Hi! First congratulations for the theme, I really like. I have a question, I can remove the url of the work I have in the portfolio the word portfolio? if so can you tell me which part of probramación is for SEO. Thank you
Thanks a lot
You can search for portfolio url slug in functions.php and replace it there.
You are welcome
So glad I found your portfolio, tons of awesome themes. I have 3 pre-purchase questions:
1. I might use a “sticky” audio player that sits fixed at the top or bottom of the site (doesn’t refresh with the content) so the music keeps playing while you browse the site with ajax, is this possible on your themes? My assumption is only the middle content uses ajax or is that not correct?
2. You mentioned in a comment “because some plugins are not compatible with ajax functionality”, do you know which plugins are usually not compatible? The main ones I need to work that also use ajax are WP-Ratings and Easy Digital Downloads (cart system).
3. Concerning “tabs” in your themes, do you know if in the first tab you can make a hyperlink that opens the 3rd tab for example?
Thank you very much
1. Yes, if you place it in header, it will keep playing
2. Unfortunately, there are tons of plugins, so it’s hard to say which ones are not, but you can always just disable ajax for certain pages. We can give you access to our test site where you can test plugins. Just email this request to email@example.com and ignore auto-reply message
Thanks, I sent the e-mail.
Ok, our team will replay.
We could guide you how to do it.
I installed WooCommerce and your documentation says that I should ‘Uncheck “Enable WooCommerce CSS” field and click Save’ but I cannot find this option?
Yes. WooCommerce updated plugin to 2.1 and there is no longer that option. Are you on latest version of the theme and plugin?
Yes I’m on version 2.1
The reason why I’m asking is because the photo’s I use in my shop are blurry and I was hoping it had something to do with that option.
you need to go to WooCommerce settings > Pages and to setup size of images there and then to use Regenerate Thumbnails plugin and re-generate them.
I bought Icon Box plugin which is add-in for Visual Composer and its not working. The required VC version for that plugin is 3.7.
Any plans to upgrade the Visual Composer to 3.7?
When we developed Subway, Visual Composer didn’t support nested shortcodes, so we needed to make lot of custom changes in order to support all of our shortcodes. For that reason, it’s very hard to update VC now without breaking compatibility of our theme. Sorry for that.
Sorry if this sounds rude, but WHY THE F%$& ARE YOU OVERWRITING CHECKOUT PAGE PLACEHOLDERS in custom_override_checkout_fields (woocommerce_configuration.php) ... How is this supposed to work with localization?!? I may not see the point behind this, but to me this looks like interns are programming at your place
LOL Thanks for reporting the bug, we fixed it No need to be rude, theme is sophisticated project and bugs can happen
I would like to change the color of certain items but I can’t find where I can do it. I’ve looked in the Qode menu and changed everything there but there is still 1 thing which is green.
Where can I find it?
This is image, so you need to replace it: http://caveone.dubbelduck.com/wp-content/themes/subway/css/img/social_share_green.png
Your theme looks amazing. I have a question. Does your theme support IE 8, 9, 10, 11? The reason why I am asking you of this is that many themes claim to support IEs when as a matter of face things can be messed up when working with their themes.
Tell me the truth about you theme.
Plus I am interested in all of your themes and if any theme is compatible with IEs, I want to make a purchase it.
On theme profile page, you can see the browser compatibility for our themes. Subway is listed as IE9+ compatible. Our newer themes are not listed as IE8 compatible since there are a lot of new features that IE8 simply doesn’t support, but from IE9+, they are compatible.
Ticket #159776 please. Really urgent guys. Many thanks for your support and nice theme.
Ticket #159776 please. Really urgent guys. Many thanks for your support and nice theme. I have provided WP admin credentials and the page you would looking it is called parallax-issues
Just assigned it to support stuff. They will be able to handle it tomorrow AM
I updated my theme to the most recent feb 13th version and it has broken my page’s checkout.
It does NOT show any product I wish to order, or any way to actually proceed to the payment page…. this is a massive and URGENT issue.
I get this error:
did you upgrade WooCommerce to latest version as it says in update log of the theme:
- Added WooCommerce 2.1 integration(from this version our theme is compatible only with WC 2.1+)
I did update the woocommerce prior to updating the theme.
It gave that error.
I have reverted to an older backup as I need my website to run and for products to sell,.
WooCommerce created a mess with latest update and you can google and read what other customers say about it. If you don’t need to update it, then better wait until they release stable version and fix issues.
Great, thanks for the help! I’ll be sure to update the theme and everything as soon as woocommerce fixes their issues.
Thanks for understanding
How do we go about modifying certain theme files to free up the restriction you guys have put on logo size? So we can put any size logo we like!
Please post those questions to http://qode.ticksy.com/ so I can assign them to other developer who can help you. Please post ticket ID here.
Hi there, an easy and quick question.
Can I add other colors as theme’s colors?
Yes We just added couple of sample colors to demo toolbar. You can use any color you wish
Hi there a little question. I can use this plugin “CodeStyling Localization” for translation? I need italian language.
Yes, you can use that plugin from label translation.
Can I get an answer to Ticket #164309. I need to get this completed ASAP.
Yes. I assigned it to support stuff with priority.
Can I get an answer to my ticket?
Yes. We are working on it.
WordPress works fine,
I bought your theme, when I do activate,
link going out and staying in the white pages
then the page crashes,
does not work,
You don’t have “wp-config.php” file created and configured with data from your server, so WP can’t start.
This link could help you: http://codex.wordpress.org/Installing_WordPress
When I install the sample data in a clean install
I see 145 spam comments, that’s part of the plan?
Some bugs with menu Wordpress 3.8.1
wpadminbar css error
Sample data is just exported content from our demo site, it’s meaningless, so if you want you can erase all comments. We will erase them for future exports.
Hi can I please get some help re: Ticket #161150? I opened it 11 days ago and then you asked for admin access 4 days ago – not sure if you have saw that I provided it that same day?
We just assigned this to our support stuff.
when I use filter, I want to show some category for a page. I can do it BUT
filter shows all of portfolio category list.
How can I show filters what I want it on filter dropdown button.
I am not sure I understand what you are trying to achieve. Maybe you can give us WP admin access via ticket here http://qode.ticksy.com/ so we can inspect your categories configuration and understand what you are trying to do.
Would this there work with easy digtial downloads?
We didn’t test it, but we can give you access to our test site where you can test it. Just email this request to firstname.lastname@example.org and ignore auto-reply message.
Thanks. Will reply to all emails a little bit later
Hi guys, need urgent help here…
Installed wordpress 3.8.1. Couldn’t install the theme through WP, was getting an error “do you really want to do this? try again”. Increased the file upload and post limit in php.ini – didn’t help.
Then I uploaded the theme through ftp to /wp-content/themes directory, then went to activate it and when I clicked on Activate I got white screen of death. Wpadmin displays nothing, all ’s whit,e the site itself went white…
Figured it out, set ftp transfer to binary as mentioned in your documentation. But your documentation states it is needed for filezilla and I have cute ftp pro. It looks like pretty much every ftp client has to have this setting enabled. I think adjusting the docs would be a good idea…
Thanks for the update and for the tip
It seems that all of the woocommerce styling is gone after updating to the latest woocommerce version. Any thoughts on that?
Yes. They broke compatibility with previous version of plugin. Please update our theme to latest version. Make sure to remove all files from subway/woocommerce/ folder before you copy new files there.
Thnx. Will do so.
It works like a charme.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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