Discussion on Subway - Responsive Multi-Purpose WordPress Theme

603 comments found

Hi, the portfolio item on iPad and iPhone looks like this: http://designmilk.gr/portfolio_page/i-create/ I want to avoid the black area from above and below the video, as you can see it on a regular computer screen. Thanks DesignMilk.
QODE
QODE Author

Hey,

Thanks for reporting this. Can you also please submit ticket to http://qode.ticksy.com/ and report a problem there? :)

Qode

Lacket Purchased

Got an idea for Portfolios here.. can someone take a look at Quode Ticket #156811 and let me know your thoughts

Nearly ready to publish and I am really liking this theme.

QODE
QODE Author

Hi,

Just assigned it to support stuff.

Qode

TDelux Purchased

Great theme but the support team is asleep at the wheel. Have two outstanding requests, one is 6 and the other one 3 days old.

Am I missing something here

QODE
QODE Author

Thanks you :) Just assigned ticket IDs to support stuff.

TDelux
TDelux Purchased

Thanks, got the problems solved. Get that support level up and it will be all peaches. :)

QODE
QODE Author

Thanks a lot :)

Why don’t you have any videos on how to set up the main page? I have 2 left feet and i don’t see any video. The documents don’t say anything about setting up parallax. I feel like i brought this theme and i expected videos and now nothing. WHY

Default-user

the visual composer isnt updating it keeps saying Downloading package from envato market…

Error! Envato API error: Username and/or API Key invalid.

Default-user

I have my key but i dont know were to install it

QODE
QODE Author

Hi,

You cannot update VC for this theme, as we had to make lot of custom changes as at that time VC didn’t support nested shortcodes and we needed them.

Qode

krispmag Purchased

I can’t seem to set my pages the way you have them set up on your demo. I am sending you my info so you can log in and set that straight . Thank

QODE
QODE Author

Hey,

Thanks. Please submit this as ticket here http://qode.ticksy.com/ and include WP admin access. Also, please provide ticket ID here.

Qode

fatihk5 Purchased

i dont install theme, it give warning

QODE
QODE Author

Hey,

We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please also post ticket ID here.

Qode

Hi, I have a couple of pre sales questions.

1. Is it possible to make a full screen slider for homepage like this: http://artbees.net/themes/jupiter-demo/homepage-edge-slider/

2. Is it possible to make header transparent?

QODE
QODE Author

Hi,

Thank you for interest in our theme.

1. Unfortunately, this theme has only full width slider, but Elision has also full screen

2. Yes

Qode

Nice work. :) What version Layer Slider you have in there?

QODE
QODE Author

Hey,

Thank you :)

Latest included with the theme is: 4.6.5, but as soon we update theme, we will also update it to latest version :)

Qode

Default-user

Thanks for the reply. Reason I asked because a short while ago I bought a theme which had layer slider 450 years old. Was it a pain?

QODE
QODE Author

You are welcome :) LOL

Just one more question – When you say Woocommerce, could be used a full fledge online store?

QODE
QODE Author

Hi,

We integrate WooCommerce into our theme and all its features. You can check their web site for all features list :)

Qode

Default-user
razzc Purchased

Bought it. :)

QODE
QODE Author

Thanks :)

mgadala Purchased

Hello I submitted a ticket over a week ago and have gotten no response. IT is a very simple feature that was featured on the demo site and when I installed the dummy content exactly as described it was not working. Please help as soon as possible

QODE
QODE Author

Thanks. Just assigned it to support stuff.

Default-user
mgadala Purchased

I just reviewed the answer that was given by the support staff and it was ineffective and off target. I would not like to wait for another 7-10 days for a response so I am posting in the comments here in hopes of a faster response time. Also the second question that was asked and required admin access was also NEVER answered. Please provide adequate support for your theme’s basic functions

QODE
QODE Author

Hi,

Our support stuff will handle it.

Best Regards

Qode

punit4 Purchased

how to add accordion in tab

QODE
QODE Author

Hi,

I am not sure that will work fine, as both are nested shortcodes, so Visual Composer can’t handle it.

Qode

Default-user
punit4 Purchased

how can implement it

QODE
QODE Author

I don’t think that’s possible, but you can ask Visual Composer developers about that.

I have a problem: I would like modify the size of the header and I want to maintain the logo dimension but don’t know how to do it, can you help me, please?

QODE
QODE Author

Hi,

Please post your questions to http://qode.ticksy.com/ and post ticket ID here, so I can assign it to other developer who can review it and provide answers :)

Qode

Default-user

Ok Thanks

QODE
QODE Author

What’s your ticket ID?

roca01 Purchased

on the home page of my site I call the shortcode by QODE “Latest Posts” mysite is French and I retouve with this “Name In category” impossible to translate In while I translated the theme.

Ditto for the search fields in the search widgets focus on chrome there to “Search here” can not be found or is the file to translate

Thank you to tell me how I can translate

QODE
QODE Author

Hi,

We just noticed that “In” label is not translatable, and we just fixed that. It will be in our next update. Until then you can change in inclides/shortcodes.php on line 373 and 379 on the end of the lines “in” label with your own. After update, you will need to translate this label.

As for the “search” label, that is in the default.js file on line 1902, so you can change it there, but you will need to minimize this file and replace it with default.min.js because theme uses this file.

Best Regards Qode

For whatever reason,

When I choose a custom sidebar it chooses the default sidebar pages. Every time. I have been trying to fix this for hours to no avail please help.

QODE
QODE Author

Hi,

We can take a look at your problem if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please post ticket ID here.

Qode

Default-user

Ticket #160678

QODE
QODE Author

Thanks

razzc Purchased

Hi, I can’t keep the Parallax section staying open. The content stays on the white background until I scroll down and the parllax shows up.

Thanks. I have submitted a ticket two days ago. :)

QODE
QODE Author

Hey,

What’s your ticket ID? :)

Qode

Default-user
razzc Purchased

Thanks for the prompt reply. #159776 and #159746 – I tried every trick I could think of to try and keep parallax section stay open at 400px but had no joy. :) I have looked at heaps for posts on your forum and looked all the instructions you have provided with image. Still no luck. I use VC.

QODE
QODE Author

Thanks a lot :) Just assigned your tickets to support stuff :)

Hi. Thanks for a super-theme. Only one question:

How/where do I translate the text “Search here” in the search widget?

/Christer

QODE
QODE Author

Hey,

Thanks a lot :)

You can use this plugin to translate/rename theme’s labels: http://wordpress.org/plugins/codestyling-localization/

Qode

Cmarch Purchased

Is there going to be any theme update to fix the spacing issues??

http://gyazo.com/8f6e88f0e4f6ea0bb60bc35c953ceefe

All of those bullet points are supposed to have a space after them, but the theme ignores them.

QODE
QODE Author

Hey,

Yes. Please first post ticket to http://qode.ticksy.com/ so one of developers can address this and add fix for next release. Please post ticket ID here.

Qode

Love this theme. Is this theme by change compatible with WP multi-siite mode?

QODE
QODE Author

Hey,

Thanks a lot. Unfortunately, we didn’t test it, but we never got any complain regarding using our themes with WP multi-site plugin.

Qode

jeroeeeen Purchased

Hi Qode,

I submitted a ticket on qode.ticksy.com 3 weeks ago and I still have no answer? I even asked for response several times, still no answer.

http://qode.ticksy.com/ticket/150577

Jeroen

QODE
QODE Author

Hey,

I just assigned it to support stuff. I am sorry for delay. Please post ticket ID here so I can make sure it’s answered without delay.

Qode

Default-user
jeroeeeen Purchased

Hi,

The ticket ID is: Ticket #150577

Thank you,

Jeroen

QODE
QODE Author

Thanks

jeroeeeen Purchased

Hi Qode,

How do I remove the hamburger in the right top corner?

Kind regards,

Jeroen

QODE
QODE Author

Hey Jeroen,

if you are talking about 3 lines icon, go to Qode > Side Area and disable it from there :)

Qode

Default-user
jeroeeeen Purchased

Yep that’s it, thank you!

QODE
QODE Author

You are welcome :)

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