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When I installed your theme I get the following:
The website that you are trying to access is in Offline Mode, which means the server is not currently responding.
And my screen constantly keeps refreshing. What could be causing this? It’s making it impossible to edit anything on the site.
We would be happy to help you determine the cause for this issue.
Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:
You will see a contact form on the right hand side just bellow the “social profiles”
Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.
Vamtam Help Desk | Video Tutorials | Solutions
Thanks so much
Is there a way to make a button work with a lightbox action? I would like to have a lightbox effect on the button once it is clicked.
Thank you for your response. I have a link to a reservation engine that I would like to have pop up like a lightbox but it’s really a new window. Any suggestions?
You can do it from text. Just change the link and the word “London” in the code above.
Hey Guys.. great theme
i´ve just one problem.. my articles are too long.. i installed the “WP Post Teaser” Plugin and i also tried the “more-tag”, but it won´t work. I just wanna 50 words or 60 .. how can i do that or where.. would be glad to hear from you.
thx & greetz Lars
i have an issue with my website leivalaw.com. the home page has a black background while all the other pages are ok with the vamtam background and ffffff bg. what could be causing this? i have been looking but can’t find the issue.
You are running an old version of the theme. Please update following this guide:
You have to change the colors after the update.
Thanks for the quick response!!
another question. i followed the instructions from the forum site. the changes are not showing. i could not find “Set the cache permissions to 755 recursively” where would that be?
Glad you fixed it
I figured it out. i had the global options off.
How do I insert a link in the home page slider image, so that visitors can click on the slider image and be redirected to a particular page on the site. I couldn’t see how this could be done anywhere in the slider section, or in the page section.
Can you explain all the options available for this? [tabs style=”” delay=”0” vertical=”false”]
I want to know if there’s a way to make the headers for the TABs to be able to make the headers with H2 tags. I would like to make the titles stand out. I don’t know if I’ll have to do that via CSS , but then i would need the class or ID.
There are connectivity issues to the servers in the Savvis datacenter in Boston, MA.
The problems are caused by the Sandy storm.
We hope the servers will be back soon. Sorry for any inconveniences.
There are connectivity problems to servers in the Savvis datacenter in Boston, MA. Savvis report that their Boston datacenters are isolated. The datacenter itself is secure and operating on a backup power. The isolation is due to power loss at multiple POP locations. Savvis technicians are working on restoring the connectivity through alternative routes. An estimated time of resolution is unknown at this time.
The servers are up and running
How would I go about importing the dummy content via FTP ? Wordpress is telling me I am not allowed to import using the quick import.
Please open a ticket with the admin and ftp credentials. I will check why the quick import doesn’t work.
I am wondering if there is an update for Studium coming along as WP 3 .5 is available next month.
Would be great to get more social media icons!
There will be an update soon. We will not include new icons with it , I am afraid .
What icons do you need, I may help you?
OK, Pinterest and Instagram would be great for the right hand side grey icons.
You can add additional icons in footer.php – look for .icons-top. Just copy one one of the links and change the href and id attributes. Then add something like this to the custom css area in Vamtam advanced settings:
Why does it say “Cheatin’ uh?” when I try to upload a logo file through the Vamtam settings for the “Studium” theme?? I’ve moved site hosting, done nothing else weird…
Hi, are you using the latest theme version?
I’m using 1.2, not sure. Probably not..
FYI, on my iPad 3 in the demo, all the text is left justified and piled on top of itself. Can’t see a thing. Tried several times leaving and coming back…2 browsers, nope, fubar. If you have email, I can send screenshot. Looks like a nice theme in the images. Too bad.
Hi my friend,
I am on a Ipad 3 and I do not see any issues. I checked with browserstack, no issues again.
You can email us at firstname.lastname@example.org
I have a problem! I’ve upgraded to the latest version of Studium and Wordpress and now my Gallery doesn’t display. Here’s an example: http://www.colombiaecotravel.com/portfolio/bio-hotel-organic-suites-bogota/
No idea yet, why this is happening . Please open a ticket providing admin credentials and I will check on the issue.
I’m having issues loggin in to Support.Vamtam.com. Can you have someone send me a log in reset?
the calling of setting options will invite the window does not disappear?
You do not have a “purchase” badge , so I suppose this is not the account you’ve bought the theme from.:)
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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