139 comments found

Hi, what is different in the latest update that was released this morning?

designthemes

Hi.,

We have updated the revolution slider plugin files in the latest release.

Hi there. Can you help me add a new social network in the list of sociable networks? My client lives in China and primarily uses WeChat which isn’t in the list. Thanks!!

rsriram
rsriram Author Team

Hi!., Add the WeChat icon in the path below as other images and check the sociable tab in buddha panel.

1) wp-content/themes/super/images/sociable/

2) wp-content/themes/super/images/sociable/hover/

Regards., DesignThemes

Default-user

Awesome. Thanks. One follow up… When I did that, Wechat showed up in the list (and in the site when I add it in the socialble tab). However, the other icons have a background color on hover, and I can’t find where to set this. Can you point me in the right direction?

Thanks!

designthemes

Hi!., You need to add hover css in the file wp-content/plugins/designthemes-core-features/shortcodes/css/shortcodes.css line no:916. Check how other social icons hover is added.

fsamain Purchased

Hi guys, where can i get revolution slider demo?

Thanks!

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

My 1/2 column in this page http://www.timandsuecru.com/our-story/ all of a sudden isn’t displaying correctly. There have been no changes made and yet it is aligning incorrectly.

Can you give any insight? Thanks.

designthemes

Hi!.,

Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Hi there. Me again. Everywhere that we are using both OL and UL on our site (added from the built in short code), I am having an issue where the top bullet floats up or over unless there is text directly preceding it. Is there a simple fix to the CSS or am I doing something wrong in adding these?

Example here: http://weast.cc/courses/adult-solutions/general-mandarin-courses/ http://weast.cc/tca/

And, a similar thing is happening with the toggle boxes if they are also following a header element where the box extends up to include the header itself.

Example here: http://weast.cc/tca/

Thanks for any help you can offer!

blessings, Sarah

designthemes

Hi.,

Just add the “Clear” divider shortcode from the shortcode builder before the unordered list and check the page.

Default-user

Perfect! Thanks!

rsriram
rsriram Author Team

Hi.,

Thank You.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

Hi there,

I added a product to my woocomerce but when I go back to edit it, it isn’t showing even though it does show in the count that there is a product created.

Are there any known issues with this? I see it as (1) under published/all but there is no product listed below allow me to mouse over and there edit it.

Any help would be great.

Thanks, Jessica

designthemes

Hi!.,

Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

rsriram Author Team
Dear Customers, We will be on Holiday for Next 2 Days! Thank you Very Much for Understanding…Team will be back on Friday.

Regards., DesignThemes Support.

Hi Im using the portfolio shortcode on the the front page but I need to have the most recent portfolio to display on the front page. It currently doesn’t update. the latest portfolio is placed at the bottom. I need the latest portfolio to display at the top and not the bottom. Thanks for your help.

rsriram
rsriram Author Team

Hi.,

Thanks for making contact.

We didn’t create shortcode for “Recent Portfolio”. But you can use following shortcode to display portfolio items based on ids. We will include “Recent Portfolio” shortcodes in our theme update.

Ex: [dt_sc_portfolio_item id=””/]

Regards., DesignThemes Support.

Default-user

I’m using [dt_sc_portfolio_item id=””/] but when I add a new portfolio it is added to the bottom of the list instead of the top. Is there away to put it in reverse order? Here is the shortcode [dt_sc_portfolios category_id=”73” column=”4” count=”8”/] I need it to display the newest portfolio first instead of the oldest.

rsriram
rsriram Author Team

Hi.,

Just change the order to “DESC” from “ASC” in the line no: 1252 in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php

Regards., DesignThemes Support.

Hi there,

I used this theme to set up a company site a few months back. At the time, I was told we’d never have a blog. But, we now need one. How can I add a blog page?

Thanks in advance.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

1) Create a new page from Dashboard -> Pages.

2) Assign “Blog Template” to that page using the “Page Attributes” section.

3) Now go to posts and add as many as posts you want.

4) Now check the page that you created step1.

Regards., DesignThemes Support.

Hi there, I’d like to remove the page title and icon from the page templates. Where is the code to do this? See my site: http://clevelandskitchen.com

I just want the “Cereal Exchange” with the little icon next to it and the background removed, but I can’t find this in the page.php template.

Thanks!

rsriram
rsriram Author Team

Hi.,

You have enabled coming soon plugin in your site. Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we can check your site.

Regards., DesignThemes Support.

Dear DT,

I am having issue with woocommerce product backend visual. /wp-admin/edit.php?post_type=product

which I believe some how having a conflict with Super theme.

All the product listing does not appear (in tubular as expected) when Super is chosen. Reverting to default theme, how ever showing all the product listing in a good shape.

Kindly assist. Thank you.

Here are the screenshots. https://www.dropbox.com/s/fr9dg33u19qe2qq/Screen-Shot-2014-12-26-at-12.09.23-PM.jpg?dl=0 https://www.dropbox.com/s/j1hfsg6px6e1kuj/Screen-Shot-2014-12-26-at-12.07.23-PM.jpg?dl=0
Default-user

Hi,

Just an update. I’m copying

“/wp-content/plugins/woocommerce/templates/loop/pagination.php” to

“/wp-content/themes/super-child/woocommerce/loop/pagination.php”

(super-child) is chosen for customization.

Hopefully this will work.

Default-user

Sorry, I believe to solve this requirement is to utilize …/product-category/product1 permalink.

rsriram
rsriram Author Team

Hi.,

Thank you for your notification. We will take care this while our theme updates.

Regards., DesignThemes Support.

palaus Purchased

Hi, I can’t put pictures in the testimonial shortcode. Any solution? My site: http://palausadvocats.com/ Thank you.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

As checked your site, it seems that you have already found how to add the image to the shortcode. We can see the images updated in your testimonial shortcodes. Let us know if you have any other queries.

Regards., DesignThemes Support.

The following page – http://www.timandsuecru.com/our-story – was originally setup correctly: 2 columns – 1st column with picture gallery; 2nd column with text – now there is just one column and I can’t figure out what went wrong.

Can you help me out here?

rsriram
rsriram Author Team

Hi.,

Admin details are not working. Kindly, send us the correct details. So that we can help you ASAP !!

Regards., DesignThemes Support.

Default-user

Ok, just sent

rsriram
rsriram Author Team

Hi.,

We have fixed the issue. Kindly, check now!

Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 4 Days (15 Jan 2015 to 18 Jan 2015) due to local festival season. Team will be back on Monday (19 Jan 2015). Kindly expect a delayed response to your email’s and tickets. Thank you Very Much for Understanding…!

Regards., DesignThemes Support.

I’m trying to create a full width video section as shown in the demo.

When I use the ‘full width video’ shortcode, nothing shows up at all.

I also tried using the ‘full width section’ shortcode and putting a video inside that and it didn’t work. (it actually didn’t come up full width either).

What am I missing?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Assign “Full Width Template” to that page from “Page Attributes” section.

Regards., DesignThemes Support.

Default-user

Thanks for the quick response! Is there anyway to make the background image in the fullwidth section responsive? Right now, it’s 1200px, and doesn’t stretch with the rest of the page.

rsriram
rsriram Author Team

Hi.,

Kindly, help us to have a better understanding on it by getting back with some screenshots like references. So that, we can have a clear look at your issue. Then we’ll help you get rid of it ASAP!

Regards., DesignThemes Support.

Default-user

Got this figured out, thanks

rsriram
rsriram Author Team

Hi.,

Glad that you figured it out.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

Is there are way to remove the title bar from pages?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Just add this css code in Dashboard >Super > Integration > Custom Css.

 .fullwidth-background-wrapper { display: none; } 

Regards., DesignThemes Support.

I’m having an issue with the menu in mobile (only phones, tablets are fine).

I have a drop down with quite a few items and the menu does not scroll in mobile. I’ve tried disabling the sticky menu for mobile, as suggested in another post, but that hasn’t changed anything.

rsriram
rsriram Author Team

Hi!.,

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

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