An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
Why is my Twitter feed not working?
This is caused by how Twitter’s RSS feed is created. Please make sure that you have updated your feed recently (i.e. by posting a tweet in the last 24 hours) and that you make regular updates, at least once a day.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.