer delay…

Thanks again

undsgn

As author when I receive your email, there is written “Pedrobuisan has not purchased the item”. I hope you can understand.

  • Has been a member for 0-1 years

Hi, the theme looks really cool!

-Is it possible to use, in “Portfolio > CENTERED SLIDESHOW”, images with different size (portrait/landscape) without automatic cutting?

-Is it possible to fix the height of slides container ,in “Portfolio > CENTERED SLIDESHOW”, to prevent the resize of height?

undsgn

Hi CreativeMuffin and thank you for interest! 1. What you mean with automatic cutting? Our slideshow resizes to adjust to the images content (no cutting at all). 2. You can do that but you need some small CSS codes. Let me know if you need more infos.

Default-user

Ok great. For me is better if the slideshow doesn’t resize to adjust to the images content but the images fit proportionally to the container. If this is possible, as the last thing, I would like to open a gallery overlay as “Gallery> image” on click. thx

undsgn

No sorry this is not an option by now.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
blonde Purchased

i have 2 pages loading the portfolio layout but was wondering if it was possible to disable the links on one of the pages. i just want to have the masonry grid effect without allowing the user to click through.

thanks in advance!

undsgn

Hi blonde, support is offered only in our support forum, so please drop a few lines and we care to support the solution! http://www.undsgn.com/support

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