220 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I tried to set some title posts as external links using Custom Fields, but it seems you have deactivated the custom fields functionality on the screen for editing a post. Is there a way to get back that functionality? Or, what do you suggest to make some title posts work as external links? Hope you can help us here. Best Sergio

Jaynesh

Hello,

Which theme is this for? I don’t see a purchased badge so I’m assuming this is for another theme?

Thanks

Default-user

Hi, a client bought supergrid theme and I’m working on the design. I hope you give us a hint on how to work with new custom fields.

Jaynesh

Hello,

Which custom fields are you having trouble with? Can you create a ticket on http://zeotheory.ticksy.com with your wordpress details so we can take a look.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi Jaynesh,

Is there any way to add a filter to to the blog section of the site, so a user can filter by blog categories? Would adding the categories to the menu at the top work?

Also, can you create pages that aren’t linked to the current animation? Separate pages with their own standard permalinks?

Thanks in advance.

Jaynesh

Hello,

It isn’t possible to filter by categories but I can make a small customization that does this.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Jaynesh, my events page (my portfolio) is no longer displaying slider images and my flowers page (custom page) is only displaying 9 out of 15 posts. I’m not sure what is causing these problems. I also emailed you via your profile page. Thanks. Fiona

Jaynesh

Hello,

Which theme is this for? I don’t see a purchased badge so I’m assuming this is for another theme?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
pixelle Purchased

Hi Jaynesh, the theme I purchased is Supergrid and my events page (my portfolio) is no longer displaying slider images and my flowers page (custom page) is only displaying 9 out of 15 posts. I’m not sure what is causing these problems. I also emailed you via your profile page. Thanks. Fiona

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

man i love the feel of this theme but would love a nice full page when you click into the blog posts. you have any variations of this theme? :)

Jaynesh

Hello,

It may be possible to have a full page with a few minor tweaks. You can create a ticket on http://zeotheory.ticksy.com for advise on that.

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi Jaynesh, Three months ago you mentioned that you were working on pagination/load more. When is this planned for release. My website takes ages to load due to the amount of posts I have.

Please let me know.

Kind regards, Paul

Jaynesh

Hello,

Sorry this has taken so long. We have been experimenting with a few solutions on the pagination but are still working on creating something more solid.

If you would like us to implement the beta version, please create a ticket on http://zeotheory.ticksy.com with your wordpress details and we can do this for you.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
peretzm Purchased

Hi Janesh,

I have my homepage loading as a newsfeed/blog. Is there a way i can get it to load faster? Especially the header image, which also seems to be waiting for the posts to load before becoming visible?

Here is the site.

Jaynesh

Hello,

Can you create on http://zeotheory.ticksy.com so we can take a look at the speed issues.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Just purchased and downloaded. Why is it that i cannot edit a portfolio item as shown in the getting started PDF? I do not have or can see any controls for Exerpts, Icons, featured stamt like shown in the “General section in the pdf. Nor do i have any options for post type.

using wordpress 3.5.2

Jaynesh

Hello,

Can you email me your wordpress details and I will take a look.

Thanks

Default-user

never mind, sorry. I reinstalled and got it working. Dont know what the problem was

Default-user

BTW: is there any way to get display image caption or text on images (single or in slides)

Jaynesh

Hello,

Are you wanting to display caption in the lightbox or in the post?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi, Nice theme, thx.

1) How am I able to set links from sitename/#filter=.contact to sitename/about & sitename/contact?

2) The pages don’t show with custom permalinks like /%postname. Also the menu does not link to the page.

HOpe you can help,

Jaynesh

Hello,

1) You can set the links by adding Custom Links and changing the href path.

2) Can you create a ticket on http://zeotheory.ticksy.com with your wordpress details so I can take a look at this issue.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Como hago para hacer un test del Theme antes de comprarlo?

Jaynesh

Hello,

Sorry, I only speak English :) Can you please translate?

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

It seems I have a few problems with some standard options. Hope I miss something. Could you help with the following issues?

3) With a regular page, there is no navigationbar on top, only the plus sign remains visible. How to create a regular page including custom permalink and navigionbar?

4) On a custom page, like about. How is it possible to remove the comments?

5) If I follow the documentation it’s not possible to set a regular page. The custom page is visible on the home(blog) page, while it’s not a post and on the navigation it gives a 404 result.

Thanks for your help.

Jaynesh

Hello

3) Please ensure that you have the Header Menu set in the Theme Locations box in “Appearance -> Menus”

4) To remove the comments, you will need to disable the comments by quick editing the post.

5) Not quite sure I understand, can you create a ticket on http://zeotheory.ticksy.com with your wordpress details so I can take a look at this issue.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, can it be true that if you do not have the general settings site adress URL to include “WP” the custom controls/panels (General, Page Filter, Post Type) of your theme does not show up?

I have tried several times now and each time I set the site adress to www.something.com/ they are missing when I try and edit a previous post – and when I set site address to www.something.com/wp, they reappear. How to solve this?

Jaynesh

Hello,

Can you create a ticket on http://zeotheory.ticksy.com with your wordpress details so I can take a look at the issue.

Thanks

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years

Hi Jaynesh,

1. I cannot explain why, but in my case the tabs don’t work correctly. They appear, but I can’t switch to the 2nd tab. It’s seleceted, but the text won’t be displayed. May there is a conflict to other Plugins, which are using jquery?

2. Is there a filter that shows everything on the index except the contact(/map)?

3. WP’s gallery pictures won’t be resized automatically; only singlepics (via [caption]). Could you please fix that?

4. Could you please add the excerpt-field to portfolio? ...like in normal articles.

Thank you!

Sebastian_Berlin

Hello?

Jaynesh

Hello,

I’m very sorry, somehow I missed this message.

Can you create a ticket on http://zeotheory.ticksy.com with your wordpress details and I will look into all those issues.

Regarding issue #2, you can specify multiple filters seperated with commas. So you can put in all the filters you want to display. This may be a problem if you have alot of filters. If so, we can work something else out.

Thanks

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Has the issue with no archives been fixed yet?

Jaynesh

Hello,

We are still currently looking into this. Hopefully we can get the issue fixed ASAP. Sorry for the delay.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Jaynesh, My page is loading very slowly. I would like to try to improve performance by reloading low res images. Is there a way to replace or re-upload an image without deleting the page? Thanks

Jaynesh

Hello,

It is possible to just remove the image by pressing the little X in the corner and reuploading another image.

Hope this helps.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Jaynesh,

Wanted add photo on click of top plus icon (About Me). Please guide me on the same.

Regards, Nitin Bhoja Kalel

Jaynesh

Hello,

You can edit this content in the Options panel. To add a photo you will need to click on Add Media and upload your photo.

Hope this helps.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How can we add social buttons at the bottom??

Jaynesh

You will need to install a social buttons plugin. There are many available and any should work. Let me know if you have trouble with this.

Thanks

Default-user

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can i get full documentation of Super Grid Theme?

Jaynesh

Hello,

The documentation is included in the full package download. Let me know if you have trouble finding it.

Thanks

Default-user

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there any plugin to load more ajax content on homepage??

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

I got notification the theme has been updated but can you tell me what has changed? ALso what files would I manually have to overwrite to get these changes? (I don’t want to do an automated update since I manually changed some php files).

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