Discussion on Subway - Responsive Multi-Purpose WordPress Theme

589 comments found

snasonte Purchased

Hi! I’m using the mega menu but since there are many subcategories there is a HUGE space between the first row and the second. How do I remove that space? http://legaldocuments.coxwebdesign.co.nz/

Thanks in advance.

QODE
QODE Author

Hi,

We have assigned your ticket to a senior member of our support team. They will take a look and get back to you as soon as possible.

Qode

Default-user
snasonte Purchased

Hi….I just wanted to say that I DO love your product (as I’ve purchased more than one) but we still haven’t found a solution for the Mega Menu. The project has been on hold now over two weeks. I would not have purchased this theme if I knew there were restrictions on how many items you can put in the mega menu. I think this needs to either be addressed or stated somewhere. If you could push this ticket to a priority I would totally appreciate it since it just took 3 days to respond to the last one only to find that it still doesn’t work.

QODE
QODE Author

Hi,

Just spoke to support team and they will try one more thing on your side and will update you via ticket.

Qode

Hi, is there any update plant for the current Wordpress version 4.1 and Visual Composer 4.4? The theme isn’t compatible with the current Visual Composer. Best regards

QODE
QODE Author

Hi,

Yes, we plan to update the theme and re-do custom work with latest version of Visual Composer. It will take some time, as VC made lot of changes to the code.

Qode

hi there,

is ok with wordpress 4.1? i can update?

QODE
QODE Author

Hi,

Yes, you can feel free to update to WordPress 4.1

Qode

snasonte Purchased

Hi! How can I make the tab section collapsed / closed by default.

Thanks

QODE
QODE Author

Hi,

Unfortunately this is not an option in our theme.

Qode

Hi – is there any way I can stop the menu scrolling when logo is in the middle?

Please see: http://capitaleventsmarketing.co.uk/

Thanks!

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.

Qode

mesayad Purchased

Hi! Is this compatible with WP 4.1.1?

QODE
QODE Author

Hi,

We will update the theme later today or tomorrow AM so it’s compatible with it :)

Qode

mesayad
mesayad Purchased

Thank you Qode. Are the LayerSlider and Visual Composer updates included? Looking forward.

QODE
QODE Author

Yes :)

divanec Purchased

I have a problem with exponent end index. In backend editor i insert e.g. x2 (2 is exponent), and in backend its ok, but in frontent exponent is like this x2.

QODE
QODE Author

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access and please provide a more detailed explanation of what you would like to achieve so our support team can take a closer look and see what they can do to help you out.

Qode

Hello,

I am using the latest subway theme version 1.3 and installed the theme on Wordpress 4.1

After installing the theme, i started to create pages and insert content. While inserting the content in several pages, i discovered a huge problem that messed my work.

It is that after clicking on “Update” to save the page, some content is deleted or page blocks disappear, it is not displayed in the front-page and visual composer view in the page backend.

Is it an issue in the visual composer or the theme itself ? How can i fix it ?

Please let me know asap since its ruining my work & i cannot continue like this.

Thanks & your urgent response is highly appreciated.

:stress:

QODE
QODE Author

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and help you solve it. After you submit your ticket please send us your ticket ID here so we can assign the ticket to a member of our support team.

Qode

QODE Author

Dear Customers,

Please read this before upgrading to 1.4 version of the theme: http://themeforest.net/item/subway-responsive-multipurpose-wordpress-theme/5898023/faqs/23189

Qode

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