213 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am not sure how to get an image of the map to show up on the contact page. Are there instructions posted anywhere online that explains this process?

Also..I don’t understand what the ‘skills’ is for.

Everything else is working well and the template works great!

Jaynesh

Hello,

To display the map, you will need to have a Google Maps API. You can get one for free from http://developers.google.com

The skills section are basically categories. You can store portfolio items under different skills (categories). You can then have these categories in the menu as sub-menus.

Let me know if there is anything else.

Thanks

Default-user

I followed the instructions on google… got the key and updated the section, but the map still does not display in the page. Is there an alternate method for just inserting an image of a map? tks

Jaynesh

Hi,

I am currently looking into this. Will email you when I have found the problem.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Jaynesh,

Got this theme, installed it on a fresh WP install, imported the auto-setup xml and then checked the site expecting to see something like what you have on themeforest, but there is nothing. I see posts in WP but on my site there is no header, no nav, no posts. What do I need to do?

Thanks, Scott

Jaynesh

Hello,

Please email me your wordpress details and I will set everything up for you.

Thanks

Default-user

Jaynesh,

I don’t have your email address… can you please send to me at scottowensva@gmail.com?

Jaynesh

Hi, you can email me by going to my profile and sending an email through the contact form on the bottom right side.

Thanks

Default-user

Awesome, thanks for the help Jaynesh!

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years
nanatic Purchased

Hi Jaynesh, first: thank you for your nice theme. i’ve a problem… i want to show the menu on every site (like in your demo) but in my installation is no menu on top, there ist a cross to close (exit button). What i have to do? Thank you :)

Jaynesh

Hello,

Please ensure that you have set the menu in Appearance -> Menus. Also, makesure that the menu has been set in the dropdown option.

If you still have trouble with this, email me your wordpress details and I will take a closer look.

Thanks

Default-user
nanatic Purchased

Hello. I’ve set the menu and on the first page i see the menu. but on other pages is only the exit button. i’ll send you an email with wordpress details.

Default-user
nanatic Purchased

here there. i found another bug. i have to click 2 times on menu to go to a page :(

i think it’s an old version, could it be?

Jaynesh

Hello,

I have setup everything up correctly and fixed the bug :) Let me know if there is anything else.

Thanks

Default-user
nanatic Purchased

thank you!!!! :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
SilverOne Purchased

I see the theme was updated 26th of March (today) so I purchased it, but now I see the update log and demo version is not showing anything new.

Before I install it on my server I wish to know if this the major update I was waiting for (widgets integration + possibililty to add thumbnail for videos) or is this still being worked on?

Jaynesh

Hello,

Unfortunately, this wasn’t a major update. The update is still in progress and there are still a few other features that are currently being tested.

I will speak to my colleague and he may be able to get the features you require in a custom installation.

Please send me your email and I will provide you with more information on this.

Thanks

Default-user
SilverOne Purchased

Thanks a lot but if the main update is coming within a reasonable amount of time (one week?) I would be ok to wait for it :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi. Great theme. Somehow I can’t get the social icons to show in the posts or in the footer. I can see placeholders if I view my site on my phone but no images. I checked the path and the folders and the images are on the server. My site is www.ziekehond.nl Thanks for letting me know. Paul

Jaynesh

Hello, I checked the your blog and the images are getting a 403 Forbidden error.

http://www.ziekehond.nl/wp-content/themes/supergrid/img/icons/glyphicons_360_pinterest@2x.png

This is usually a problem with one of your .htaccess files or file permissions.

I would talk to your host and tell them that you are receiving this error. They should be able to fix it for you.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
naitken Purchased

Hey there,

I’m not having a lot of luck… both the supergrid-install.zip and the XML import failed. The .zip file was no surprise though. However in the manuall Install I’m confused.

1) Go into your dashboard->Options and click Save There is no options and there is no save

2) Go into Settings -> Reading and change Blog pages show at most to -1 but I get an error stating must be greater than 0

Thanks.

Jaynesh

Hi, please email me your wordpress details and I will take a closer look.

Thanks

Default-user
naitken Purchased

That’s pretty impressive – a response and actual support with 15 minutes. Thanks and well done!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Very nice Template , but is it possible to use it JUST for a Gaming Blog? Not Portfolio Showcase. Possible?

Jaynesh

Hello, yes it is possible to use this as a regular blog and remove the portfolio button from the navigation. Let me know if you have any other questions. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear Jaynesh: I bought your awesome Template today, but I’m having issues. I’ve been working on it for hours and can’t get it to upload to my Wordpress blog. I’m not sure what info you need to see to be able to help me. Every time I go to “Install Themes” I find the supergrid_install.zip and it starts, hit’ 100% and gives me a blank white page with this text: “Are you sure you want to do this? Please try again.”

I’ve tried in Chrome, Safari and FireFox. I even tried setting up a new server space and new domain to test it with a completely fresh WordPress install. There it was either no luck, timed out, or it said the file exceeded the limits for uploading themes. The file is just over 14mb.

Please help. I emailed you earlier through this themeforest tool, now I’m trying chat. Thanks!

jb

Jaynesh

Hello, I’ve replied to your email.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
MORIGEAU Purchased

Hello Jaynesh, This is a great theme. I really like it. I just had one question. I saw in some other posts that you would be adding some features and I wanted to know if one of those features would be search? If you are not going to I would try on my own. Otherwise I will wait. Thank you.

Jaynesh

Hello,

Yes my colleague as been working on an update. He is very close to completing it and he looking to release this week.

Let me know if there is anything else.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
deckker Purchased

Hi there, I am facing some trouble with the wordpress theme. I have managed to upload the xml file, but I can’t seem to show any post/blog or portfolio.

Any advice on how to get the content to show? Its a Wordpress 3.5.1 on a fresh install.

Jaynesh

Hi, if you are receiving the spinning wheel of death please ensure that you go into Appearance -> Options and click save. This will register all the settings.

By default the homepage will be set to Portfolio. If you create a portfolio post it should display on the homepage. You can change this in Options.

If you are still having trouble, please email me your wordpress details and I will take a closer look.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, How do I make the logo a homepage link? Also is there a way to wither turn off the ‘Active’ colour status of this link or change it so it differs from ‘Portfolio’, ‘Contact’ etc… so that it is remains the same colour as the background?

Thank you

Jaynesh

Hello,

The Active colour can be changed from the Options panel in the Styling box.

To make the logo a homepage link will require a small customization. Please send me your wordpress details and I will do this for you.

Thanks

Default-user

Hi Jaynesh, Do you mean send you my log in details? Do you have an email address I can forward this onto you? I would like the logo to have no ‘Active’ or ‘hover’ colour change but just to work as a homepage link if possible. Thanks

Jaynesh

Hello,

You can email me through my profile. There is a contact form on the bottom right.

Thanks

Default-user

Ok thanks, just sent you a message from there.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi.

Firstly really like your theme. Very nice.

I’m looking to buy this but wanted to know how I would put a logo on the site with a homelink etc. Where would it go and how easy would it be to do. It would be a png or gif graphic logo.

Thanks

Jaynesh

Hello, the logo can be easily uploaded from the Dashboard in the options panel. It’s just a matter of Browsing your computer for the logo and then clicking upload.

Thanks

Default-user

Does it have to be a certain size? and does it replace the ‘Supergrid’ Tab?

Thanks

Jaynesh

The logo itself doesn’t have to be a certain size, but it will automatically resize itself when uploaded.

Yes it will replace the Supergrid tab.

You have two options. You can create your own Text to replace “Supergrid” or upload an image.

Thanks

Default-user

Ok Great. Also, where you have the featured image on the preview page currently the guy in blue holding something, is there anyway of keeping the same featured post there, so it doesn’t move when you add more posts etc. Thanks

Default-user

I also noticed when you click into a post for more info the ‘supergrid’ logo button doesn’t take you back to the home page.

Jaynesh

You can create Sticky posts which always remain at the top. Currently looking into the logo bug.

The next update is adding widget support, audio images and fixing a few bugs.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Also, are there any plans to put a ‘Top’ button on the bottom of the page so it scolls nice back to the top when your quite far down on the page?

Thanks

Jaynesh

Hello,

This feature already exists in the bottom left corner. It automatically appears when you scroll down.

Thanks

Default-user

Maybe its just me, but I can’t see it on the preview version. :(

Jaynesh

Hello, sorry.

I got confused with another theme. Yes, this feature will definitely be added in the next update.

Default-user

When is the next update, as I might hold off till then, is there anything else being added to the next update? Thanks

Default-user

When will the update be available? Can you let me know when the logo issue is fixed as I’m keen to purchase.

Default-user

I’m thinking of having the site with only the blog section showing and posting my work up as posts, and only have the ‘Supergrid’ logo in the navigation nothing else, this will sit nicely centered about the arrow etc. But would need the ‘Supergrid’ logo button to work and click back to homepage etc. Any ideas when this update together with the other points I raised be available? Thanks, great work by the way.

Jaynesh

Hello, the Logo button is an easy fix and can modified for you. An update fixing all the bugs will be out either tomorrow or saturday.

Default-user

Great I will wait for the update and purchase next week, Will this include the logo thing or will you be able to help me with that after I’ve got the new updated theme. Cant wait to get it.

Default-user

Will the update be out today do you know? thanks

Jaynesh

Hello, it is my colleague that is working on the update and he has mentioned either today or tomorrow. I will speak to him and try get an exact date.

Default-user

Ok thanks, if you could let me know as soon as its available and I’ll buy it. tHanks

Default-user

Hi. It’s the new update finished? And is it possible to add your own background image. ? Thanks.

Jaynesh

Hello, update is currently waiting for approval.

Default-user

THanks, can you add your own background image instead of the ones you’ve included? did you sort the logo button out so that it clicks back to the homepage when in a post?

Thanks

Jaynesh

Yes custom background image option is available. Yes the logo button bug has been fixed.

Let me know if there is anything else.

Thanks

Default-user

Great, just waiting for the update to be released then I’ll be purchasing it.

Default-user

is update live?

Jaynesh

Hello,

Yes the update is live.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, Got the theme all setup and added the images. Few problems/questions though:

1. loadtime is really long – 21 seconds for a first visit :( – will the update fix this (pagination/load more)?

2. I can’t get Google Maps to work. I have a working API key but the map doesn’t show.

3. I can’t find the dark background among the options. I tried everyone in there but I the dark ones featured on your demopage aren’t in there. I check the textures folder and I can see a huge amount of textures which can’t be selected in Wordpress. How do I select one of those?

4. The post page has the size I set on the grid for the main page. In a comment you mention you can set a different size for the post page for each post. How do I do that? I now have grid size 3 and images in the post are now under the comment section.

5. Is it possible to have the lightbox on the main page with a previous and next button to jump to the next image?

Thanks and keep up the good work.

Paul

Jaynesh

Hello,

1.) Yes, a load more feature is currently being planned. 2.) Ensure that the Lat/Long only contains numeric values. e.g 12.323 3.) Which dark background are you trying to set? You can find the names in the texture folder. 4.) The post size will be the same for both the grid and the single post. You can set a size 8 for the larger size. 5.) At the moment it isn’t possible for the Lightbox to have next/prev but I will look into this and see if it is possible.

If you have any more problems, please email me your Wordpress url and I will take a closer look.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Turkey

Hi, how can I add sub-menus using the pages on the header navigation like you do on http://www.yinkle.com/themes/supergrid/ ... Actually, are we able to do this in wordpress version of this theme?

If not, can we do this via skills (categories) ?

Jaynesh

Hello,

Yes this is possible in the wordpress version. You can do this by adding the menu item underneath.

e.g : http://imgur.com/Rvoh1BL
aseckincanan

Thank you… Solutions is so simple and sorry, I didn’t try the simple one :)

  • Exclusive Author
  • Has been a member for 1-2 years

I just want to say how great your theme is. Very interesting and beautiful!

Jaynesh

Thank you :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 7-8 years
gishbeers Purchased

Hi, I uploaded the theme and imported the XML but nothing shows? I can’t set the blog reading to -1 etc.

Please help. Josh

Jaynesh

Hello,

Please ensure that you have gone into Options and clicked save. This will register all the default settings. If you are still having problems please email me your Wordpress url and I will take a closer look.

Thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 7-8 years
gishbeers Purchased

Got it working! Thank you! You rock. Is there a way to link a portfolio item to a category? Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
wmac5 Purchased

Hi Jaynesh, I’ve made my menu tabs in appearance> menu but 2 of them take 2 clicks to get into and instead a nice transition it loads a new page and puts an X in the top right to go back. I know these two tabs are made from categories but is there a way to get around the problems.

Thanks

Jaynesh

Hello,

For the transition the page needs to be created in the “Custom Page” option. You can then add a filter to this for the menu.

Let me know if you have trouble doing this and I will create a sample for you.

Thanks

Default-user
wmac5 Purchased

Ok so theres no way to have a transition page made from a category?

Jaynesh

Hello,

You can still have transition pages and have have a category assigned to it using the “Skills”.

Let me know if you have trouble doing this and I will create a sample for you.

Thanks

Default-user
wmac5 Purchased

Thanks, one more thing. Is there any support for a contact form?

Default-user
wmac5 Purchased

I see that there is a contact.php file but would you use this?

Jaynesh

Hello,

Yes the theme comes built in with a contact page. Create a custom menu link with the link as this: #filter=.contact

Let me know if this helps

Default-user
wmac5 Purchased

Thanks Where we this form me editable.

Default-user
wmac5 Purchased

would*

Jaynesh

Hello,

The form isn’t editable through the Options panel. You would need to edit the code using the Editor to modify the form.

Let me know if you require more details on how to do this.

Thanks

Default-user
wmac5 Purchased

I see the editing options but when i click the green arrow to submit a form nothing happens. Is that something I have to change in the Editor?

Jaynesh

Hello,

The only thing required is an email address which is set in default Wordpress settings.

If you are still having problems, please email me your wordpress details and I will take a look.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello, I wonder if there’s like when you are inside a post, it gets great because it is currently very small, even by increasing the size of the column, would put the comments at the bottom instead of putting on the side?

Thanks

Jaynesh

Hello,

I am not sure what you mean. Are you wanting to have the comments on the bottom. Can you send me a link so I have better understanding of the problem.

Thanks

Jaynesh

if you set the column size to 8, you should have a large post with the comments on the side.

Let me know if this helps.

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