163 comments found

  • Exclusive Author
  • Canada
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, pre-purchase question: we’d like to add our video to the home page slider. It’s a Windows Media Audio/Video file. Will we be able to do that? 2. If not, if we upload it to youtube, can we embed it on the slider from youtube?

Thanks!

GoodLayers

Hi,

1. you may need to use plugin to run that kind of video.(I’m not sure it’s possible or not. Please try with default theme first). Then you may put shortcode of the plugin in layer slider.

2. yep, you can run youtube in slider.

Thanks for interest anyway :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

Does this theme support multiple blogs?

Thanks!

GoodLayers

You meant can you have many blog pages separated by categories? Yes you can :)

Default-user

Thanks! Already using your Modernize and love it.

GoodLayers

Thanks! :D

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi – Just purchased the theme and battling to setup the blog page. As per your instructions I created the blog page, then added a page and added the page builder ‘blog’ page – also set the theme to display the blog to my ‘Latest News’ page – it just will not show up. Where am I going wrong – I’m not a newbie to WP

GoodLayers

Please go to ‘setting > reading’ and make sure that post pages is set to ‘select’.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Default-user

Thanks for the feedback, it has helped – now I battling with your forum, battling to signup – no confirmation is given so I don’t know if my registration code was accepted – your server is unbelievably slow – then I get a server down notification. I have layerslider issues than I have not encountered on my other themes – how do i get help?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there only yellow in this theme?

GoodLayers

Hi,

Yes as default but you can change color later in admin panel ;)

This theme allow to change almost element element’s color.

Thanks for interest anyway :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
kicoe Purchased

Hi,

I just purchased this theme, and I must say I’m disapointed.

First, unable to create a support account, purchase code seems to be not valid.

Second, impossible to change the colors : in the backoffice all is good, but nothing changes on the front. I have nothing else thant this theme installed on my wordpress, theme or plugin.

GoodLayers

Hi,

1. About the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

2. About your problem, please make sure that the file ‘style-custom.css’ is set permission as ‘755’. If still no luck, Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

Default-user
kicoe Purchased

Ok, I must admit this is PEBKAC issue… It was mentioned in the install documentation, haven’t seen it.

Thank you for the answer, and great job with the admin framework and everything !

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to specify a background image instead of a colour for the body? If so, how would I define that with css?

Thanks,

Jon

GoodLayers

Hi,

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Firstly good work, the theme is fantastic. I am a beginner and I would like to know how to: - add a page (eg between features and pricing) - install the qtranslate plugin in the landing page

Thanks a lot

GoodLayers

Hi,

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 2-3 years
Cheyens Purchased

Hi

Is it safe updating to WP 3.8 with this theme running?

Thanks

GoodLayers

Not confirmed yet. We’ll officially announce when it’s ready ;) Please follow us on FB or twitter.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’d like to buy this theme but need a theme that allows several blog posts on the home page on a format similar to where you have “news” are these blog posts? Can we have a 1/1 wrapper and then 1/3 unit sizes for the blog on the home page? I purchased your other theme good space BECAUSE on the documentation it said this was possible but then you replied it was a mistake. I’m trying to verify if this is possible for this other theme or not…

GoodLayers

Hi,

1. yes in this section > http://take.ms/zh8bz are blog posts.

2. You meant having blog in column layout? Yep, this one has that > http://themes.goodlayers2.com/superspark/blog-3-columns/

Default-user

Thank you! Looks great. Is this theme compatible with wordpress multisite?

GoodLayers

Yep sure :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI, I have Superspark, and I have a problem. It has not always been there, but I must of done something. For some reason the bar below my header Image displays the following text [layerslider id=”1”] Ive tried to get rid of it, with different types of sliders but it won’t go away. Any advice? Thanks Gary

Default-user

Actually, I have just figured it out. Thanks anyway Gary

GoodLayers

Glad you figured out! :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Albania
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Does this theme have an attachment.php file? If not how can we control the content on attachment page, I mean the link of a image into a post :) I am thinking to buy this theme but I have to be sure about the attachment thing…

GoodLayers

Hi,

We don’t have that file in this theme. This process will be done by Wordpress itself directly… you can try in default theme. ;)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hi. I’d like my default page to always have a sidebar. would that be possible with your theme?

GoodLayers

Hi,

Sorry but sidebar needed to be set in each page :/ like this > http://take.ms/Vzq3C

Thanks for interest anyway :)

Default-user

oh dear. is there anyway to fix the code in a way that has the default as sidebar? I need to create bulk pages for a client who owns this theme and without a sidebar, it’s a huge hassle!

GoodLayers

I’m not sure about this as well.

Can you please post this on the support forum? Our dev and supporters are only provide support in the forum, not here :(

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Raydio Purchased

Hi!

It did show, but now there’s a grey box showing instead of the youtube-image on my slider… What happened? Video plays fine though… http://www.infographic-designer.nl It does show up on my blog. http://www.infographic-designer.nl/nieuw-nu-ook-animated-infographics/ kind regards,

Ray

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Raydio
Raydio Purchased

Allright… just did. Thx.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey buddy,

Great theme! One question: how do i turn on the submenu (with categories) using the 3 column jquery portfolio?

Cheers

Default-user
Sorry forgot to mention: also my portfolio items on homepage are gone :S site: http://dev.sociallane.nl/klant/revac/?page_id=3121
GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I have 2 questions: 1) How can i open a link with “fancybox” effect. But it is a html link not a vide or image. 2) It is possible put a “fancybox” into a url button? i tried it but doesn’t work. Sorry for my english Thank you very much Regards

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi

I use the WordPress 3.9 and i can’t install the default content and the default slider content. Could you help me to do that ? thx for your answer Best regards

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Pre-sales question: Does the theme have an option for boxed style instead of full width?

GoodLayers

Hi,

Sorry we don’t have for this theme :/

bestjimmy

Thanks for the quick reply.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Yes, actually, I have previously purchased Maxima and Modernize. I was looking for something similar to those two, in style, and boxed. One of your earlier themes, Phoenix, actually looks like it might work.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do I control the amount of images displayed on a portfolio or gallery section? Client wants to get rid of the capped amount and do away with pagination.

Thanks!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi

I could not find where to customise the About the Author texts. Please help.

Thanks Narin

GoodLayers

Hi,

Go to ‘User’ in wp backend and select username then put content here > http://take.ms/aEjNW

Hope this help :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

Thanks!

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