Discussion on Subway - Responsive Multi-Purpose WordPress Theme

531 comments found

Hi,

I have a few questions about this theme too.

1. The video on the homepage is self hosted, right? Is a Youtube or Vimeo video also a possibility? 2. Can I place this video in full width also on another page, other than the Homepage? 3. The slider on the homepage: can I make this full screen? Am I able to determine the height by myself? 4. Can I insert Youtube/Vimeo video’s on a Parallax page?

Thank you for answering!

QODE

Hi,

1. Yeah, that’s self-hosted video. Unfortunately, only self-hosted videos are allowed to be used in video background sections

2. Yes :) You can place it anywhere and you can add unlimited number of video background sections to page

3. Unfortunately, we didn’t implement full screen slider for this theme, we did it for latest theme Elision

4. Yes, you can add it via video shortcode element

Qode

Where is the contact form in this theme that is used on the sample page?

I am currently using Contact Form 7 and it is not themed like the form on your contact sample page.

QODE

Hey,

you need to create page and make it to use Contact page template. Then you can configure its behavior in Qode > Contact.

Qode

Default-user

Thank you for the fast response, I appreciate it. How do I get the map page to show on the contact page? I have selected the template with the map but it doesnt show, do I still have to manually place the element in?

QODE

Hey,

No need for that. Just go to Qode > Contact and enable map and save settings. After saving, map fields will appear.

Qode

Love your theme and rated it 5 stars!

I’m getting ready to launch a new website using Subway but am having trouble getting the title part of the page to display when just using a default title. The title area seems to be sliding up under the header. I set a header height of 115 and then the title to be 220 and sometimes even 240 with an image that is 240 high. But the image only shows the bottom 50 pixels or so as it’s going up under the header. Any ideas?

ms_webcasa

Also still having lots of trouble with the table having an excessive amount of spacing. Tried to put 0 padding but it keeps putting about 50px padding between cells – can’t tell where it’s coming from.

ms_webcasa

Nevermind on the table trouble- I figured it out! Thank you. Still having some issues with the page title sliding up under the header though.

QODE

Hey,

Thank you very much :)

We can review the problem on your end if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please give us ticket ID here.

Qode

Hi,

Would you consider providing PSD’s when buying this theme? Thanks!

QODE

Just replied to your ticket and provided download link :)

Default-user

Thank you for the support!

QODE

You are welcome :)

Hi there,

Default contact form in the theme that you can setup in options problem.

There’s this field called ‘Email From’. What can I put in there so it automatically pulls the name & email address from sender so I can simply click reply in my email client?

Or is that not possible?

Also, is there a way to BCC emails? I know CC works by coma separating email addresses in ‘Send To’ field, but if I need BCC?

Regards

QODE

Hey,

You should put email address in Email from field. Unfortunately, you can’t just reply, as contact form details are listed in the body of the email.

You can BCC only if you edit the contact page template and add BCC options to the code. We can help you with that. Just submit ticket to http://qode.ticksy.com/.

Qode

Default-user

Ok, Thanks.

QODE

You are welcome :)

Hello QODE. Can you answer to my ticket (http://qode.ticksy.com/ticket/133497) please. Thanks for answer

QODE

Thank you very much :)

Just assigned your ticket to support stuff to reply again :)

Default-user

I submit (http://qode.ticksy.com/ticket/133497) Thanks a lot again

QODE

Hi,

our support stuff has replied to your ticket :)

Best Regards

Qode

Hi

How can you increase the size of the pie charts

Thanks Paul

Default-user

And can I % symbol on the pie chart

QODE

Hi,

you can change the size of pie chart directly in subway/js/default.js file on line 492. When you change the size of pie chart minimize that file using http://www.freeformatter.com/javascript-minifier.html and paste result to default.min.js.

If you need any help with this please submit ticket to http://qode.ticksy.com/ our support stuff will help you. :)

Best Regards

Qode

Hi

I need to be able to add some controls to embedded videos (autoplay, allowfullscreen, loop etc.), but I cannot work out which file to edit. Any help would be appreciated.

QODE

Hi,

Where are you embedding video? To pages via shortcode or? :)

Qode

Default-user

Yes, trying to embed via shortcode but I want to remove all controls from the youtube clip and set it to autoplay. I have manually added some embed code using the raw html shortcode, and that looks fine, but with this method the video is not responsive. Thks.

QODE

Hi,

unfortunately, you can’t choose whether to play video with controls or autoplay because video shortcode is Visual Composer’s and that shouldn’t be modified. Sorry for the inconvenience.

Best Regards

Qode

Hello, pre-purchase question. is the “Our team” section set up as a custom post type, or are those simply items built through the visual composer? if a custom post type, can the person’s name be linkable to their full bio page?

Default-user

Also, on the shortcode for “image with text and icon”, is it possible to add a link to the entire element/shortcode item? e.g. using this to build call-to-action that links to a page.

QODE

Hi,

Thanks for interest in our theme :)

Team is built using VC.

Image with text and icon allows adding link to image and icon, not the textual part.

Qode

thank you for the theme, it is very beautiful.

I have a question, is it normal that there is no language file (. And mo. Inches) in language file. Because I would translate the theme in different languages

Default-user

I’m sorry, I did not read the old comments

Everything is good, problem solved

QODE

Great ;)

ambrab Purchased

Please, could you answer my ticket #155354, it’s urgent thank you very much Ambra

QODE

Hi,

we’ve forwarded your ticket id to our support stuff. They will answer as soon as possible. :)

Best Regards

Qode

Hi, I bought this wonderfull theme and I’m learning how to use it. There will be other questions I’m sure. For now I would like to know if there’s a easy way to change the product tabs to below the thumbnails with the size of the page boxed size, that is the standard in woocommerce. Can you help on this? The problem is that I sell complex equipment and the space dedicated to description is just not enough for me to put all the info. Thanks

Default-user

Another question, did you removed FAQ and Teaser shortcodes from Visual Composer? I couln’t find these. Is there a way to install the newest version of VC?

QODE

Hi,

Thank you for the purchase.

Regarding WooCommerce question help, please post your question to: http://qode.ticksy.com/ and our support team will help you :)

Unfortunately, we made custom changes to VC, as they didn’t support nested changes in that version, so there is no way to upgrade it, as you will lose our work there.

Qode

I want say many thanks to autors for this super theme, for quick support for attention to customers. Thanks a lot!!!!

QODE

Thank you very much :) We appreciate it a lot :)

geminio Purchased

hi, I have a menu in Header Right area and when the resolution 1024×768 it disappear. How can I make it visible? Anka

Default-user
geminio Purchased

nevermind, already solved :)

QODE

Thanks for the update :)

Hi,

I’m having some trouble with Virtual Composer sometimes don’t load at new/existing pages and products. As a result I can’t edit most things, including the text. Maybe some conflicting config?

QODE

Hey,

We didn’t see that problem so far, but we can take a look if you give us WP admin access via ticket here: http://qode.ticksy.com. Please post ticket ID here.

Qode

geminio Purchased

I’ve got one more question : why my search widget looks like this: http://nuscana.eu/ and not like on demo site?

QODE

Hey,

can you please submit ticket to http://qode.ticksy.com and include WP admin access, so we can take a look? Please post ticket ID here.

Qode

Hey QODE

Love the theme.. I remember seeing somewhere how we can stop the logo animation..it just lags to much. I am sure there is some css add on code..just cant find it anymore=)

Thank you much!

QODE

Hey,

Thanks a lot :)

If you are talking about resizing the header, you can set Header Height Initial and Scroll to same value.

Qode

Notice: there are spam comments in the xml import file.

QODE

Thanks for reporting that. I will make sure we remove those comments from our demo site.

Two easy questions (not for me) - Where can I change the font size of the product description tab? (and the other fonts in product page)

- Where can I change the product page image sizes, I tried woocommerce config but the theme just override it.

QODE

Hey,

can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support team can help you and provide custom CSS if needed. Please post ticket ID here.

Qode

Hi,

On the portfolio how do you remove link?

Many Thanks

QODE

Hey,

Are you asking how to remove link to single page?

Qode

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