172 comments found

How can i take the logo to center of header and disable 729×90 ad.

Dannci

Hello,

could you please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

kamundi Purchased

I am having real issues customizing my homepage. Are there ready-made templates I can just install directly?

Dannci

Hello,

could you please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Is there a problem with the page builder with WP 4.1? I haven’t used this theme for a while. I’m trying to set it up on a new blog, but I’m not able to drag the blocks into the Column 1/3 and Column 2/3 sections.

Dannci

Hello,

could you please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site. And (if possible) give me your login credentials.

Thank you

Default-user

Thanks for your reply. I managed to get it to work eventually, but it was very hard in Mozilla Firefox. It was easier in Google Chrome, so seems to be a bit of a browser compatibility issue.

Dannci

Hello,

theme is updated now, so you can update to the latest version, here is “how to”: http://themeforest.net/item/superblog-powerful-blog-magazine-theme/6877869/faqs/20320

I’ve improved page builder usability in wp 4.1

Thank you

Hi when i scrool down. The menu itens disappear. Only shows the social media images and search. Using 1.1 version.

Default-user

Only disappear in google chrome, in IE and Firefox, show the complete menu.

Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Hello, how do I restore the default templates thats on Page Builder. Deleted a couple by mistake and would like to get them back.

Dannci

Hello,

when you delete page builder setup (blocks), you need to create new one. It is not possible to restore this setup.

Thank you

dglspl Purchased

You shouldn’t make your customers go through the trouble of creating a child theme. You should include it by default. It’s bad enough that I have to fix some of this bad code but to also have to create a child theme is annoying as fck.

Dannci

Hello there, you have to fix bad code? Please submit a ticket to: https://dannci.freshdesk.com with more information. I’ll be happy to improve theme.

Also, support staff can help you with child theme.

Thank you

tauribe Purchased

Hi, i need to modify a few things in CSS code. I already tried in Appearance > Editor, modifying the files style-custom.css and Stylesheet.css but nothings happen, I’m doing something wrong?

e.g. Trying to modify the margins of logo, i used this code:

#header h1{ margin:25px 35px 12px 0; line-height:1; display:block; }
Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

What the are suggestion dimensions for the featured image?

Dannci

Hello,

minimal size is 700×500px – with this resolution is possible to crop all image thumbs.

Thank you

Child Theme Issues It would be wonderful if you could supply a child theme with the download. I had a devil of a job setting one up on the last site I used this for, and eventually gave up.

Also, your FAQ page on your site sends the reader back to Themeforest. Themeforest says to go to your site. Infinite loop.

Dannci

Hello,

if you have questions (e.g. child theme related), please submit a ticket to: https://dannci.freshdesk.com

FAQ section is here on TF; support on https://dannci.freshdesk.com I don’t think the this is confusing.

Thank you

That page has no listing for the theme in question, Superblog. A search on Superblog from that page takes one to https://dannci.freshdesk.com/support/solutions/articles/5000290591-superblog-theme-faqs

That page says “You can find SuperBlog’s ‘Frequently Asked Questions’ section on this page: http://themeforest.net/item/superblog-powerful-blog-magazine-theme/6877869/support"
Dannci

Hello,

I’m sorry, but I’m (probably) missing your point. If you have questions you can create a ticket on support portal: https://dannci.freshdesk.com

on support portal is also clear information that FAQ section is here: http://themeforest.net/item/superblog-powerful-blog-magazine-theme/6877869/support%22

Thank you

Hello, I have modified the theme functions.php of the child theme, but I cannot remove the views from it by creating meta functions without the code you mentioned. What is the problem then?

Dannci

Hi, answered via support ticket… Thanks

Hi Dannci,

Do you have video tutorials for set-up? Is it easy to set-up your themes? I do not have a lor of experince. Thank you!

Dannci

Yes, majority of users don’t use child themes.

Default-user

Will I be able to upload all my articles that I have right now on my blog to the new theme?

Dannci

Yes, your posts will stay untouched..

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