37 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dronebbq Purchased

Is there a simple way to remove the top nav (not main nav)? or do I need to dive into the header.php file?

RoyalwpThemes

Hello, yes it’s easy, can tell me your email?

Default-user
dronebbq Purchased

cactusmacabre(at)gmail(dot)com

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, am thinking of buying this and had a simple question…if I don’t want the ratings on the thumb images, is that okay? Seems like this theme is mainly for reviews but I am not doing only doing reviews. If I do not rate something with the icon just not be displayed?

RoyalwpThemes

Hello, yes, this is not necessarily, don’t worry ;)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

It supports WooCommerce? Or plan to add this?

RoyalwpThemes

Hello, no support WooCommerce)

  • Brazil
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 50 and 99 items
talegal Purchased

sixty shortcodes not working on wordpress 3.5.1, please let us know how to solve, because we can not enter anything in the system, because it appears the images on our site.

already started the installation and they still do not work. esatmos seriously thinking about buying another system, since it is defective.

RoyalwpThemes

I sent on email!

talegal
talegal Purchased

not accept create categories eg: /% category% /% postname% / submenu accuses error.

talegal
talegal Purchased

do not include php shortcode, error google adsense

RoyalwpThemes

i sent on email!

talegal

Error > Fatal error: Theme CSS could not load after 20 sec. Please download the latest theme at http://galleria.io/customer/

  • Has been a member for 1-2 years

Please send correct shortcodes. Most of the ones provided doesnt work. Thank you.

RoyalwpThemes

Hello, i sent on email!

RoyalwpThemes

You purchased my theme? i not see label!

Default-user

no, i didn’t purchase. I think the webmaster i hired purchased and sold this theme to me and gave me this link to ask questions. I am a simple end user.

  • Brazil
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 50 and 99 items

Error > Fatal error: Theme CSS could not load after 20 sec. Please download the latest theme at http://galleria.io/customer/

RoyalwpThemes

Where you see this error? write on email, it’s will be faster!

  • Exclusive Author
  • Has been a member for 1-2 years

i got my web developer to use this theme on my site and he bought it n installed everything buti updated wordpress and now none of the shortcodes work properly they scramble the image for me can you send me working shortcodes?

RoyalwpThemes

can show on your site?

Default-user

the problem is in the movies section you see the post is all over the place , the bests songs ssection only works because i took the shortcode from the sample pages

RoyalwpThemes

you insert code of shortcodes in pre tags, need select Text tab and delete unnecessary pre tags!

Default-user

awesome it worked thanks :). awesome theme by the way nice and flexible

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I do not have a theme attachment.php file. Attachment.php file is added to show the pictures if you will buy the theme.

Default-user
Clicking on the picture gallery of images created with Wordpress attachment.php want to open the file. Attachment.php file is not currently in the theme. For example, click on the following link from any picture picture gallery http://demo.e-yazar.net/?p=914 All themes wp attachment.php but unfortunately you do not have a theme: (
RoyalwpThemes

Yes, in my theme not this file, but what you need i not understand?

Default-user
I created this way on my picture gallery in all matters. Therefore, I click on the images on a page, such as images attachment.php want to open a large size. There are currently used in the theme, for example take a look at the link below. http://www.e-yazar.net/gezi-parki-direnisi-duvar-yazilari/ Click on any picture in picture gallery in this area. The opening page, with the opening theme in the attachment.php file. However, you do not have your theme for this file. How to add attachment file in your theme? I’m sorry my English is bad.
Default-user
Do you watch the video I took to explain my problem, please? http://www.youtube.com/watch?v=qQhanqF_OlQ
RoyalwpThemes

Yes in this theme not this file, you can create this file manually, please find docs like this: http://www.wpbeginner.com/wp-themes/how-to-create-a-custom-single-attachments-template-in-wordpress/ and create this file from single.php file!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m Trying to edit the way this theme looks in responsive mode. Which file(s) should I look through?

RoyalwpThemes

You want delete responsive in theme? tell me your email!

Default-user

No I want to change some of the spacing and change how some of the widgets look when it goes into responsive. But I don’t want to delete responsive. thanks. cactusmacabre(at)gmail.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

my client has purchased this theme and asked me to customize. But the shortcodes don’t work. Can you please provide the shortcodes?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Theme is compatible with WordPress 3.8?

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Thailand

hi, i have problem upload image not complete,

image: http://upic.me/i/67/w7rm1.jpg <

RoyalwpThemes

in latest version not timthumb script, try update theme)

Default-user

how to update?

Default-user

upload overwrite file?

RoyalwpThemes

yes update only theme files, better manually via ftp

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Thailand

Hi !, Help me plzz

i’m update to v.2.1 done.

i just setting homepage as full page it error, how to fix?

image >> http://upic.me/i/t4/ybeo1.png

RoyalwpThemes

Hello, you can’t use Homepage full width! Select template for Homepage)

  • Has been a member for 0-1 years

can i translate the Themes any language

Default-user

i get it Theme Options

General settings
Futured
Pages
Single post
Single page
Ads & Social
Colorization
SEO
Translation
RoyalwpThemes

Template yes, but not admin panel)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have bought superchanger 5 minutes ago and hope to get help from you.

RoyalwpThemes

Hi, first unarchive package and read documentation

Default-user

Possible or not, if I change the bg .swf. ?

Default-user

How to Home Royal slider category ?

RoyalwpThemes

Please write me on email: royalwpthemes@gmail.com, 1. you want to change background on swf player? try use plugin for this. 2. In Featured tab of Option panel you find this option

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sogawk Purchased

Hello, Just purchased your theme. I am getting this error message below. I have already done the suggestions found on the envato support page. What is my next step? Unpacking the package…

Installing Theme from uploaded file: themeforest-3841097-superchanger-responsive-wordpress-theme.zip

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

RoyalwpThemes

Hello, you need unarchive package next open and install only theme!

Default-user
sogawk Purchased

I followed the troubleshooting suggestions before I contacted you. I have downloaded the full unzipped package and uploaded it in wordpress. I got the original message suggestion I do what you just told me to do. I then downloaded the file from the download option on the theme forest site for the superchanger file only. The message that is below is what I get. When I unzip the full zipped file, it does not continue to expand in regards to files and folders that can be selected. It unzips it all. When I open the supercharger file only, it continues to expand so I cannot upload all 27 items in the folder. So, I find the style.css folder and open it. But there is an error of course because there is not enough info in that one file. I tried to load this on my Mac and PC before I contacted support and even deleted the files and folder and tried again with a fresh head before I contacted you this morning. This is very frustrating. What is the next step? Can you email me at so gawk@gmail.com so we can troubleshoot via email vs message board. Thank you, Installing Theme from uploaded file: style.css Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

RoyalwpThemes

Ok, sent)

RoyalwpThemes

Strange but i receive message what: Delivery to the following recipient failed permanently. Ok, i write you here: if you install theme in auto mode you need upload only zip file not folder! just create zip with folder with the theme and select for install. For mannually install just upload this folder on your server it’s more clearly way ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there

I purchased this theme a while back and am only getting around to using it now. On the home page though, whenever I turn on the feature area, the side bar sections seems to push my category pages down further, leaving a huge gap… is there any way that this can be altered?

Here is a sample to my page… http://chickswhomakeflicks.com/ You can see the gap between the featured area and the Best Games section… I’m just setting it up at the moment so it still has the sample package posts. My email is: macdonald.hj@gmail.com Thanks :-)

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