220 comments found

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Not sure how archives can be displayed with this theme. How do users view older posts? Would be amazing it it loaded as you scrolled like http://mashable.com

Jaynesh

Hello,

Currently looking into adding an archives.php page in the theme. I’ll send you the file when it has been done.

Thanks :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi Jaynesh,

I just installed SG this morning and really like this template… I want, or rather, my client wants to have each “page” have its unique background. I wanted to use a plugin called Background Per Page, but that does not work with Custom Page. Is there a way to assign a background image to nav items or Custom Pages? Oh, and YouTube embed code is not working, I also tried using the link itself to the YouTube page but that’s not working either. dragonflydg.com/cw/ Thanks!

Jaynesh

Hello,

At the moment it isn’t possible to have each page a unique background. I will speak to my colleague and find out how much work would be required to make the (free) customization.

Can you send me an email with your wordpress URL so we have your details on file.

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Almost done setting this up, but have a few questions:

- My logo (text) is not linking to home. How do I do that?

- My home page posts are not animated. Is there a setting I’m missing?

- I don’t have the + sign in the top right that drops down with my bio. Where is that?

- How do I turn off comments on a post?

- I am only using the blog, and want the header to be links to categories of blog posts. How do I reference those links and get the header to highlight for the active selection?

- Is there a way to add an Instagram icon to the footer?

BTW – you set this up for me originally (thanks). Let me know if you need access again.

Jaynesh

Hello,

You can add the + sign by going into Options and going into the “Homepage” tab and add information into the textarea.

To turn off comments you must disable it individually in each post.

To make the filters category based, you must add a menu item for each category. You need to use the slug for each one.

For e.g if you have a cateogory called “Awesome Pictures”, the link would be #filter=.awesome-pictures

Please send me your wordpress details again so I can take a look at the other issues.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does this theme have a search box?

Jaynesh

Hello,

A search box is planned for the next update.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’d like to buy this theme, but I’d like to know how the pagination is. In the example, all projecte are listed, but I can’t see any pagination.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Excellent theme! Excellent support! Excellent communication! Highly recommended!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Sold between 100 and 1 000 dollars
  • United States

For some reason infinite scrolling isn’t working. How do I set this up ?

Jaynesh

Hello,

At the moment infinite scroll isn’t available. We are currently experimenting with an update that will add this in the next update release.

There is the infinite scroll plugin, which you can try (although this hasn’t officially been tested by us)

Thanks

mkprogramming

I’m a developer and did a little tinkering – was able to get it working. A bunch of the code was already included on your end!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can’t see the “Live Preview” page! :-(

Jaynesh

Hello,

It’s working for me. Are you receiving any errors?

Default-user

Blank screen. Internet Connection Time-out. Tryed in 3 different browsers. :-(

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
RATBORG Purchased

Hi Jaynesh, I’ve already emailed you. What about external images, can they be linked in the near future? With a bunch of heavy pictures my gallery is too slow.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
RATBORG Purchased

Forgotten to mention – what about updating? Thought this theme would mention me te update the theme when there’s a new update available? Now I have to update manually by backup – and install a new extracted supergrid_install.

Jaynesh

Hello,

Regarding the external images, can you send me a quick email so I can do a quick search of previous emails from you, I think the email has been lost.

When a new update is released, there should be a notificate in Appearance->Themes or Updates notifying you of this. I’ll look into why it’s not working.

Thanks :)

Default-user
RATBORG Purchased

Jaynesh, have you several mails. Did you receive them? Including login-credentials. Would be great to know how to get external linking. Thanks

Jaynesh

Hello,

Sorry, your mail may have been lost in our mailbox. We have now moved our support to our support center at http://zeotheory.ticksy.com and we will take a look right away.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
madebypip Purchased

Hi,

When I try to install this theme, a message keeps appearing

“Are you sure you want to do this?

Please try again.”

Not sure why this is happening, can you please help.

Thankyou! :-)

Jaynesh

Hello,

Can you email me your wordpress details and I will try installing.

Thanks :)

Default-user
madebypip Purchased

I just manually installed the theme, thanks for your help, it seems to be working now :-)

  • Has been a member for 1-2 years

Hi, Is it possible to have a log in page?. Or does anyone that visits the webpage can see what everyone else is posting? Is there a widget or can a log in box be implemented?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

When I create a slider in a post the photos are sliding nonstop?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Slider comment: I just found out how it works! :)

Jaynesh

Hello,

Yep all the slider settings are in the Options :)

  • Has been a member for 1-2 years

Hi, Is it possible to have a log in page?. Or does anyone that visits the webpage can see what everyone else is posting? Is there a widget or can a log in box be implemented?

Jaynesh

Hello,

This may be possible via plugins but it hasn’t been tested.

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi, one of the thing i liked more in this theme is that on mouse over the white background of the post changes a little. Why that effect doesn’t work on my theme (http://blog.niqichina.com)? also, is it possible to customized the mouse over color on the post? I’m trying to achieve something like: http://www.swide.com/

thanks Nick

Jaynesh

Hello,

When looking at your site, the hover effect is still working for me. Please send me an email and I will forward you the instructions for customizing the colour.

Thanks

Default-user

yes i figured it out thank you.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

where can I edit and customize the mouse over effect on the post white box?

Thanks

Jaynesh

Hello,

I have replied to your other comment.

Thanks :)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United Kingdom

Pretty disappointed in the support from Jaynesh, for every 3 – 4 emails i send i get an answer, Im still waiting on a reply to the modifications i was assured could be done. There are lots of other WP Grid themes on this site. I will be buying from someone who can allocate a little time to answer my queries.

Poor Service.

Jaynesh

Hello,

Everything you have asked are pre-sales questions regarding free customizations. All these requests are sent to my colleague (who gets a lot of these) and are properly reviewed before giving a response.

These are pre-sales queries and not support related queries. We are sorry to have disappointed you and hope you find the theme you are looking for.

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Is it possible to disable the random order of the posts? Every time a reload my site they are in a different order. I would like to keep them in an order I decide. Thanks

Jaynesh

Hello, you can remove the random order in options under the Grid tab. Let me know if you have trouble finding this.

Thanks

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • United Kingdom

Great theme, good purchase!

Just waiting still for support via email, but its the weekend! :-)

DJ

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