Discussion on Super5 — Multi-Purpose Video Responsive Theme

113 comments found

I really like the look of this theme and would like to buy – once questions answered – but concerned by lack of pre-sales help… what’s after sales going to be like?!?

I also noticed the series of YouTube videos that was to be released for Super 5 only ended up with one!

Can I take it from all the above from myself and others that Super 5 is finished and there is no support? Perhaps the creators have a new product?

That would be a shame as that looked such a good theme but I can’t buy it without knowing answers to my questions or knowing I’ll have after sales support.

ThemeKioken

I (Onur the theme dev and designer) had a serious motorcycle accident last month and that’s why I haven’t been able to deliver the best support to you recently.

But I’m healing fast and will do my best to assist you on any kind of your issues.

Cheers!

PS: All support answers go to support.themekioken.com. For that matter, please don’t take the theme comments into consideration for the speed of support response.

rwemi Purchased

Hello, it looks a great theme, but I have a problem when I want install WPBakery Visual Composer plugin to create pages, I’m notified with a Warning : Cannot use a scalar value as an array in /sitename/wp-content/themes/super5/kioken/functions/builder/builder_column.php on line 7. How to fix it ?

hi ThemeKioken, how can we enable auto slide in multiple slides?

Thanks.

ThemeKioken

Hi,

Unfortunately for functionality, Super5 doesn’t support autoslide in the video slider.

Thanks!

Hi,

Is it possible to make super 5 compatible with woocommerce ?

Thx by advance.

Chears

ThemeKioken

Hi,

We have no plans on supporting WC for Super5 yet.

Thanks!

3Public Purchased

Hi, Awesome theme. We launched to find that Internet Explorer 11 is not allowing us to click on the buttons in the Kioken Slider. This will have disastrous consequence if we don’t fix it immediately. Can you please advise?

Please look in Internet Explorer 11

Thanks.

3Public
3Public Purchased

BUMP Sorry guys, this website is live and the buttons don’t work in IE11. I noticed they aren’t working on your demo either. The theme states compatibility with IE11. Please can you give us an update?

Hi, does your theme support two headers- a main header on top with links to each page and then subheaders below it for going to the individual section within each scrolling page? I am looking for a website with multiple parallax pages and double header options like this one: http://ircp.com/about-us.html . Thanks! Caroline

3Public Purchased

Internet Explorer 11 is not allowing us to click on the buttons in the Kioken Slider. Please look in Internet Explorer 11

We understand that support is not required but you have produced a theme that doesn’t do what it says.

3Public
3Public Purchased

To any who are looking for the IE11 Slider fix, contact us. We fixed it. We also got a refund for this theme.

pgrowth Purchased

Hello, I posted a support question in your support area over a week ago, and have not heard anything. Can you please tell me what is going on?

ThemeKioken

Hi, please check out the announcements in the support forum.

Thanks!

agent8 Purchased

Can i add background tile /image to pages? instead of plain white?

ThemeKioken

Yes you can! Check out the documentation that comes with the theme :)

jhermez Purchased

Hello, my site automatically updated to the new 3.9.3. WP version. Now a lot of the headlines are cut off and seem fine in the dashboard – they are just not showing up. It is so weird. Any solutions?

ThemeKioken

Hi, Check out the support forums :)

hi, the theme is compatible with 4.0.1?

Hi guys,

Great theme! Pre-purchase question here. How difficult would it be to add hyperlinked images to the theme’s main menu, if possible at all?

Kind regards,

Default-user

Shame! It would have been a perfect theme for what I am looking for. Thanks anyway. If I purchased your Theme and a Mega Menu like Suppamenu for example, could I customize the theme to use that instead of your default menu?

ThemeKioken

Honestly it’s not in our scope of support but if you do purchase make sure you sign up on our support forum and I promise I’ll do my best to guide you trough achieving this.

Besides, what you ask for is neat! :)

Default-user

Got it! Thank you. :-)

Why can I put my video on the kioken slider If my format video is webm? thanks for your attention

ThemeKioken

We’re having hard time following your question!

Could you please rephrase?

Thanks!

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