170 comments found

Seamusxxx Purchased

Oh, and if it’s any help, my error logs have picked up some problems (this is everything):

[30-Jun-2013 23:43:10 UTC] WordPress database error Query execution was interrupted for query SELECT * FROM wp_layerslider WHERE id = 2 AND flag_hidden = ‘0’ AND flag_deleted = ‘0’ ORDER BY date_c DESC LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), get_header, locate_template, load_template, require_once(’/themes/superspark_v1-00/header.php’), do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, layerslider_init [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT * FROM wp_users WHERE ID = ‘1’ made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), the_post, WP_Query->the_post, setup_postdata, get_userdata, get_user_by, WP_User::get_data_by [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT * FROM wp_posts WHERE ID = 103 LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), print_column_service, wp_get_attachment_image_src, image_downsize, wp_attachment_is_image, get_post, WP_Post::get_instance [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (103) made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), print_column_service, get_post_meta, get_metadata, update_meta_cache [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT * FROM wp_posts WHERE ID = 105 LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), print_column_service, wp_get_attachment_image_src, image_downsize, wp_attachment_is_image, get_post, WP_Post::get_instance [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (105) made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), print_column_service, get_post_meta, get_metadata, update_meta_cache [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT * FROM wp_posts WHERE ID = 143 LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), print_column_service, wp_get_attachment_image_src, image_downsize, wp_attachment_is_image, get_post, WP_Post::get_instance [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (143) made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), print_column_service, get_post_meta, get_metadata, update_meta_cache [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT wp_posts.* FROM wp_posts WHERE 1=1 AND wp_posts.post_name = ‘gallery’ AND wp_posts.post_type = ‘gdl-gallery’ AND (wp_posts.post_status = ‘publish’) ORDER BY wp_posts.post_date DESC made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), print_gallery_item, get_posts, WP_Query->query, WP_Query->get_posts [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT option_value FROM wp_options WHERE option_name = ‘sps_copyright_right_area’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), get_footer, locate_template, load_template, require_once(’/themes/superspark_v1-00/footer.php’), get_option [30-Jun-2013 23:43:10 UTC] WordPress database error MySQL server has gone away for query SELECT option_value FROM wp_options WHERE option_name = ‘sps_right_click_alert’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/superspark_v1-00/page.php’), get_footer, locate_template, load_template, require_once(’/themes/superspark_v1-00/footer.php’), wp_footer, do_action(‘wp_footer’), call_user_func_array, gdl_disable_right_click, get_option

Seamusxxx Purchased

Actually, the media section IS working now. The only problems i’m having now are:

-Layerslider not working

-Can’t edit the layout of the pages using the “page option” tab below the usual content section (where you can add things like accordian, column, page, tab, slider, etc etc).

Thanks

GoodLayers

Hi,

1. Can you describe how it’s not working? i think it might conflict with other plugin, can you try to disable other plugins and see if it’ll work?

2. please see this > http://support.goodlayers.com/editorpage-option-is-not-showing/

Hope this help :)

Default-user
Seamusxxx Purchased

Perfect! That fixed it :) Thanks for the speedy reply. Excellent theme too.

GoodLayers

Thank you too for choosing our theme :)

If you got any further questions, please head to our support forum instead ;)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

hi i love this theme and thinking of getting for a client but one thing is baffling me after few research about the testimonial.

how does the testimonial works? i mean can we set the output on the homepage to a fix height? i mean i don’t want any height layout break as i’ve been seen with other theme.

this is due to longer testimonials(not every testimonial short).

or is there like an excerpt we can just output for some pages while a link to the full testimonial page is provided?

again nice looking theme and hope to get this answered before i jump the wagon.

GoodLayers

It’s a full content of testimonial. We don’t have link option to full testimonial(from excerpt) :/

Default-user

ok, what about my height worry? i mean if some testimonials are way longer than others, will they break the layout? again thx

GoodLayers

it will pick the height(in pixel) from the highest item and apply it to every testimonial items :)

Hello,

I purchased your theme a couple of months ago and was absolutely thrilled with its performance. However, after the first few weeks I started encountering a lot of problems and I’m not sure if it’s the theme or something else.

I can’t seem to access the forums with my old log-in details to explain what’s happening, and have no way of contacting you. Any help?

Default-user

I just sent an email via the contact form

olidenson Purchased

Im using the Widget Contact Form. the form fails if i use my company email address.

My IT guy says we need to know “who sends the form” so he can whitelist the address on his end?

GoodLayers

hm,

That’s weird, Can you try to install plugin ‘contact form 7’ and use the form of this plugin instead? (the fom style is the same as theme’s)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Hi

Is it possible boxed type ?? how i can i change to boxed type instead of full view

GoodLayers

Hi,

sorry but this theme has only full width style :/

You may check the theme Modernize, Blue Diamond, Maxima instead for boxed style ;)

Thanks for interest anyway :)

Howahrde Purchased

Hi,

i´ve already purchased the super spark theme and i´d like to log in with my Iteam Purchase Code but it doesn´t work! Can you send me a new one?

GoodLayers

Hi,

Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

Thank you! :)

allmedia1 Purchased

Hie there, does your theme work with php 5.4?

GoodLayers

hm,

I’m not sure as well but it’s not about the theme. It’s about Wordpress site itself. You may google for that WP3.6 work with php5.4 or not

Cheers! :)

Hi. A had a problem on runnning “live preview” page. Is it offline?

GoodLayers

Hi,

Actually just checked it and it’s fine > http://themes.goodlayers2.com/superspark/

Can you try again please?

Before I purchase, I had a quick question. Can you use the uppermost menu at the top (yellow bar) to add links to Wordpress pages instead of just for text and social media icons??

Also is this theme compatible for schedulers/calendars to list a class schedule for example?

Great theme, thanks! Nicole

GoodLayers

Hi,

1. you have to put html link code directly to do that. this code > http://d.pr/n/BC4P

2. You need to use it as external plugin for this purpose.

Thanks for interest anyway :)

For those contemplating the purchase of a GoodLayers theme, I highly recommend them. They offer great themes, exceptional tutorials, & fast, effective support.

I have made the mistake of purchasing a poorly built site with little support from another theme designer & it was a nightmare. I have since purchased 2 themes from Goodlayers & will stick to them.

Hope this helps!

GoodLayers

Thank you very much! :D Much appreciated!

Hi!

Love the look of this theme! Before I purchase, I’d like to know if I am able to set the background of the slider to any image I want (not just the slanted greys).

Thanks!

Gareth

GoodLayers

H,

Yep, you can change bg easily ;)

Hi!

I love this theme! and i love everything you can do with it. this is the second one i have bought from you guys! for super spark, I am having trouble with the layers slider. i was hoping you had a video or something that showed the proper way of setting up, my pictures seem not to fit even when changing to correct pixel.

GoodLayers

Hi,

Well, here’s about how to use layer slider > http://www.youtube.com/watch?v=ZY9SxVyugx4

But if you need to import slider like in demo site. The file is here > http://take.ms/BsbUOm

You can import it in layer slider setting.

Cheers! :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

web2taal Purchased

Hi there, Awesome theme! Where can i shot down the “About the Author” text in my posts? Thanks!

Default-user
web2taal Purchased

already got it. Thanks!

web2taal Purchased

And one other question. Can i change the background of my slides in one slider (layer slider) Thanks!

GoodLayers

Hi,

Yes you can actually assign bg here > http://take.ms/fE272g

GoodLayers

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

I love this theme. I noticed on this theme and some of your others that there are many CSS Invalid properties.

Some are syntax errors and some are where you forgot to include a variable for the attribute or it’s an attribute that is not recognized as valid CSS.

There were 42 on this theme 53 on maxima. I’m not trying to be critical, I love the theme I just want to make sure I won’t have to fix a lot of this code when buying it…

Thanks, Bob

GoodLayers

Hi,

You inspected vai chrome developer tool? Well, it’s not actually invalid. It’s hard to explain here but let say we need to put many css to support other browsers too. You may check on popular themes by other author. It’s normal. :)

SShanique Purchased

I purchased this theme last night, and when I tried to install it, I got the response: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I deactivated all plug-ins, which were only two, and got the same response. Can you help me get this installed on my site?

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com

Thanks so much! :)

GoodLayers

FYI, To install wordpress theme, please follow these steps.

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘superspark…...zip’

3.) Upload this file through wp backend.

Hope this help :)

GoodLayers

My website needs foreign font. Can I easily assign that font to the entire website in your font uploader as font face? Thanks

GoodLayers

Hi,

Yes but it requires Cufon(http://cufon.shoqolate.com/generate/)

Cufon won’t perform well in menu and main content. It’s suitable for heading. So if you need to change it all, we already have 450+ google fonts in our list. But if you need a custom one. You need to customize some code with font face directly > http://www.font-face.com/

This will be the same in all our themes that you asked.

Cheers! :)

Hi There -

Thinking about purchasing this theme but wanted to find out how customizable is the pricing table short code? Am I able to change the colors and also not have a ‘featured’ pricing option that stands outs from the rest?

Thanks, Nicole

GoodLayers

Hi,

Yep, you can change color in admin panel(apply to all price table) and you can leave the best price too > http://take.ms/ScFIc6

Default-user

Thanks for getting back to me so quickly. One more thing (since I wasn’t able to open the screen shot), am I able to make each column a different color and can I change the fonts?

Thank you so much! I look forward to purchasing this theme (probably today!)

GoodLayers

Hi,

Nope, you can’t change color for each one :/ But to change font, yep but need to change via css with web safe font.

Cheers! :)

Hello,

first off, congratuluation for this template. Good job!

I have a problem with portfolio, I don’t know why the portfolio view hide some portfolio items.

http://n3comunicacio.es/projectes/

Thanks in advance

Óscar

GoodLayers

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

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