164 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ragd3 Purchased

Hi!

I just bought the theme a few hours ago and, so far I’m doing fine creating a new site but, it’s time for my first question:

How can I add a menu (Appearance -> Menus) to the TOP BAR LEFT?

I saw in the documentation that I could code it there however, I’m building a multilingual site (WPML) and I want to put a menu with a couple of links and the language switcher in there.

Thanks in advance for you support!

GoodLayers

Hi,

Can you please post this on the support forum? Our dev will have a look for you :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • United States
KraftyOne Purchased

Hello – your support forum seems to be down…getting a “Fatal Error” when I try to go there.

My issue is…I cannot change the size of the navigation. I can change the font, but the navigation size slider doesn’t seem to actually do anything. Any help would be appreciated.

GoodLayers

Hi,

that’s weird,, can you please try to deactivate all plugins and see if it’s fixed or not?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
socouk Purchased

Hi there, any chance that GoodLayers can shed any light on the themes that are to come? Or is that top secret, confidential, “if I tell you I would have to kill you” information ;)

GoodLayers

Hi,

hahaha, it’s fine. We’re going to release a multi purpose theme pretty soon. Wait for sneak-peek from our facebook page :)

  • United States
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

Hello. Would I be able to add a sidebar to the homepage layouts and add widgets to that sidebar if so? Thanks.

GoodLayers

Hi,

Yes sure :)

  • United States
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

One other thing, does this have both boxed and full width layouts? Thanks.

GoodLayers

This theme only has for full width layout :/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

When using your Font Style > font size > main navigation font. I cannot get the font size to change. I will go from 12px to 50px and it stays the same. I have tried setting it, saving it, signing out, refreshing, and nothing happens. Any suggestions?

GoodLayers

Hi,

Please try to deactivate all plugin and see if it’s solved :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
lmajew01 Purchased

Hi. This theme is great. I just have one question. For the testimonial slideshow/carousel, is there something I can change in the code to slow the slides down. My client thinks that it moves to fast and people cant finish reading the testimonials.

Thank You.

GoodLayers

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Germany
  • Has been a member for 1-2 years

Hi there, Thank you so much for creating such wunderful themes. I’m just 1 click away from buying Super Spark but before I buy I need to answer 1 question:

> Can I easily change fonts and colors?

I need a large serif font and a red theme instead of a yellow one.

Can you please help answer the question?

A million thanks!

GoodLayers

Hi,

Yep :) We have font list for super spart > http://d.pr/i/xXW2

and you can change color easily ;)

Thanks for interest anyway :)

Default-user

Thank you very much! I’ll get the theme in April

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States
ncfan2030 Purchased

Hello,

I changed the header font style, however when I change the font size it does not actually update. Is there any reason for this?

GoodLayers

Hi,

Which font element? Can you specify please?

Default-user
ncfan2030 Purchased

Hello, I changed the Header Font to “Satisfy”. Then I went to the Font Size tab and changed the ‘Page Title Size’ to 28px. It was preset to 21, and even adjusting it to 28 made no difference in the font size. Please let me know if you need any additional info! Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States
ncfan2030 Purchased

Hello,

I changed the Header Font to “Satisfy”. Then I went to the Font Size tab and changed the ‘Page Title Size’ to 28px. It was preset to 21, and even adjusting it to 28 made no difference in the font size.

Please let me know if you need any additional info! Thank you.

GoodLayers

Hi,

For page title , need be adjusted by css.

Try to add this code at the extra stylesheet box in admin panel.

h1.page-header-title {
font-size: 28px !important;}

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I was wondering if it’s possible to include blog posts within a tab.

GoodLayers

nope that’s not possible :(

sorry about that.

Thanks for interest anyway :)

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hi, I love this theme! I want to use it for a client but I’ve recently had issues with support being phased out for themes I’ve purchased. Can you give me an idea of how long you will be providing support for this theme? Thanks! :)

GoodLayers

We do supports 2 times a day(Mon-Fri) You will usually get back within 10-14hrs.

Thanks for interest anyway :)

Default-user

Thanks for the info, that’s very helpful! :) Will you discontinue support for the Super Spark theme at some point? 12-24 months from now, etc.? I’m just wondering if you already know the date when you will stop providing support so I can inform my client.

GoodLayers

Hm,

We won’t stop providing support :)

BTW, we don’t provide any free services to make change css or change the theme style and esp. on changing theme function…. We some time help if it’s a little css tweaking…

Please note that, we ctually provide free service for make a theme run as it should be as demo site.

  • Has been a member for 1-2 years

I really like this theme. Can you answer one question that I have before I make the purchase? I noticed on your Personnel page, each personnel content box is very limited and there’s no click-to a detail page of the personnel. Can you show an example?

GoodLayers

I just sent you a mail ;)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Very excellent theme I love it. Thank you!

I have one question regarding local development – For some reason I cannot edit the page options, is this because Im on a local environment?

I cannot figure out why. I have installed everything correctly and successfully uploaded demo content.

Any help is appreciated, thank you

GoodLayers

Gu,

Can you please check this out > http://support.goodlayers.com/editorpage-option-is-not-showing/

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Default-user

Thank you problem is solved, excellent

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

I liked the theme pretty much! Really cool!

Even though, I’ve been having one little problem here: the email I set up to receive messages from the contact form just don’t receive anything =S

Maybe I missed something. Would you help me please?

Thank you!

GoodLayers

Oh, in this case I think you need to contact your host provider to solve this…. I’m not sure if you need to create an email account on your hosting first or not. You may ask them.

Default-user

Matt, the problem is that nothing works (no matter what e-mail account I’m using… I also tried a gmail account and it didn’t work). I don’t know what to do anymore. I spent hours today trying to figure it out but I just didn’t… please, what information can I provide you so you can help me?

GoodLayers
We got the similar problem from other users. Try to read this.
FYI if you are on dreamhost there is a technical issue with @gmail, @yahoo, … emails:

The Contact Form 7 needs to send using the domain you are hosting with your hosting company, not using a domain that is not using them.

Change the ‘To’ field in the contact form 7 to your domain email. E.g. user@domain.com and the ‘From’ field must be: ContactForm@yourdomain.com

Then you want to add in an extra header:

Reply-to: [your-name] <[your-email]>

http://contactform7.com/adding-cc-bcc-and-other-mail-headers/

I still suggest you to contact your host provider directly on this issue.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Sorry if I have ask this before. Can I incorporate my own Java script in your theme?

GoodLayers

Hi,

Yes, you can but make sure that you know how to code that ;)

  • Sold between 100 and 1 000 dollars
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Exclusive Author
  • Canada
airelle Purchased

Hello,

Love your theme SuperSpark. And now we are thinking how to integrate here WooCommerce 2.0… Is it possible? MB you have already come step-by-step guide for it?

Thank you

GoodLayers

Hi,

Sorry but we don’t cover plugin integration in this theme :(

You may try to google for woo commerce integration, There’re should be many tuts out there. BTW, you will have the problem with sidebar, you must follow this if you need sidebar for woo commerce > http://support.goodlayers.com/creating-woocommerce-template/

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, two questions before buying this excellent theme: 1. Can I change the structured background of (homepage) slider? 2. Can the images of the slider be full-width? Thanks!

GoodLayers

Hi,

1. yes you can. (you can actually put your own background or replace it with theme stylesheet and image)

2. You meant 100% full screen? nope, it’s fixed at about 1100px (max value)

Thanks for interest anyway :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • United States

Hi I am customizing the contact form and need to include radio, check box , select drop downs and input file types into the form. There is not CSS styling for these elements though. Can you please add this?

GoodLayers

Hi,

Please use plugin ‘contact form 7’ instead for this :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is it possible to add multiple images to a portfolio item?

Thank you, awesome theme by the way I love working with it

GoodLayers

Hi,

yes, in portfolio post option, choose ‘inside post thumbnail’ as ‘stack’ mode. then you can put various of images.

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

by
by
by
by
by
by