Discussion on SuperMassive: Professional WordPress/BuddyPress Theme

191 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Love this team…

Building up my site www.likeu2.com

Very nice!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

A couple of questions. Is this theme compatible with the new version of buddypress, and woocommerce? Also, can i still have the slider on the top of the page while having the left or right sidebar or both left and right sidebars?

GhostPool

Hi there,

Yes the theme is compatible with the latest versions of BuddyPress and WooCommerce. Please note SuperMassive is a full BuddyPress theme, but not a full WooCommerce theme so it doesn’t provide it’s own WooCommerce page styling.

You can have a left or right sidebar below the slider. You cannot display both a left and right sidebar on the same page though.

Default-user

Im sorry so does that mean I can not get plugins which can style the page for me? i would like to have the ability to style the pages also, or would i be better off getting a woocommerce theme instead with buddypress capabilities?

GhostPool

You would not use plugins to style the page. WooCommerce comes with it’s own styling, but theme does not change the default styling as a full WooCommerce theme would. If you want full theme styling for WooCommerce then I would suggest getting a WC theme with BP support.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I browsed through the help file and the demo site, but I could not find out what the “Page List” template is for. I set it for a page in my site to see what happens, and it just shows a blank page with breadcrumbs and page title even if some text or images are there in the page. So please let me know what its for so I can use the theme’s features to their fullest. Thanks!

GhostPool

Hi there,

Please submit all your support questions at http://ghostpool.ticksy.com

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Cyprus

Hi,

I would like to know if your theme it’s compatible with the WPML plugin.

Thanks

GhostPool

Hi there,

The theme has not been tested with WPML so I cannot guarantee it will work but I do not see why it would not.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! How do I center the menu? Instead of going from the right, I’d like to have it go from the center (almost like “justifying”). Thanks!

GhostPool

Hi there,

Please submit all your support questions at http://ghostpool.ticksy.com

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, Supermassive theme is amazing, before purschasing it I need to know if I can use plugins such as paypal, pricing tables specifically?, can I add any plugin normally and use it?, thank you!.

GhostPool

Hi there,

These two plugins have not been tested with the theme so I can’t say whether they will work unfortunately.

Generally most plugins should work with the theme, but there are thousands and thousands out there so there will always be exceptions.

Default-user

Thanks for your quick reply, two final questions, I’m kind of new in wordpress and I’d like to ask if anybody can post within the blog section? and finally, after buying the theme, what about the support?, I’ll have it anytime?, thank you.

GhostPool

Not by default unless you give them permission.

Support is unlimited. If you have any theme related questions (not general WordPress questions) post them at http://ghostpool.ticksy.com/ and I’ll get back to you within 24 hours Monday to Friday.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I want to buy super-massive theme.

Before that I want to know .. 1. Can I get the feature of “COMMENT Image” in any post or able to attach any image in comment section.(I want these features in Forum as well as in blog pages. i.e the way Facebook allow as to add images in post section as well as in comment section. )

2.I would like to add an attachment in contact us form.

Or Can you suggest any plugin that will support these two requirement without affecting its performance.

GhostPool

Hi there,

1) You can add images to comment posts by default. There’s no actual attach feature you will need to use HTML tags. There are plenty of plugins that can integrate an attach feature though.

2) You can use the Contact Form 7 plugin to an attachment feature to a contact form.

Default-user

Thanks For your input. But I would like to say Contact form is more handy with this theme rather than Contact form 7.

GhostPool

If you want an attachment feature for the contact form you’ll need to use the Contact Form 7 plugin which is so easy to use. The theme’s own contact form is only basic and does not have this feature.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Netizin Purchased

Hi There,

The sliders aren’t working is IE8 en IE9. My customers use IE8 and IE9 a lot so…

GhostPool

Hi there,

If you haven’t done so already please submit your support questions at http://ghostpool.ticksy.com where I will answer them shortly. :)

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Theme support process is too slow or I can say it just sucks. I did not get any of my question answered via its support forum. Its been more than four days. I asked few questions after buying and installing the theme. But I did not get any reply.

1.My browser is not supporting some of CSS’s(i.e in Google chrome check box is not visible). 2.When I Increase the fields of Registration form its going to another page(Account details and Profile Details). content appearing in different pages looks very Odd. 3.Read More option is not working[Both in Bolg page and Post Page]. when ever I press read more option it navigates to new page with Error Message: Page Not found.

I logged all the issues in your support forum I waited for days re-logged but nothing worked.

Kindly do the needful. It will be a great pleasure.

GhostPool

Hi there,

I understand your frustration but if the support ticket was posted 4 days ago I would have answered it by now. The fact is no ticket was posted by you from that time – you may have thought you posted it when you didn’t. There’s no need to rude about it though.

Anyway, I see that you posted a new support ticket 2 hours go and I will happily answer that within 24 hours as I do with all my support questions. I will address all your issues and hopefully have a solution for each one.

Default-user

Sorry for being so rude.. Anyway you should include a feature to your ticketing system. i.e whenever some one raise an incident/ticket he should have acknowledged.[At-least a email-message].

Thanks for your response.

GhostPool

Hi,

I did not create the system, it’s third party software. However you should be able to enable email notifications from Edit Profile > Notifications.

Default-user

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
sthaker Purchased

is it likely that you will make this theme responsive?

GhostPool

Hi there,

There are no plans to make SuperMassive responsive currently. However my development team would be able to make it responsive for you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a question here. Is Supermassive compatible with php versions 5.3 and above? The reason I asked, it’s because I tried upgrading my current php version which is at 5.2.17 to cater my OptimizePress plugin which requires 5.3 and above and when I did, my site’s screwed up.

GhostPool

Hi there,

In short yes.

I have answered your question on the support site where we can continue this discussion.

Default-user

Thanks. I got your reply.

Default-user

Hey, I tried to follow your instruction on the email you sent me. My homepage’s screwed up. Here’s my site’s link: http://trevorcrane.com/. You’ll see what I mean.

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