66 comments found

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years

Hello, since I directed this question through email and got no response. How do I send parameters to the php? For example: I want to send a link with an id number . How do I do this? Thank you.

ThemeMakers

We’re here to help our customers to set up the theme or to help them to fix the issues, but not to make custom editions for them. Sorry and thanks for understanding!

fernandoissler

I believe yes. But I think there would be no problem answering this question. I’ve had such doubts with several other developers and have never had objections. Anyway, thanks!

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years

I forgot to put the example in the previous post. <a href="index.php?id=10"></a>

ThemeMakers

Please read previous comment. Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
iltera Purchased

Could you send me an invitation too? I have same issues like other people who purchased this template. Thanks

ThemeMakers

Sure, just make a request via contact form on our profile page.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years

Hello, i buyed your theme an i need support please send me an Invitation Code.

ThemeMakers

Unfortunately at current stage our support forum is unavailable. But you can mail us your problem via contact form on profile page or ask your question right here.
Regards,
Alex

  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hy…one quick question can we have retrieve images from Picasa to our Gallery..in wordpress theme..?

ThemeMakers

Sure, you’ll need to upload them to your wordpress.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

hi; How can we put other link (blog, other site etc.) on main menu ?

ThemeMakers

Hi rebeldeniz,
Please let me know if you tried to manage that with wp nav menu option?
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello I have your Style template and all my links stopped working on the site for no reason. I have not changed anything in months. I have done all the updates with WP. I have checked all the links and I can’t find any issues. Has this template been updated from the last WP update? Thanks for you help.

Troy

ThemeMakers

Hi Troy,
Yes, your right. We’ve updated the theme recently, so you should re-download it from your account and re-install the theme, then all would be fine.
Regards,
Alex

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Puerto Rico
  • Referred between 1 and 9 users

Question before I go in forum.. Is there any way to centralize the template ? can that be done?

ThemeMakers

Hi imediagraphix,
Could you please be more in depth with your explanations? Sorry, we can’t understand your question.
Regards,
Alex

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Puerto Rico
  • Referred between 1 and 9 users

Is there any way to make the template justify center instead of to the left

ThemeMakers

Hi imediagraphix,
Unfortunately there is no any option to do it. Only if you customize it.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hey there!! How can i change map position?

Thanks

ThemeMakers

Hi nicolecurioni,
Simply open a file named general.js and scroll down to the Google Map, there you’ll find an address you have change to.
Regards,
Alex

nicolecurioni

Yes, thanks Alex, i realized that little late.. i actually asked in your forum as well, then i start to search.. and find it! :D thanks a lot!!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Puerto Rico
  • Referred between 1 and 9 users

Another question.. Can the slider images be changed by a youtube video playing automatically?

ThemeMakers

Hi imediagraphix,
Unfortunately no, it’s only possibility to load the images there.
Regards,
Alex

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

hi, i just want to add more pages eg: data-rel=”more pages” in this template. can u please help me for this?

ThemeMakers

Dear mirajgraphics,
Just make sure you add an id to menu item the same as to div with your content for new page.
Regards,
Alex

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
DesignSQ Purchased

I would like to add more pages, I tried adding a new id=17 and created the code for it, but still shows up blank.

Do I have to change something in the CSS?

ThemeMakers

Hey DesignSQ,
We’ll check your problem from the link you provided by mail and get beck to you shortly. Please stay tuned.
Regards,
Alex

Default-user
DesignSQ Purchased

Have you found out the issue yet? I am stuck at this point and cannot continue further.

Default-user
DesignSQ Purchased

Is it more than just adding code to the index file? Do I need to add code to any other file?

Default-user
DesignSQ Purchased

Is it essential to be in order>?

ThemeMakers

There is an url we provided inside templates documentation which refers to the developers script where you’ll find a solution. I also can say that you did a few mistakes there when edited your template, so please refer the authors script documentation and fix it ;)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
DesignSQ Purchased

Is there a way to make the background slideshow rotate automatically without having to press play?

ThemeMakers

Unfortunately no, but there is in wordpress theme btw.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
DesignSQ Purchased

The website seems to be extremely slow loading up. Even more so on Firefox. I have tried several computers in several locations. Is there something I can do?

ThemeMakers

It also depends on your server, not only the template. It doesn’t include a lot of scripts.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’ve tried emailing and the contact form on here, to no avail.

Can someone tell me how to remove the google map please?

Also, when the window size is smaller than the left hand nav bar (as it is on a phone) then the bottom buttons get cut off and there’s no way to scroll to them, is this fixable?

ThemeMakers

Hi mbauer32301,
Could you please provide with an url to your website? I’d recommend you to jump to our support system and create a ticket in site templates department to get any support.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
enelbus Purchased

You should warn on the homepage of the template that you can only use one type of gallery at a time.

I have bought various templates at Themeforest and this is the first one with this kind of problem. And I just saw at the your forum that several users have this complaint.

ThemeMakers

Dear enelbus,
Are you sure? With this template you’re allowable to create any amount of gallery types btw. As you can read throught our forums we support there only wordpress customers. All the others are supported by mail or our support ticket system.
Regards,
Alex

enelbus
enelbus Purchased

Dear Alex,

I tried to do this without success. I just wrote on the email form on Theme Forest. If it isn’t the right address, I’ll appreciate you redirecting me to the proper one. I only want to use the the Photo gallery.

Thanks, Asgard (enelbus)

ThemeMakers

Got your mail. Keep in touch there.

enelbus
enelbus Purchased

Dear Alex, I’m waiting for a response. Thanks.

ThemeMakers

Could you please provide with a ticket number?

enelbus
enelbus Purchased

I sent it again. The ticket number is: #JYD-420-54913

Thanks,

ThemeMakers

Dear Asgard,
Our support manager Stacey has just replied to your ticket. Please check.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
vapipidis Purchased

Hello,

I have the following problem: I copy-paste the thumb gallery code and paste with another id. in order to use this gallery type to another button and the gallery it doesn’t work. Where am I wrong?????

Thanks in advance.

ThemeMakers

Dear vapipidis,
I’d recommend you to register in our support system and create a ticket on your question, someone from our staff will help you to sort out your problem.
Regards,
Alex

Default-user
vapipidis Purchased

Ok.. I will. Thank you Alex.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi vapipidis, I have the same problem. Can you tell me how did you sort it out?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have to mention that I am working on local, I haven’t replaced my old site yet, so I can’t make a ticket for support. Thank you!

ThemeMakers

Please use the only one thread here to submit your questions. Can you remember us your question?

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