162 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi, Please can I ask. In the header would it be possible to move the logo above the menu and then use a full width menu?

Is that possible in the dashboard settings? Or possible with a bit of header.php mod?

THanks

GoodLayers

Nope, sorry about that :(

You have to customize the code manually for this case.

Default-user

I’m just deciding between Super Spark and Blue Diamond … and slightly prefer Super Spark.

So can I ask … would it be an easy code mod or more complicated?

My guess would be changed the order of things in a header.php template file and maybe adding the menu code into it’s own div?

I would plan to use UberMenu plugin, don’t know if you know of that plugin and if there are any compatibility issues?

Thanks so much for your quick responses!

GoodLayers

Hi, the plugin should work fine with Supersoark.

Well.to move menu to below of logo, it shouldn’t be so difficult but you still need knowledge on HTML CSS, you need to modify the code in header.php

Thank you so much :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi Again,

Please can I also ask if this template is compatible with WooCommerce?

GoodLayers

Nope it doesn’t fully support Woocommerce. You may need to create some page template to run sidebar in Woocommerce…

For the theme that’s fully function with Woo comm is Modernize, Kingpower, RealChurch

Cheers! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
drivestl Purchased

when i try to install the theme i get this error message

Unable to create directory wp-content/uploads/2013/05. Is its parent directory writable by the server?

can anyone help me with this

GoodLayers

Hi,

You may have to change the permission on folder ‘wp-content/uploads’ (and its’ sub folder) to ‘755’(or ‘777’ if 755 doesn’t work.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello just moved from green earth to super spark and having a few photo issues. In a post or a page where you add a media photo in the edit area at the top part of the editor. I was using lightbox plus with green earth but that seems to be conflicting with the new gallery viewer in super spark and the next previous arrows in the image on iPads. Can you recommend a plugin or how I can have photos open in a lightbox type window that does not conflict? Or how I can have my photos open in the gallery viewer instead of a new window that came with super spark?

GoodLayers

Hi,

Can you please post your page url that having this problem on the support forum please? Our dev will have a look at this :)

P.S. if you already registered to the forum before. Please click on this to verify new purchased. > http://d.pr/i/K9PW (log in required)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

GoodLayers

OOPS, sorry you need to register again, I’m confused. It’s on the different forum > http://support.goodlayers2.com/forum

Cheers! :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Thailand

Hi,

Your theme looks wonderful. The page builder certainly meets all my requirements and having a separate support forum always makes me feel confident about the development team.

I do have a couple of pre-sales questions I would be grateful if you could answer:

- does the theme play well with child themes? e.g. it will not be necessary for me to enqueue my child theme style sheets

- do you know how easy or if it is at all possible to replace the current lightbox scripts with the JackBox lightbox? Having social icons on the images in the lightbox is very important to me.

Thanks and kind regards, Mark

GoodLayers

Hi,

First thank you so much for your kind words :) and thanks for interest too!

1. well, yes, you can follow this after installing theme > http://support.goodlayers.com/creating-child-theme/

2. well, this depends on how the JackBox works. I don’t have experience with that plugin before… right now the theme is using the one call ‘FancyBox’ and we call it by using

data-rel="fancybox" 

and this is the way the code performed in js file

jQuery(document).ready(function() {
    if( ATTR.enable == 'enable' ){
        jQuery('[data-rel="fancybox"]').fancybox({
            nextMethod : 'resizeIn',
            nextSpeed : 250,
            prevMethod : 'resizeOut',
            prevSpeed : 250,
            helpers : {
                media : {},
                thumbs    : { width: parseInt(ATTR.width), height: parseInt(ATTR.height) }
            }
        });
    }else{
        jQuery('[data-rel="fancybox"]').fancybox({
            nextMethod : 'resizeIn',
            nextSpeed : 250,
            prevMethod : 'resizeOut',
            prevSpeed : 250,
            helpers : {
                media : {}
            }
        });    
    }
});

if JacBox is similar then you may not have to change the data-rel on every file by change the way it call in jquery function like above I provided….

Anyway, Please note that we can’t provide this customization service as support.

Thanks again! :)

mkearns

Thanks for the quick and very detailed reply.

And I quite understand about the customisation being outside normal support service but the js code you included will get me started.

kind regards Mark

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Cheebz33 Purchased

Hi how do I add the icons?

GoodLayers

I’m not sure which icon? There’re many icons :/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Great theme, I just have some pre-sale questions. Am I able to change the header background to a light theme or something custom? Can I add a contact form in the header area?

Thanks

GoodLayers

Hi,

1. nope sorry but it need to be the same color as content area :/

2. you may need to use plugin like ‘contact form 7’ and place it as shortcode in admin panel .

Thanks for interest anyway :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hi! Love the theme, have questions about colors; can you change colors easily, without code? Can you change the color of the menu bar (text, background color, drop-down), and can this be done without coding?

GoodLayers

Hi,

yes, you can change it via color picker in admin panel ;)

Thanks for interest anyway :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hello! Quick question – your theme is supposed to be responsive, but when I view it on my mobile devices it is the same as what I see on my laptop, only smaller and hard to read. It isn’t adjusting the theme the way some of the others do. Am I missing something?

GoodLayers

Hi,

Can you try to enter via this url directly? > http://themes.goodlayers2.com/superspark/

Or just close the top black frame in demo site.

Thanks for interest anyway :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

When I installed the theme and Layerslide plugin, I got this error code.

home/oneway/public_html/ck/wp-content/themes/superspark-v1-01/include/plugin/filosofo-image/filosofo-custom-image-sizes.php on line 300

What does this mean?

GoodLayers

Hi,

Please check this out > http://support.goodlayers.com/filosofo-image-warning/

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi.. the twitter feed no longer seems to be working correctly…

Is this something that can be fixed?

Thanks

Ben

GoodLayers

Hi,

Seems like Twitter API has been changed again. We’re working on that. Please stay tunes on our facebook page or twitter.

Cheers! :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Two questions before I purchase this theme:

1. Can I use a regular slider? 2. Can I adjust the width of the slider?

GoodLayers

Hi,

1. yes

2. yep, if you use regular slider, you can set max width of it in admin panel > http://d.pr/i/tVkC

Thanks for interest anyway :)

Default-user

Sold. Just bought it.

GoodLayers

Thanks! :D

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
allmedia1 Purchased

Hi there is ther an “how to” for the them udate of Super Spark. My Slideshow doesn´t work. it shows an Error Message ” LayerSlider WP: old jQuery issue”

Do you have any Ideas how i can fix it..?

Thanks a lot

GoodLayers

Hi,

To update the theme,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘superspark…....zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

To update Layer Slider
After you extract the package, you will see layerslider.zip in folder ‘Layerslider’. Install it as plugin.

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Japan
  • Referred between 10 and 49 users
jumpnwow Purchased

Problem with twitter widget? Suddenly does not work.

GoodLayers

Hi,

Please update the theme or follow this > http://support.goodlayers.com/fixing-using-twitter-widget/

Twitter just changed their API to new version.

Hope this help :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can I add my own code as far as automatic color changer(PHP, HTML)? and include sign ups for users? and have it connected to a database?

GoodLayers

Hi,

Nope we don’t have that as option. You have to crack theme’s code and integrate directly by your coding skill.

Thanks for interest anyway :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m having trouble getting a chart widget to auto size correctly. It seems the widget will expand to the width of page, but the height remains squashed. You can view the problem here:

http://eurostopounds.co/test-page/

I’m wondering, is there any way to set the height of a column, so the widget expands correctly? i.e. so the height of the widget increases.

Thanks in advance!

GoodLayers

hm,

I don’t think this a theme issue… We didn’t push any element’s height and it’s not possible to push external plugin element :/

see this > http://d.pr/i/taM2

GoodLayers

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
objectman Purchased

I can’t see Superspark as an option in your forums. Is it no longer supported? My issue is that I can’t embed a video in posts. Not sure why. I’ve tried entire http:// URL, just the www and just video code between teh youtube tags – nothing seems to work. Does your theme support Youtueb / video embedding?

GoodLayers

Hi,

it’s on the second forum, see this > http://support.goodlayers2.com/forum

Cheers! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How to disable the no right click feature from this theme?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How to disable the no right click feature from this theme? Forget about marrycherry00 question that was me on a wring account!

GoodLayers

Hi,

you can disable it here > http://d.pr/i/k8CL

GoodLayers

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Seamusxxx Purchased

Hi,

I have been using your theme for a few months now – has worked perfectly up until recently. The media library no longer shows any images (but it tells me that there ARE the 86 or so images i uploaded), and the layerslider doesn’t work. I also can’t edit the “layout” of pages (the area to add “accordian” “content” etc on each page no longer shows up properly).

I’ve followed the wordpress basics – like disabling all plugins then reactivating one by one, doesn’t help. I’ve also updated wordpress to the current version, but it doesn’t change anything.

If i change the theme back to the standard “twenty12” it allows me to do everything properly.

I don’t have any overly recent backups either unfortunately.

Please help! Thanks

GoodLayers

Hi,

Can you please try this > http://support.goodlayers.com/editorpage-option-is-not-showing/

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

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