171 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bazzard Purchased

Hello,

It seems I have a problem with the approval of new reactions. At the admin side I checked the option “An administrator must always approve the comment ” but all reactions are directly placed.

Could help me with this?

Regards,

Bas

ThemeMakers

Hi bazzard,
Let us please know your website link to check?
Regards,
Alex

Default-user
bazzard Purchased

Hi,

sorry for the delayed reply, the site http://splendore.nl

Regards,

Bas

ThemeMakers

Hi Bas,
Thanks for notifying about that. Please let us check. If it’s an issue, we’ll fix it asap and re-upload the theme as a new release. It will take some time for us. So please follow us on our twitter or facebook page to be always notified with any news/updates of our themes.
Regards,
Alex

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
SolPal Purchased
What is your forum, the link you gave leads to this: http://forums.webtemplatemasters.com/deals/toronto/all/popular
ThemeMakers

No worries please. We’re moving to other server and it’ll took some time to update name servers.
Thanks for your patience and sorry for any inconvenience.
Regards,
Alex

  • Bought between 10 and 49 items
  • Chile
  • Has been a member for 3-4 years
cubico Purchased

Hi! How can I lower the time the backgrounds’s slides?

ThemeMakers

Hi cubico,
There is an option in ThemeOptions panel. Please check it.
Regards,
Alex

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
SolPal Purchased

I have installed NextGEN Gallery and it works mostly. but when I link a page that has a gallery from another page using what you suggested: Sample Page It will not work on that page and will only show the tag [nggallery id=6]

any ideas why? but the same page will work if I link it from the menu.

ThemeMakers

Dear SolPal,
Please provide us with your website link for better imagination of what you’re talking about.
FYI support for all our themes and templates is conducted through support forums where you can start a new thread about your problem and we will help you with that as soon as possible.
Regards,
Alex

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years
ZPJena Purchased

hey there, my provider updates the php-version to 5.4 . I´ve just tested the theme with the new version of php and catches some errors:

Strict Standards: Non-static method TmkCore::init() should not be called statically in /homepages/17/d13440513/htdocs/wordpress/wp-content/themes/style/functions.php on line 32

Strict Standards: Non-static method TmkCore::classes() should not be called statically in /homepages/17/d13440513/htdocs/wordpress/wp-content/themes/style/admin/classes/core.class.php on line 12

Strict Standards: Non-static method TmkCore::actions() should not be called statically in /homepages/17/d13440513/htdocs/wordpress/wp-content/themes/style/admin/classes/core.class.php on line 15

Strict Standards: Only variables should be passed by reference in /homepages/17/d13440513/htdocs/wordpress/wp-includes/pomo/mo.php on line 210

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method TmkCore::addMenus() should not be called statically in /homepages/17/d13440513/htdocs/wordpress/wp-includes/plugin.php on line 406

is this “theme-update-problem”? hope you can help me! thx

ThemeMakers

Dear ZPJena,
I’d suggest you to submit your issue to our support system as a ticket, so our staff will have an opportunity to track your issue and help you with managing this.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi,

is there anyway your theme can be adapted so it appears as a multiple page website as at it stands it doesn’t appear to be indexed properly by google?

ThemeMakers

Dear landingnet,
That theme wasn’t tested there. And, unfortunately, I suppose it wont work with it.
Regards,
Alex

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
Thiercae Purchased

Hi, I purchased you theme, can you play a video in the background instead of images?

ThemeMakers

Dear ericae,
Unfortunately that slider can only play images, but not videos.
Regards,
Alex

  • Has been a member for 1-2 years

Hi,

I would like to buy your theme but I would be sure that lightbox support also Panopress or if support in general a box for a Virtual Tour . The file we use for Virtual Tour are in ”.swf”.

Thank you Daniele

ThemeMakers

Dear Daniele,
Unfortunately this theme supports only video and images. But thanks for your notice, we’ll make an update for the theme by the end of current week where we’ll include an opportunity to place .swf files.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
SEBERT Purchased

Hello,

Is there a way to add p or br tags between paragraphs in the portfolio text area? I need this function, is there a way I can modify one of the files to get this function?

Thank you very much, Evelyne

ThemeMakers

Dear Evelyne,
Sure, there is. Just please create a support ticket in our support system with regards to that and one of our managers will get back to you shortly.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I purchased the theme style in November, but When I upgrade my version of WordPress to 3.5.1, some things have been damaged as they are the gallery, not working. help me please, Regards, Camilo

ThemeMakers

Dear Camilo,
Please register in our support system and then create a support ticket on this, one of our managers will get to you shortly with a solution.
Regards,
Alex

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years
alimaleki Purchased

Can not find “linkedin” in Social Services Links!!!!

ThemeMakers

Hey alimaleki,
If you really need that icon, we’d be happy to add it for you. All you need is to register in our support system and create a support ticket with regards to add it.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
elmoumen Purchased

Hi, How can I add multiple galleries? Basically, I would like to have three galleries pages that display different categories . Is there a way to do this?

ThemeMakers

Unfortunately you are able to create only one gallery in this theme. Please contact our support team, we’ll see how can we help to with this.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
elmoumen Purchased

Hi, how can I make an external link?? For example I need to add in menu-item in the navigation but I hope that menu-item will have in extra link

ThemeMakers

To have an external link in your menu navigation just use wp menu nav to add it there. If you have any question feel free to register in our support system and create a ticket on it.

Default-user
elmoumen Purchased

Hi,I did but it does not work?

ThemeMakers

Ok, let us do that for you. Did you create a support ticket?

Default-user
elmoumen Purchased

it’s ok ,I do a ticket

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
1vangogh1 Purchased

Hi, I don’t understand why the POST THUMBNAILS don’t appear in the blog. The website is www.sartoriacrimi.com What’s the problem?

ThemeMakers

Unfortunately the link you provided is wrong. Please register in our support system and submit there a ticket with your problem and proper website details.

Default-user
1vangogh1 Purchased

I did it and it’s urgent…

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Author,I just download this theme & install on my wordpress setup on my server..The domain is :- http://aatechsolutions.co.in/wordpress_social/

I am facing issue with this,as nothing is there.. Also i already put dummy.xml through import of Tools..

Please help,as i need it urgent for one my client…

Thnx

ThemeMakers

Have you followed the steps in documentation? After importing the xml data you should set the menu items im wp menu section.

Default-user

i just import the dummy.xml according to the steps:—

<!- To import this information into a WordPress site follow these steps: -> <!- 1. Log in to that site as an administrator. -> <!- 2. Go to Tools: Import in the WordPress admin panel. -> <!- 3. Install the “WordPress” importer from the list. -> <!- 4. Activate & Run Importer. -> <!- 5. Upload this file using the form provided on that page. -> <!- 6. You will first be asked to map the authors in this export file to users -> <!- on the site. For each author, you may choose to map to an -> <!- existing user on the site or to create a new user. -> <!- 7. WordPress will then import each of the posts, pages, comments, categories, etc. -> <!- contained in this file into your site. ->

Can you plz suggest me for this…as i already followed these steps…

Thnx

ThemeMakers

Just register in our support system and create a ticket on your problem. One of our managers will get back to you with a suggestion on Monday’s morning.
Regards,
Alex

Default-user

Hi Alex,Is it not possible today,as my client want to check some pages & work in it..

Thnx

ThemeMakers

If you create a ticket within an hour, I’l take a look at it then. Just let me know the ticket ID.
Have a nice day!

Default-user

I am just doing it..

Default-user

Should i place FTP in ticket , is it neccessary..?

Default-user

Ticket ID is :- #EUY-248-17142

ThemeMakers

Answered and resplver. Please check the reply in a support system.
Have a nice weekend!
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dijitalxx Purchased

I want more than one portfolio to more than one page .. Is it possible?

ThemeMakers

Hi dijitalxx,
Unfortunately there is no opportunity to create more than one gallery in this theme. Please register in our support system and create a ticket – we’ll consider how can we help you in that case.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Is this theme Responsive or not ?

Thnx

ThemeMakers

Hi akhilhoneyy,
Unfortunately this theme is not responsive. Only fixed version available.
Regards,
Alex

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I have just bought and installed this theme – however when i change the skin to ‘light’ nothing changes – how can I fix this?

ThemeMakers

Hello flockpublicity,
Could you please check the permissions to your “stylesheets” directory on the server? Some servers don’t set the necessary permissions automatically, so you should set them by yourself. Please contact our support team via our support system by creating a ticket with request to help and one of our managers will get back to you shortly if you need any help on this.
Regards,
Alex

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

As well as the light theme not working (I bought the theme just so I could use the light theme) – the slider titles do not show properly – can I disable them instead? Thank you

ThemeMakers

Dear flockpublicity,
The light version works just fine as well as the dark one. The only problem that causes that is a server settings which we can configure manually. Please read the previous message.
Regards,
Alex

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
cutegecko Purchased

Hi there,

I have a question that I was wondering if you could help me with.

I’m aware that this theme that i purchased is not mobile responsive which is fine but I do have a mobile related issue that you might be able to shed some light on.

When viewing this site on the ipad, it actually seems to work but my concern is when you click on the menu item, the submenu does not disappear. Is there any kind of code or script you could supply me with that might be able to resolve this issue? My client is pretty persistant in having this submenu at least disappear on mobile after it’s clicked.

thanks in advance!

ThemeMakers

Hi cutegecko,
Unfortunately we have no plans to re-create this theme as a responsive. Sorry for any inconvenience.
Regards,
Alex

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