An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
Do I have to change anything in the Contact form for it to work?
Please open up sendEmail.php and edit the email you see there. There are helpful hints provided which explain what to do. Just follow the instructions and you should be fine.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.